You have to ask for a bathrobe. I had to ask 3 times for one. My shower drain was clogged so I asked them to fix it. They don’t have cotton balls in the bathroom. The room was very noisy - too near street level.
Good location. Most staff were very pleasant.
We had booked a handicapped accessible room, but did not receive it on checkin. We were told that the hotel had no such rooms and that there was a problem with the Hilton Honors 800 number and the online booking system, allowing us to book rooms that didn't exist. This was not true, the hotel did have the rooms (they appeared the next day), and Hilton's Honor staff (at the 800 number) clearly stated that their information is transmitted to the hotel. Don't really know what happened, but it was communicated poorly. It did not help that we were upgraded to the penthouse suite just to find that the sofa bed mattress was shredded, and the fan in the bedroom could not be turned off. Didn't live up to my expectations of a Hilton experience.
Loved that the room service menu had so many vegan options. They even had breakfast vegan options! The room was clean and the staff was very friendly. Would definitively stay again.
The lamp on my side of the bed was out and clock had the room time (a key was needed to change it). I told the front desk and they said they would take care of it. When I got back the room it wasn't taken care of. They said they would send someone to fix it. That never happened. Overall, not a big deal but it bugged me a little.
Somehow reservation wasn’t correct and ended up with a single bed for my 25 year old son and I to share. Ackward! And the room was much smaller then I had expected. Parking was a block (underground) away.
Room smelled and looked real clean. Bed and pillows were more then comfortable.
Really a great location. Room was nice. Staff was fantastic.
Shower and bathroom was awful.
Super expensive breakfast even if we had a "free" continental one included
Great location to downtown
Customer service clean friendly staff and hotel is definitely a 4-star Hilton in bed was very comfortable
Did not have a fridge in my room
Great spot Downtown LA
Great location. Walking distance to lots of downtown attractions. Staff was awesome and very accommodating.
Rooms are nice but small. No vending and no mini-store (Water, soda, snacks, beer, etc.) Closest store is 3-4 blocks.
Hilton Checkers sijaitsee keskustassa, ja Pershing Square sijaitsee 3 minuutin kävelymatkan päässä ja Walt Disney Concert Hall 10 minuutin kävelymatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 211 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet.
Perustuu 427 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Hilton Checkers Los Angeles on toteuttanut seuraavat toimenpiteet:
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