Macao hotellit lähellä Leal Senado

Plussat: The hotel was lovely and the room fantastic. The staff was amazing and so friendly and went over an above to make our stay enjoyable! We would definitely stay there again!

Miinukset: Nothing

Plussat: Size and equipment of a room. Fantastic service. Hotel has a good location for exploring Portuguese legacy on Peninsula.

Plussat: Courteous and helpful staff

Miinukset: Price: for a mid-week stay and reduced occupancy, this was far too expensive and will be a deterrent for future consideration.

Plussat: The reception staff very nice.

Miinukset: Location little far from the city centre,the rate is too high.

Plussat: Excellent services

Miinukset: Nothing

Plussat: The room had a great view and the breakfast was fantastic.

Miinukset: We could have got a higher floor suite.

Plussat: The staff are friendly, kind and helpful. The place feels like home.

Plussat: Staff are superb

Miinukset: Room switches are a bit complicated for me

Plussat: Almost everything about this property is great - it’s location, the accommodation, the hospitality and the staff. There wasn’t a single moment we felt let down for any request that we made. A truly memorable stay. Thanks Mandarin Oriental for making our Macau stay unforgettable!

Plussat: Everything

Miinukset: None

Plussat: In room check-in was great. Design was very good. Housekeeping were quick off the mark.

Miinukset: Nothing

Plussat: Rooms and buffet breakfast. Staff at the front were helpful.

Miinukset: Location. It was not near any shopping or shows. We had a situation where we wanted to cancel, but couldn't without a 50% cancellation. Provolone was willing, but the hotel was not.

Plussat: Place so nice and the room so good but only the food not so good but only because little choices .

Miinukset: Must be the check in needed little bit early like 2:00 p.m then check out must be 1:00pm

Plussat: Enormous, very comfy bed. Spotless marble bathroom. Liked chaise longue, stylish new desk chair, desk lamp and free safe for valuables in bedroom. Good variety at breakfast. For us, the location was excellent as we could walk to all the interesting and historic sites in the city. We also enjoyed the evening Happy Hour snack and drink in the Lobby Lounge.

Miinukset: Only two staff at Reception when we arrived and quite a long queue waiting to check in.

Plussat: Very convenient location. The furniture needed some updating, so did the TV set. Excellent service at the in-house Fado restaurant. There was discount for hotel guests.

Plussat: Clean and friendly staff.

Miinukset: The Fitness Center only had cardio machines. Some free weights would have been nice. Still, it was a very nice place with a pool.

Plussat: Overall attitude and professionalism of Filipino staff all sections was excellent. They were coping with vast numbers of Chinese with the extra problems of the virus just starting. Our queries for Wifi and room items were dealt with quickly.

Miinukset: Reception procedures prolonged due to CNY and mainland Chinese in great numbers.

Plussat: The staff is nice and helpful. Is a walking distance to the attraction place.

Plussat: Peace and quiet

Miinukset: Wished breakfast had started earlier

Plussat: Beautiful hotel, good breakfast, nice staff, lovely room.

Miinukset: The bed was rock hard!!!!

Plussat: nice hotel with excellent servive

Plussat: The room is big and clean

Plussat: Generally well. My family love the rooms and the bathrooms were very clean. The hotel staffs were very polite and helpful.

Miinukset: The lift was quite slow. I believe this can be improved.

Plussat: Nice place to stay for couple of days

Plussat: Saimme saapuessamme heti kättelyssä paremman huoneen kun mainitsin että haluan parisängyn kahden sängyn sijaan. no problem! huone oli aivan loistava, tosin sänky vähän liian kova mutta ehkä parempi niin kaiken kävelyn jälkeen. selkä kuitenkin kiitti.

Plussat: Ihan hyvällä paikalla. Hotellin bussikuljetus satamaan kätevä. Lounge tarjoilu klo 20 asti mukava yllätys. Hyvä sänky.

Miinukset: hotellissa julkisivu remontti eli pressujen peitossa. Ei kyllä haitannut, mutta olisi ollut mukava nähdä hotellin ulkoasukin.

Plussat: Hotelli oli sopivan matkan päässä varsinaisesta hulinasta. Henkilökunta oli erittäin ystävällista ja huomiovaa. Pieni pelisali tyydytti pahimmat slot-himot! Edelleen jatkuvasta julkisivuremontista ei ollut minkäänlaista haittaa/meteliä.

