Centro Hotel Augusta

1. The listing of the "Standard Triple Room" is intentionally misleading We have two kids and reserved "Standard Triple Room" The room is listed as "3+1" and the description says that it have : 1 sofa bed , 1 queen bed Which in all other listings mean that you can have 2 people on the sofa and 2 people on the bed. In the room which we got, there was NO sofa bed at all and the room was actually "3" or "2+1". There was no place for forth person. I addressed my issue to the staff at the reception. The guy insisted that this is the 3+1 room and everything is fine, despite the fact that there is actually no place for the "+1". In addition to this, the policy of the property says: This property doesn't offer cribs. This property doesn't offer extra beds. So there is no way this room to become 3+1, and this clearly shows that this is intentionally misleading. 2. The pictures in the offering have nothing to do with the reality. The room which we were given was with at least 30 years old furniture. There is only one picture which shows the room which we were given, which does not match the description for (1 sofa bed + 1 queen bed), because it just does not have sofa at all, so I automatically assumed this is not my room. However the other pictures are not even close to this room. They are from different universe. When addressed this to the reception, they told me that everything is ok, because the only one picture which shows the room which we were accommodated in, is the picture of our room, which I will say again, was not matching the description in the offering. It was too late to look for other hotel. It was 18:30, we were with two kids in a foreign country.

The fact that we were in a 2bed room and they changed it to a 3 bedroom. We had our son with us (12).

No Air conditioning. Hotel was very dated.