Memphis hotellit Southeast Memphis

Miinukset: Loud guest Pool not nice Staff at front not friendly Spiders in room

Plussat: very good hotel , good breakfast menu , the room and pool are clean

Plussat: Quick and convenient

Miinukset: No breakfast buffet lol

Plussat: on-site bar

Miinukset: dated room decor, old carpet, popcorn ceiling, minimal lighting, smelly air from the cooling unit

Plussat: It was clean, the staff was nice and very professional.

Miinukset: The restaurant didn't have what they offered on the menu. Because proper amount of supplies weren't ordered to accommodate the guests.

Plussat: Great Breakfast & Room , Nice & awesome staff

Miinukset: Everything was fine.

Plussat: The lady at the front desk was awesome and so was the breakfast included in my rate! I'll be back.

Miinukset: N/A

Plussat: The room was clean, bed was soft and up to part and I definitely would stay here again. The staff were nice and very helpful.

Miinukset: There wasn't anything wrong with this hotel.

Miinukset: Had to pay additional for breakfast

Plussat: The location, room

Miinukset: Some of the staff not friendly

Plussat: The comfort of the bed and the location

Miinukset: The covers and pillow cases had stains. The toilet had liquid all over the seat I don't know if it was urine or not.

Plussat: Staff were amazing

Miinukset: Awful lot of unattended kids in the pool

Plussat: Room was clean, though a bit small. Breakfast was good and kept filled and the area kept clean.

Miinukset: Late night noise from the breakfast area and the pool area as there was no one to enforce any kind of quiet time. My room was directly across from the doorway to the breakfast area and groups after midnight were loud. The pool hours were not enforced and there was quiet a bit of noise and activity after closing hours/

Plussat: Clean and good location!!

Miinukset: Stuff was not welcoming in breakfast area.

Plussat: The staff were awesome.

Plussat: It was ok

Miinukset: Too many kids at the pool and the water was unclean and cloudy,the fire alarm went off at 6 am and we has too rush down the steps...ijs

Plussat: Location

Miinukset: Small bathroom area

Plussat: The location was great! We weren’t very far from the places we visited. We didn’t get up in time for breakfast, because we stayed out late. Hotel was nice and the staff was awesome! Suuuuper nice!

Miinukset: I didn’t like the price, because we had to pay full price even when our whole day was gone once we finally arrived! We didn’t like the fact that when we showered the door didn’t stay closed it kept sliding back and forth! Not much space to move around and it was just two of us so I was a lil uncomfortable! I’m very picky and upscale! The pics were not what I walked into but it wasn’t too bad! We booked double rooms and when we arrived it wasn’t available! It was very clean but I’m kinda OCD so i could tell it was renovated! You had to shove room door to actually open it! Overall it wasn’t so bad! Just a lil minor things but we dealt with it all til our stay was over! Hope this review helps!

Plussat: The room looks newer but the walls in bathroom are gross. There is only one trashcan and none for the bathroom. The fridge does not actually cool anything. The outdoor pool is dated and not used by anyone. The beds are rock hard the location is just okay.

Plussat: Nicely decorated/updated.

Miinukset: Very rude front desk staff on the morning that we checked out. Kinda ruined the experience.

Plussat: Breakfast was good.

Miinukset: More convenient to stores.

Plussat: Everything was great

Miinukset: I was extra charges when I was paying for 130 they took 30 more dollars out for what reason idk. But I was expecting to pay 130 not 160

Plussat: everything

Miinukset: nothing

Plussat: Location

Miinukset: Bathroom had hair all in and around sink, gummy bears on side of bed and too cover needed to be changed.

Plussat: Everything and grands could play basketball!

Miinukset: The bedding for the pull out was totally molded and we had to request new linens. On the second day of our stay, the pull out was not “made.”

Miinukset: No trash cans in bathroom, sitting room or bedroom. Light out in bedroom, large carpet stain (red) by couch, bad smell by elevator. Breakfast was not as good as what I have had at other hotels. Very disappointed with our stay.

Plussat: Our air went out and the staff responded very quickly to fix the problem. When the tech couldn't they moved us to a new room without any wait.

Miinukset: Cosmetically is a really nice looking hotel, however it has several noticeable flaws. 1st, in my room the view of the tv was abstructed by the drapes so if you were near the window you can not see. 2nd, continuously getting the "no signal " on the tv (after an 8 hr drive all I wanted to do was eat, shower, watch tv til it watched me

Plussat: Everythin was Great at this Hotel

Miinukset: The Price Could Be an Lil Lower, Cause I would like to Stay at Your Location in the Near future.

Miinukset: Charged my card for my stay even though it was prepaid.

Plussat: When we were able to find them, staff were friendly.

