North Charleston hotellia

Plussat: The room was nice and the beds were comfortable. Nice large shower.

Miinukset: The pool water was cold. For an indoor pool it could have been a more comfortable temperature. Sofa bed was only a twin size.

Plussat: Coffee and buffet were a pleasant surprise. The room was very clean, quiet, and had much more space at not much more cost to normal hotel rooms. Staff were great!

Plussat: Front desk staff SUPERB!

Miinukset: Ice machine didn't work in fridge. Called front desk, they will be up the next morning to fix. Nobody ever came, nothing major. Got some ice from drink machine the next morning.

Plussat: Pool, size of room, price, kitchen and free breakfast.

Miinukset: Nothing. Loved it all!

Plussat: This is a beautiful hotel. The rooms were clean and spacious. The breakfast was delicious. When we go back to Charleston in the fall we will stay here.

Plussat: The suite was nice, comes with everything but food, the food (breakfast) was good i saw the pool it was nice and they had complimentary washer and dryers you just need your own detergent i was told, theyre close to everything. Walmart, ihop etc

Miinukset: A separate bathroom in the suites, i had a 1 bedroom suite 2 double beds one pullout sofa but the bathroom was in the bedroom, not good when you have 4 to 5 people

Plussat: The staff was great. Check in was easy. The room was clean and roomy. The price was decent. Everyone was very friendly/ helpful. Great variety in the breakfast and absolutely loved the dinner 3 times a week and free washer & dryers. Best pet-friendly stay

Miinukset: The pool room had a HORRIBLE echo. So bad we couldn't speak to each other above a whisper if we wanted to be able to understand what anyone was saying. When kids are playing and being loud, forget trying to communicate at all. It was literally a headache

Plussat: We loved the Suite. It was what we hoped for in having a living space to rest in. We lingered in the room more than we expected because it was so nice & pleasant. The dining area had a pleasant contemporary feel and the outdoor patio added a touch of being in a resort-like setting.

Miinukset: There was a residual odor in our room, probably related to a previous dog. The staff gave us some deodorizing spray and offered a room change if we wanted it. We chose not to change rooms

Plussat: Loved the complimentary breakfast! Fresh fruit, make your own waffles, a good selection of goodies for the kids. The beds were amazingly comfortable! Staff was pleasant and professional. Everyone is very friendly!

Miinukset: Not enough seating in the pool area, but we dealt with it fine!

Plussat: Exceptional staff. Very good facilities. Good breakfast. Free laundry.

Plussat: I thought the breakfast was very Good! The location was Good! Especially when you know the proper lane to get from the main road.

Miinukset: I would have like additional options for the sides for the breakfast on thesecond day! The lanes coming in was congested and we had to go up the road and turn around to get to the right street, only when we first arrived!

Plussat: The room was amazingly clean!! I looked for a cleaning issue and I couldn't find one. I have a phobia about hotels and the level of cleanliness but I was joyfully satisfied. The room was amazingly clean.

Miinukset: When I drove up there were a few folks outside smoking and laying about on the outside furniture. I immediately wanted to turn around but I was so tired. It made the hotel look more like a flop house than a hotel. Smoking should be designated to the back of the hotel and if so, the staff should enforce it. It was a horrible look and it made me somewhat fearful.

Plussat: Smelled clean, looked clean and was quiet

Plussat: breakfast was very good both mornings we were there. the egg very good...not over cooked. They had a great selection of choices including fruits and pastries not the usual just bacon and eggs. When the power went off the Public areas were on a generator so you had places to go with lights which was very helpful.

Miinukset: Power was off for a day in the kitchen which was not the hotels fault but the evening meal was a bad sandwich that was too expensive for what you got. I wondered why the kitchen wasn't on the generator that kept the power on the public areas.

Plussat: Rooms were fantastic. Facilities were great too.

Miinukset: Only complaint I have is from the rude hostess at breakfast. My husband and I went down to have breakfast and she made us feel like we were interrupting her conversation with a coworker and when we asked if we could sit for some coffee she blew us off.

Plussat: Great location and renovated rooms.

Miinukset: Mold and sewage odors in hallway and room.

