Holiday Inn Express New York City Times Square

The breakfast is excellent, tons of options, food was fresh and warm. Nice way to save on the budget by not having to eat out for breakfast and coffee daily. Would come back here for the breakfast alone, great way to start day before venturing out in NYC. The gentleman (staff) running the breakfast was extremely friendly and went out of his way to welcome everyone at breakfast. Location is good, between busy 7th and 8th Ave, short walk up to all the action. Shower head pressure was fantastic, nice warm water supply.

I like how coffee is offered throughout the day until the evening hours. Would be great to have cold water option as well 24-7. There was a fresh water jug near front of lobby, but not consistently there or refilled. Would have been great to fill a water bottle prior to heading out for the day. Bed mattress was not the most comfortable and actually the springs inside were snapped/broken in one area. Would make a loud popping noise when getting in and out of the bed. Would have been nice to be able to crack a small window in the rooms. The air movement wasn't great and was quite stuffy and stale at times. Elevators can be painfully slow on the way down in the am around breakfast time. Only two in the building.

The location and price makes this a good choice. While getting breakfast can be an adventure, it is included in your hotel fare and that'll save you money for one meal in your day. We are out all day type of tourists, but if you like to stay in and enjoy a hotel and its services, you'll want to look elsewhere.

Free breakfast gets VERY crowded. Though the kitchen staff is really friendly and helpful as they refill food and clear tables, it's chaotic. Get your food and bring it back to your room instead. The property is not in good shape cosmetically and rooms are small.

Location. Friendly staff.Nice view from 34th floor room. Good free breakfast.

Small room. Sink drained slowly.