Merrillville hotellia

Plussat: I booked the room for my wife and family on a recent trip to the area. They staff was excellent and very helpful and went out of their way to bring some comfort to them during a tough time. The 2 bedroom suite is a fantastic room for larger groups.

Plussat: Big and spacious room. Quiet

Miinukset: No

Plussat: Overall it was a good experience

Miinukset: I didn't like the pillows, not firm enough

Plussat: Size of the rooms

Miinukset: Pool and jacuzzi area very bland and small and foggy

Plussat: The hotel was easily accessible from the interstate and within a reasonable distance from the Chicago metro area. There were many restaurant and shopping options in the immediate area. Friendly staff, clean hotel, safe neighborhood.

Plussat: Everything

Miinukset: Nothing

Miinukset: The bathroom vent was dripping over the toilet. Huge leakage!

Plussat: The room was extremely clean, the bed is quite possibly the most comfortable I have ever slept on. The staff are very friendly and the facilities are fantastic!

Miinukset: The room was right by the elevator. So a little noise...but somethings can't be helped

Plussat: Everything from beginning to end was AMAZING

Plussat: It was quiet most of the time.

Miinukset: Our bed had a terrible musty smell and we were not sure it had been cleaned after the previous guest. The comforter for the pull out bed had a blood stain on it and I had to get that replaced. The fire alarm went off at 3:30am for an apparent false alarm

Plussat: My second stay there, and I must say that I had an overall great experience. Clean, comfortable bed fluffy pillows and friendly staff. I also enjoyed the tasty breakfast and delish coffee.

Plussat: Great place to stay. Very clean, will stay here again!!!

Plussat: tHE STAFF WAS VERY CORDIAL, AND ACCOMADATING DURING OUR STAY. ASIDE FROM THE POWER BEING OUT IN THE ENTIRE HOTEL FOR SEVERAL HOURS.

Miinukset: THE HOTEL LOST POWER FOR SEVERAL HOURS DURING OUR STAY WHICH MADE IT VERY DIFFICULT TO GET READY FOR THE EVENTS WE WERE IN TOWN FOR. THE STAFF WAS VERY NICE, THEY JUST DIDNT SEEM TO HAVE ANY ANSWERES TO A BALLPARK TIME ON WHEN THE POWER WOULD BE BACK ON.

Plussat: The pool was great

Plussat: I like that fact check in was fast and easy. Staff was very pleasant

Miinukset: I didn’t like the fact that the cable channels were titled wrong vs what was actually playing on the channels. the guide wasn’t useful & too breakfast wasn’t the best, it was cold and taste like it’s been out for a long period of time.

Plussat: Great all the way around. Friendly greeting, quick and easy check in. Room was spacious, clean and quiet. Loved the shower, great pressure and hot! Breakfast is worth the cost.

Miinukset: No problems, everything was fine.

Plussat: Everything

Plussat: The 3-11pm front desk clerk was OutStanding

Plussat: Location to stores and restaurants.

Miinukset: I would've liked a continental breakfast. I'm usually in town for business and it's nice to grab a quick bagel and juice on my way out without having a waitress and ordering, and paying your bill... That crap takes too long.

Plussat: The staff was super friendly.

Miinukset: The drain to the jacuzzi tub didn’t wanna seal and the bed was as hard as the floor.

Miinukset: 2 days in a two where Room smelled like marijuana smoke after cleaning staff was done making the room. Not acceptable. Room was not properly cleaned.

Plussat: The room was large, the lobby was large.. the staff were accommodating

Miinukset: The breakfast was about what you would get for free at other chain hotels. The pool area was extremely loud, and there was strong odor of marijuana on our floor, and we were there with several children for a softball tournament. Police were present.

Plussat: The front desk staff was absolutely amazing! Apparently my reservation was never confirmed and the hotel didn’t have a room for us. My family was stuck in another state for two days with no hotel. The third party that your company used (Cancelon) is a bogus organization. I wasn’t contacted amd expected that I would have a room at this hotel. The front desk staff assisted me in finding a quality hotel.

