Altis Grand Hotel

Plussat: Filipa in guest services was tremendous. Rooms were clean, comfortable. Location is great.

Miinukset: Daughter is a gluten free vegan and they struggled to provide food. 12 floor restaurant particularly. Quality of food left a lot to be desired given the hotel's formal rating, especially the ...

Plussat: Good beds, Nice staff and parking.

Miinukset: Room was next to elevators and the doors was made of cardboard. You could hear thel whole conversation of people outside. Not good enough for a hotel of this class. When travelling with children ...

Plussat: Excellent staff, comfortable room and a nice spa and pool

Miinukset: Breakfast was awful and poor value. Wifi did not allow connection from work laptop (vpn). Staff could not fix it.

Plussat: Comfortable room. 10-15 minutes walk away from centre. Helpful staff especially the guys at guest services desk. Great coffee at the lobby bar.

Miinukset: Cleaning staff really noisy in the mornings. Airport shuttle difficult to find. We ended up taking a taxi. Coffee not free in the room.

Plussat: I liked the location, the cooperative staff, and the swimming pool

Miinukset: I dislike the black dress of the reception staff with the black background, they were invisible on first approach. Better to change either the background or the staff dress

Plussat: Great location and plenty bar/restaurants in the area. Nice walk to Av Liberdade. Good breakfast, Spa and hairdressers