Plussat: The breakfast was actually more expensive than I anticipated. I was expecting a complementary breakfast. But it was very tasty for the breakfast that I did participate in

Miinukset: My room had no place to put clothing other than hung clothing. I expected a few drawers at least. Also my room had no bathtub. Usually when I travel I like to work out and then soak in a tub. Outside of that everything was good.

Plussat: The hotel was very nice and the room was very comfortable.

Miinukset: No

Plussat: My second stay here and it was as perfect as my first stay.

Miinukset: That breakfast was not included in the stay, no coffee or snacks on lobby

Plussat: Location and the cleanliness. Staff was great as well.not

Miinukset: Not at this time.

Plussat: The decor was beautiful very sleek and modern.

Miinukset: Not much

Plussat: Great renovated hotel close to highways and shopping outlet.

Miinukset: Running toilet since flapper had an issue therefore calcium buildup was around water level ring inside toilet.

Plussat: Everything was excellent except the pillows were too soft for me, but not a big deal!

Miinukset: N-A

Plussat: Everything else was wonderful!

Miinukset: The location could have been much better!

Plussat: Amazing breakfast!!! Wow!! I’ve stayed at other Hampton’s and this was best one. We started just one night on our way to Hilton head. We had rents car but used uber to go down to The Battery and historic market ghost tour. Uber was $9 and $22 on prime hours (late night).

Miinukset: Nothing

Plussat: The rooms were spacious and clean, the staff was helpful and friendly.

Plussat: Great breakfast, the fruit smoothies were a nice touch. Free shuttle to some local restaurants was great! You are only 8 minutes from the Welcome Center & the Acquarium/parking garage for the Fort Sumter tour boat

Plussat: Clean comfortable room. Staff is very courteous. Best breakfast buffet ever.Great food variety and quality!

Miinukset: Occasionally Airport noise.

Plussat: Close to everything, clean, and great breakfast!!

Miinukset: We like everything about it!!

Plussat: Nice room, very clean and modern. Liked that it had a big walk in shower. The breakfast was good, plenty of variety so something for everyone!

Miinukset: No actual dresser with drawers to unpack, important if you’re staying more than 1 night like us.

Plussat: Very clean and very Comfortable beds. Definitely great for rest and relaxation.

Miinukset: It would have been nice to have a Desk and sofa area needed to do some work on labtop.

Plussat: Young women on duty at desk at 10:30 am 9/7 went out of her way to fetch us some breakfast from the kitchen after breakfast had ended.

Plussat: Woman at desk. Shuttle driver. Room. Food available in lobby

Miinukset: All good

Plussat: Amazing location, close to many places to eat and shopping outlets. Very comfortable and the staff is nice and accommodating.

Plussat: I had an issue with my previous booking and Justin, the assistant general manager went above and beyond to sort it out, even though it had nothing to do with the current booking. This really highlighted my day.

Miinukset: The shower was kinda odd. No doors or curtain so a lot of water got on the floor

Plussat: I did like the location of the hotel. Additionally, the decor was amazing and the breakfast was exceptional. The breakfast did not taste like eggs in a bag. The food station was clean and the atmosphere was pleasant. I did like the room, mainly because the setup was like being at home. I do not typically eat all of my food at a restaurant so having a place to store it, warm it and eat it on regular plates was nice.

Miinukset: I did not like that there was no door to the shower, all the water came out on the floor. I did not like that there was no jacuzzi (not needed, but my preference). I did not like that the television was position on the side of the bed and not on the wall in front of the bed.

Plussat: The staff was beyond wonderful. Friendly, helpful, kind and accommodating.

Miinukset: The hot breakfast sucked. The food was not good. Fortunately there was cereal but a decent hot bar would have been nice. Also, not sure why there isn’t a door on the shower.

Plussat: The rooms were like apartments. They came with a kitchenette, stove and fridge. Plenty of space. Even one King room would be plenty of space for two. The staff was very pleasing and cheerful. They have a lot of shopping all around- including a Walmart, which was handy because I needed some extra underwear and socks.

Miinukset: The hotel can be really tricky to find and not the most convenient location if you're going in and out of the city of Charleston. You can get to downtown in under 15 minutes. But to get to the hotel itself, one must go through a lot of corridors of shopping malls and twists and turns. The hotel sits way in the back of a smaller shopping complex within a larger one in a col de sac. So bring your GPS!

Plussat: Location, large and clean room, family friendly

Plussat: The room was spacious. The breakfast was hot and nurtrious.

