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Hilton Niagara Falls/Fallsview Hotel & Suites
Hotellitietoja
Kiinteistön sijainti
Hilton Niagara Falls/Fallsview Hotel & Suites sijaitsee aivan kaupungin sydämessä ja sen läheltä löytyy muun muassa Fallsview Casino ja IMAX Theatre Niagara Falls. Tämän 4 tähden hotellin lähellä sijaitsee Horseshoe Falls ja Bridal Veil Falls.
Huoneet
Kaikissa 965 huoneessa on ilmastointi ja niiden varusteluun kuuluu MP3-telakointiasema sekä LCD-televisio. Mukavuuksiin kuuluu monipuoliset TV-kanavat. Maksullinen internetyhteys (langaton ja kiinteä) pitää sinut yhteydessä verkkoon. Huoneissa on yksityinen kylpyhuone, ja niiden varusteluun kuuluu kylpyamme tai suihku, designer-hygieniatuotteet ja hiustenkuivaaja. Varusteluun kuuluu puhelin, tallelokero ja työpöytä.
Palvelut
Voit kokeilla pelionneasi kasinolla. Hotellin tarjoamiin harrastuksiin/mukavuuksiin kuuluu myös sisäuima-allas ja vesiliukumäki. Tämän hotellin palveluihin kuuluu maksullinen langaton internetyhteys, concierge-palvelut ja lahjaliikkeitä/lehtimyymälöitä. Palveluihin kuuluu maksullinen kuljetus, jolla pääset helposti lähellä sijaitseviin nähtävyyksiin.
Ruokailuvaihtoehdot
Tämä hotelli tarjoaa asiakkailleen 4 ravintolaa sekä kahvilan. Palveluihin kuuluu myös huonepalvelu (rajoitettuina aikoina). Hotellista löytyy 2 baaria, joissa voit rentoutua päivän päätteeksi.
Bisnespalvelut, muut palvelut
Käytössäsi on maksullinen kiinteä internetyhteys, ympäri vuorokauden auki oleva business center ja express-sisäänkirjautuminen. Palveluihin kuuluu maksullinen itsepalvelupysäköinti.
Palvelut
- Kuntoilukeskus
- Esteettömyys
- Pankkiautomaatti
- Lapsenvahti tai -hoito
- Liikekeskus
- Langaton internet
- Concierge-palvelu
- Lahjatavaramyymälä
- Pyykki-/kuivapesupalvelu
- Kokous-/Bankettitilat
- Huonepalvelu
- Poreallas
- Sisäuima-allas
- Ravintola
- Nopea uloskirjautuminen
- Ilmastointi
- 24h vastaanotto
- Kassakaappi
- Sauna
- Erillinen tupakointialue
- Säilytystila saatavilla
- Savuttomia huoneita saatavilla
- Kasino
- Lastenallas
- Kahvila
- Internet (lisämaksu)
- Ei lemmikkejä
- Pysäköinti (lisämaksu)
- Hääpalvelut
Arvostelut
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Bisnes
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Yksin matkustavat
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Yleinen arvosteluluokitus
8.0 Hyvä
Perustuu 12 881 arvosteluun
-
8.2 "Sijainti on erinomainen."9.3 "93%
piti siitä, että nähtävyydet olivat lähellä ." 9.9 "99%piti lähellä olevista ravintoloista & baareista ." 8.6 "86%piti siitä, että mahdollisuudet ostoksiin olivat lähellä ." 8.3 "Helppo saavutettavuus autolla , 83% sanoi." 10.0 "100% mukaanjoukkoliikenne oli lähellä ." 9.0 "90% sanoi, ettäkeskustaan oli helppo päästä ." -
7.3 "Palvelu on hyvää."7.9 "79% mukaan
henkilökunta oli erittäin ystävällistä ." 7.6 "76% mukaanpalvelu oli erittäin ammattitaitoista ." 8.0 "80% sanoi, ettäconcierge-palvelu oli erinomainen ." 7.3 "73% mukaanravintolapalvelut olivat huippuluokkaa ." 8.1 "81% sanoi, ettävapaa-ajanohjaajat olivat erinomaisia ." -
6.6 "Huoneet ovat OK."
