Memphis hotellit lähellä W.C. Handy Memphis Home and Museum

Plussat: Our room was on the 10th floor, on the Mississippi River side of the hotel, so we have an absolutely FABULOUS view of the sunset on the river. It was phenomenal. We were celebrating my mother's 80th birthday. Everything at the hotel and all the employees with whom we came in contact at the hotel were wonderful. It was a perfect weekend.

Plussat: Nothing

Miinukset: We booked our stay 8 months ago when we arrived at 11 pm we called to tell them we would be late we even payed a Peabody hotel town car to pick us up at a train we were told they did not have our room we had all are needed info from our booking 3 people checked in beside us while we waited 20 minutes to talk to manager we were called to back room and treated like we did something wrong one person in lobby even said wonder what they did manager was rude and over bearing tried to tell us we were rude because we did not want to go to another hotel but we had to it was 11 pm we found out from desk clerk at this hotel that the Peabody has a common habit of over booking and sending us away with 8 month ahead booking the people who got rooms at same time we checked in were part of a group shame on you Peabody for your treatment of guest! What makes it worse is you do it all the time

Miinukset: Traditional rooms and bathrooms are very small for the price paid...

Plussat: Great location. I remember going to the Peabody with my grandparents when I was a child and it's a classic. Loved motion sensor lights below the bedside tables to help direct me at night. Nice room, in general.

Miinukset: I attempted to check in at 3:15. First, there was no record of my stay for that night . . . they had me booked for Sunday instead of Saturday. This may not be the hotel's fault. The staff was nice and they fixed it, but then I had to wait THREE hours to get in my room. I had somewhere to be, so this involved leaving my luggage on a cart in the hotel and hoping for the best. I was pretty miffed. I complained when I was in the lobby bar getting a drink, though, and the nice server (manager?) took care of my bar tab, so that was nice. Apparently it was an overbooked weekend. It was definitely chaotic.

Miinukset: I did not like the ( service fee ) I was charged . I know that where ever we go, I will ask about this hidden fee & if they have this fee I will not tip any of the help due to the fact I'm already paying it with the xtra fee their employer charged me

Plussat: The staff at check in were wonderful.

Miinukset: I was told during check in that breakfast was included in the rate and when I checked out I was charged. When questioning the charge the young lad behind the counter started arguing with me and blaming the charge on using a third party and was condescending.

Plussat: We were there during the holiday season & the lobby was so beautifully decorated with a huge Christmas tree, gingerbread village, & holiday singers. The room was very quiet, clean, comfortable. The bathroom however is TINY. You literally have to straddle the toilet to use the makeup mirror. The staff was super friendly. The sit down restaurant off the lobby was absolutely delicious & very reasonably priced. My only disappointment was that I had made my reservations months ago & others in our party who had made reservations directly with the hotel last minute, got a holiday deal which was much cheaper & included breakfast.

Plussat: Every single staff member was informed, diligent, kind and respectful. They all went out of their way to make out stay amazing!

Miinukset: Loved everything!!

Plussat: The hotel was very clean and in an excellent location. My husband and I went to Beale Street and had a lot of fun. The people at the Peabody hotel in Memphis were extremely nice. We will definately come again. I enjoyed the hearing the history of the ducks and loved seeing them walk down the red carpet. I give y'all excellent ratings. Thanks for a wonderful stay!

Miinukset: I had nothing bad to comment on the Peabody Hotel in Memphis.

Plussat: Very central and convenient location - many historical sites, restaurants and bars walkable from the hotel

Miinukset: Awful service all around - room service, cleaning staff, lobby bar, etc. All provided VERY slow service (i.e., did not turn over our room until almost 8pm at night, never provided clean towels despite calling twice, room service took almost 2 hours despite being told it would be less than an hour). Repeatedly told incorrect or wrong information (i.e., asked about where to buy a tshirt that we saw in a case in the lobby and was told the store doesn't exist, even though it's around the corner from the hotel, was told check out was 11am but it's 12pm)

Plussat: Always love the service and romantic atmosphere with piano playing in the lobby.

Miinukset: kayak charging a $77 booking fee.

Plussat: I love the staff and the location.

Miinukset: I wish they had more amenities

Plussat: We were very happy with our room and enjoyed out stay. The fact that we were so close to Beale St was a plus.

Plussat: Modest hotel overall, but good breakfast and good value overall; friendly staff, too.

Miinukset: A bit north of entertainment district.

Plussat: We enjoyed the location, only about a 10-15 minute walk to Beale St. The room we stayed in had a great view of the Mississippi River and was very spacious , especially the bathroom. It was very convenient to have a mini fridge and microwave in the room. The staff were all very nice and helpful. We would definitely return again if we were passing through.

