My room was comfortable and clean, and the complimentary breakfast was well-supplied. Location is desirable.
Great location for our needs
Everything was close by, and the staff was very accommodating. Beds were comfortable, all over a great place to stay.
Coffee wasn’t strong enough
The water pressure in the shower was great
We were woken up several times by extremely loud guests on a different floor. They were yelling and running down the halls at 3:30am. We called the front desk with no answer several times. Then at 6am the alarm went off without being set by one of us.
This was close to most features.
Quite a distance from downtown. average breakfast.
The staff was wonderful. Rooms big and comfortable. I would stay there again.
Best Western Opryland
Generally, it was comfortable, convenient and moderately priced. Breakfast was OK.
The staff that was supposed to clean the room etc, did not do so 3X and once they started knocking on the door at 8:30 am to clean the room. They apparently don't understand that the hanging card on the door has 2 sides which tell them whether to clean the room or if the guest wants privacy. Desk staff said they did not clean rooms July 4 because staff "worked 1/2 day on the 4th."I tried calling the front desk on 3 different days. They never answered the phone.
Nice hotel or the price
Hotel was clean, fresh, with good space in the suites. Breakfast was okay, not excellent. Wi-fi was a little slower than I expected. But overall we were pleased with the stay
Close to Opry mill mall, grand ole Opry and all Nashville attractions
The room was great and beautiful. Old location to the Nashville night life
The two staff members who "greeted" me were ridiculous. It was a man and woman at the front who were eye rolling at guests, being short and sighing at requests. Coming from a hospitality background it blew my mind. However I believe I saw the manager the next morning in the breakfast area and he was very nice and attentive to his guests.
Very convenient, nice breakfast, room in good condition.
Why offer clothes cleaning
When requested to have two pair of slacks cleaned, the staff mentioned they were forced to offer cleaning by the Best Western hotel chain, but they had to add $50.00 to each item, due to incoinvienece. Why offer it in the first place.
The room was nice, it had plenty of power outlets, a nice TV, a safe for your valuables, good water pressure, and the room was very clean.
From day 1 I had to deal with noises from renovations going on right outside my door. This was slightly annoying but I could have looked past it were it not for the other issues that occurred the same weekend of my trip. The second day the water heaters all broke and I couldn't get hot water in my room until past noon. The third day the power went out for half of the morning. Overall a very frustrating stay.
Cooter's Place (museo) sijaitsee 2 minuutin ajomatkan päässä ja Opry Mills (ostoskeskus) 6 minuutin ajomatkan päässä. Käytössäsi on business center, express-uloskirjautuminen ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 1 090 arvosteluun
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