Medicine Hat hotellia

Plussat: Beautifully appointed rooms! We had the suite, and it was super affordable and spacious enough to have a few friends in for a cocktail and a visit! Kids had a blast at the pool and water slide!

Miinukset: I selected this hotel because it advertised an indoor pool. At check-in I was told that the pool hours were 8am to 10 pm. Unfortunately, I arrived too late to take a night swim and the pool opened too late for a morning swim before my business meeting.

Plussat: Clean. Efficient and well located.

Plussat: Clean, modern, large room. Nice view and furnishings. Great variety of choices for breakfast over 2 days. Good proximity to restaurants.

Plussat: The location is good and there are three good restaurants nearby

Miinukset: Our room was not cleaned the last night we stayed there. And in our daughters room they took the towels and did not replace them

Plussat: Nice hotel and nice large room

Miinukset: Our room did not get cleaned

Plussat: It was clean

Miinukset: told hotel was special reunion of my 90yrold mom and daughters post death of her youngest daughter.Hotel did NOTHING to make her comfortable The accessible room had no safe chair to sit in

Plussat: best hotel in Medicine Hat

Miinukset: location, a bit isolated however that could change as development progresses

Plussat: The room size was the best we have stayed in.

Miinukset: The amount of young children running down the corridor until midnight while there parents were just happy sat drinking away.

Plussat: Everything

Miinukset: The pillows were too soft for my liking.

Plussat: Everything else: clean, layout great and friendly staff.

Miinukset: Unfortunately the door & hall noise. One would think that a new hotel would have acquired a better designed quiet door that does not cause reverberate through the hallway. We could count the enterance and exits of ajoining rooms. Might consider solving the noise. As for some hall noise, I sure as heck will avoid proximity to the elevators: waiting for elevator conversational noise is disturbing. YOU ASKED; so my comments reflict the score.

Miinukset: No meat for breakfast .....?

Plussat: great breakfast! Nice clean modern rooms with fridges and microwaves.

Plussat: They serve breakfast. ok but different

Miinukset: The big white furniture in room looks ok. probably easy to clean, but sure makes the rooms seem smaller and more closed in.

Plussat: The beds are comfy. The rooms were clean. Breakfast and staff were amazing.

Miinukset: The first room (107) was noisy but they switched us for the second night and it was much better. The second room (321) had an older thermostat so trying to figure out the temperature was impossible. The first room had a digital thermostat which was easier to find the temp we wanted.

Miinukset: Do not stay here, do not bring your pet here. My entire experience was horrific. The first room I went into was dirty despite being “cleaned”, complete with muddy socks found in bed. I changed to a second room, moved and unpacked for a second time. The second room had old food on the floor and a toilet which leaked fecal water from the base after flushing. Disgustingly unhygienic, especially with an animal. I ended up moving hotels after no help or solution from staff. Place should be condemned.

Plussat: Clean and well put together, amazing value for the money we spent compared with others in the area.

Miinukset: The beds were a bit small and too hard for my taste

Plussat: House cleaning was good. We appreciate the storage for our luggage Location was good

Miinukset: We booked a family room but were not allocated to the second room until the following day. Therefore we stayed in a single room on our first night. Breakfast was monotonous. No provision for non-pork eaters.

Plussat: Location and cleanliness

Miinukset: Not very good sound proofing. Could hear what everyone else was doing:(

Plussat: The pool!!!! So warm!

Miinukset: Pool attendant very sharp with comments about no coffee by poolside.

Plussat: Convenience to TC#1

Plussat: Amenities were exceptional. Friendly staff. Great breakfast. comfy bed. Well done!

Miinukset: NO

Plussat: Big room,very comfy bed,great warm pool.

Plussat: Very clean. Room was incredibly spacious and breakfast a lot of options

Miinukset: Bathroom didn't have a fan, very steamy during shower

Plussat: The beds were comfortable.

Miinukset: No freezer in fridge . Had to unplug the air as it wouldn’t shut off . We went downstairs to pool and hot tub, and they have a worker who sits and watches . I felt uncomfortable. Like they were watching your every move .

Plussat: it was what it said it was

Miinukset: No

Plussat: Very guite

Plussat: Convenient, kids loved the pool and water slide, breakfast was good.

Miinukset: No

Plussat: Staff was great. Positive attitude and general helpfulness.

Miinukset: Dirty towel left in bathroom.