Miinukset: Buffet-aamiainen

Plussat: Mielettömän kaunis ja hyvin varusteltu huone.

Plussat: Hotelli Royal ylitti odotuksemme. Ulkoisesti hotelli on kulunut, mutta sisältä täysin uusittu ja upea. Huone hyvän kokoinen, löytyy jopa nojatuoli, mikä kaukoidässä kaupungeissa ei ole aina tavallista.

Plussat: Room features & facilities, bellboy is very alert&helpful,shuttle bus driver very efficient & polite

Miinukset: majority staff commands English poorly-F/O,bell service,h/keeping

Plussat: Friendly staff, clean, comfartable beds, restaurant space with great art, books, games and big screen!

Plussat: bed and pillow they’re soft and comfortable .. clean bathroom , house keeping changed fresh towel everyday .. great location .. FANTASTIC

Miinukset: Staf , Scurity , house keeping they all very nice and friendly

Plussat: The bed is soft. The housekeeping always change the towels everyday and the comfort room is neat and clean. All of the of the staff in the lobby area is nice and very helpful specially the guest service/security Aris always smile and very attentive to the guests and advice and guide me the good place to go and good restaurants to eat. I will recommend this hotel to my family and friends

Miinukset: None.

Miinukset: For a consecutive week of staying in this hotel for two nights, the housekeeping service was far below expectations. All the used towels were not being replaced with new clean ones with all the used towels still kept in the toilet!

Miinukset: The service was inconsistent. The staff forgot to clean the toilet with no clean towels replaced at all. The carpet was not vacuum cleaned. There were also no hangers on the rail for use.

Plussat: Great location, staff friendly and helpful.

Plussat: Was upgraded to big room...overall its worth for value.love much

Plussat: The location is pretty nice, it's a 5 minute walk to the downtown area.

Miinukset: My room was lacking basic items like bath towels, hair dryer, coffee, soap, etc. When I requested towels from the front desk they sent someone up and gave me 2 floor mats.

Plussat: good price, nice staff

Miinukset: old rooms

Plussat: The hotel staff was fantastic & also the room out side view was also fabulos

Plussat: Good location near the old town. Friendly and helpful front desk/porter

Miinukset: Very poor quality of the room, not clean or comfortable. Room not as shown on booking.com. Front desk admitted the poor quality of the standard room and tried to get us to upgrade to the refurbished rooms for an additional $280. This is false advertising, as it is clearly not what i expected when i booked and paid. If you're booking a standard room based on the pictures, then deduct 2 stars from your expectations.

Plussat: No

Miinukset: Cleanliness of the room & room Facilities

Plussat: Great location

Miinukset: The area for breakfast is crowded.

Plussat: I like congee at breakfast. not too thick and fried spring rolls are great. Basically I like breakfast here. room is as expected. Staffs are ok. not bad not impressive. just ok. the location is convenient

Plussat: Great location in the heart of Macau. Walking distance to various attractions and restaurants. We took the HKZM bus from Hong Kong with drop off point at Grand Lisboa, the hotel was a 3 minute walking distance from there. Easily identifiable.

Miinukset: Rooms are pretty old. One of the power sockets didn't work. Mildew around in the bathroom. One of the coffee mugs was still wet and dirty! Gross. Room temperature was stuck at 20 degrees Celsius -- we had the most issues with this as temperatures had dropped significantly in Macau during our trip (and extremely wary of catching the cold/virus). There is no central heating in the building even if you're able to increase the temperature to 30 on the control panel. Front desk said we could try another room but later another lady (sorry didn't catch your name) came by with a portable electric heater instead. She later brought us an air purifier as well and offered a plate of fruits. This made things better though we still felt it wasn't worth the price.

Plussat: Clean, centrally located ... staff were excellent

Miinukset: Not inclusive of breakfast.

Plussat: Just the location apart from that nothing special as everything seems pricey.