Miinukset: Shuttle to the conference stopped before conference was over. I had to walk because when I call it would not be a shuttle until 10pm. I was waiting at 5pm conference ended at 6:30. My cell phone was dead. No other shuttle will assist. But they did call the property and I was informed there would not be another shuttle til 10pm. Same thing happened Moring of departure. However, they did spring for a cab

Plussat: The easy accessibility to restaurants, grocery stores, mall and historic places.

Miinukset: The air condition unit in my room was a bit noisy, making me adjusting the Tv volume on regular basis to deal with the noise or else I will not hear a thing.

Plussat: I like everything about this hotel, felt like home away from home. Staff was wonderful, location is great and the breakfast was excellent (especially the oatmeal) just the way I like it with all the fixings. I will return with family next time.

Miinukset: NA

Plussat: Proximity to airport

Miinukset: This picture on site is not the same look as what you get this isn’t on water.

Plussat: The property was a mansion compared the booking I had just canceled. It was clean and the photos on the booking page looked jut like building. The staff were okay but the facility was what really mattered to me and this was one of the best sleeps I ever had in a hotel.

Miinukset: The staff could have been a bit more friendly it almost felt like if you were not a part of their loyalty program you were not as an important guess.

Plussat: Easy to get to for a one night stay; staff very nice; dog friendly

Miinukset: Gym only ok; had to ask for hair dryer since one wasn’t in room.

Plussat: Great location and big rooms !

Miinukset: The only thing I will say is the pillows !!

Miinukset: the hotel owner was a pervert he put us out the room because we didnt want to exchange sex for a room.

Plussat: The breakfast was ridiculously good and blew my expectations!

Miinukset: Tables were dirty, my daughter and I couldn’t find a clean table at 6:10AM

Plussat: Very clean. Friendly staff.

Miinukset: Breakfast not included but we knew that.

Plussat: Friendly staff clean hotel

Plussat: Clean, modern, comfortable. Excellent hot breakfast which I ate for the five days I was here.

Miinukset: Nothing, but the elevators were too slow.

Plussat: We stayed here during Hurricane Dorian; even though you cannot control the weather, the power, the disposition of other guests, the Hyatt staff did control themselves and their pose. They were so hospitable; friendly, kind, always had a smile on their face and willing to do anything to help anyone during this stressful time. We could not have been more impressed with how they faced the situation of having a hurricane outside the doors and kept business as usual for 36 hours. We were so very impressed and will continue to evacuate inland to this hotel in future storms as long as it is not a direct hit.

Miinukset: Nothing, no complaints.

Plussat: Great location to shopping and airport

Plussat: Within walking distance to the convention center.

Plussat: Breakfast was wonderful, the cinnamon rolls were delicious! There was a good selection of food and everything was hot and fresh. The staff at the front desk were very hospitable and friendly throughout my entire stay.

Miinukset: N/A

Plussat: It was let the best stay but it was decent. We paid a little more and didn’t get what we expected.

Miinukset: It wasn’t updated like some of the other properties and it wasn’t close to any of the attractions we were lead to believe

Plussat: Pool coffee friendly staff great rooms. Very quiet would stay in your hotels in the futures

Miinukset: Nothing

Plussat: Clean and spacious room, good bed with good sheets, modern bathroom, decent breakfast. Staff - business-like and pleasant.

Miinukset: Nothing pops up - maybe a water bottle in the room would be nice, but that's just extra.

Plussat: Location to Trident hospital. I would rate it better than 2 1/2 stars.

Plussat: The breakfast was good, friendly staff, how clean it was and the beds were comfortable

Miinukset: No bad comments

Plussat: The deco of the room was great plenty of luggage space. Big bathroom beds comfy!! Great breakfast

Miinukset: The soap dispensers need more cleaning underneath. But that's all everything else was great!

Plussat: They provided a nice hot shower. Breakfast area was clean and well stocked. Comfortable beds and good lighting.

Miinukset: Noise from neighbors in the halls and through the walls. We could hear parking lot noise as well.

Plussat: It was a great stay

Miinukset: It was far from the attractions that were wanted to go to, so we had to travel further. But, it was good

Miinukset: DO NOT LIKE PREPACKAGE FOOD , THE TASTE IS BLAND.

