The Gallivant Times Square

The bed and pillows where very comfortable

My shower would not drain. They did not have glass wine glasses for me at the front desk. The door man did not bring my luggage to my room. I asked for a room with a view and did not receive that. The costumer service was poor.

Location was fantastic, very very central to everything Customer service was very good all staff where friendly and helpful. Bar next door

Rooms very very warm and stuffy, couldn't open window, even a small bit would have made huge difference. Air con extremely noisy so so very very drying my throat was killing me by the end off the week. Coffee machine didn't work

Great location near Times Square, very central to seeing the whole of NYC

The room was really small, but this is expected given its location. Be mindful it’s rather old so things like the air conditioning unit aren’t really efficient and are really loud so hard to sleep with.