Miinukset: The housekeeping staff were extremely reluctant giving out sugar and coffees for guest upon request. Especially we are paying guest and the hotel is pricey and housekeeping lady was murmuring in chinese and pulling a long face towards me. This is ridiculous !!! I dont mind if this sevice coming from a hostel or budget hotel but 350 dollars a night yet she could behave like that to a guest for a coffee and sugar. Hotel needs to educate staff

Plussat: Location is good, hotel room is ok.

Miinukset: Limited variety breakfast.

Plussat: the facilities the location the room and.the staffs

Miinukset: the facilities is very nice and the room is very comfortable also have nice staff's specially the room attendant thank.you

Plussat: Siisti hotelli ja hyvät sängyt. Sijainti mukavasti keskustan tuntumassa.

Miinukset: Aamiainen oli pettymys.

Plussat: Palvelu oli hyvää.

Miinukset: Kortilla maksaminen ei onnistunut, kokeiltiin 3 eri korttia, lakanoita ei vaihdettu kertaakaan vierailun aikana, pedattiin vaan, pyysin kuittia, mutta henkilökunta kertoi ettei macaon hotelleissa saa kuittia vaan varauslomakkeen. Venetian tarjosi kuitenki kuitin kun maksoin?? Varausmaksua ei ole vieläkään palautettu, kohta 10 päivää kulunut. Aamiainen oli aika hirvee

Plussat: Very convenient location, close to city center and facilities, very quiet hotel. Values for this price.

Miinukset: Be careful with credit card which you will use for booking this hotel, you must have it through check-in.

Plussat: Room was clean and rate is cheaper compared to other hotels of the same level.

Miinukset: uncomfortable/firm bed

Miinukset: Lighting in the room

Plussat: best location

Miinukset: best location near major casino and most attractive visitor places

Plussat: Great hotel localtion provides an excellent view of the city and easy access to public transport.

Miinukset: Small lobby space

Plussat: The place is convenient to the shopping and eating place. It is very near to Senado and other tourist spots.

Miinukset: I hope that the Customer Relation officer can speak English better so the guest can understand or communicate better.

Plussat: Hotelli oli melkoinen pettymys. Huone oli ikkunaton ja ilma oli niin ummehtunutta, että paikka tuoksui kuin ketunpesä. Jos jotein hyvää haluaa sanoa niin henkilökunta oli ystävällistä ja yleistilat olivat ok.

Miinukset: Ks yllä.

Plussat: i like how spacious the room was. i also like its location.

Miinukset: a lot. one, it has an old building smell. i had rhinitis during our stay. two, it didn't have any windows. three, room service didn't know how to speak English so she hung up on me when i called.

Plussat: the free shuttle bus service to the feery terminal

Miinukset: the rooms are very comfortable and clean

Plussat: The hotel is accessible to tourist spots.

Miinukset: None.

Plussat: Excellent location.

Miinukset: old. Need upgrade

Plussat: location

Miinukset: requested non smoking but was not provided

Plussat: Everyone was friendly and helpful, Easy to get a cab, and within walking distance from anywhere within Macau. room was spacious and nice.

Miinukset: Some furniture feels a little worn. The card contact at the lift does not work well.

Miinukset: Breakfast selection was poor Prepared food was cold/coffee nothing to say-maybe next time forget the breakfast and go to McCafe opposite/no fresh juice

Plussat: Breakfast was a good addition. Not a lot of selection but convenient. Reception was efficient and very helpful

Miinukset: I was on a low floor and facing some residence so I was closing curtains. However I am not sure high floor will be much better. There is a strange faint smell in the room but I was staying one night and didn't bother. I stayed at Ascott Tokyo which was way better so this does not seem representative of Ascott brand.

Plussat: Good location, walking distance to supermarket, restaurants( both fine-dining and street food), convenience stores and shopping mall Well furnished with kitchen and washing machine Service is good and efficient

Miinukset: Breakfast is not worth the money

Plussat: Room was clean and bright

Miinukset: Front desk and room service staff were not very nice. Improvements could be made.

Plussat: Very clean

Miinukset: Nothing

Plussat: Location, location, location..near all the major shopping, restaurants, casinos by foot. The staff are professional and great..always had a fluent staff on duty. Left my passport in room safe and remembered it when I was at Macao Museum..called and they already had retrieved, itemized, and safety sealed it in a plastic bag for me.

