Good size room with great view
Not far from subway 5 min walk to Times Sq
The lifts are a disgrace . We were on the 39 th floor the lift would come to 38 and go back down , when they did come they would stop on every floor on the way down when no one there. One lift had a fire and we were stuck on 39 for 45 mins ... NOT GOOD ENOUGH ..
Do not choose this hotel
Nothing, they lost our reservation
Hotel confirmed our reservation with Kayak but did reserve us a room. We spent all day on hold with Kayak who was on hold with the hotel to fix the situation. We were told that a good second option was to sleep in the train station. In general, staff was unsympathetic and unhelpful and we were not offered anything to make up for the mix up.
Our only problem was that the air conditioner was very loud and had several clicking noises and booms throughout the night that we were constantly woken up. But other than that the hotel was great!
overall hotel condition, cleanliness and how aged is
Liked the view from room could see the Empire State Building ,elevated wait wasn't too bad for the 39th floor, staff very helpful for first timers
Didn't like that tv wasn't mounted on wall sat on a stand between bed and kitchen area hard to watch with other person laying beside you, parking was pricey and couldn't access vehicle unless u paid another fee, did not have good snow removal in street in front of hotel,
Dependable, Clean & Roomy
My husband and I always enjoy the Element, it's got everything we need. We stay there 2 times a year while we work trade shows at the Javits.
A total zoo
The location is convenient to many points of interest
3 elevators for a 40 story building equals 5 to 10 minute waits for the elevator. The included breakfast is worthless as the space is so crowded and trashed by 8:30 that it is unusable. The kitchenette in the room has no value for a weekend stay and the space it takes up means there's no room for your suitcase.
Comfortable and clean, good location, but staff no
Clean and comfortable bedroom, nice bathroom, location is very good, near Port Authority, Subway, Times Square.
The elevators are just 3 for more than 30 floors, what makes it difficult to get in in the morning, when everybody is trying to leave. I took more than 10 minutes to get one since it always skipped our floor. The reception desk staff was fine, but just that, they were not friendly enough to make you feel they really cared for your stay. I asked about the value for a late checkout since there was a transaction in my credit card, and they just said that they did not know about any transaction according to the value I showed to them. After the checkout, that was the value of my late checkout.
Breakfast, laundry facilities, nice rooms and bathrooms, kitchenettes, view, location
Too few elevators for the number of guests. Spent 20+ minutes waiting for the elevator.
Modern, no nonsense hospitality in great location.
This is a great little find from my perspective. The staff were all smiley and helpful, the bedroom was modern and clean; everything was thought of, from tea to ironing boards to self catering facilities. The bed was extremely comfortable and the condiments refreshing. Breakfast/coffee was free and delicious - so it was a great place for me on business, but would be ideal for tourists as it's just down the road from Times Sq. Feels boutique because it's small, but extends upwards to around 40 floors! Easy, no nonsense, practical hospitality.
Great Stay- Luxury at a Great Price
It feels as if you have your own apartment. Element has thought of everything. The full sized fridge,nth silverware and the dishwasher. The most notable feature at Element is the staff. They are truly focused on getting everything that you desire to you and somehow seem to always go above and beyond. Great for locals and for tourists.
Room service was missed.
Free continental breakfast in NYC !!!! nuff said
Element New York Times Square West sijaitsee keskustassa, ja Times Square ja Macy's 15 minuutin kävelymatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, business center ja kuivapesulapalvelu. Palveluihin kuuluu maksullinen itsepalvelupysäköinti.
Perustuu 10 611 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Hell's Kitchen tunnetaan: gritty & diverse, young professionals, brunch spotsLisää