Morgan Hill hotellia

Plussat: Newness, managers reception, and cleanliness

Miinukset: No

Plussat: By far, the best LQ I have ever been

Miinukset: None

Plussat: Location !!! Easy access off / on freeway New hotel with contemporary pleasing colors & style Free parking a plus Breakfast another plus good food / fresh every day. Room was large enough & set up to accommodate crowds  Excellent eating

Miinukset: Not sure if short staff but no housekeeping services during stay .... ok with same as didn't require any extras.

Plussat: locattion..amenities. cleanliness..

Miinukset: none

Plussat: Excellent service! Staff go above and beyond to meet your expectations and make sure your stay is the best!

Plussat: Terrible. Never again.

Miinukset: Everything.

Plussat: Love the comfort, location, service, cleaness, great breakfast.

Plussat: excellent breakfast included

Plussat: Nice and clean. Very new. Great breakfast. Indoor pool. Close to stores and food places. Easy access from Hwy 101. Next to large Ford Dealer. Very well lit parking area. Very secure after hours. Nice new workout facility.

Miinukset: None.

Plussat: Clean facility and cheerful staff

Plussat: The bed was amazing

Miinukset: N/A

Miinukset: About 2 in the am I called front desk to complain about a violent altercation next room from me. Police had to be called and all this was approximately 3 hrs before the situation settled down. My wife and I did not get a wink of sleep that night. I asked

Plussat: nice quiet location. staff very friendly

Miinukset: room had a little smell to it. not quite as clean as i would like, but not horrible

Plussat: There is a nice size refrigerator and freezer in the room and they were turned on and ready to go!! The fan was on in the room already!! It was a very warm day!! It was next to small shopping center with a Wal Mart and several restaurants and fast food

Miinukset: They have a grab and go breakfast and if you are not a early riser then you are on your own! I left at 0745 and the shelves were empty!! The food was just basic package small muffins and fruit and nut bars you could purchase anywhere!

Plussat: It’s very comfortable and nice and peaceful

Miinukset: Everything was pretty good. I didn’t have any problems

Plussat: The staff will bend over backwards to help and get your through your stay. I really enjoyed the stay and all I interacted with.

Plussat: The general manager and staff were so kind and welcoming to us about the fact that he was a 29year old autistic man. They made us feel very welcomed and even made little posters wishing him a happy birthday and wonderful stay. So kind!

Plussat: I am a disabled person and I was treated exceptional nice wAs helped in what ever I needed and would not go to another hotel if I have a choice

Plussat: Nice lady at check in

Miinukset: Smelled of cigarette stench

Plussat: Front desk staff was so friendly and pleasant:)

Miinukset: Just wish they had a better breakfast and put kitchen supplies in the room.

Plussat: Staff at check-n

Miinukset: tv channels. no stoppers in bath or kitchen sinks. a few "grab n go" items in the lobby does not constitute breakfast.

Plussat: The staff

Plussat: At least we had a table w/ two chairs

Miinukset: Yes - I have contacted them at least five times to respond to an incident regarding a trash bin inside of a large concrete container which was in the handicapped parking spot and which I scratched my car against. It took many calls to get the right person

Plussat: It was close to the soccer fields that my son was playing at

Miinukset: The room had a bad smell like it hadn’t been cleaned or aired out in a long time. there was no towels in the bathroom . There wasn’t any dishes forks spoons cups pots of pans

Plussat: Fast and easy check in. Room was all I needed for one night stay.

Plussat: Bed was comfortable and pillow

Miinukset: Door would slam every time someone opened the rear hotel door work me up multiple times

Plussat: Waste of money did not stay rrooms

Miinukset: Rooms are small needs to be updated everything looks dirty

Plussat: The breakfast was okay, nothing special. I like the layout of the room, and its spacey. Also good location.

Miinukset: Breakfast doesn't really do much for me. Its basic, more like a snack. And the beds always make me feel hot and cold throughout the night, which makes for restless sleep.

Plussat: It is an average 2 star motel.

Miinukset: A refrigerator in room would have been nice.

Plussat: Easy access to freeway and food

Plussat: Staff was friendly and helpful. Location is good.

Miinukset: Bed was hard, walls thin could hear traffic from freeway. Remote didn't work to change channels after turning power off. Not worth the money

Plussat: Limited breakfast options, but we just had time to grab and go anyway.

Miinukset: The staff member who checked us in didn't tell us about wifi or continental breakfast. We knew from the booking site that breakfast was included and could see the facility, but weren't told about the times.

Plussat: Good value for 2 star

Miinukset: A refrigerator in room would be a big plus.

