DoubleTree by Hilton Grand Hotel Biscayne Bay

I liked the location. I liked the layout of the one bedroom apartment.

The room wasn’t clean upon arrival. There were a bunch of loose blinds in one of the closets and under one of the sinks. The full kitchen didn’t have and dish detergent nor dish washer packets. There wasn’t a frying pan . The bathroom had a tag from previous customer stuck to the wall which further the more let me know that the room wasn’t cleaned as good as they told me it would be ex specially giving the COVID-19 is out here. There was a lot of hair on the floor and also a cigarette bud on the balcony. Everything in the kitchen was old and rusty. I was unaware that I had to valet park at $30 a day. There was food in cabinets that wasn’t mines.

the air was not working. i called several times. no one ever came to room. i was told to reset the air. but it never cooled off. also the coffee table was dirty and not wiped down.