Miinukset: Actually having a room in the hotel I booked.

Plussat: Homemade "oatmeal" for breakfast!!

Miinukset: No Hot tub and the rates were high for the rooms!!

Plussat: Nice hotel. Nothing fancy. Just nice and clean with an accomadating staff and good breakfast. Great price

Plussat: It was quiet.

Miinukset: They put us in a handicap room & the restroom got really wet.

Miinukset: Our bathroom smelled like it had mold or was musty. My daughters eyes swelled up from her allergies.

Plussat: Hotel is close to several restaurants, shopping plazas and mall.

Plussat: Beautiful hotel! Excellent room and breakfast! Staff was very helpful and friendly.

Miinukset: No

Plussat: Close to funeral venue and expressway

Miinukset: Staff treated us as if WE worked there. Asking us to take care of their problems. Whole building did not reach Hampton’s standards.

Plussat: The staff, service and location was very good.

Miinukset: Good location but the noise from the interstate kept me up all night.I asked for another room the next morning and the staff kindly accommodated us.

Plussat: Very nice experience. Staff was very accommodating me on giving me a quiet room on top floor. Great breakfast (scrambled eggs, sausage, & potatoes.

Miinukset: Everything went great. No negative comments.

Plussat: clean and nice staff, family friendly

Miinukset: no

Plussat: all

Miinukset: nope

Plussat: Clean clean clean

Miinukset: Nope

Plussat: I like they have a hot breakfast.

Miinukset: Not really.

Miinukset: It is old needs updating. The draperies were not clean and had torn black out curtain. Could of had King vs Queen beds. Big rooms. Dog smell in Public areas. I’m allergic and coughed and congested from it. Parking was a problem. Back side of building poorly lite and did not go around thus everyone parks in front.

Miinukset: We arrived on Monday, as of Thursday afternoon the trash outside the front door had not been emptied. It looked very messy.

Miinukset: Called hotel to inform of later arrival due to delayed flight. Was told needed to arrive prior to 3am because they had to run audit. Arrived at 2:20am and was told audit was already running and could not be checked in until the audit was complete.

Plussat: The staff was very friendly and inviting. The room was spacious and extremely nice Loved it! No complaints

Plussat: The staff's friendliness and the cleanliness of the room. Also, the quietness of the guests, if that's applicable. Slept well through the night and had no disruptions.

Miinukset: The lack of skillets and pans for the two bedroom suite. Considering that there was a stove, more dishes should have been at our disposal. We often cook when we have a two bedroom suite and this was a little lacking for what we're used to.

Plussat: Great condition and friendly staff.

Miinukset: N/A

Plussat: The room was spacious and clean. The location is convenient to everything needed in the area. The staff was friendly and professional. The facility has great breakfast!

Miinukset: I didn't like that I couldn't stay longer. I was sad to see that the iconic Star Theater was no longer next door.

Plussat: Rooms where comfortable

Plussat: The room was nice the hotel and staff were nice just picked the wrong weekend end to stay full of loud kids running around didn’t get to enjoy the pool too many disrespectful kids in pool area

Miinukset: Too many kids in pool area and very disrespectful

Plussat: Convenient location

Miinukset: Wish my bed was bigger

Plussat: Very clean and comfortable room with a nice hot breakfast

Miinukset: Not very scenic as it sits off towards the woods

Plussat: It’s like a little apartment, enough space for a family gathering of 9.

Miinukset: Sofa bed was too hard, but over all understandable.

Plussat: Clean and comfortable.

Miinukset: The desk clerk was very distracted. I think she was attempting to purchase car insurance.

Miinukset: Found bed bugs

Plussat: Breakfast was good! Made a little sausage egg mcmuffin.

Miinukset: The room was very hot! But I cranked the AC, problem solved!

Plussat: Rt off highway, easy to find

Miinukset: Sheets were dirty. Could not close curtains, lights from cars on highway shone into our room all night.