Plussat: Early check in was not a problem. Hotel was clean and in good condition.

Miinukset: No.

Plussat: All good. No complaints

Plussat: Clean and inexpensive.

Miinukset: No.

Plussat: Very welcoming staff , clean hotel and very clean room . Excellent free breakfast. Loved our stay .

Plussat: Room was clean,breakfast was good.

Miinukset: Business venter was a dud.Couls not make a copy of a document.

Plussat: The lady that did the breakfast, went out of her way to make sure you had what you wanted.. so friendly

Plussat: close to restaurants and mall

Miinukset: room was small and shower door was missing

Plussat: breakfast

Miinukset: no

Plussat: Excellent and friendly staff

Miinukset: Everything was great

Plussat: Great hotel, lovely staff, very convenient location!

Plussat: Nice continental breakfast with good variety plus a few hot items including sausages, eggs, and oatmeal.

Plussat: Location was awesome. Staff was very friendly.

Miinukset: No way to change room type from booking online.

Plussat: Breakfast was excellent...…….very friendly staff!!

Miinukset: Could have used another chair to sit in...…..

Plussat: Good location reasonably priced.

Miinukset: No notice that there was no cleaning service thru the holidays. I understand that it was the holidays but as a service place should have had a back up plan. Over all we are pleased with the hotel

Miinukset: Breakfast was tired. Eggs looked old. Pancake machine out of order

Plussat: Room size n cleanliness

Plussat: It was a really good stay

Plussat: Clean rooms. Good beds. Good breakfast. Good location.

Miinukset: Not really

Plussat: The location was spot on, room was very very clean, friendly staff and overall it was pleasant to stay in. Facilities including the pool was brilliant. I would definitely stay again.

Plussat: Very clean and comfortable

Miinukset: Nothing

Plussat: Quiet room on the 4 th floor after a late arrival from a long day of travelling

Miinukset: Small bathroom. Not much room to maneuver.

Plussat: Beautiful finishes. I like that they are constantly working to improve their hotel.

Miinukset: The pillows are twice as thick as they should be

Plussat: This Baymont Inn easy to find. Greeted by super friendly front desk employee(Thank you) as she accommodated all our late night checkin needs on arrival. Room - everything needed, clean and comfortable. Vehicle parking easy accessible.

Plussat: Upgrade and beyond epectations!!!!

Miinukset: Had to crawl on knees to plug in phone. Really awkward considering how awesome everything else was :)

Miinukset: No elevator for people with disabilities. Bathroom way too small for same reason.

Plussat: We liked the location

Miinukset: Getting woke up at 2:30 in the morning do to fire alarm. No police or fire was called.

Plussat: Was worried about the location. Somethings close to the hotel look sketchy but we had no issues once inside. Could not hear outside noise at all.

Miinukset: Rooms are small. Just enough room to fit 2 queen beds. No closets so we got creative about not tripping over shoes and luggage. Had to turn sideways in the bathroom to close the door and could touch all 4 walls in once inside.

Plussat: The location was excellent for my purpose since I just planned to go to Cypress Hills Provincial Park. Breakfast was excellent with hot and cold breakfast choices. Parking was adequate. Ease of getting into room was great.

Miinukset: The facility was doing lots of remodeling so workers were noisy and had heavy equipment in the check-in counter area. Some areas were not accessible due to the remodeling efforts that blocked entrances.

Plussat: Excellent bed, loved how deep the tub was.

Plussat: We had quick access to the Highway. Location was easy to come and go from. We may return some day.

Miinukset: The exact same continental breakfast, juice dispenser empty.

Plussat: Renovated in last couple of years Nice rooms and decent breakfast

Miinukset: Out of the way to find but well worth the effort to find!!

Plussat: Clean, comfortable bed.

Miinukset: Temperature was difficult to control. Extremely cold when we arrived. Finally got it warm and then the heat turned off for no apparent reason. Dropped low and had to set it high to get it warm enough. The building itself was cold. Breakfast area was very cold.

Plussat: Bed comfy, room clean, sufficient toiletries, adjustable thermostat working properly, friendly front counter personnel, on-site family restaurant with great food selection, hot breakfast, super value for cost- pool, hot tub, exercise room, great location right on Hwy , easy to find

Miinukset: suppy different pillows so a person can choose depth and hard or soft. breakfast ham was too thin more suitable to a sandwich rather than meal

Plussat: Location and easy to book

Miinukset: Bathroom door lock was falling off, elevator was very cold inside

Plussat: Great staff, nice pool & deck/patio to enjoy, exercise room, bikes to borrow!!!!, Great price, wonderful breakfast!!

