Hotel Maison del Embajador

The breakfast is very basic and not a good value. Internet did not work in my room, only the dining area and lobby. The elevator is on the verge of breakdown. The shower was the worst, with barely a trickle of water coming from the shower head. Other than that, its a nice place.

This hotel is really close to the city centre. Everything is just a block away and we didn't use our car (that we could park in a private parking area for hotel guests) but did everything by foot. The room was spacious and clean, we could even do some washing and hang our clothes because of the space in the room. Bathroom was small, but clean and the shower was warm (although the temperature would swing sometimes).

The wifi connection was extremely poor! One bed was right under the airco, that sometimes smelled a bit moldy. Something that really bothered us was the door that didn't open properly (it almost hung from its hinges and was dragging across the floor). We couldn't just walk in with our suitcases and we didn't want to think of what would happen in case of emergencies (like a fire).

Clean and good area people were friendly beautiful pool area

Pool close to early and my room lights don’t work in bathroom shower was really cold with little water flow

The location, perfect for us who only spent two nights in Merida. Plaza S. Lucia right across from the hotel often host events of local folk and music. Shower was hot and powerful. Kind staff. The pool area was great, clean pool and nice seating area, excellent for us traveling with a 4 year old.

We were put on a back room on the top floor which had ver low ceilings, the air con was too noisy to be used, there was a constant pump noise coming from the outside too and felt very claustrophobic. We got kindly moved to a different one on the second floor the following night which was a lot nicer and comfortable. Buffet breakfast only worth it if included in the room rate otherwise there are so many options all around the hotel to choose from.