Plussat: Friendly and good price

Miinukset: Not to much

Plussat: the staff

Miinukset: we have staid there before, but never again ,its filthy.

Plussat: Room was very clean

Miinukset: Breakfast only lasted until 930

Plussat: I liked the size and space in the room. I also like that it was no noise, you couldn't hear other guest in and out their rooms like I have at other hotels

Miinukset: It could have been a little bit more cleaner as far as the carpet, bed skirt and the tub. As for the pool nice size but due to the type of chlorine used, it made the water extremely salty and tough on our skin. But overall I did enjoyed my stay and the breakfast was good could add a few more items.

Plussat: The bed was great. The room was very nice. Liked the jacuzzi. Breakfast was good. Good location.

Miinukset: The side exit door hinge needed to be adjusted. It slammed abruptly and loudly. Since our room was right near the exit door, it was a little disruptive trying to sleep at times.

Plussat: I loved my hotel the breakfast was ok. I had a beautiful king size very comfortable bed. The bathroom was awesome huge and my room was very well maintained. The service was wonderful and I loved the staff they were very friendly and polite. I will definitely stay here again. This was one of the best hotels I've stayed at and I've stayed plenty of places. Thank you for this very well rested 3 day 2 night stay it was my birthday so I had a great time there. Once again thank you comfort suites

Miinukset: I

Miinukset: Swimming pool area was out of towels and really messy

Plussat: Breakfast was nice, beds were good, staff was friendly.

Miinukset: There was too much chlorine in the pool. They had been “cleaning” it and the chlorine just bleached my daughters bathing suit and burned our eyes! To top it off there was a couple very very inappropriate intimately and with their personal music in the pool/ hot tub area. When I complaint, because there were other families there too, the staff didn’t seemed surprised. Building seemed outdated. Bath tub had some rust like stains on the walls Will not be coming back.

Miinukset: Plastic mattress cover that does not come off. Scratchy sheets. Horrible breakfast. Did not sleep well. Ore like a red roof inn than a Fairfield.

Plussat: great room and nice staff

Plussat: Every time we've stayed at this Inn, we've had excellent service and the accommodations are clean and comfortable! All was great! Thank you!

Miinukset: No

Plussat: The evening manager was so nice! The place was clean, and we would definitely stay again!

Plussat: Staff very accommodating when I arrived early

Miinukset: Would have been nice to have usb charging ports in room. Rooms a bit dated

Plussat: It was the perfect hotel, from the staff to the rooms. I have always liked this hotel due to it's cleanliness and 'BREAKFAST' !! I liked everything about this hotel !

Miinukset: NO !!!!!!

Plussat: Nothing.

Miinukset: The other guests in other rooms were loud, staff was not willing to do anything. Breakfast made us all sick! Beds were not comfortable at all!

Plussat: Everything was clean.

Miinukset: The room was super small for the charge in my opinion

Plussat: Close to major roads.

Miinukset: No one was at the front desk, a sign was up stating I’ll be back. There was a guy in front of me waiting for the clerk to return.

Plussat: location

Miinukset: kinda creepy

Plussat: Friendly staff

Miinukset: Be careful with the WiFi. They make you enter your name and room number for both the free and special WiFi so it is easy to pick the wrong one. My kid chose wrong so they billed us $4.95 which seems like a scam.

Plussat: Great location to everything. Small but cozy. Ideal for me. Definitely on the older side..but clean and a VERY good price for what u get. FULL size refrigerator.

Miinukset: A little old. Also, I wish 1 queen/king bed was an option.

Miinukset: $25 Pet fee. People banging on my door.

Plussat: Cheap.

Miinukset: Other than that it is an Extended Stay America, I can't think of anything else negative.

Plussat: The Clean Rooms

Miinukset: No Jacuzzi In The Rooms

Miinukset: yes left a exspensive item in hotel and called the guy sounds like a robot said theres nothing he could do and police are trying to trace it down it shows you hire dishonest people. Im sure we will never see the item. the rooms were dirty

Plussat: The staff was very friendly. Only asked for one item , a extra pillow & it was delivered to our room .