Miinukset: Hmmm..not much into being harassed by barkers for KTV style salon which is on 3rd floor hotel..after all this is Macau)

Plussat: Very close to the Wynn casino... best poker room in Macau.

Miinukset: Staff are never very eager to help, and have little knowledge of the area and public transport infrastructure.

Plussat: Good location and comfortable

Miinukset: Snack lesss

Plussat: the view

Plussat: Size of the room

Miinukset: Waited quite a long time to check out was busy

Plussat: Good location, clean and comfortable rooms, tasty breakfast

Plussat: Good location, walking distance to every interesting places. The room is big and very comfort.

Plussat: value worth; room is spacious and comfortable. Location is good.

Miinukset: Customer svc level is really poor for a 4 star hotel. Reception staff (trainees) unable to answer basic qtns and did not attempt to find out. Whilst other staff not helpful and we had to approach other hotel's concierge. On a rainy day we were told they ran out of umbrellas and if we needed one, we have to purchase it???

Plussat: 2 star buffet breakfast

Plussat: Realy im not liket nothink in this hotel next time I m not bookt in the simaller hotel .possibel this hotel only for chinees .

Miinukset: In the reception was not carfull for the guest

Plussat: Spacious rooms. Convenient location. Prompt replenishment of toiletries.

Miinukset: Reception staff not very knowledgeable. They can't tell us where to tale a bus to places of interest. Do not speak English and can't read the english names on tourist map.

Plussat: Location is perfect being, next to the Grand Lisboa (taxi drivers actually know this hotel/casino) and close to historic sites. Room size and quality were excellent. Rooms had clearly been modernised relatively recently.

Miinukset: Negatives were the mattress which was quite literally as hard as the floor; the included internet which was so slow as to be unusable and a very average breakfast. It was not terrible by any means but not a plus point and the restaurant was tired looking.

Plussat: free internet (excellent)

Miinukset: all staff unfriendly,local knowledge of reception staff limited.. breakfast a complete waste of money..

Plussat: Good location with walking distance to the essential sightseeing spots. Also close to casinos like the Lisboa. Staff was friendly, the room big and clean.

Miinukset: They only have internet by cable. It's free and they'll lend you a cable, but you're out of luck with a phone, PDA, etc. Not a very great view from the window.

Plussat: No smoking rooms in the chosen range were all occupied, but the reception staff promptly upgraded us to non smoking rooms in a better category at no extra charge. Excellent.

Plussat: good location

Miinukset: bad service, rude

Plussat: Overall good

Miinukset: Cafe and doors closed for a several moment

Plussat: Huone oli tilava ja rauhallinen. Henkilökunnalta saimme hyvät ohjeet kaupungille. Hotellilta yhdellä bussilla bussi- ja lauttaterminaaliin sekä lyhyt kävely vanhan kaupungin keskustaan! -Enni

Miinukset: Aamupala ei ollut meidän makuumme. Länsimainen aamupala oli melko nakki painoitteinen.

Plussat: Simple hotel. Clean room and towels.

Miinukset: Air conditioner was noisy. Shower didn't work properly. I had to change dates of my stay due to typhoon, hotel has not refunded me anything and was not cooperative in any changes.

Plussat: Near Bus station and restaurant.

Miinukset: In room kettle is dirty and the tray for put cup is dirty. Toilet only have shower head inside the tub.

Plussat: in front of hotel is a bus station which is very convenient.

Plussat: It was worth the price. The best location. Hotel room was clean. Very good budget hotel.

Miinukset: Some of the staff (especially in the restaurant) could not speak english.

Plussat: Upgrade to family suite when they found out that we have an elderly and staying for 4 nights.

Miinukset: Nothing

Plussat: Nothing. Except the two Male receptionist is more helpful.

Miinukset: We ask for bigger room from the female receptionist and the replies is all is standard. But when they do housekeeping for other room, we saw they are bigger room. Housekeeping never top up the toiletries item. We ask the female receptionist for extra pillow, but she told us to use the display pillow, which is unacceptable. Room is damp small and compact.

Miinukset: Hotel dirty with rundown rooms. Not worth the price charged.

Plussat: siisti hotelli, lyhyen kävelymatkan päässä keskustasta. emme syöneet aamiaista, ei ollut mannermaista aamiaista