Plussat: Nothing

Miinukset: Roaches in the room, smoke alarm went off at 1 ak

Plussat: small room but clean

Miinukset: none

Plussat: I think all around it was a nice little hotel that provided me with what was needed as far as sleep and stay.

Miinukset: I rented a 1 bedroom and when i got there it had everything except a little fridge which I needed for the food I had, now the clerk gave me that but i needed to pay 10 to switch the room which gave me a two bed and a fridge that was brought in from anothe

Plussat: I loved the hot sauna and the laundry room super accessible!

Miinukset: At checkout time I didn't want to leave lol

Plussat: Great value, we plan to stay there again. Rooms are nice and comfortable. Friendly and helpful staff.

Miinukset: Hot tub / pool had weird stuff floating in them. Yikes! Also, gardeners appeared to be spraying Roundup as part of their routine maintenance. We cannot support that due to its adverse impacts on human health and the environment. They should follow the trends and discontinue using sprays of any kind for their landscaping.

Plussat: Great place and location.....close to shopping and places to eat. Overall experience was pleasant.

Plussat: The bed is soo comfy and the free breakfast is great!!

Plussat: Breakfast was just so.so, nothing special. There was a good selection.

Miinukset: Water was leaking from under the sink making the floor wet. We had two bookings for two nights each in the same room, but was locked out after the first two nights and had to re register to get back in our room. No hot water at the sink. Shower was ok.

Plussat: Location

Miinukset: Pool was not heated

Plussat: Did not encounter any staff except at check-in. The guy that checked us in was very good. Checked in 3 rooms fast. He knows what he was doing and very focused though there were several costumers in line who needs to check-in too. He was by himself at that time.

Miinukset: Bed linens were clean and the bed was comfortable.

Miinukset: I arrived and there was nobody at the desk for like 15 mins.

Plussat: Location/breakfast

Plussat: Very roomy, and was super clean, and they had a nice bed.

Miinukset: No elevator to outside building

Plussat: Hotel was ok

Miinukset: Somewhat dated . Room was not the cleanest. Carpet stained . Hotel needs freshened up

Plussat: The presentation

Miinukset: No

Plussat: Everything. Thanks.

Plussat: Everything besides the coffee maker was perfect. Room was clean and well furnished. Staff was friendly.

Miinukset: Coffee maker didn't work properly.

Plussat: The location is first - directly close to family and friends. Next are the disability rooms! Plenty of space to move around and a great bathroom with rails and an open shower.

Miinukset: Unable to reach anyone by phone. Went directly to VM but couldn't leave a message since the VM BOX WAS FULL!

Plussat: The Staff

Miinukset: Staff is nice other than that my overnight experience was horrible. I'm not one to complain but I itched from head to toe all night long. Felt as if there were bed bugs. I barely got a wink of sleep. I pay a higher price to stay in a nice CLEAN hotel, hoping to avoid issues such as these. I was told I would be getting a call from management and have not received a call as of yet. I am very disappointed.

Plussat: Great staff; great breakfast!

Plussat: Close to downtown and lots of wineries! Rooms were clean and modern, the bed and pillows were comfy and it was nice that breakfast went until 10 instead of the usual 9

Miinukset: Insulation between rooms and hall could be better, I could hear some snoring from the room next door. It wasn’t crazy loud, but noticible.

Plussat: Staff member working the front desk the two evenings we were there was really outstanding.

Miinukset: Breakfast on Friday was below average. Tasteless premade "omelets" and lukewarm sausage. Previous day the breakfast was good though.

Plussat: Near target location

Miinukset: You could hear the neighbors talking all night. Room was way over priced at $--/night. There are cheaper hotels at 4-stars if you drive a little further north.

Plussat: Clean , courteous staff.

Miinukset: None

Plussat: Easy to find off of the 101. Close to downtown eating zone, too. A better value than in San Jose or Monterey.

Plussat: Clean nice room poor check in hateful!!!!

Miinukset: Check in very rude

Plussat: Everything

Miinukset: No

Plussat: It's good price and has a very good jacuzzi tub please it was also really clean

Plussat: The room itself was very nice friendly staff

Plussat: The location was good, the room setup was nice but needs major updating.

Miinukset: We had no Remote, I asked for an extra blanket and set of towels and at checkout they said they had to charge for them.The room was cleaned but the couch, linen, rugs, towels, tables, counters, and everything was stained.

Plussat: Location

Miinukset: First the front desk clerk seemed kind of rude. Then the room seemed to have not been cleaned thoroughly because the ice bucket was really dirty in the inside as if it had been like that for months. Finally shower head splashed all over the place which caused for the water to fall onto the restroom floor that could cause someone to slip and hurt themselves.

