Mirador Maspalomas by Dunas

Staff were pleasant and courteous with one exception

Food was average

Exellent food, helpfull stuff.

Too far away from Playa Del Ingles. No room climatisation.

situacion del hotel

Disaster!! Great deception!! No cleaning! rude staff! the worst all inclusive service! bad food! no air-conditioning! Trato del personal muy hostil,maleducado. Masificado, instalaciones viejas. La limpieza brilla por su ausencia especialmente en la piscina. Hace un calor horroroso en las habitaciones, sin aire acondicionado y ni siquiera un ventilador. La comida es poco variada y sin calidad, sólo lo más barato del mercado(ejemplo de pescado: panga). El todo incluido es pésimo, porque fuera del horario del restaurante, el horario del bar piscina para tomar algún snack es sólo de 13-15 y si quieres agua embotellada "la tienes que pagar!", tal y como me dijo un empleado de muy malas formas, como si yo estuviera de gratis! No merece 3 estrell

The hotel has free shuttles to the maspalomas beach at fixed intervals during the day, which we never used as taxis are quite reasonable 3-4 euros to the beach.

No airconditioners in any of the rooms. Rooms are not cleaned daily. If you take half board you do not get a wrist band (which identifies the full board guests) as a result everytime you ask for a drink (knowing well you are going to pay) the staff insists in indicating to you the price first before serving any drinks, which becomes quite an embarrassment after a while. Over the weekends, local spanish youths (non-residents) enter the pool to play volleyball in the afternoon so you can forget of having a peaceful nap next to the pool.

Food was not very hot, especially at breakfast time - and there was a lot of confusion wtth people bumping into each other trying to find what needed at meal time.