Miinukset: Chairs were not very clean .

Plussat: LOCATION WAS GREAT

Miinukset: NO POOL NP ICE MACHINE

Plussat: The staff was great. The man who checked us in was very kind and made us feel comfortable.

Miinukset: I like evwrthing.

Plussat: Location is good.

Miinukset: Only have 225 words so all I can say is just don’t stay here. Thank me later

Plussat: The staff, my room and my overall stay. Thumbs up!!

Miinukset: N/A

Plussat: Location was excellent.

Miinukset: No. Everything was exceptional here.

Plussat: Kitchen

Miinukset: The pillows were to soft!!!

Plussat: Kitchenette. Full size fridge. Over the stove microwave. Large room with comfortable bed. Clean towels and shower.

Miinukset: Nothing

Plussat: Leaving

Miinukset: Room smelled terrible. Only had half drapes the light showed in all night and because of half drapes there was no privacy. Card reader wouldn't open side doors and the clerk had to open my room door with a key. I was charged an "incidental" fee of $105.00

Plussat: The atmosphere was nice. The staff were very polite and helpful. Things like a crock pot, toaster oven, and other things are available to borrow for free. Full sized fridge, a two burner stove, and a dishwasher and cookware/dining ware.

Miinukset: They tell you they take a deposit of $10 per day. But I stayed 3 nights and they put a $142 hold on my debit card. I really need that money right now and they haven't credited it back yet. Very inconvenient!

Plussat: The cleanliness of the room~

Miinukset: The representative assigned a room with a handicap bathroom; and the shower head was a major issue/the general manager was there and came to the room to solve the problem with no prevail~ I did not request a handicap bathroom~

Plussat: Not a thing.

Miinukset: Stinky, overflowing trash piled at the end of the hall. Did not know it was extended stay and no room cleaning, towels had to be exchanged at the desk, no king bed.

Miinukset: No breakfast on site but many restaurants close by

Plussat: Location

Miinukset: Room in picture different from room received. Deceiving and unappreciated.

Plussat: I was embarrassed by the entire experience. The hotel check-in was horrible and the staff was very incompetent. The hotel was the nasty and the most dirty place I have ever stayed. I was in an urgent situation and the hotel was horrible.

Miinukset: The hotel was disgusting. There was human hair all over bathtub and bathroom floor. The bathroom door had dirt stains and very nasty smudges. I was in town for my father as sudden death. I had no where to go and it was very late at night when I check

Plussat: The hotel is a cute idea but it needs to be cleaned better

Miinukset: The room was absolutely disgusting. The first appearance of the room was that it was clean. I checked the corners of the bed as I usually do and they looked fine and everything appeared clean. As my stay went on I noticed more and more disgusting things. Halfway through the night I discovered the inside of the sheets were yellow stained in several spots all underneath the comforter. When I went got out of the shower in the morning, I went to use a clean towel and it was covered in little beard hairs all over the entire folded towel.

Plussat: It was clean and provided a refrigerator

Plussat: Location Price the staff very clean place the location was perfect it was near the mall and all the good reasuraunts

Miinukset: I liked everything

Plussat: Hotel was very clean and cozy. Staff was very friendly and professional. I will stay at this hotel whenever I'm in town for an event or just to take a break.

Plussat: Location

Miinukset: Dirty and noisy

Plussat: The rooms were infested with roaches and the staff did not care! Don't book a room here it's disgusting!

Miinukset: Roach motel! Serious roach infestation in rooms and staff are aware but don't care!

Plussat: Right off the interstate and close to shopping mall.

Miinukset: Building looks very worn out.

Plussat: Its convenience to where I needed to go and its price.

Miinukset: There were bugs in the bathroom that appeared off and on during the night.

