The Standard High Line

No shower door, sink didn’t drain, carpet in hall way need a face lift.However, your gym is great.

The public facilities like Bar and Restaurants downstairs.

THE STAFF. For such an iconic hotel to be so cold and unfriendly when you are arriving at the reception, makes the whole experience start with the wrong foot. It feels like the hotel is relying on it’s iconic fame so the staff is not properly trained to give the customer a personal / friendly experience. THE ROOM. If you are looking forward to getting up in the morning and discover NYC, forget about sleeping in the top floors - the music is so loud that it’s impossible to get some sleep (even though the room is equipped with earplugs). I was looking forward to seeing the room interior design and you can clearly notice that it has not been refurbished in a while or kept on a high level quality.

The property was fine. Definitely a four star and not a five star hotel. There were not enough amenities to justify the price. In the evening, guests aren’t able to easily walk in to the roof top bar. There should be a partnership.

Lack of access to the rooftop bar and restaurant. We were told that the restaurant only allows members after 9pm on a Saturday.

The design, location and atmosphere of the hotel where perfect

Some (not all) of the staff are arrogant and rude