Miinukset: Everything is old. Needs updates. Not a good place to rest. Pictures online were false advertisement.

Plussat: Location

Miinukset: Rude staff awful food dirty room drug use going on outside

Miinukset: That I got double charge and still not able to figure out why I pay cash the day of check in because system was down and they told me not to worry about my credit card that they will be taking care of it. Next day $375 charge I call them they do not know

Plussat: Local that's all

Miinukset: First off they charged us more for a jacuzzi tub that we couldn't use because it was dirty had hair and grime from the previous people and was not clean because there was stuff in the drawers dressers were not wiped down the lady that was in the office around 2:30 Saturday afternoon was rude but the lady that checked us out on Sunday was much better thank god we will not return there again we've stayed next door before and didn't have any of these issues as well in other places in Morgan hill very unsatisfied customer

Plussat: location

Miinukset: The room had a bad smell

Miinukset: I was not shampoo and conditioner To take a shower not control for the tv and not coffee machine to make coffee

Plussat: You get what you pay for .

Miinukset: I was charged twice on my credit card!

Plussat: Close to the job site and freeway

Miinukset: The room was not ready and we arrived at 7pm! No towels until the next day!!!

Plussat: For the price, this hotel met all of our needs. This was a quick stopover on our trip north. The staff was welcoming and helpful. The hotel was clean and comfortable. I have definitely put this one on my list if we return to the area again.

Miinukset: Nope.... enjoyed our stay

Plussat: size of room

Miinukset: bed sheet had crunchy stuff on the inside..pulled the sheet off..ran out of waffle batter, eggs, and orange juice

Plussat: We liked the breakfast, had many options

Miinukset: N/A

Plussat: Very comfy bed and very clean.

Miinukset: Door connecting to other room let in noice from those people, who left on the tv the whole night it seemed. Breakfast could have some healthier options.

Plussat: The breakfast was great. It was organized, hot, and worked out for us.

Miinukset: It was a clean place so it was comfortable.

Plussat: Staff friendly. Clean facility.

Miinukset: Bed very soft. Bathroom lacked convenience.

Plussat: Cheap price for location

Miinukset: I asked front desk what the closest entrance to my room was and she said it was going right through the front. So I hauled all my luggage through the front entrance, down the hallway all the way to my room and it turns out there was an entrance door right next to the room door. It was a corner room. That was very annoying especially since I specifically asked her about it. Never staying there again

Miinukset: Parking for check-in was non existent. Had to go to the back of the building. No bueno.

Miinukset: Could haer too much from room next to you.

Plussat: Location was perfect clean room traffic was great.

Miinukset: Nothing was wrong

Plussat: Location to freeway.

Miinukset: Nothing really.

Plussat: Good service not so good location

Miinukset: Location

Plussat: Proximity to destinations.

Miinukset: Received flea bites.

Plussat: Quick and nice

Plussat: Staff was helpful and courteous. Room was spacious and comfortable

Miinukset: Air conditioning appears to be controlled by management. I wanted cooler air at a higher fan setting no temperature or adjustment on fan was allowed. My charge card was charged 3 times for room

Plussat: The room size was amazing. Also I asked for a late check out about 20 minutes before we had to be out and the hotel staff was so helpful and gave me an extra hour! It was great!

Miinukset: The location......backed up to a In/Out burger, a gas station car wash... seems like this was shoe horned in...

Plussat: moved us to another room to avoid noisy neighbor.

Plussat: Great stay

Miinukset: Clean and neat

Plussat: The lady at the front office was friendly.

Miinukset: I didn’t like that there is no pool, even though the website says so. It’s very misleading. No refunds even though the information they provide you on the website is inaccurate. There is no microwave in the room, if you want to heat anything up you need to use the microwave in the lobby. Who wants that? I didn’t pay $223 for me to leave the room because my room has nothing. The quick print did not work, so the lady was nice enough to print out something for me. With all this remodeling, they could at least have provided a muffin for breakfast. You have to pay an additional fee. What did I pay so much for? Don’t get me started on the sheets very thin and flimsy. I was expecting a comforter a little fuller and instead I was greeted by 3 thin sheets. We were four and yet there are only 3 towels to bathe with, I guess I was expected to bathe with a used towel. Why wouldn’t you be sure to have one towel per person. Is that too much to ask? I was just very disappointed in the whole experience and don’t plan to stay at this courtyard Marriott again. At least other hotels had the courtesy of informing the guests before they reserved a room that a pool was not in operation.