Plussat: Good front desk support.

Miinukset: No room service.

Plussat: Beds were so comfy and the continental breakfast was beyond amazing

Miinukset: The staff in the restaurant didn’t give us our 10% off for staying at the hotel

Plussat: Price

Miinukset: Breakfast

Plussat: Location, clean and comfortable rooms.

Miinukset: Third floor rooms have reduced water pressure.

Plussat: Staff location and breakfast

Miinukset: More attention to cleaning the floor

Plussat: Pretty clean and quiet. The bed was comfortable and the restaurant was good.

Miinukset: Bathroom shower was barely useable. I am only 6ft tall and the nozzle only went up to my chin. I had to stoop over to wash and rinse. The height of the sink was way too low and this was NOT a handicap room.

Plussat: All was good, very impressed.

Miinukset: The heat/thermostat was out whack. Very hot room and thermostat would not kick off

Plussat: Blueberry jam seemed home made. Nice staff, late checkout met.

Miinukset: Hot tub not working. Place looked a little run down. Needs cleaning. Dusty behind beds, bed frame. Why is there a mop bucket with dirty water in the hallway during the entire stay? Yuck. Breakfast looked like leftovers?

Plussat: Well maintained and clean. Good coffee. Friendly staff

Plussat: The rooms were your basic motel, fairly clean, and good water pressure while having a shower. If you have a slim budget and just wanted to lay down for the night I would recommend this place.

Miinukset: Like before... Your typical budget motel, noisy neighbors, sub par cleaning of the rooms. But the linens we're clean and fresh along with the pillows. If you can afford to stay in a better motel/ hotel.. do so. You will be much happier.

Plussat: Breakfast was basic, beds pillows bedding was excellent. I checked in very late and was greeted very nicely

Plussat: The location and the staff are excellent. Friendly and clean and quiet place.

Plussat: Bed was very uncomfortable rest of the place was good

Miinukset: The bed

Plussat: Beds are comfy, room is quiet, clean and spacious for the price. When I left a robe last year, they reached out to let me know, so I could make arrangements to get it back. Other hotels often do nothing when you leave an item behind.

Miinukset: The continental breakfast is basic, really NEEDS a wholewheat bread or wholewheat bagels, instead of cheap white bread. Some hardboiled eggs would be appreciated. A box of kleenex should be in each room, instead there is nothing but toilet tissue to use.

Plussat: Being at the highway made easy access. The breakfast was simple and the eating room charming and comfortable.

Plussat: For the price we paid and it being motel I was amazed at the whole exeperience

Miinukset: I am handicapped and the only thing I have to complain about is that the bathroom could have been more handicapped friendly

Plussat: The front desk staff were super friendly and helpful

Miinukset: The bed was too firm for me

Plussat: No suprises

Miinukset: No

Plussat: smoking room and super kingsize bed

Miinukset: no

Plussat: The feel of comfort and relaxation

Plussat: Staff were efficient, polite and able to recommend a variety of excellent places to eat and answer all of our questions

Miinukset: Room temperature was impossible to regulate. Bed was uncomfortable and pillows were horrible. They gave me a sore, stiff neck and a migraine headache. Room needs some colour in it. It was dark and dingy and uninviting.

Plussat: Room had lots of space. Price was good.

Miinukset: A wake up alarm that went off at 12 am. There were stairs but we knew about them going in.

Plussat: Nice appointments to room in good condition like fridge, microwave, Table and chairs. Clean! Quiet.Good Breakfast. Lobby. All above average for this brand. Good closet.

Miinukset: Toilet low. No elevator. Need better signage to find hotel - good but could be better. Only one staff a little less friendly, otherwise very helpful. Room could be easier to access.

Plussat: Good value..great location

Plussat: Friendly staff Clean room

Miinukset: Poor noise barrier

Plussat: it had a good bed

Miinukset: better TV channels would have been nice

Plussat: Breakfast, bed, courteous checkin and checkout.

Miinukset: Nothing really

Plussat: They let me check in early. They changed out my coffee maker

Miinukset: Found pubic hair in coffee pot when I when to use it

Plussat: Great pool area. Great breakfast

Plussat: Price.

