Etsi halvat lennot: Niki

Plussat: Flight left with little delay and arrived almost in time

Miinukset: Arrogant and rude flight attendants with no interest to provide service for the first hour after take off. Only two of 4 washrooms functional and accessible, no paper (toilet/towel/tissue) in one of the two until pointed out to the (dismayed) flight attendants) Plane interior poorly maintained and floors dirty/littered from previous flights All food items sold for high prices (2.5 Euro / can of pop) No announcements in Spanish in a flight from Spain (German/English only)

Miinukset: The flight was delayed an hour and a half, and they also redirected the plane to land at Munster which was an hour and a half away from Düsseldorf airport.

Just okay

Plussat: They take care of you on long-haul flights but not the other flights.

Miinukset: Nothing is complimentary on the flight. The flight was over 4 hours long and they didn't even provide water. You had to buy drinks and snacks with cash (euros) only. One of their flight attendants didn't speak English, I had to have a German passenger translate for me.

2 Hours Late With No Explanation

Miinukset: Our flight boarded 2 hours late with no explanation, the crew was completely unapologetic, as was the ground staff. I missed my second flight and they put me on one more than 24 hours later.

Plussat: Exit row seat had lots of leg room. Boarding rules were respected when passengers tried to board the plane before their row was allowed to.

Miinukset: Plane delayed over one hour.

Miinukset: Agn, I was ripped off for € 60, like on the flight to DUS, to check just 1 customary piece of luggage. Who goes to or fm Malaga fm/to other country w/out ? Flight was ofrd on internet same d, at same pri., incldg 1 checked luggage ! i hadn't seen the fine print before. Anyway, sneaky and bad biz practice !