Element New York Times Square West

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Näytä arvostelut, jotka mainitsevat

+

OK

lokakuuta 2018

5,4

Good size room with great view

Not far from subway 5 min walk to Times Sq

The lifts are a disgrace . We were on the 39 th floor the lift would come to 38 and go back down , when they did come they would stop on every floor on the way down when no one there. One lift had a fire and we were stuck on 39 for 45 mins ... NOT GOOD ENOUGH ..
Huono

syyskuuta 2018

2,0

Do not choose this hotel

Nothing, they lost our reservation

Hotel confirmed our reservation with Kayak but did reserve us a room. We spent all day on hold with Kayak who was on hold with the hotel to fix the situation. We were told that a good second option was to sleep in the train station. In general, staff was unsympathetic and unhelpful and we were not offered anything to make up for the mix up.
Erinomainen

kesäkuuta 2018

8,2

Our only problem was that the air conditioner was very loud and had several clicking noises and booms throughout the night that we were constantly woken up. But other than that the hotel was great!
Keskinkertainen

lokakuuta 2017

4,0

overall hotel condition, cleanliness and how aged is
Hyvä

maaliskuuta 2017

8,0

NYC 2017

Liked the view from room could see the Empire State Building ,elevated wait wasn't too bad for the 39th floor, staff very helpful for first timers

Didn't like that tv wasn't mounted on wall sat on a stand between bed and kitchen area hard to watch with other person laying beside you, parking was pricey and couldn't access vehicle unless u paid another fee, did not have good snow removal in street in front of hotel,
Erinomainen

helmikuuta 2017

10,0

Dependable, Clean & Roomy

My husband and I always enjoy the Element, it's got everything we need. We stay there 2 times a year while we work trade shows at the Javits.
OK

marraskuuta 2016

4,5

A total zoo

The location is convenient to many points of interest

3 elevators for a 40 story building equals 5 to 10 minute waits for the elevator. The included breakfast is worthless as the space is so crowded and trashed by 8:30 that it is unusable. The kitchenette in the room has no value for a weekend stay and the space it takes up means there's no room for your suitcase.
Hyvä

huhtikuuta 2016

8,0

Comfortable and clean, good location, but staff no

Clean and comfortable bedroom, nice bathroom, location is very good, near Port Authority, Subway, Times Square.

The elevators are just 3 for more than 30 floors, what makes it difficult to get in in the morning, when everybody is trying to leave. I took more than 10 minutes to get one since it always skipped our floor. The reception desk staff was fine, but just that, they were not friendly enough to make you feel they really cared for your stay. I asked about the value for a late checkout since there was a transaction in my credit card, and they just said that they did not know about any transaction according to the value I showed to them. After the checkout, that was the value of my late checkout.
Hyvä

heinäkuuta 2015

7,4

Elevator Issues

Breakfast, laundry facilities, nice rooms and bathrooms, kitchenettes, view, location

Too few elevators for the number of guests. Spent 20+ minutes waiting for the elevator.
Erinomainen

kesäkuuta 2015

10,0

Modern, no nonsense hospitality in great location.

This is a great little find from my perspective. The staff were all smiley and helpful, the bedroom was modern and clean; everything was thought of, from tea to ironing boards to self catering facilities. The bed was extremely comfortable and the condiments refreshing. Breakfast/coffee was free and delicious - so it was a great place for me on business, but would be ideal for tourists as it's just down the road from Times Sq. Feels boutique because it's small, but extends upwards to around 40 floors! Easy, no nonsense, practical hospitality.
Hyvä

tammikuuta 2015

8,0

Great Stay- Luxury at a Great Price

It feels as if you have your own apartment. Element has thought of everything. The full sized fridge,nth silverware and the dishwasher. The most notable feature at Element is the staff. They are truly focused on getting everything that you desire to you and somehow seem to always go above and beyond. Great for locals and for tourists.

Room service was missed.
Erinomainen

tammikuuta 2015

10,0

Free continental breakfast in NYC !!!! nuff said

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