Miinukset: Needs major reno. Blankets weren't warm enough.

Plussat: Very comfortable bed!

Miinukset: Room took a long time to warm up.

Plussat: Pool party @ 4am...... not mine ....

Plussat: The only thing we liked was the location, the price and the breakfast

Miinukset: The room was dirty, the bed sagged, the bathroom was plugins and light switches in the room didnt work. The floor was dirty and when the hotel was told about it, the cleaning staff still didnt do anything about it.

Plussat: Fast check in . Don't have to have cc they also except debit for security deposit

Miinukset: Hot tub and steam room open little later

Plussat: I like the swimming pool and hot tab.

Miinukset: No access to front desk from inside the hotel.

Plussat: The bed was very comfortable and had good sheets. The room was nice and clean. The cleaning staff did a very good job. The breakfast was guide good with a nice selection of hot and cold food. I never used the pool but the hot tub was lovely. I found this hotel to be excellent value for money.

Miinukset: The decor is kind of dated, especially in the breakfast room. The curtains in the room were hanging down in a couple places.

Plussat: Location was great, pool was lovely

Miinukset: Room could have been a little cleaner

Plussat: Price and hot tub

Miinukset: No

Plussat: The breakfast is good. The pool, Hot tub, and the sauna is the great features about this hotel.

Miinukset: Really the only negative is by being poolside, to go to the front desk for coffee, we had to go outside to get there.

Plussat: Front desk clerk was amazing

Miinukset: We have a service dog. And found out that the staff were commenting in a very negative way the fact that we had one. I wasnt impressed with the comments. That clearly the staff should have kept to themselves as they never know can hear them within earshot. Based on the comments I will never stay there again. Very hurtful.

Plussat: Great breakfast

Miinukset: Bathroom was dated

Plussat: price was good

Miinukset: pool was super old, room was outrageously hot

Plussat: Concenient location

Miinukset: Carpet was in good shape but there werexsome stains thatclooked like they couldn't be remived

Miinukset: No elevator

Plussat: Nice clean roomy room tv a bit small but overall good

Miinukset: I was not pleased with the pool and hot tub they were not heated up as we were told they would be was looking forward to a nice soak but couldn't have one the rest of the motel was good

Plussat: Cheap, but ya get what you pay for.

Miinukset: Bathroom was gross and dirty. Sheets smelled strongly of bleach so at least felt those were clean.

Plussat: Location, close to Trans Canada Highway Bed was comfortable

Miinukset: Poor lighting in room especially by the bathroom sink. Breakfast was sub par as the bacon was sitting in a very greasy tray and there were 2 pancake griddled but no pancake mix available

Plussat: Location

Miinukset: Outdated, bathroom sink did not drain, br door didn’t close, cracked tiles, liked like mold Room smelled liked heavy cleaner

Plussat: We stayed here 5 years ago. It was very close to the hospital where we visited my brother. The staff was very accommodating to put us in a larger room on the main floor

Plussat: The property was clean and staff was friendly.

Miinukset: We didn’t like that we had no cold water so that made it impossible to get showers or bath, there was no maintenance on so they gave us a key to another room so we could go there to shower which was very inconvenient instead of moving us to another room.

Plussat: price point & location

Miinukset: fire alarm went off at 5am

Plussat: The room was very large for the price

Miinukset: It was a great place to stay

Plussat: The friendlynessfrom a young worker there was very mannered and room was summat clean good room rates

Miinukset: Loudness from the street roads &traffic airport planes

Plussat: The shower is above average.

Miinukset: The entire hotel is mismatched and outdated. If you like old casino hotels, it might be for you.

Plussat: Free hot breakfast and casino

Plussat: Great location- nice breakfast that's free- Rooms are really nice balconies pool view - very satisfied -

Plussat: Water slides! And we were allowed to have late check out which was nice to sleep in alittle!

Plussat: It’s good

Miinukset: They didn’t discount the Genius 10% you are talking about

Plussat: Nice room nice staff good food

Plussat: Kids loved the water slides and pool

Miinukset: It’s an older hotel but very clean and still in good shape.

Plussat: It was a lot more than I expected for the price.

Plussat: It was open

Miinukset: The rain gutter was broken outside my room. I had the entire side of the roof emptying ton the concrete just outside my door. Arrived at midnight. Was awoken at 4 am by it. Worst sleep I've had in a long time. Should have just slept in my car.