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6.5 "Ruoka on keskinkertaista."6.7 "Ainoastaan 67% oli
tyytyväinen ruokalistaan ." 5.2 "52% mukaanillalliskokemus oli kohtuullinen ." 5.7 "Lisukkeet olivat mieleisiä , ainoastaan 57% mukaan." 5.7 "57% mukaanpizzat olivat kohtuullisia ." -
5.9 "Keskinkertaiset palvelut."5.8 "58% ajatteli, että
rakennus oli kohtuullinene ." 6.6 "66% sanoi, ettäarkkitehtuuri ei ollut vaikuttava ." 5.3 "Ainoastaan 53% mukaantupakointitila oli riittävä ." 6.3 "63% mukaanlasten leikkipaikat olivat kohtuullisia ." 5.0 "50% mukaanterassi oli riittävän hyvä ." -
5.2 "Aamiainen on keskinkertainen."
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4.7 "Ei niin siisti."4.5 "55% sanoi, että
huoneet olivat likaisia ." 1.3 "87% sanoi, ettäkylpyhuone oli likainen ." 3.3 "67% sanoi, ettäuima-allas oli likainen ." 1.3 "87% sanoi,ettähyvinvointi & urheilutilat olivat likaiset ." -
4.6 "Hyvinvointi- ja urheilutilat eivät ole kovin mukavia."1.9 "81%
ei pitänyt fitness-tila ." 1.3 "87% sanoi,ettähyvinvointi & urheilutilat olivat likaiset ." -
3.6 "Hinta-laatusuhde on normaalia huonompi."4.0 "60% sanoi, että
aamiainen oli liian kallis ." 1.9 "81% mukaanhinta oli liian korkea ." -
3.3 "Internet on huono."2.2 "78% sanoi että
Wi-Fin laatu oli huono ."
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Yleinen arvosteluluokitus
8.2 Erinomainen
Perustuu 6 311 arvosteluun
-
8.0 "Sijainti on erinomainen."9.4 "94%
piti siitä, että nähtävyydet olivat lähellä ." 9.9 "99%piti lähellä olevista ravintoloista & baareista ." 8.4 "84%piti siitä, että mahdollisuudet ostoksiin olivat lähellä ." -
7.5 "Palvelu on hyvää."7.9 "79% mukaan
henkilökunta oli erittäin ystävällistä ." 7.8 "78% mukaanpalvelu oli erittäin ammattitaitoista ." 7.9 "79% sanoi, ettäconcierge-palvelu oli erinomainen ." 8.2 "82% sanoi, ettävapaa-ajanohjaajat olivat erinomaisia ." -
6.9 "Huoneet ovat OK."5.1 "Ainoastaan 51% sanoi, että
huoneet olivat riittävän puhtaita ." 6.7 "Ainoastaan 67% sanoi, ettähuoneet olivat riittävän suuria ." -
5.9 "Aamiainen on keskinkertainen."
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5.8 "Keskinkertaiset palvelut."5.7 "57% ajatteli, että
rakennus oli kohtuullinene ." 6.5 "65% sanoi, ettäarkkitehtuuri ei ollut vaikuttava ." 5.2 "Ainoastaan 52% mukaantupakointitila oli riittävä ." -
5.3 "Keskinkertaisen siisti."5.1 "Ainoastaan 51% sanoi, että
huoneet olivat riittävän puhtaita ." 5.5 "55% ajatteli, ettähotellin puhtaus oli keskitasoa ." -
5.2 "Tunnelma oli kohtalainen."
-
4.6 "Hyvinvointi- ja urheilutilat eivät ole kovin mukavia."1.6 "84%
ei pitänyt fitness-tila ." 1.4 "86% sanoi,ettähyvinvointi & urheilutilat olivat likaiset ." -
3.9 "Internet on huono."2.6 "74% sanoi että
Wi-Fin laatu oli huono ." -
3.3 "Hinta-laatusuhde on normaalia huonompi."4.5 "55% sanoi, että
aamiainen oli liian kallis ." 1.9 "81% mukaanhinta oli liian korkea ."
