Morgan Hill hotellia

Miinukset: The pillows were too soft.

Plussat: Nice hotel, clean rooms

Miinukset: All breakfast dishes is single use (plates,forks etc).

Plussat: Everything!

Miinukset: The pool size is small

Plussat: I loved the location only 2 minutes from the freeway and in a nice area. The breakfast was exceptional, they had everything to choose from and plenty of room to sit. The pool is indoors and it feels safe. The hotel has a modern look but it is cozy, and although it is close to the freeway there is no noise coming through at night.

Miinukset: I booked with booking.com, and they did not disclose a 2% city tax, my bill was $3 higher than the agreed price, but I guess it was not the hotel's fault.

Plussat: The pool

Plussat: Location !!! Easy access off / on freeway New hotel with contemporary pleasing colors & style Free parking a plus Breakfast another plus good food / fresh every day. Room was large enough & set up to accommodate crowds  Excellent eating

Miinukset: Not sure if short staff but no housekeeping services during stay .... ok with same as didn't require any extras.

Plussat: Excellent service! Staff go above and beyond to meet your expectations and make sure your stay is the best!

Plussat: Excellent service, they let us have breakfast even though we were an hour late. Complementary drinks and snacks were a very nice surprise.

Miinukset: At check we weren't really informed of breakfast time, check out time, pool opening hours etc. Couldn't find the information in the room either.

Plussat: Terrible. Never again.

Miinukset: Everything.

Plussat: The hotel was super nice. I was in one room, someone else was in another, and a friend was next to that one. Unfortunately the person between us had no sense of the sound of the TV. Once he finally shut it off, it was all good. I will say the hotel is new and nice and I defiantly rely recommended it.

Plussat: Nice and clean. Very new. Great breakfast. Indoor pool. Close to stores and food places. Easy access from Hwy 101. Next to large Ford Dealer. Very well lit parking area. Very secure after hours. Nice new workout facility.

Miinukset: None.

Miinukset: About 2 in the am I called front desk to complain about a violent altercation next room from me. Police had to be called and all this was approximately 3 hrs before the situation settled down. My wife and I did not get a wink of sleep that night. I asked

Plussat: All was very gpod. Everyone was pleasant..

Miinukset: I did not like that I was charged for 2 water when I checked in as a Diamond member.

Miinukset: Bathtub should be a shower, could have had a phone.

Plussat: Each stay at this location has been very comfortable. Good nights rest . Wide variety of breakfast items . Great helpful staff . Rooms are comfortably kept .

Plussat: Great breakfast

Plussat: Great staff; great breakfast!

Plussat: Close to downtown and lots of wineries! Rooms were clean and modern, the bed and pillows were comfy and it was nice that breakfast went until 10 instead of the usual 9

Miinukset: Insulation between rooms and hall could be better, I could hear some snoring from the room next door. It wasn’t crazy loud, but noticible.

Plussat: Hotel very clean. Staff very professional and friendly

Miinukset: None that I can think of.

Plussat: Near target location

Miinukset: You could hear the neighbors talking all night. Room was way over priced at $--/night. There are cheaper hotels at 4-stars if you drive a little further north.

Plussat: Everything was great.

Miinukset: No

Plussat: Enjoyed the service of the staff ,convenience to the freeway . Cleanliness of the entire facility. Breakfast offers a good variety .

Plussat: Clean nice room poor check in hateful!!!!

Miinukset: Check in very rude

Plussat: Everything

Miinukset: No

Plussat: I loved the bed very comfy

Miinukset: I ordered a king and got two queens so that was kind of a inconvenience and the breakfast was only from six in the morning to nine in the morning I also think that was an inconvenience some people come in really late and don’t expect to have to get up super early for breakfast but other than that it was very clean and very comfortable .

Plussat: The breakfast was hot and ready tight at 6am. Tons of options for a family! The staff are incredibly nice and helpful.