Plussat: The staff was really friendly

Miinukset: The price difference

Plussat: Great hotel, very clean and staff is very nice, I have stayed there many times and plan to do so again in the future. Very quiet, and close to just about everything you want to do in Charleston!

Miinukset: They need better snacks in the hotel store, although if you are hungry you can just walk outside there are restaurants within walking distance.

Plussat: The complimentary breakfast was awesome. Hot and fresh!!

Plussat: Helpful friendly staff

Miinukset: It met our expectations

Plussat: Cleanliness

Miinukset: Breakfast and coffee lacked attention

Plussat: Close to everything including the park that event was located

Miinukset: Nothing

Plussat: Loved everything about this hotel!! Excellent service thanks!!

Miinukset: There was nothing I didn't like. The staff was extremely courteous and the facility was neat and very clean!! Thanks to the hotel for a great service.

Plussat: Had a problem and was addressed by the front desk.

Miinukset: Nothing

Plussat: The staff was super friendly. I came in early and I was able to check in before 3. Breakfast is great.

Miinukset: The bed was a little soft for my comfort

Plussat: The man at the reception was great. He could manage everything. Thank you.

Miinukset: Nothing was bad!

Plussat: Breakfast is plentiful, plenty of hot options and the lady in charge keeps things immaculate. The waffles are good, also have fresh fruit, yogurts, cereal and pastries.

Miinukset: The hot food is not very high quality. The bacon is rubbery, and omelettes, eggs are pre-made.

Plussat: Yes the bed was the incredibly soft.

Miinukset: I found a live roach in the bathroom.

Plussat: It was excellent service

Miinukset: I was over charged by nearly 300 hundred dollars!!! That is the only complaint I have and I hope they give me my money back.

Plussat: It was good

Miinukset: nothing

Plussat: Clean and nice

Miinukset: Na

Plussat: Parking on site and it was clean

Plussat: Good location we have stayed here before and liked it. Bed was uncomfortable and neither of us slept well. This is a negative for us .

Miinukset: Bed was uncomfortable and sheets were so so. This is a negative for us .

Plussat: Comfortable bed clean rooms friendly people

Miinukset: If breakfast was included in the price

Plussat: Loved everything about my stay! Great location, very clean hotel and rooms! Friendly staff! We were shuttled to the airport at 4:30am and were able to leave our vehicle during our trip! Highly recommend this property!

Miinukset: Had to wait 45 minutes for shuttle to airport.

Plussat: Easy parking, good food, quite pool area, bar and restaurant on premises, front desk very helpful, good coffee in rooms

Plussat: The staff was very friendly and accommodating.

Miinukset: The bed wasn't very comfortable. I didn't know that pets were allowed. I would have booked somewhere else if I had known this.

Plussat: The staff was very helpful and courteous. We received an free upgrade.

Miinukset: No.

Plussat: Everything

Miinukset: I wish there was a bottle of water in the fridge

Plussat: Clean, welcoming staff amazing place

Plussat: The oatmeal at breakfast was very delicious and made better than some oatmeals that I've had in other hotels. I enjoyed breakfast and the cleanliness of hotel. My said bed was exceptionally comfortable that she slept excellent which is rare. I stay at Hampton Inns because 98% of the time they are very clean and in good locations.

Miinukset: Price was a little expensive just for one night.

Plussat: I really loved the bed and the staff. They were very friendly and helpful. I would love to come back.

Plussat: We looked at several Hotels in the area. I am very pleased we chose the Hampton Inn! We always have a great experience at the Hamptons we stay at. This was the best yet! Highly Recommended all around!

Plussat: Everything! The lobby and guest rooms are beautiful, modern and very clean. We will definitely stay again when in the area.

Plussat: The hotel is modern and spotless. The entire staff does everything possible to make our stay enjoyable.

Miinukset: Liked everything.

Plussat: Reputable, great price, excellent breakfast, nice comfy room

Miinukset: Mattress was softer than what we sleep on therefore we both awaken with back pain

Plussat: The proximity to The Citadel and the breakfast.

Miinukset: I didn’t like the children running in the hallway late at night.

Plussat: I liked EVERYTHING!!!!! The friendly staff, spacious clean room and bathroom. Also, I enjoyed the delicious breakfast!!!

Miinukset: There was nothing I didn’t like.