Plussat: location, view from 9th floor pool area, cleanliness, room décor, breakfast

Miinukset: parking cramped but ok

Plussat: The staff was great. During breakfast, I noticed employees going out of their way to assist guests. They were polite and their generosity felt sincere, like they wanted to go above and beyond. Though the hotel was under construction, it was clean and taken care of.

Miinukset: On the downside, I did have to take a lukewarm shower that got on the cooler side a few times. I'm not sure if there were too many people using the water at one time but even if that was the case, I expect that there should of been no issues with getting warm/hot water. The actual bathroom with the toilet/tub was a little tight but it was clean and had everything we needed.

Plussat: Great view

Plussat: Location is wonderful. The staff was friendly.

Miinukset: Parking garage tight spots.

Plussat: Clean hotel, helpful staff, good breakfast.

Miinukset: Parking

Plussat: We were on ground floor- street level. And fully expected street noise and hall noise. Didn't hear anything all night- so we had a great nights sleep. And the beds were ultra comfortable.

Miinukset: They are in the process of updating and renovating. Didn't really have a problem with if.

Plussat: The staff was pleasant and helpful and the location was a block away from downtown trolley service.

Plussat: Clean room, great river view, lovely cold air-conditioning, comfy and clean sheets/beds/pillows, and most importantly, a perfect location: very short walk to all things downtown!

Miinukset: Only one elevator operating, unpleasant/unapproachable staff, sketchy neighbor after dark, unstable (mostly cold) shower, tiny bathroom (very little room between toilet and door; uncomfortable for bigger people); breakfast time closed much too early; not affordable; ancient TV and very weak, slow, unreliable wifi

Plussat: Location was good. Room and sheets were clean.

Miinukset: Bathroom could use a little updating of faucets/shower head; but, all were functioning. Shower head was also not very tall in the tub. Might cause some difficulty for taller person but was not bothersome to us.

Plussat: Great location for price. Easy walk to Beale St or close to bus route if you do not feel like walking. Lots of choice for eating/restaurants within walking distance. Room had fridge & microwave. Breakfast the usual... waffles, bagels, eggs, bacon, pastries, cereal, fruit etc ... no complaints from our family!

Miinukset: Nothing to complain about. Good value

Plussat: The beds are so comfortable.

Miinukset: Pay extra for.parking.

Plussat: The location can't be beat.

Miinukset: The bed slept a little hot.

Plussat: I loved the proximity to Beale Street and how accommodating the staff were. Everything was luxurious and wonderful.

Miinukset: I have no complaints.

Plussat: The staff were very friendly and helpful

Miinukset: Mattress was dippy and lumpy

Miinukset: It's a shame. The hotel is really nice, but the lightbulbs they've chosen to put in the rooms make them feel like a morgue. The CFLs put out this nasty blue light that is unsettling. Bad lighting choice! My other gripe was the fact that I got what's called a luxurious tub included with my room. Turns out it's just a run-of-the-mill tub you find in any cheap hotel. . .

Plussat: Staff was extremely friendly, view was fantastic!

Miinukset: Didn't do my research was expecting a pool and hot tub

Plussat: the rooms were clean and comfy

Miinukset: We paid for a room with a King size bed for my husband and I and were given a room with 2 full size beds. We were not happy at all. This was our first time to book through Kayak and we were not happy when the lady at the front desk informed us that when we book through a 3rd party, that the room we book was considered a "suggestion"

Plussat: The accomodations were excellent, the location was great and the staff was extremely helpful and friendly

Plussat: Great location, very friendly and helpful staff. Best value for the money in the area.

Miinukset: Parking garage

Plussat: The hotel is really quite. This hotel is in walking distance from the downtown attractions. It also has the street car and bus line right in front of it. Which is a plus if you don't want to walk. Overall the experience is was good.

Miinukset: There is no pool, but the two hotels next doors has a pool. I don't know if this hotel has worked out something with those two hotels so that the guest from theor hotel can use the pools or not, but when I asked about the pool the front desk clerk said we don't have one but the hotels next door do. I didn't bother to check to see if I could use their pool. The parking at this hotel can be horrible at times because the lot appears to be used by all three hotels. Parking is $12 a night regardless if you do self park or valet parking. I recommend doing the self park because during my stay I notice that most of the valet parking people from either hotels were young people. Most of the time they were always running to get someone car when the parking lot was in walking distance. A few times I did see them parking someone car it took them a while to park it correctly in the spot. Maybe it's just me but I have issues with someone rushing to get my car or having trouble parking it. So that is why I recommend doing the self park.