Plussat: Staff was superb especially front desk-. breakfast was the beat among hotels we experienced so far in our 6-weeks trip. Showers & bathroom fixtures were also top quality. The best hotel overall.

Miinukset: None. I liked all our encounters with staff.

Miinukset: Dirty

Plussat: Bed

Miinukset: Rooms were clean

Plussat: Pretty good staff was very helpful and courteous which is inviting customers to come in next time in the area or passing through.

Miinukset: There was good facility to plug in the vehicle in pretty cold weather. Plugs either burned or broken out of service.

Plussat: The room was clean and they were accommodating to our late check out requests. Breakfast had a few options and quality was adequate for a free continental breakfast. There was a pool.

Miinukset: The pool is cold, dirty and rusty. The water was really cold and the pool itself is really really shallow only 1.5 m deep at the deepest part - under the water slide exit. The hot tub water was disgusting cloudy and had hair and lint floating all over. The change rooms were really gross with hair and dirt everywhere. The pool supports are old and rusty and have sharp dangerous edges along the splash and play part for kids. It’s really showing it’s age and definitely needs a facelift. For the price of the room combined with how busy the hotel was I would have expected more from the facilities. Everything is really dated the pool, hallways and the breakfast area. There is also very limited parking and since there was a wedding on Saturday we had to park a block away which was annoying since we were a paying guest of the hotel and wedding reception guests took all the parking.

Miinukset: We could hear our “neighbours” everything - paper thin walls and they were in and out ALL night. When we didn’t want to listen to them, we tried to turn the TV on and the satellite wasn’t working. Bedding had some stains on it. The building needs some upgrades.

Plussat: Easy access and good location

Miinukset: The pool amenity

Plussat: The Pool is great. Room was nice and staff was helpful.

Miinukset: The wifi was poor. The room we booked online was not what we were first assigned but they did move us to a pool view as advertised but then not a King room.

Plussat: Front counter staff was very friendly and accommodating. Room was clean and comfortable. Great pillows! Was expecting a tub like most motel rooms have but I hadn’t specified this when booking. However, the shower was hot and the pressure was perfect!

Miinukset: The sign facing the highway was missing so it was difficult to find the motel.

Plussat: Quiteness & comfort i give it a 7 on 1 to 10 rated

Miinukset: It was fine i have no complaints

Plussat: Everything and will stay here again

Plussat: Very kind & helpful let me have an extra late check out time since my flight wasn't till later.

Plussat: good location for what we were doing

Plussat: The bed was Sooooo comfortable!!

Miinukset: The hot tub was out of service and the app didn't highlight that. I wouldn't have booked if I knew the hot tub wasn't working

Plussat: The value for price is excellent. Low cost but just as nice of a hotel as one easily $50-75 more.

Miinukset: The bed was a little too soft. Personal preference.

Plussat: The people were great. The room was fine, no problems. Be aware it is a motel set up, you mostly have to go outside to get to breakfast.

Miinukset: The breakfast is plain. Not as good as say a Hampton or a Days Inn. The scents. In the halls it is like an old smokey hotel. Then in the room it is perfumed over the top.

Plussat: Location

Miinukset: It is a motel... moldy smell when you first enter. Constant humming - from heater or fridge or both together.

Plussat: Comfy beds, friendly staff, and great continental breakfast

Miinukset: The walls are paper thin so unfortunately we were woken up multiple time throughout the night from other guest and the highway.

Plussat: Good choice for free breakfast Convenient location for one night stop near Highway 1

Miinukset: noisy fan, water leak

Plussat: This was a very good place to stay for the price. Being pet friendly was also welcomed

Miinukset: Would have been nice to have more electrical outlets.

Miinukset: There was noisy traffic in and out of the parking lot.

Miinukset: Bathroom fan rattles, rooms need up dating bad, motel is stuck in 60’s looks like it was hip in its day ....

Plussat: This was such a dive. I got bedbugs bites all over and they barely refunded my stay.

Miinukset: Bedbugs, TV broken, air conditioning didn't work. Run away. Still itchy

Plussat: Nothing

Miinukset: The pee smell in the rooms, congested parking, overall untidiness of the room. Comforter smelled like pee. Non smoking room with burn holes in the carpet and bathroom.

Plussat: I liked the location,Close to Hwy #1

Miinukset: Older motel that needs work... Hardly any food for contential breakfast for visitors... Felt like i had fleas on my legs