Miinukset: Biggest complaint about this hotel is the water temperature! We had a spa tub in our room but the water was only luke warm which made the tub unusable. The hot tub in the pool area was also luke warm, very disappointing! My two year old enjoyed it but I was pretty bummed that I couldn’t take a hot soak in either option after a long day of activities.

Plussat: Breakfast was good. Its a bit of a drive to San Jose, but the price is good when compared to staying in the San Jose area. Hotel is clean, rooms are great. Wish they had a better work out area.

Plussat: I loved the bed it was very comfortable didn’t want to leave!! My kids also love the pool. We’ll definitely be back.

Plussat: We liked the breakfast

Miinukset: Pillows were uncomfortable

Miinukset: I arrived and there was nobody at the desk for like 15 mins.

Plussat: Did not have breakfast. Good location for our visit. Very nice and clean. Very nice bathroom.

Miinukset: Did not ask, but being disabled could have used bellhop service.

Plussat: Location/breakfast

Plussat: I like there breakfast

Miinukset: Everything is good

Plussat: Very roomy, and was super clean, and they had a nice bed.

Miinukset: No elevator to outside building

Plussat: Nice breakfast. Can get busy towards end of breakfast period so breakfast items run out fast.

Plussat: The presentation

Miinukset: No

Plussat: Staff was friendly and helpful

Miinukset: Hard the hardest bed I had ever slept on it was horrible

Plussat: Location to freeway.

Miinukset: Nothing really.

Plussat: the breakfast was okay, there were a lot of things that were low when we went

Miinukset: More breakfast items and filled more often

Miinukset: Could haer too much from room next to you.

Miinukset: The only thing I didn't like were the pillows. They were too squishy... I prefer a harder pillow and am considering bringing my own pillow next time.

Plussat: Location is good.

Miinukset: Gym is really small and breakfast is same everyday. I always have my don't disturb sign hanging during my stay. First day, the housekeeper still came in and clean up the room. Second time, they took the sign away from my door handle directly, so they can come into the room. Don't respect guest's privacy at all. Pillows are awful, not comfortable at all. Room is dated, won't stay again.

Miinukset: Did not sleep well due to malfunctioning sensor light in the sink area. It kept coming on all night, not allowing us to sleep!

Plussat: Good service not so good location

Miinukset: Location

Plussat: Location was perfect clean room traffic was great.

Miinukset: Nothing was wrong

Plussat: Size cleanliness and comfort of room. Good nights rest . Value priced . Staff friendly and professional

Plussat: For the price, this hotel met all of our needs. This was a quick stopover on our trip north. The staff was welcoming and helpful. The hotel was clean and comfortable. I have definitely put this one on my list if we return to the area again.

Miinukset: Nope.... enjoyed our stay

Plussat: This place dosent look like much but its a very nice place relaxing and clean.

Miinukset: That I had to leave.

Plussat: The property pretty much had everything you need for a comfortable stay. The room was clean, the staff was very friendly, the checking in and out process was a breeze, plenty of parking available on the property, the kitchen had all the basic utensils and silverware, and there are plenty restaurants nearby if you decide to take a break from cooking. They also served complimentary breakfast. Nothing short of what you would expect from Marriott.

Miinukset: Nothing much really... I liked staying here, and my family was very comfortable.

Plussat: Very clean

Miinukset: nothing was wrong.

Plussat: See above

Miinukset: Great remodel. They are still getting the kinks out. But the place is fabulous for a small town like Morgan hill. Will be back in February 2020. Hope the pool is ready! - oops this comment belongs below.

Plussat: We had a great time here, the staff was amazing and very accommodating! We actually rented 4 suites for my brothers wedding and we had and issue with the venue and being able to have everyone get ready for the big day here, so I called down to the front desk and on an extremely short notice they were able to get us an amazing suite that comfortable fit the whole bridal party and some extra people!! :-) Again I can't say enough how helpful and friendly the front desk staff were to us, especially Shannon, she went above and beyond and we greatly appreciated her!

