Waterside Hotel

Location is great for nightlife. Receptionists friendly.

Bathroom smelt of damp. Staff refused to serve breakfast at 10.25 despite breakfast being advertised until 10.30. Overpriced.

The peresonnel were really courteous, and helpful and the room was comfortable. Great breakfast... thank yuo againa to wonderful staff

Nothing that springs to mind - it was a good experience all round

Excellent location in the Quayside area of Newcastle. Staff were very friendly and helpful.

Room wasn't prepared and shower head was missing when we checked in. We had to be moved to a another room. A brighter decor would improve the atmosphere.

Reception staff were very friendly.

The rooms and corridors were dark and the carpets dingy. The bathroom was clean and nicely tiled but my bed had a dip in the middle.and was uncomfortable. The windows were grimy. The cooked breakfast was ok but the coffee was like dish water. There was a strong smell of disinfectant in some areas. Two of our bedroom lights did not work and we had to ask for a heater because the central heating had been switched off (mid April in Newcastle was still quite cold), the heater did not work so we went to sleep without.