Plussat: Location and price

Miinukset: Rooms were very dated and there was a strong air freshener smell in room. I'm assuming to hide the smell of old dirty carpet?

Plussat: It was great

Plussat: Great location and amazing staff!

Miinukset: Not one thing

Plussat: A nice freeway friendly hotel. Adequate parking.

Miinukset: Foul smell in bathroom entry room (sink and closet location)......sewage?, mold? Very unpleasant. Otherwise a nice hotel. No breakfast included.

Miinukset: The food

Plussat: Area around had good stores and clean new area

Miinukset: The view out the window

Plussat: Very clean

Miinukset: nothing was wrong.

Plussat: See above

Miinukset: Great remodel. They are still getting the kinks out. But the place is fabulous for a small town like Morgan hill. Will be back in February 2020. Hope the pool is ready! - oops this comment belongs below.

Plussat: Comfortable and cleanliness

Miinukset: Not applicable

Plussat: Immediate service when the t.v. would not work. There was a lovely variety of breakfast items, all regularly updated. The bed was very comfortable.

Miinukset: On three different occasions the room key wouldn't open the door. It was necessary to return to the desk to have the key reprogrammed. The third time I suggested using a different card which worked the balance of our stay.

Plussat: Nice room, pretty good (great in the price range) breakfast

Plussat: It was beautifully designed. Big enough for my whole family loved the area close to food, stores and gas Every room had a television. Very clean Got a welcome gift. Love loved loved this place and definitely would tell others and stay again

Plussat: Continental breakfast was very convenient

Miinukset: The swimming pool was way too hot. We went on a hot day and expected to cool off in a cool pool not a hot pool.

Miinukset: The pool was out of commission for repairs.

Plussat: The staff were fabulous. My room was fine. I was worried with all the bad reviews but my room was in good shape.

Plussat: Size was good and staff very friendly.

Plussat: room was dirty. The carpets looked awful and even the lounge chair had multiple stains on it. We had to get a few extra flat sheets from management to cover the furniture and carpet. There was even a tissue wedged in under the fire extinguisher on the ceiling. So strange. Also, the shower had absolutely no pressure. I never, ever right reviews and feel I had to let people know about this one, especially if they have kids.

Plussat: Nothing

Miinukset: How uncapped it was

Plussat: It was very quiet I guess because there were not enough guests!

Miinukset: The rugs were dirty as you walked in ! Bed cover had holes! Patio window was dirty! The host was very quiet didn't even tell us that they had complimentary breakfast! When I went to check out nobody was around I needed a receipt! It didn't look nothing like it did on your. Website!

Plussat: Overall, a pleasant place to stay; the staff are nice, the location is awesome, the rooms are big, clean, and well kept, and the price is reasonable.

Plussat: Nothing

Miinukset: The bathroom was not clean

Plussat: The staff were friendly, which would’ve been a plus except for that nothing they said was true. It was an all around nightmare of a experience

Miinukset: FILTHY!!! The bed linens weren’t clean and the bed merely straitened , not made! I could go on but enough said just don’t go here

Plussat: Well kept , plenty of parking .

Miinukset: Nothing.

Plussat: Very quiet, and comfortable

Miinukset: Nothing

Plussat: Cleaner and newer than one would expect. It should have 2 stars not 1.

Miinukset: No paper cups for microwave.

Plussat: Pricing!

Miinukset: Very poor service and social skills presented by staff

Plussat: Sub standard comfort:

Miinukset: Nothing

Miinukset: They didn't communicate with me

Plussat: The inside was a nicely done tile bathroom and hardwoord floor, it felt cozy like staying at someone's house

Miinukset: It was chilly and the room was cold upon arrival. The heater was blustering loud and couldn't even hear the tv over it, so I chose not to use it so I could sleep even though it was nearly 65 in the room. Pillow was very flat, barely 3" thick.

Plussat: It was very unclean,the pillows had hair all over them

Plussat: The location and the pricing.

Miinukset: I washed and dried a load of clothes and they came out smelling like...maybe somebody’s diesel or oil soaked work coveralls. I haven’t rewashed them yet so I don’t know if my clothes are ruined.

Plussat: Nothing besides the fact that they had hot water

Miinukset: Management sucks

Plussat: Very clean, up to date room. Good A/C . Nice walk to town ,if you can take the heat. Anything that you need at south end of town, about a two mile walk.

Miinukset: Could have a better vending, laundry area.

Plussat: Nice enough for 1 star.

Miinukset: There is a microwave but no paper cups to heat up the coffee or water for tea. Only plastic cups. Also windows are not sound proof enough to prevent commuting traffic noise that start at 4 AM.