Plussat: Very clean place very friendly staff and great food and service was excellent

Miinukset: Very clean place very friendly staff and great food and service was excellent

Plussat: The employees are all outstanding and very friendly and helpful! Parts of the hotel are a little older but everything was pretty clean. The breakfast was great. When we stayed there was egg patties, biscuits and gravy, make your own waffles.

Miinukset: My only complaints were the water pressure was not the greatest (we had gone to lake Michigan beach and had a difficult time getting all the sand and dirt off when we got back). Only other "issue" is the elevator is small, only 2 people and luggage fit

Plussat: Very comfortable and safe. Perfect spot to snooze for the night.

Miinukset: Slightly outdated, but it doesn’t pose any significant problems.

Plussat: Low price, location, pool with hot tub and friendly staff

Miinukset: Vending machine was poorly stocked

Plussat: The hot tub and pool were awesome and breakfast was great

Plussat: Everyone was nice and the room was clean.

Plussat: The breakfast and nice room

Miinukset: We like it very much sorry we missed seeing the hotel employee we were there when he started to remodel this hotel and he was so excited. It looks beautiful and you did keep the chandelier. We are Bill n Rosie from Near Pittsburgh the hotel looks beautifu

Miinukset: A smoking area

Plussat: Nothing

Miinukset: Had mold in the room, pool extremely dirty, no remote for TV. Sheets and pillows very dirty floor was wet lamp broken in half, towles had holes in them.

Plussat: Its close to the mall

Miinukset: Our toilet stopped working suddenly and the heavy smell of cigarettes lingered on the second floor

Plussat: Friendly service

Miinukset: Location first floor, the running and dropping of things above. I assume they had kids above. After a late night out the noise woke me out of my sleep EARLY!

Plussat: It was clean and front desk had great customer service

Plussat: Comfortable bed

Miinukset: Dirty room, dirty pool, rude manager

Plussat: Close to the mall.

Miinukset: The room was filthy, Light didn't work,And sheets had nasty stains and hair on them.

Plussat: The beds were ok. Good amenities.

Miinukset: The property is a little out-dated. We found the toilet flush was broken so I had to fix it.

Plussat: Nothing

Miinukset: I would definitely give this rating much lower than a 2.5 if it would let me but unfortunately the website will not. The facility was a non smoking facility, but the second we stepped onto the 2nd floor the smoke smell was so strong that it took your breathe away. The pool was very cloudy and the water level was shocking, much lower than it should've been. The section that was supposed to be 3ft deep, the water was a good foot lower than that. Our room was HOT and humid. I turned the air down to 65, left and went to the pool. Came back about 45 mins later and no change in the temp of the room. Then there was an issue with the bed! There were markings of bed bugs all over the sheets. That was enough for me! I got mine and my kids things together and we left. I stopped by the front desk to let them know and to get my money back. The guy at the front desk told me to call back in the AM to speak with management. I did just that. Called the next morning, got a female on the phone, started to tell her my complaint. She interrupted me with " hold on hold on hold on". Came back to the phone after a few mins and said " ok I'm back, go on with your complaint ". I felt that to be so rude and so disrespectful and honestly just ghetto, considering the tone she had while saying it all. After I finished telling her all I had to say, Her response to the bed bugs and that I had pictures and a video of it was exactly what I thought it would be. She said that for bed bugs to be in room 225 was odd.. What does that mean? They know of bed bugs in other rooms but not that one?? Well whatever it meant, I knew that it meant I wasn't getting my refund back, so I called the corporate office. This particular hotel is actually privately owned and not an actual part of Wyndham, which explains why this hotel is as ghetto and trashy as they come. Do yourself a huge favor and stay away from this bed bug infested hotel!

Plussat: Great night's sleep! Extremely clean and great value

Miinukset: Nothing. Very good hotel

Plussat: AC worked.

Miinukset: Staff was clearly not on top of what of the room situation. Took over 25 minutes to get checked in and I was the only person in the lobby.

Plussat: It was convenient.

