Hotel was in a great location for my stay, very close to the airport and still very scenic because of the lagoon. Better gym than many hotels I have stayed at a a nice half mile jogging loop around the lagoon. Great pool area and the grounds were full of iguanas of all sizes. The coffee shop/cafe/food store was convenient. The room was nice and clean.
The Covid-19 restrictions put a damper on things as the food options were very limited and so were the staff. Concierge was M. I. A. When I needed to schedule a shuttle to the airport and I ended up paying for Lyft.
Pool was hot. Uncomfortably hot.
Good airport hotel for quick stopover
Good location to airport & good shuttle service Beds very comfortable
We are Hilton gold members although I booked through Kayak as I was booking airline as well. At check in we asked for our member # to be added to our reservation. When my husband went for b’fast the next morning, the hostess said he was not a gold member-really? Made him wait & the others in line until she could sorted it out. She wasn’t the most courteous about it either. We went to the lobby bar to have a drink when we returned to the hotel that evening, there seemed to be 3 employees working, chatting & acknowledging co-workers but after sitting there staring at them for 15mins, we decided they didn’t want our business so we left. This is not the service we are used to at Hilton & we wouldn’t stay there again. There was also some construction going on in the lobby restaurant so it was not as clean as it could have been.
Dirty and not worth the $$
The location to the airport and port of Miami
This hotel was dirty and needs new house keeping staff. My bed had a shard of glass in it. A manager was unable to speak to me about it. They wanted to send house keeping up but I had to leave to get on a cruise. The water bottles we're half drank and candy left all on the mini bar area. The first room they tried to place us in had been smoked in with ashes still in the bathroom and balcony. Our room was also not available until after check in time.
A little mold on bathroom ceiling. Bathroom needs more effective ventilation system
It was easy to book through kayak search engine. Check in was super fast.
We had 2 double beds, husband and wife slept in different beds.....
Cons: -"Nickel & Dime" you on several costs such as: *water bottle in room *using fridge in room for own belongings *parking ($18/night USD) *morning coffee ($3-5) -No complimentary breakfast (hot buffet $24) -No surrounding restaurants within walking distance -Multiple younger adult events (ie. proms, graduations) that was a little inconvenient. -Expensive bar/restaurants -Room was not as cleaned as previous Hilton's I have stayed at before (ie. dusty, old soap crusted on shower soap holder) -Strict with early check-in fee ($35). Arrived at 2pm, wouldn't waive fee for checking in at 3pm Pros: -Short trip to airport -Free shuttle -Wifi -Spacious room -Nice pool/gym facilities -Very friendly and helpful staff -In general, facility was clean and aesthetically appealing (excluding aforementioned example above). Recommending only 2 stars based on high cost with many other competitors in surrounding area. I would advise researching other hotels prior to committing to this specific Hilton. Disclaimer: if you are a Hilton's Reward Member, this does not affect you.
Average Business Hotel
25min bus ride to the hotel. Maintenance underway. Ltd choice of restaurant options.
Will stay there again
Very quite and safe location. Clean room, friendly staff and very convenient restaurant/bar. Very nice not to have to drive to eat dinner
$17.00 parking fee No washcloths Very small and half empty shampoo & conditioner bottles
Not what I expected
The hotel nickel and dimes you for everything. No complimentary breakfast. No complimentary fridge. View was of a roof. Horrible view
We loved the blackout shades on the windows which allowed us to sleep in from the late night flight.
Hilton Miami Airport Blue Lagoon sijaitsee järven rannalla, ja 15 minuutin ajomatkan päässä sijaitsee Marlins Park (puisto) ja Dolphin Mall (ostoskeskus). Käytössäsi on ilmainen kiinteä internetyhteys, ympäri vuorokauden auki oleva business center ja limusiini- / town car -palvelu. Asiakkaiden käytössä on lentokenttäkuljetukset (saatavilla pyynnöstä) ilmaiseksi.
Perustuu 2 750 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Hilton Miami Airport Blue Lagoon on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.