Plussat: The Sunday Breakfast was Amazing!!! Over and Beyond—Breakfast staff....Couldn’t ask for any better!

Miinukset: The sheets were very scratchy-and the bed not so comfortable and the pillows.....should have brought our own.

Plussat: It was a great location for us.

Plussat: Clean, convenient, staff friendly

Miinukset: Room had a commode that malfunctioned and over flowed. Hotel maintenance personnel said they had experienced problems with that unit before. Manager acted surprised when I ask why hotel put us in a room with defective commode. Moved us to comparable roo

Plussat: The breakfast

Plussat: Very clean. Nice breakfast

Miinukset: Street noise was a bit loud but not severe.

Plussat: The shower looked new and it was easy to get. The water just right.

Miinukset: It was a little small. Hard to use the table.

Plussat: All was good

Miinukset: Bathroom hot water needs to be checked out. Takes forever for shower to warm up

Plussat: Very Clean, New Furniture, Great Location.

Miinukset: Breakfast wasn't good. Missing Variety and healthier options.

Plussat: Breakfast in the morning and location to the job.

Miinukset: No hot water in the morning.

Plussat: Did not like the layout, made it difficult and confusing when more people started to arrive. Not many options either but overall the food was good.

Miinukset: The bathroom shower was not as clean as I would like, some small cosmetic things were noticeable along the walls due to the recent renovation.

Plussat: Very friendly staff, nice hot breakfast, every morning, clean rooms, liked that they had a laundry room for the guest to use on the second floor, would stay there again.

Plussat: Comfortable bed. Near airport and free shuttle. Friendly staff.

Miinukset: Aircon fan did not turn off and was loud all night.

Plussat: The hotel is very clean. The staff was friendly and very helpful. And it's located next to some nice choices of restaurants. Enjoyed the indoor pool and hot tub. The breakfast was very nice, even had healthy selections.

Plussat: The hotel was convenient and efficient. The overall time was great.

Miinukset: That the room was night readily available and I had to wait over an hour.

Plussat: The staff , clean room,good Coffee

Miinukset: Everything was good

Plussat: The staff was ok

Miinukset: My daughter gashed her face open after tripping on a chair that they had in the lobby with a sharp edge. She needed 3 stitches.

Plussat: Omg I loved everything about my stay !!!

Plussat: The eggs was nice and done and bacon crispy not burnt excellent.

Miinukset: Breakfast ended to early could have gone to at least 11 AM

Plussat: Breakfast was adequate for our needs. Beds were comfortable Location was perfect for my needs Shower head was awesome

Miinukset: The only thing I didn’t like was that there was no vent fan in the bathroom Such a small detail but one that I would have loved to see. Could be our fan was there but not functioning

Plussat: The bed and pillows

Miinukset: The pool area..needed to updated

Plussat: Good location.

Miinukset: Very upset with billing and check in process. I was charged an addition $209.00 accommodation fee. I had to show them my confirmation on my phone and the fee was removed eventually. Was told that booking screwed up and they sure hoped they didn't do that with all reservations. It was very uncomfortable. I also added an additional day to the stay and was charged an accommodation fee for that day as well. When I asked for a military discount on that day she got upset because she said she would half to re do the entire check in. I had asked for that initially and if I hadn't confirmed the discount would not off been given. We were in a disability room because my husband is a disabled military veteran.

Plussat: The staff were exceptionally nice, definitely went above and beyond to ensure all guests were happy. The breakfast was excellent, I was very impressed with options I didn't expect.

Plussat: Proximity Awesome showers Good bedding

Miinukset: Somewhat dated Poor breakfast- stale items

Plussat: Everything nothing I can think of...

Miinukset: Nothing I can think of....

Plussat: The location was awesome and I felt very.

Plussat: It smelled and looked clean! Thank you for the fresh baked cookies!!!

Plussat: My family and I have visited Holiday Inn before. I never knew this location existed until I booked the reservation. I booked due to the hurricane. The location served breakfast, lunch, and dinner, because the weather was terrible. Delicious food. I was impressed. My room had a great view. I enjoyed my stay. Will definitely be back for future stay. Staff were great. Thanks Brenda !!!!

Miinukset: Snack machine was overpriced. Regular size Snickers $1.50 !!!??? WOW.