Miinukset: The only reason I didn't give this hotel the highest rating available is because the pool was closed "indefinitely" for repair :-( and one of the bathtubs in our room was leaky, but that was easily fixed by simply closing the bathroom door

Plussat: Comfortable and cleanliness

Miinukset: Not applicable

Plussat: Immediate service when the t.v. would not work. There was a lovely variety of breakfast items, all regularly updated. The bed was very comfortable.

Miinukset: On three different occasions the room key wouldn't open the door. It was necessary to return to the desk to have the key reprogrammed. The third time I suggested using a different card which worked the balance of our stay.

Plussat: Nice room, pretty good (great in the price range) breakfast

Plussat: It was beautifully designed. Big enough for my whole family loved the area close to food, stores and gas Every room had a television. Very clean Got a welcome gift. Love loved loved this place and definitely would tell others and stay again

Plussat: Continental breakfast was very convenient

Miinukset: The swimming pool was way too hot. We went on a hot day and expected to cool off in a cool pool not a hot pool.

Miinukset: The pool was out of commission for repairs.

Plussat: The staff were fabulous. My room was fine. I was worried with all the bad reviews but my room was in good shape.

Plussat: Size was good and staff very friendly.

Plussat: Nice lobby and bar. Nice room.

Miinukset: Construction near elevator. No microwave in room and the desk chair was very uncomfortable.

Plussat: Excellent service and clean property as always from Marriott.

Plussat: Proximity to destinations.

Miinukset: Received flea bites.

Plussat: Staff was helpful and courteous. Room was spacious and comfortable

Miinukset: Air conditioning appears to be controlled by management. I wanted cooler air at a higher fan setting no temperature or adjustment on fan was allowed. My charge card was charged 3 times for room

Miinukset: Way to pricey for the quality off the room. Really small

Plussat: The room size was amazing. Also I asked for a late check out about 20 minutes before we had to be out and the hotel staff was so helpful and gave me an extra hour! It was great!

Miinukset: need newspapers, beer very expensive.

Plussat: Outstanding room and location

Miinukset: Nothing

Plussat: moved us to another room to avoid noisy neighbor.

Plussat: The lady at the front office was friendly.

Miinukset: I didn’t like that there is no pool, even though the website says so. It’s very misleading. No refunds even though the information they provide you on the website is inaccurate. There is no microwave in the room, if you want to heat anything up you need to use the microwave in the lobby. Who wants that? I didn’t pay $223 for me to leave the room because my room has nothing. The quick print did not work, so the lady was nice enough to print out something for me. With all this remodeling, they could at least have provided a muffin for breakfast. You have to pay an additional fee. What did I pay so much for? Don’t get me started on the sheets very thin and flimsy. I was expecting a comforter a little fuller and instead I was greeted by 3 thin sheets. We were four and yet there are only 3 towels to bathe with, I guess I was expected to bathe with a used towel. Why wouldn’t you be sure to have one towel per person. Is that too much to ask? I was just very disappointed in the whole experience and don’t plan to stay at this courtyard Marriott again. At least other hotels had the courtesy of informing the guests before they reserved a room that a pool was not in operation.

Plussat: Great location and amazing staff!

Miinukset: Not one thing

Plussat: A nice freeway friendly hotel. Adequate parking.

Miinukset: Foul smell in bathroom entry room (sink and closet location)......sewage?, mold? Very unpleasant. Otherwise a nice hotel. No breakfast included.

Plussat: Great location, right of the freeway.

Miinukset: Barely a breakfast. We ended up going to McDonald's right down the street.

Plussat: Location and easy in and out access.

Miinukset: Breakfast options were not that great. And vending machine were never filled.

Plussat: The room was clean, staff was nice.

Miinukset: The breakfast foods were more to be desired. Other than fruit the granola bars were really old and smashed. The room ac didn’t work well and the room was very small.

Plussat: Clean room. Small but nice. We really didn’t stay long but the bed was comfortable and the bathroom clean and nice.

