Villa Toscane

Worst night sleep - don't waste your time or money

That we only stayed one night.

The room was too small to move in (and we paid for an upgraded lake view). The shower water intermittently changed hot to cold. The carpet was old and stained, dirty scuff matks all over the walls, and the internet was spotty. We also dealt with noise problems. Four large families, who were patrons of the hotel, were all yelling at each other outside our window late at night and their children were screaming for well over an hour. Called the night staff, nothing was done. Then later found them on our floor running up and down the halls till 2:30am. We tried to have a word with the patrons but they did not care. The night staff, who are located at their partner hotel across the street, gave no apologies nor recognition to the event and after our 4th request finally walked over and asked the large group to go into their rooms. Terrible, terrible night for way, way too much money. Use the money to upgrade your hotel. It's cleaner and better dated at a hostel.

Beware - Villa Toscane is closed and you are actua

Hotel has good amenities and location but deception is not appreciated.

Visiting Montreux, we were specifically looking to stay in a historic building. Upon arrival, we were surprised to see a what looked like a deserted hotel. Dragging the baggage around, we circled it trying to find an open door - then we found a note saying that the reception is located in Royal Plaza across the street. There we went and were informed that Villa Toscane is closed - but not to worry, we were getting "upgraded" to a room in Royal Plaza. Despite its creepy exterior, Royal Plaza is decent inside, although I have no idea where they get a 5 star rating... Having asked if they get many people like us, they said at least 5 today, although the false advertising didn't seem to concern them. Strange situation.

hotel was near the city centre and the lakeside (across the road)

(Single) room was small, on streetlevel so car noise was considerable. No view from the room. Amenities were adequate, but the price of the hotel was too high for what I got.

The Hotel is linked to the luxury hotel across the road, therefore you go second hand service. Hotel is lit up with floodlights and the nigh shutters in the two rooms we had did not work! The road was noisy and there room was lit up at night

Poor service and bright rooms for the wrong reason!

1. There is a resort tax which did not mention on website. 2. Also website said bussiness room has free internet, but the staff said it has to pay. 3. Inconvenient for check-in and out. 4. Not worth the money.

We were given a nice big suite which was very spacious, clean and comfortable. The hotel reception desk staff were very helpful when we asked for directions and recommendations on things to do while we were in Montreux.

We had to go across the street to the hotel everytime we needed to ask something at the reception desk or to use the facilities of the hotel.

The offer of the free city bus for guests with the bus stop outside was helpful. Their wi fi price was reasonable. The room had portable A/C. Good breakfast choices but best to go early for selection.

We had some difficulty finding the hotel despite using their map. Was a good 10min walk from the station. To return we discovered that the free city bus dropped us off on the main street at the bottom of the escalator leading up to the station. As a triple, our room was at the back of the hotel without patio or views, & was a little cramped.

Breakfast