Miinukset: We did not get the room we reserved, we were downgraded with no discount. VERY Noisy all night long. No shampoo in room. No pillow case for pull out bed. No information available about ice machine and workout room.

Plussat: The look of the room is very nice.

Miinukset: -The cleanliness of the room was a disappointment, the cover had stains on it and hair all the the shower. -The air wasn't working in my room properly. -The t.v. didnt work, it blacks out every 2 to 3 mins, like the satellite signal was too weak.

Plussat: Location

Miinukset: The A/C in the room was not working properly and it was very hot outside during this time of the summer. There were no other rooms available and we could not be accommodated elsewhere either. The suite was nice though. But if it wasn’t for the ceiling fan there was no way we could have tolerated the heat in the room.

Plussat: Nice large rooms

Miinukset: IF you stay 2 nights they don’t clean the room. WiFi bad.

Plussat: Very nice room-complete with a full kitchen, and very nice staff. Breakfast was great, and hotel employee's warm and friendly welcome made us feel right at home.

Miinukset: Our air-conditioning in our room never worked properly over the three days we were there, but we could have changed rooms and decided not to.

Plussat: Horrible customer service, bad area

Plussat: Friendly staff -impeccably clean

Miinukset: Location a little sketchy but security fence and lighting good

Plussat: Convenient, friendly, easy booking,

Miinukset: Better pillows

Plussat: We enjoyed the stay and also the room was nice and cozy. We were thankful the parking lot for guest had a key card access gate to only customers. So safety was excellent

Miinukset: We enjoyed our stay, but once we were trying to shower at night, the hot water didn't seem to work for us. It stayed cool but never hot enough. But the next morning, the water temp was a peak temp. So just assumed a limit was on it at the time.

Plussat: Location, clean

Miinukset: No iron or ironing board in room, breakfast at 6:00am never saw it.

Miinukset: The walls were dirty the room was very hot and the breakfast was the worst continental breakfast I've ever seen there were two towels and stains on the sheets

Plussat: Comfy bed Secure car park Good tv Nice shower Staff were all very helpful

Miinukset: Room smelled a bit funky I think it was the AC The lampshades looked disgusting and moldy The lovely train which likes to toot its horn at all hours Busy road outside could be doing with better windows Quite a distance from the centre

Miinukset: The continental breakfast was extremely poor. There were a couple cereal choices, no hot food whatsoever, and few refrigerated items. Also, the staff did not do a good job keeping the breakfast bar stocked with milk and juice.

Plussat: I always like my stay...

Miinukset: Nothing

Miinukset: Location and clean

Plussat: The room was nice. Staff was excellent.great stay.

Miinukset: The only thing that I saw is that the smokers threw there cigarette buts on the ground.

Plussat: The staff was ok

Miinukset: I didn't like the fact that kids where left unattended they were beating on the walls, running and playing all night long I probably got 2 hours of sleep..the next morning same thing I was like really I wanted to ask for a REFUND..good thing I was only there 1 night

Miinukset: Nasty dirty a bunch of nats flies not satisfactory

Miinukset: Our room smelled musty and found bugs in the bed and then they moved us to another room and that room smelled musty also and the floors were wet as if they steamed cleaned floors and then shut doors before it was dry.. it was really bad

Plussat: The house keeping manger was great and the house keepers

Plussat: The bed

Miinukset: Elevator was slow. Button on elevator broke.

Miinukset: The attitude of the night receptionist for one left a lot to be desired. When I rang the hotel from the Airport for the shuttle bus I was put on hold. After 5 mins I hung up & rang again. I was told the shuttle was finished for the night. Nobody told me this would be the case when I rang the hotel the morning of my check in day enquiring about it. Also she could not find my reservation which had been made through booking.com, despite my showing her my confirmation email. So I had to rebook a room at a higher price. The fire alarm was set off several times in the middle of the night by another guest. We received no apology from the staff for the disturbance nor did any members of staff come around telling us it was a false alarm. Despite being a smoke free hotel our bedroom stank of stale smoke.

Miinukset: breakfast did not start until 7am on Sunday morning.

Plussat: To have comfortable accomodation after a lengthy journey.

Miinukset: The accomodation was far from our places of interest.

Miinukset: Huge cigaret smell in hallway and bathroom

Plussat: Very friendly staff

Miinukset: Not enough places to sit in dining room, so we had to take breakfast back to our room to eat.

Plussat: The front desk clerk and maintenance were very kind and professional.

Miinukset: The faucet leaked all night, the alarm clock radio blew up when we plugged it in which threw sparks that burnt the bed, we couldnt keep the plugs on the lamps working, the room smelled musty, found a hair on the toilet seat and bed, other guests partied all night so we couldnt sleep and the beds were very uncomfortable and made noises like they could break at any moment.They could have warned us that this was a bad part of town.