Näytä kaikki arvostelukategoriat
Yleinen arvosteluluokitus
8.0 Hyvä
Perustuu 6 182 arvosteluun
-
8.2 "Sijainti on erinomainen."8.7 "87%
piti siitä, että mahdollisuudet ostoksiin olivat lähellä ." 9.9 "99%piti lähellä olevista ravintoloista & baareista ." -
6.8 "Palvelu on OK."7.0 "70% mukaan
palvelu oli erittäin ammattitaitoista ." 5.6 "56% mukaansiivous oli OK ." 6.2 "Hotelliturvallisuus oli keskinkertaisella tasolla , 62% mukaan." -
6.6 "Huoneet ovat OK."6.7 "67% mukaan
kylpyhuone oli riittävän suuri ." -
6.2 "Ruoka on keskinkertaista."6.5 "Ainoastaan 65% oli
tyytyväinen ruokalistaan ." -
5.3 "Keskinkertaiset palvelut."5.0 "50% ajatteli, että
rakennus oli kohtuullinene ." 6.6 "66% sanoi, ettäarkkitehtuuri ei ollut vaikuttava ." -
4.6 "Hyvinvointi- ja urheilutilat eivät ole kovin mukavia."2.0 "80%
ei pitänyt fitness-tila ." -
4.5 "Aamiainen on keskivertoa huonompi."3.3 "67% sanoi, että
aamiainen oli liian kallis ." -
4.4 "Ei niin siisti."4.1 "59% sanoi, että
huoneet olivat likaisia ." 1.4 "86% sanoi, ettäkylpyhuone oli likainen ." 3.6 "64% sanoi, ettäuima-allas oli likainen ." -
4.4 "Tunnelma ei ollut mukava."2.3 "77%
kritisoi tyylitöntä hotellia ." 4.7 "53% mukaanaula oli keskitasoa huonompi ." -
3.5 "Hinta-laatusuhde on normaalia huonompi."4.8 "52% mukaan se oli
ylihinnoiteltu ." 3.3 "67% sanoi, ettäaamiainen oli liian kallis ." 2.0 "80% mukaanhinta oli liian korkea ."
Näytä kaikki arvostelukategoriat
Yleinen arvosteluluokitus
8.0 Hyvä
Perustuu 128 arvosteluun
-
8.3 "Sijainti on erinomainen."
-
7.4 "Palvelu on hyvää."8.0 "80% mukaan
henkilökunta oli erittäin ystävällistä ." -
6.8 "Huoneet ovat OK."
-
5.6 "Keskinkertaiset palvelut."5.5 "55% ajatteli, että
rakennus oli kohtuullinene ." -
4.7 "Ei niin siisti."
Yleinen arvosteluluokitus
8.1 Erinomainen
Perustuu 257 arvosteluun
-
8.0 "Sijainti on erinomainen."
-
7.4 "Palvelu on hyvää."7.9 "79% mukaan
henkilökunta oli erittäin ystävällistä ." -
6.6 "Huoneet ovat OK."
-
6.6 "Ruoka on keskinkertaista."
-
5.7 "Keskinkertaiset palvelut."5.6 "56% ajatteli, että
rakennus oli kohtuullinene ." -
5.1 "Tunnelma oli kohtalainen."
-
4.8 "Hyvinvointi- ja urheilutilat eivät ole kovin mukavia."
-
4.5 "Ei niin siisti."4.3 "57% sanoi, että
huoneet olivat likaisia ." -
3.5 "Hinta-laatusuhde on normaalia huonompi."
-
3.3 "Internet on huono."2.3 "77% sanoi että
Wi-Fin laatu oli huono ."
Näytä kaikki arvostelukategoriat
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Asiakkaiden mukaan tämä on mahtava perhehotelli .