Plussat: Location was excellent. Connects to the convention center. Trolley stop is just outside the doors.

Miinukset: No electric vehicle hookups. Valet is $26/night but no setup for EV charging. Because of this would not have stayed there if was not part of a group booking.

Plussat: The bed was exquisite and especially the linen, just like I have at home

Miinukset: The price

Plussat: Location was excellent along with the fitness center. Very much enjoyed it.

Plussat: We had a corner room with a beautiful view of the Memphis bridge. The bed was comfy and the staff was great. Access to the club on the 19th floor was nice with delectable food served all day. We will definitely stay here again.

Miinukset: It could have quieter in our room but very nice anyway.

Miinukset: There's a $26/night valet fee for parking. Was not aware of this until you already arrive at the hotel and there's no other parking available.

Plussat: It was a very pretty hotel in the lobby, pool, and gym area.

Miinukset: The staff was not friendly, the bathrooms were dirty, and the comforter was stained. When I talked to the staff about it they were very rude.

Plussat: Clean and courteous staff

Miinukset: Tub/shower

Plussat: The location for a cook convention center graduation was perfect. There was ample room in the lobby for family and friends to meet and talk. The staff was very helpful and the area was safe.

Miinukset: Parking can expensive over a weekend stay. There is ample street parking adjacent to the hotel, but it also puts car at risk of theft. This location also requires you to drive to almost all attractions in the city not in the cook convention center.

Plussat: Staff was wonderful

Miinukset: Parking- You either agree to pay roughly $28a day to valet or are forced to park in a public shady pay per day lot across the street.

Plussat: Hotel was in a nice area ,walking distance to a nice restaurant Trolley every 15 minutes breakfast

Miinukset: housekeeping forgot to clean 1day for the price it should be microwave in room

Plussat: The bed was nice and fluffy, clean. Nice room, decent gym. There was a trolley stop right outside the hotel. We didn't partake but it was a good option. VIP lounge nice but not always stocked. Liked that it was on the 19th floor.

Miinukset: Wasn't aware that the parking was valet only until we got there. $26 per night when there is a parking lot across the street for $12 per night. If you park valet you have to call in advance every time you need your car.

Plussat: Location

Miinukset: Door key card did not work had to go down twice to get it rescand. Over charged my card $80 and I had to call to get it canceled five days later.

Miinukset: Parking would not work every time

Plussat: Free bday drinks. Free shuttle to Beale Street. Clean and comfy bed. Friendly front desk staff.

Miinukset: Makeup mirror fell off the wall. Bar service was slow. Pool

Plussat: Amazing downtown location and excellent customer service. Truly kind and warm staff, clean and crisp room, and refreshing kid-friendly pool. Will absolutely stay here again.

Plussat: Clean rooms and super friendly staff. Close to everything with a free shuttle.

Miinukset: Fee for room service delivery. I thought delivering food to your room was the whole point of room service so why the extra fee!? Toilet didn't flush well. No control over a/c settings.

Plussat: We were in Memphis for the Beale Street Music Fest. We started in an AirBnB, which was not as depicted in the profile so it wouldn't work. We found a room at the Crowne Plaza, and the very nice front desk staff made certain to get a room cleaned early just so we could check in early. They went above and beyond for us!

Miinukset: Wish the room had more outlets. Charging multiple phones at once meant unplugging lamps.

Plussat: Staff were friendly.

Miinukset: The coffee shop was mediocre. The furnishings were worn. The food poorly reheated in a microwave. We cleaned the mat in the tub before we would let the kids in it. Carloads of single local women seemed to be arriving about the time it got night. Parking in the lot was extra, that was not mentioned in the price quoted to us.

Plussat: Friendly staff and great location.

Miinukset: At times the front desk seemed under staffed, the gift shop selection is horrible, and we had a couple of issues parking in the lot.

Plussat: The hotel is conveniently located. The staff was friendly.

Miinukset: Noisy A/C unit The shower was broken. We had only scalding water during our stay. We called the front desk to have maintenance check everything out, but it didn't happen before we left. Washing our hair in that room would have been life altering. Updates don't mask the property's age.

Plussat: Location was great. Easy walk to Beale Street. Having shuttle available was a great option as I have heard Memphis can be dangerous at night. Staff was very friendly. Room was great for price. We were able to park on street for free until 8am. that was nice.

Miinukset: Pool was outside and one had to go outside of hotel to access? fitness center looked nice and was included in price of room.