Altis Grand Hotel

The staff

Na

The hotel and service was exceptional. It was just on the outskirts and about a 10-15 min walk to centre.

Check in was at 2pm but didn't get checked in till 4.30pm.

The hotel was lovely, room clean and nice size bathroom, staff were excellent , restaurant in hotel on ground floor was superb and the location was excellent , able to walk to the top road where all restaurants are and would definitely go back . Didn't like the pool area as not something you can lie by the pool during summer its not really that kind of pool , not open air , but that's all I didn't like.

Great front desk staff that were nice and attentive. Comfortable rooms and best. Clean and met our needs. Great location to Lisbon center and other area attractions and shopping.

I was a bit disappointed at the food option in the bistro. Very limited and couldn't get anything non alcoholic except water and very horrible lemonade, which tasted like a whole lemon squeezed in the glass with water added Also, the restaurant was closed for restoration during our stay and I had been looking forward to eating there.

Excellent service, hospitable and helpful staff. Several complimentary items offered.