Uusimmat arvostelut
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7.1
Room was clean, quiet all night, view for city view was lovely. For having so many floors the elevators were always quite quick. Front desk service was great: we had a misunderstanding upon check in that was a little frustrating but once the staff realized their small error they were extremely apologetic and always polite. Location was great. Room was dark only one bedside lamp. No overhead lights and no light in shower, and shower head leaked leaving it with bad water pressure. We tried to relax after a busy day and watch tv for an hour, our tv had 2 channels. The rest said no information on the menu and we were not interested in the two channels we could use. The parking situation was horrible. We used self park outside and the attendant was not there when we reached the rooftop parking. We struggled with a suitcase to find how to check in and enter the hotel. The pool looked lovely but we tried to swim at 8:30 on Friday night and a male employee was rather rude telling us the pool was closed. The sign posted for hours said pool open until 11pm.
arvostelun kirjoitti KAYAK -
7.4
Bathroom was not very clean.
arvostelun kirjoitti KAYAK -
5.4
Location and that it was attached to galleria and casino We called prior to make sure we booked a whirlpool room. Lady who answered said it would not be a problem as most rooms are whirlpool rooms. When we arrived to check in, the man started "Oh no, you paid close to half off so you don't get a whirlpool room. Only guests paying full price has this option." We decided not to fuss and just to use the hot tub in the spa for relaxation but it looked as though someone had really bad diarrhea in the hot tub. So needless to say, we had no hot tub relaxation. If you want good service and to feel like you matter, be sure to pay the outrageous full price or stay elsewhere!
arvostelun kirjoitti KAYAK -
7.4
Perfect location and very comfortable room. Great breakfast buffet. The yawn in the middle of the Managers welcome voice mail and the pair of someone else's socks found in the bathroom under the vanity.
arvostelun kirjoitti KAYAK -
9.4
always take great pride in staying there. overall, the experience never disappoints. front desk staff is always incredibly helpful. I was discouraged by valet. when we were leaving I must have had 6 or 7 bags in my hand and as the valet driver got out of my car, I even made a point of telling him to give me a second for me a give him a tip. he just walked off to some other conversation he was having previously with someone else and didn't help me with my bags at all. I tipped him anyway, even though I shouldn't have.
arvostelun kirjoitti KAYAK -
10.0
Very nice hotel. Great location. Staff was very friendly and even upgraded our room for free.
arvostelun kirjoitti KAYAK -
7.1
The Italian Restaurant was not good
arvostelun kirjoitti KAYAK -
9.4
Even we stayed only two nights it was worthed every penny. View at waterfall was amazing. Room was big, clean and very comfortable Elevators where only thing that was annoying..... Either was to long line or you have to miss out rides because it was full. (Maybe because it was Labor Day weekend and hotel was packed) Parking wasn't free and it was little bit pricey ($30 + ~20% taxes).
arvostelun kirjoitti KAYAK -
4.2
The location was excellent giving easy access to the Casino and the Falls. Plenty of good restaurants near by, easy access to our wine tour that we scheduled. Our first room was extremely small, had stains on the towels, one stain on the bed, fruit flies, and gum on the recycle bin. I went down to speak to one of the front desk agents to complain with pictures of the evidence. The agent gave me another room key to an " upgraded room". When my finance and I arrived at the next room on the 7th floor, I quickly realised that it was a handicap room. My fiance was not impressed, nor was I. We both took a quick look around and found the floors in the bathroom very greasy and found a few hairs in the bathtub. Also, I noticed the duvet cover was two sheets rather than a sealed duvet cover; I am not sure if this is customary at the Hilton.. I would not stay at this location again due to the reasons mentioned above, not to mention it was approaching $600 for 2 nights..
