professional staff, ggod food, good location, comfortable rooms somebody walking in high heels in room above, could here every step
I only stayed for five days but I found the hotel staff to be very helpful and willing to assist with any and all problems. I did not like the fact that the hotel bar fronted the street and attracted passing by trade also, for some unknown reason the bar staff were not of the same calibre and quality as the hotel staff and the difference in sevice and courtesy was very noticable
It feels like a real 5 star hotel. Breakfast was good, spa also. Many of the hotel employees didn't speak english, just spanish.
Gardens around the hotel are nice. Swimming pool should be bigger. Bars and restaurants were nice too (design and equipment). I didn't expect in 5***** hotel so bad bathroom (blots & falling paint - I have nice picture of it)! We went to the bar for a cup of coffee and after half hour when I came back to my room I found that my room was wide open. I didin't find anybody there but when I told about that at the reception receptionist didn't do anything to check what happend. My wife ordered duck for the dinner and she got rare meat. Waiter told her that meat is rare because otherwise it would be too hard to eat. Finally I had to teach manager how to use bank cards with chip build in. Receptionist who didn't want to or didn't know how to use it asked me to go to the bank and bring them money in cash. Is it standard service in 5 star hotels? I dont think so!
value for money and relax
It was good. Especially very friendly staff, parking available. If you stay longer than 1 week the assortment for breakfast could be more diverse. WiFi could be free of charge on reception. Information about extra cost for safe service should be clearly defined.
The staff were extremely helpful and the breakfast and dinner that we had at the hotel was good. The room was very clean and we had fresh towels and the room was cleaned everyday. The location was also excellent, extremely near to the centre but far enough away to be a peaceful stay. I would definately recommend this hotel. The jacuzzi bath that we recieved was not as impressive as the photo shown. However, the bath that we had in the room was good.
closeness to pedestrian and old town centre, room size, jacuzzi bath shabby furniture,thinness of walls without any sound barriers that protect from noisy neighbours especially late at night,poor buffet at dinner
I must say that i liked more less everything, location, food, room, pool and staff were alll quite good and we couldnt ask anything else from what was given to us, has very good balance in terms of price quality
value for money I would preferred a double matress not x2 singles
Great location. Prob not ideal for the younger generation, but with the location and price - its great
Very central, comfortable room and overall good value for money Breakfast was quite poor but expected in 3 star hotel
Clean friendly with entertainment and a great location near to the action and very close to the beach . Would return anytime
good value for maney, staff is very friendly and helpful, food is ok also