Plussat: Reasonable price. Clean, comfortable and quiet.

Miinukset: Would have liked a mini frig.

Miinukset: Dirty carpet, air conditioner hardly worked, no seat in shower like it said, no refrigerator like it said. Breakfast was 6:30 to 9:00 by 7:30 nothing much left. Alot of construction workers as guests.

Plussat: Only the brefas is very bad is old bananas and no too much to take

Miinukset: Service is. Good

Plussat: The hotel employees Are Phenomenal thank you all

Miinukset: No Fridge In rooms

Plussat: Location. Ample parking. Free breakfast. Free wifi. Cleaning lady nice and thorough.

Miinukset: Rooms are very small. TV is small and up above the closet. Bed was lumpy and old. Front desk staff are not friendly and rude specially the 2 big guys in the mornings. Water pressure weak. The TV and internet stopped working twice during my stay.

Plussat: Staff was helpful when i didnt have a remote control.

Miinukset: Small tv

Plussat: Simple hotel, ideal for spending the night while on the road. The complimentary breakfast was a nice add-on.

Plussat: This place is ok not the best but it wouldnt hurt to up grade some things it has and old feel to it.

Miinukset: The breakfast realy needs some help!

Plussat: room was dirty. The carpets looked awful and even the lounge chair had multiple stains on it. We had to get a few extra flat sheets from management to cover the furniture and carpet. There was even a tissue wedged in under the fire extinguisher on the ceiling. So strange. Also, the shower had absolutely no pressure. I never, ever right reviews and feel I had to let people know about this one, especially if they have kids.

Plussat: nice quiet location. staff very friendly

Miinukset: room had a little smell to it. not quite as clean as i would like, but not horrible

Plussat: There is a nice size refrigerator and freezer in the room and they were turned on and ready to go!! The fan was on in the room already!! It was a very warm day!! It was next to small shopping center with a Wal Mart and several restaurants and fast food

Miinukset: They have a grab and go breakfast and if you are not a early riser then you are on your own! I left at 0745 and the shelves were empty!! The food was just basic package small muffins and fruit and nut bars you could purchase anywhere!

Plussat: The staff will bend over backwards to help and get your through your stay. I really enjoyed the stay and all I interacted with.

Plussat: It had a full fridge and kitchen and the chair in the room was a comfortable recliner.

Miinukset: The phone in the room didn’t work, the bed was not very comfortable, and the box of tissues in the bathroom was not new (it had tissue stuffed inside). The room key did not work upon arrival and continued to deactivate through the night, the carpet was partially ripped, and the shower curtain was stained yellow at the bottom. Also, ride sharing apps in this area take a while so it is best to plan ahead.

Plussat: The general manager and staff were so kind and welcoming to us about the fact that he was a 29year old autistic man. They made us feel very welcomed and even made little posters wishing him a happy birthday and wonderful stay. So kind!

Plussat: I am a disabled person and I was treated exceptional nice wAs helped in what ever I needed and would not go to another hotel if I have a choice

Plussat: NOTHING!!!!

Miinukset: When I checked in the girl at the front desk calls my room to see of everything was ok with the room. I told her that it smelled like cigarette smoke and she said she would make a note of it so i didnt think much of it then come 2pm I get an alert from my bank saying I was charged $250.00 from Extended Stay America. When I call back to see why I was charged the new lady that took over for the overnite lady tells me the charge was for smoking in the room. I tell her the situation and she takes my number down abd says she will have the manager on duty call me the next day at 9am its now been 2 weeks and everytime I call them they come at me with the same thing.......

Plussat: Front desk staff was so friendly and pleasant:)

Miinukset: Just wish they had a better breakfast and put kitchen supplies in the room.

Plussat: Staff at check-n

Miinukset: tv channels. no stoppers in bath or kitchen sinks. a few "grab n go" items in the lobby does not constitute breakfast.