arvostelun kirjoitti KAYAK -
6.0
advertised a whirlpool tub and a view of the casino got a back room butted up against the elevator pick another hotel
arvostelun kirjoitti KAYAK -
9.7
Overall very nice would come back again The lines at the check in and check out service
arvostelun kirjoitti KAYAK -
7.1
The room was extremely clean and comfortable. I was literally in awe from the sparkling bathroom floors! ( not one mark, hair, or streak) bedding and pillows were calling for us! My girls even commented and trust me they are Teens and super hard to impress let alone give a compliment. The maintenance call was handled quickly and effectively. The gentleman apologized for the interruption and easily fixed the shower drain backup. Most unprofessional staff We have encountered at a Hilton. We stay at them often and love the superior rooms and service. But after a long evening with our girls walking and enjoying the falls attractions Amd sites. Dropping almost $ 700 ln the room to start off to have to be charged for WIFI for the one person extra and to be told that we cannot enjoy the complimentary breakfast or attraction packages (even though we are paying the exact same price as the ones who qualify) and then to be insulted by offering us $3.00 off an iMax show (wow no thanks) super disappointed in the lack of effort and quite frankly rude and curt tone. Calling me dear while my title is Dr. That is petty and really didn't bother me too much just mentioned as a sidebar. Also I am a HIlton Honors member but I husband booked online and forgot to include the member #. Which they told us we cannot earn the points for this stay.... Why???? Idk
arvostelun kirjoitti KAYAK -
5.1
The pillows and bed Poor connection on tv No radio No aux cable No clock Pay for 25 or 30 for parking -.- Not included breakfest Room wasn't what I expected king bed room I thought was somthing romantic side was 3 year anniversary
arvostelun kirjoitti KAYAK -
8.2
It was in a central location near restaurants and right up the hill from Niagara Falls. Beds were comfortable and rooms were very clean. Parking is $30 a day! Also was given a room without a bed in it when I first arrived. They were able to switch rooms for me though. I think there were cheaper hotels around that would've sufficed
arvostelun kirjoitti KAYAK -
9.4
Hotel itself was huge. Very nicely done. Clean. Pool area looked different than in photos, still a good pool for kids. View was slightly obstructed by a giant casino with a huge digital monitor display on the side of it. Could still see both falls ok.
arvostelun kirjoitti KAYAK -
6.2
Great location Didn't have my correct reserved room type and keys didn't work!
arvostelun kirjoitti KAYAK -
6.8
The view room smelled like smoke and the carpet was stained and soiled
arvostelun kirjoitti KAYAK -
6.5
The staff was great and the hotel was close to most things The rooms were and the restaurants were not worth the prices that were charged. It also is not as close to the falls as u think it would be. The pictures are misleading
arvostelun kirjoitti KAYAK -
4.8
The wire tastings tour was great Room small, pools and hot tub closed. Did not feel I was getting the value for my dollar. Valet parking was at lest 45 min to get car with no call down.
arvostelun kirjoitti KAYAK -
10.0
Excellent service. The housekeeping person was really friendly and helpful. Clean and lovely room, everything worked as it should. This was my second visit and I will always stay at the Hilton Fallsview.+
arvostelun kirjoitti KAYAK -
10.0
We found a good deal through one of the discount websites and for the price we got, we were extremely impressed with the room starting from the view to the jacuzzi bath tub and overall ambience of the room. When we tried to extend our stay, the receptionist said that the price would jump to triple the price. So we did not stay another night but were happy with what we had. The selection of restaurants in the lobby and as part of the hotel were okay but decent considering the touristy location. To really enjoy the view and our room, we ordered room service breakfast which was fine but nothing to write home about. "Grapefruit" juice came in a bottle in which the first two ingredients was water and sugar (was expecting fresh). Croissants had a bad fake butter taste. Sausage was really salty. Eggs and french toast were average. I never really expect much from room service anyway. They were fairly quick about delivery- about 30 minutes from order call. The waiter made some rude comments about how hot my room was as I was reviewing the bill and filling out the tip. Lucky for him, I was feeling generous and gave him a decent tip but clearly he wasn't very aware that I was wearing shorts and a tank top and that just perhaps I preferred a warm room. As if I should have kept the AC blasting just for him.
arvostelun kirjoitti KAYAK -
9.4
Great location and view No free wifi
arvostelun kirjoitti KAYAK -
9.4
The room was beautiful, overlooking the American falls. Great location to activities and restaurants. We ate at the top level restaurant overlooking the falls - great service & good food. They upgraded our room to jacuzzi over the falls, which was great. Self-Parking was up a flight of stairs, but was close by. Overall a great stay!
arvostelun kirjoitti KAYAK -
7.1
The hotel was clean and close to what we wanted to do Friday night. Would have stayed another night but simply to pricey. The price and the all the added taxes. Although I had valet parking, the parking was not covered. This was and is very disappointing.
arvostelun kirjoitti KAYAK
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9.4
always take great pride in staying there. overall, the experience never disappoints. front desk staff is always incredibly helpful. I was discouraged by valet. when we were leaving I must have had 6 or 7 bags in my hand and as the valet driver got out of my car, I even made a point of telling him to give me a second for me a give him a tip. he just walked off to some other conversation he was having previously with someone else and didn't help me with my bags at all. I tipped him anyway, even though I shouldn't have.
