Niagara-on-the-Lake hotellit lähellä Butler's Barracks

Plussat: Staff was courteous and friendly

Miinukset: Room was small. No place to sit and watch TV

Plussat: Rooms, Food

Miinukset: For the price of the rooms, there should have been more amenities, such as free coffee and tea and snacks available 24/7. Though not the fault of the servers employed, service was slow. Property appeared to be under-staffed.

Plussat: I loved that the Inn, it was romantic, the bed was so good for sleeping. The staff was friendly, the view and breakfast were even better! I will be making this Inn an anual trip. Awesome experience all around. Oh and the fireplace in the superior rooms were so grand!

Miinukset: Everything was top notch!

Plussat: The rooms and property were beautiful, room was comfortable and nicely appointed.

Miinukset: We arrived between lunch and dinner. As we looked out across the vineyard on a sunny day enjoying the scenery, the restaurant staff informed us that having some cheese and crackers and wine to enjoy the view with was not possible because the cheese board was on the lunch menu and not the dinner menu. After a confused 25 minute wait to see if we wanted to order anything off the menus sitting in front of us. At a so called 4 diamond rated establishment. Not what I would have expected at a full service hotel. We were offered no explanation and no one even offered to help us or ask why when we decided to leave. We must have too high standards for a 4 diamond rating (though I don't think so).

Plussat: price & location. Plus the option to use the amenities at the other Vintage hotels. Incredibly helpful, friendly staff

Miinukset: Dated - small room

Plussat: Location was fantastic

Miinukset: Insanely overpriced - paying $-- for one night I didn't expect a lumpy mattress, dusty furniture, dirty glassware, large ants, and quite a bit of noise from the guests upstairs.

Plussat: This is a charming, historic building. Location is excellent to enjoy downtown Niagara-on-the-Lake. Our room even had a small patio, which would be beautiful to sit and enjoy a warm evening. The staff was extremely friendly and helpful.

Miinukset: The room was a little shabby, but nothing we couldn't live with. The only real problem was the air/heating unit: it was unbelievably noisy but when we tried turning it off the room was too stuffy without it.

Plussat: The hotel was perfectly located and great for me as I didn't want anything too extravagant. Very simple with a nice bed and clean bathroom with air conditioning. Free parking is a huge plus!

Miinukset: The hotel has open doors to the public. I never felt unsafe, but being from the city, it seems odd to have such obvious security issue. They have keurig coffee in the room instead of kettles. It's nice to brew a cup of tea or hot water in general.

Plussat: clean, comfortable and very conveniently located.

Miinukset: no

Plussat: We ended up not staying at the Inn due to a plumbing issue, they moved us to the Prince of Wales for our stay (which we loved)

Miinukset: There was a distinct odor in the hallways that was not very pleasant, it seems that the old town has a town wide plumbing issue.

Plussat: Location,location, location!!

Plussat: Rooms were very clean. Hotel was quiet.

Miinukset: Falsely advertised English style pub on site. It was no longer available. No place to socialize with friends who were with us. Rooms too small. No elevator to second floor rooms. Back stairwell untidy and not clean. Light in stairwell not working.

Plussat: This hotel was clearly dated but this added to its charm. Its affiliation with several more luxurious hotels in the area meant we were able to use their amenities. We took a free shuttle to the pillar and post and enjoyed the hot springs.

Miinukset: Due to the time of year there was no food on site. However we took a short walk and enjoyed a nice Irish pub with livecmusic.

Plussat: Location is great. Price was good. Hotel was quaint and met our expectations for the price asked.

Plussat: Very quaint, quiet and romantic.

Miinukset: The hotel restaurant was closed for the season. This wasn't a major issue but would have been nice to know ahead of time.

Plussat: Location was great, homey feel, staff was friendly

Miinukset: could tell the building was showing it's age. Could use some cosmetic work. Soda machine and ice maker in our hall, were both broken down and not fixed within the time we were there.