No parking. Breakfast in room.
Staff. There is no body often
Located near Belgravia. Walking distance to Victoria Station, Buckingham Palace, National Gallery, Westminster Abby and Harrods.
- Timely and tasty breakfast - Good location; very close to Victoria coach station (which provides direct bus service to Heathrow) - Property was relatively quiet for a center-city London location
Location - easy walking distance to Victoria Station to hop on the tube
Room was modest; relatively small and not very well appointed.
Beautiful traditional decor and great location. Beds were extremely comfortable. Staff were professional, friendly and helpful. Rooms were very clean. Lovely hotel.
Maybe just having to carry our luggage upstairs. We were on the 4th floor and the elevator only went to the 3rd. However, this would not deter us from staying here again.
Very small room.
Location was easily accessible to the most important sights we wanted to see in London.
It was a hot couple of days, and the absence of air conditioning (which I understand is more the rule than the exception in London) was a problem. Having to walk up four narrow and somewhat steep flights of stairs was also a minus.
The location was brilliant- literally 5 minutes walking from Victoria Station and within walking distance of all the Westminster attractions. The room was lovely, comfortable, clean, stocked with goodies, and quiet.
The staff were so, so friendly and accommodating. We couldn't have asked for kinder hosts.
We were perfectly comfortable, but were surprised by the decor of the room, given its five-star rating.
I think the hotel is top end four star rather then five star.
Good location on a very nice street with high end flats on the block. We stayed on the top flour and had a larger room. We were prepared for the very small rooms as we read the reviews. While the hotel is very small and narrow we liked its charm .
The elevator doesn't match with all the room levels so luggage needs to still be carried up and down the narrow stairway. Just fyi, the breakfast is served in the room which is not our thing but good to know.
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