arvostelun kirjoitti KAYAK -
10.0
Very nice hotel. Great location. Staff was very friendly and even upgraded our room for free.
arvostelun kirjoitti KAYAK -
9.4
Even we stayed only two nights it was worthed every penny. View at waterfall was amazing. Room was big, clean and very comfortable Elevators where only thing that was annoying..... Either was to long line or you have to miss out rides because it was full. (Maybe because it was Labor Day weekend and hotel was packed) Parking wasn't free and it was little bit pricey ($30 + ~20% taxes).
arvostelun kirjoitti KAYAK -
9.7
Overall very nice would come back again The lines at the check in and check out service
arvostelun kirjoitti KAYAK -
8.2
It was in a central location near restaurants and right up the hill from Niagara Falls. Beds were comfortable and rooms were very clean. Parking is $30 a day! Also was given a room without a bed in it when I first arrived. They were able to switch rooms for me though. I think there were cheaper hotels around that would've sufficed
arvostelun kirjoitti KAYAK -
9.4
Hotel itself was huge. Very nicely done. Clean. Pool area looked different than in photos, still a good pool for kids. View was slightly obstructed by a giant casino with a huge digital monitor display on the side of it. Could still see both falls ok.
arvostelun kirjoitti KAYAK -
10.0
Excellent service. The housekeeping person was really friendly and helpful. Clean and lovely room, everything worked as it should. This was my second visit and I will always stay at the Hilton Fallsview.+
arvostelun kirjoitti KAYAK -
10.0
We found a good deal through one of the discount websites and for the price we got, we were extremely impressed with the room starting from the view to the jacuzzi bath tub and overall ambience of the room. When we tried to extend our stay, the receptionist said that the price would jump to triple the price. So we did not stay another night but were happy with what we had. The selection of restaurants in the lobby and as part of the hotel were okay but decent considering the touristy location. To really enjoy the view and our room, we ordered room service breakfast which was fine but nothing to write home about. "Grapefruit" juice came in a bottle in which the first two ingredients was water and sugar (was expecting fresh). Croissants had a bad fake butter taste. Sausage was really salty. Eggs and french toast were average. I never really expect much from room service anyway. They were fairly quick about delivery- about 30 minutes from order call. The waiter made some rude comments about how hot my room was as I was reviewing the bill and filling out the tip. Lucky for him, I was feeling generous and gave him a decent tip but clearly he wasn't very aware that I was wearing shorts and a tank top and that just perhaps I preferred a warm room. As if I should have kept the AC blasting just for him.
arvostelun kirjoitti KAYAK -
9.4
Great location and view No free wifi
arvostelun kirjoitti KAYAK -
9.4
The room was beautiful, overlooking the American falls. Great location to activities and restaurants. We ate at the top level restaurant overlooking the falls - great service & good food. They upgraded our room to jacuzzi over the falls, which was great. Self-Parking was up a flight of stairs, but was close by. Overall a great stay!
arvostelun kirjoitti KAYAK
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7.1
Room was clean, quiet all night, view for city view was lovely. For having so many floors the elevators were always quite quick. Front desk service was great: we had a misunderstanding upon check in that was a little frustrating but once the staff realized their small error they were extremely apologetic and always polite. Location was great. Room was dark only one bedside lamp. No overhead lights and no light in shower, and shower head leaked leaving it with bad water pressure. We tried to relax after a busy day and watch tv for an hour, our tv had 2 channels. The rest said no information on the menu and we were not interested in the two channels we could use. The parking situation was horrible. We used self park outside and the attendant was not there when we reached the rooftop parking. We struggled with a suitcase to find how to check in and enter the hotel. The pool looked lovely but we tried to swim at 8:30 on Friday night and a male employee was rather rude telling us the pool was closed. The sign posted for hours said pool open until 11pm.
arvostelun kirjoitti KAYAK -
7.4
Bathroom was not very clean.
arvostelun kirjoitti KAYAK -
7.4
Perfect location and very comfortable room. Great breakfast buffet. The yawn in the middle of the Managers welcome voice mail and the pair of someone else's socks found in the bathroom under the vanity.