Miinukset: When we checked in the front desk clerk didnt even take out his airpods. Rude! The room was horrible... the curtains were broken and wouldn't close all the way. Dust on the lights. The bed was so uncomfortable, not to mention broken on the right side, there wasn't any type of extra blanket comforter. The couch was also broken on the right side and had questionable stains. The hairdryer was broken, there wasn't a holder for the toilet paper and the faucet in the tub dripped all night. There weren't any coffee cups in the ro The breakfast was nonexistant we got done there at 7 and most everything was gone. As the sun came up it revealed so nasty dirty windows. I wish I would have taken pictures to share!!

Plussat: Location

Miinukset: Refrigerator didn't work and had mold in it. Found a clipped toe nail on the carpet. Lamp didn't work...

Plussat: The front desk staff and manager was awesome and efficient

Miinukset: The cleanliness of the bathroom

Plussat: The staff was nice

Miinukset: One of the lights in the room was out. The tv didn’t work and the towels in the bathroom were filthy.

Plussat: The size

Miinukset: The room was dusty the headboard,picture frames, desk . There were Food in the floor. Just a mess

Plussat: The staff was very pleasant and professional, the room's were very clean,bed's were comfortable.

Miinukset: Everything was excellent

Plussat: Great value hotel .....fresh hot coffee and waffles for breakfast!!

Miinukset: Dirty Bathroom and cold, the microwave didnt work

Plussat: Location...

Miinukset: It could have been cleaner

Plussat: The price was reasonable but stayed there months ago and the vending machine didn't work and still doesn't work. No hot water only luke warm so I didn't dare to take a shower.

Miinukset: See abovev

Plussat: Location and the fact that is was available last minute. The man at the front desk was very kind and efficient.

Miinukset: Dirty. Smelled bad. Bad mattresses. Low water pressure. Not enough seating at breakfast. Noisy air conditioner.

Plussat: Spacious. Good on a budget.

Miinukset: Room lighting is poor.

Plussat: The hotel room is kept clean.

Miinukset: Staff very friendly.

Plussat: Nothing but location

Miinukset: Room smelled terrible, towels were very worn Not my cup of tea

Plussat: The location was nice and the staff was friendly!

Miinukset: The place a bit outdated but considering the price, you get what you pay for.

Miinukset: Room was dirty and the air wasn’t working properly and the bed was not that comfortable

Plussat: It was terrible and disgusting. Filthy bed with blunt wraps in the sheets. Ac didnt work and they had no clean blankets to supply us with.

Miinukset: It was terrible and disgusting. Filthy bed with blunt wraps in the sheets. Ac didnt work and they had no clean blankets to supply us with.

Plussat: Room was quiet and able to sleep comfortably.

Miinukset: Beds were small in size.

Plussat: It was Super Clean, it had New Beds and Flat Screens Televisions, The best think that we like it was super close to the mall right across the street we visited the food court and went shopping all in a quick walk it was really convenient, We would sta

Plussat: Location

Miinukset: Heat/air controls. The rug on the floor.

Plussat: The price was fair I guess the price matches they commendations... If I had to do over I would have done my research better and found me a better hotel

Miinukset: Ask for a non smoking Room the Room they put me in smelled like you were setting in a bar the cigarrette smoke was so bad that in the Room I could hardly breathe

Plussat: Refrigerator, microwave, and something for the stomach in the morning.

Miinukset: Had to wait till 6am for breakfast.

Plussat: cheap

Miinukset: Burn holes in sheets and blanket. Smelled bad had roaches stains on pillowcases and sheets. Gross and scary

Plussat: All you need for a Stopover. In between of shopping malls, restaurants and supermarkets.

Miinukset: The buthtub could be cleaner and the room smells a little bit.

Plussat: Nothing!

Miinukset: Stains on bed nasty, bugs in room, never again!!!!

Plussat: Location, and price! but I could have stayed at a Motel 6 next door for $5 less and I have never been disappointed by Motel 6

Miinukset: Shower had drywall bulging and chucks falling and shower curtain hanging by a screw. This hotel is NOT a two star! Barely a 1 Star