Miinukset: The beds were worn out

Plussat: Nothing I show up to the front desk and I had to wait for like 15 mins there was a note on the desk saying that who ever was in charge was out helping someone

Miinukset: Service was very bad, breakfast was poor just coffee and cookies

Plussat: Everythin

Miinukset: Nothing. It was taking k

Plussat: Cleaner and newer than one would expect. It should have 2 stars not 1.

Miinukset: No paper cups for microwave.

Plussat: Pricing!

Plussat: Sub standard comfort:

Miinukset: Nothing

Miinukset: They didn't communicate with me

Plussat: The inside was a nicely done tile bathroom and hardwoord floor, it felt cozy like staying at someone's house

Miinukset: It was chilly and the room was cold upon arrival. The heater was blustering loud and couldn't even hear the tv over it, so I chose not to use it so I could sleep even though it was nearly 65 in the room. Pillow was very flat, barely 3" thick.

Plussat: cleanliness

Miinukset: no continental breakfast. I had an issue with the clerk as he double charged me for the room.

Plussat: There was no breakfast. Not enough towels. And the room was too small.

Miinukset: The size of room. No towels . And no breakfast

Plussat: Staff was very friendly and inviting. Lady had a pleasant smile for every question I had

Miinukset: Nothing that will change for a comment... just wish there was a coffee maker in the room

Plussat: There was no breakfast. They had a washer and dryer. They had the Vellux blanket, a microwave, and a refrigerator.

Miinukset: The shower curtain had mildew and the shower drain plugged up a little.

Plussat: Very clean, up to date room. Good A/C . Nice walk to town ,if you can take the heat. Anything that you need at south end of town, about a two mile walk.

Miinukset: Could have a better vending, laundry area.

Plussat: Nothing

Miinukset: Very rude staff. Rooms dirty , bed bugs of some sort ,bad location Would not recommend to anyone !

Plussat: Nice enough for 1 star.

Miinukset: There is a microwave but no paper cups to heat up the coffee or water for tea. Only plastic cups. Also windows are not sound proof enough to prevent commuting traffic noise that start at 4 AM.

Plussat: nothing

Miinukset: Not clean, very run down, overpriced Room wasn't ready 6:30pm Staff were unprofessional and unhelpful. Broken glass on floor in bathroom. Hole in the wall in the shower. Drug deals happening. people smoking in rooms. Worst hotel experience ever.

Plussat: Rooms were filfty

Plussat: It had good cable and in room fridge, microwave, hairdryer & coffee.

Miinukset: Rundown, pool was dirty, spiderwebs in the corners, sink was old and damaged, curtains were broken and hanging askew, not enough towels, sheets were scratchy, towels were rough, stained carpets, and no clock. :/

Plussat: Location

Miinukset: Rude staff awful food dirty room drug use going on outside

Plussat: Outside was nice.

Miinukset: Our room had no functioning heat unit is old, stains on the sofa, curtain are torn and room is outdated. Breakfast was supposed to be served until nine and with ten minutes left it was all cleaned up when we got there. Would not recommend for the price unless you have no option.

Plussat: The breakfast was not available after we called at 10:00 am, that was not acceptable for the price. Other places we stayed at had breakfast until 11:00 am very dissatisfied

Miinukset: See above

Plussat: Lication

Miinukset: Facilities

Miinukset: That I got double charge and still not able to figure out why I pay cash the day of check in because system was down and they told me not to worry about my credit card that they will be taking care of it. Next day $375 charge I call them they do not know

Plussat: Location

Miinukset: Staff was rude. Overcharged by $30 until disputed. Then said you cant use the couch bed unless you pay $$20. Dirty bathroom. Will not return.

Miinukset: The person working the front desk was very unprofessional and i was turned away even though i had reservations for my stay.

Plussat: Close to the job site and freeway

Miinukset: The room was not ready and we arrived at 7pm! No towels until the next day!!!

Plussat: Location was good

Miinukset: A little outdated, but sufficient