arvostelun kirjoitti KAYAK -
7.1
The Italian Restaurant was not good
arvostelun kirjoitti KAYAK -
7.1
The room was extremely clean and comfortable. I was literally in awe from the sparkling bathroom floors! ( not one mark, hair, or streak) bedding and pillows were calling for us! My girls even commented and trust me they are Teens and super hard to impress let alone give a compliment. The maintenance call was handled quickly and effectively. The gentleman apologized for the interruption and easily fixed the shower drain backup. Most unprofessional staff We have encountered at a Hilton. We stay at them often and love the superior rooms and service. But after a long evening with our girls walking and enjoying the falls attractions Amd sites. Dropping almost $ 700 ln the room to start off to have to be charged for WIFI for the one person extra and to be told that we cannot enjoy the complimentary breakfast or attraction packages (even though we are paying the exact same price as the ones who qualify) and then to be insulted by offering us $3.00 off an iMax show (wow no thanks) super disappointed in the lack of effort and quite frankly rude and curt tone. Calling me dear while my title is Dr. That is petty and really didn't bother me too much just mentioned as a sidebar. Also I am a HIlton Honors member but I husband booked online and forgot to include the member #. Which they told us we cannot earn the points for this stay.... Why???? Idk
arvostelun kirjoitti KAYAK -
6.8
The view room smelled like smoke and the carpet was stained and soiled
arvostelun kirjoitti KAYAK -
7.1
The hotel was clean and close to what we wanted to do Friday night. Would have stayed another night but simply to pricey. The price and the all the added taxes. Although I had valet parking, the parking was not covered. This was and is very disappointing.
arvostelun kirjoitti KAYAK
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5.4
Location and that it was attached to galleria and casino We called prior to make sure we booked a whirlpool room. Lady who answered said it would not be a problem as most rooms are whirlpool rooms. When we arrived to check in, the man started "Oh no, you paid close to half off so you don't get a whirlpool room. Only guests paying full price has this option." We decided not to fuss and just to use the hot tub in the spa for relaxation but it looked as though someone had really bad diarrhea in the hot tub. So needless to say, we had no hot tub relaxation. If you want good service and to feel like you matter, be sure to pay the outrageous full price or stay elsewhere!
arvostelun kirjoitti KAYAK -
4.2
The location was excellent giving easy access to the Casino and the Falls. Plenty of good restaurants near by, easy access to our wine tour that we scheduled. Our first room was extremely small, had stains on the towels, one stain on the bed, fruit flies, and gum on the recycle bin. I went down to speak to one of the front desk agents to complain with pictures of the evidence. The agent gave me another room key to an " upgraded room". When my finance and I arrived at the next room on the 7th floor, I quickly realised that it was a handicap room. My fiance was not impressed, nor was I. We both took a quick look around and found the floors in the bathroom very greasy and found a few hairs in the bathtub. Also, I noticed the duvet cover was two sheets rather than a sealed duvet cover; I am not sure if this is customary at the Hilton.. I would not stay at this location again due to the reasons mentioned above, not to mention it was approaching $600 for 2 nights..
arvostelun kirjoitti KAYAK -
6.0
advertised a whirlpool tub and a view of the casino got a back room butted up against the elevator pick another hotel
arvostelun kirjoitti KAYAK -
5.1
The pillows and bed Poor connection on tv No radio No aux cable No clock Pay for 25 or 30 for parking -.- Not included breakfest Room wasn't what I expected king bed room I thought was somthing romantic side was 3 year anniversary
arvostelun kirjoitti KAYAK -
6.2
Great location Didn't have my correct reserved room type and keys didn't work!
arvostelun kirjoitti KAYAK -
6.5
The staff was great and the hotel was close to most things The rooms were and the restaurants were not worth the prices that were charged. It also is not as close to the falls as u think it would be. The pictures are misleading
arvostelun kirjoitti KAYAK -
4.8
The wire tastings tour was great Room small, pools and hot tub closed. Did not feel I was getting the value for my dollar. Valet parking was at lest 45 min to get car with no call down.
arvostelun kirjoitti KAYAK
