Shelburne Hotel & Suites by Affinia

Friendly staff

Could have been cleaner/more updated.

Large rooms for New York. Mini kitchen.

Property feels tired and in need of renovation. Elevators were slow and troublesome. No silverware or plates in mini kitchen. You will get dinged with a daily facilities fee.

Mediocre

Location was great and staff were courteous. Decor is modern.

Shower was dirty on arrival with hair from prior guest. When arriving we turned on the lights and a cockroach scurried across the floor. The room was hot and The air conditioner didn't work.

Missing Fine Touches

The complimentary happy hour in the lobby was a nice treat for hotel guests. Although, there seemed to be many attendees who were not hotel guests.

I didn't like the smell in the hotel or my room. It smelled like pets and found out later the hotel was pet friendly - not a fan. I also didn't care for the decor in the hallways or room I stayed in. It seemed very dated and in desperate need of some modern updating. I also felt the complimentary toiletries were very disappointing and so was the $5.99 charge for printing tickets from a desk computer (labeled business center - very weak). The housekeeping service was very, very noisy each morning and the rooms weren't cleaned up to normal hotel standards.