Plussat: The staff and the room

Miinukset: The complimentary breakfast could be better . Maybe if you served a better selection of breakfast foods it would be better. Instead of serving pre-cooked processed omelets, it would be better if you had an freshly made omelet station, with grits as one of the options.

Plussat: Clean. Good location.

Plussat: The bed was comfortable

Miinukset: The breakfast wasnt great. The limited variety. And what was there wasnt good.

Plussat: Location

Miinukset: Coffee

Plussat: Clean and area conducive for walking.

Plussat: Bed

Miinukset: No

Plussat: The room was very spacious, and enjoyed being close to the breakfast area

Miinukset: Nothing

Plussat: Convenient location and have stayed there before .

Miinukset: Staff wasn’t friendly . Clerk on evening shift was nonchalant about her job . Didn’t really give any info about breakfast hours , amenities or any local places to eat . Usually I’ve had a friendly clerk .

Plussat: The location, the personnel and breakfast was delicious.

Miinukset: The carpeting appeared old, worn and somewhat smelly in some areas.

Plussat: Great. Hot is always better

Plussat: Everything was nice.. the bed was very comfortable.. the couch was nice... ..

Plussat: How nice house keeping was.

Miinukset: I had to wait until 4pm to check in.

Plussat: The breakfast was good, location to interstate good. Nice area.

Miinukset: Room hadn't been vacuumed very well. Hot tub water had a sulfur like odor to it.

Plussat: The front desk staff was awesome and did everything to make our check in go smoothly after the bank but a fraud hold on our bank account. They were very understanding and put me at ease until we could get the bank to release our funds. The room was fresh and the beds were so comfortable with plenty pillows. Thanks for making our stay pleasant.

Plussat: Close to downtown and close to shopping

Miinukset: Breakfast

Plussat: Very Clean and Close to the Airport

Miinukset: For a Memorial Day Weekend, The Pool did not have clean towels, We weren't able to have the breakfast due to an early flight. Recommend having atleast some basic items for early travelers.

Plussat: The cleanliness, location and good southern hospitality

Miinukset: N/a

Miinukset: The cook for continental breakfast was late. We left & went to McDonalds.

Plussat: Cleanliness and location.

Miinukset: Preferred an actual buffet for breakfast but still was good.

Plussat: It was conveniently located. Friendly staff. Very clean. Beautiful grounds

Plussat: Big screen T.V. rooms are fairly comfortable.

Miinukset: Construction going on at facility, and not being told before booking reservation.

Plussat: the breakfast was good, could have been warmer

Miinukset: The bedding smelled of cigarette smoke which really surprised us. Usually the bedding is very clean and comfortable. The room had many issues and they had to move us to a new room.

Plussat: Breakfast was great!

Miinukset: Mattress on bed sofa not as comfortable as I thought it would be

Plussat: The lady taking care of the breakfast was excellent! Very attentive and kind. Food was great.

Plussat: The room was quiet and comfortable. Room had a big TV. Staff very friendly.

Plussat: Room was awesome- spacious and overall clean. We had a questionable area on the sheets of one of our double beds. Could have just been us ( super picky about cleanliness) but we just slept in the other bed which was fine (thoroughly inspected).

Miinukset: It was great, especially for the price.

Plussat: Very clean

Miinukset: Air handler was extremely load and squeaky. Moved to room below and could still hear it. Slept 2 hours.

Plussat: Value,clean, and location was all great.

Miinukset: Nope

Plussat: Great hotel

Plussat: Decor and comfortable beds

Miinukset: Tub could be slippery for some

Plussat: Close enough to everything but far enough to be priced reasonably!

Miinukset: I had no issues with the property!

Plussat: Stayed in a king suite. Love it! Big room plenty of space and really nice

Miinukset: N/A

Plussat: Everything was great and suitable loved it i would definetly stay here again and recommend

Miinukset: I was book for 2 adults and 2 kids and i had to pay for one of the kids breakfast

Plussat: Checked in late. Had a few drinks at the bar and was entertained by watching a drunk group. Then checked out early. Met my expectations.

Miinukset: My wife snoring all night. Thought about driving off in the middle of the night and leaving her there to Uber her way to Conway.

Plussat: Breakfast was not free so we didn't eat at the hotel for any meals.

Miinukset: Could have had free breakfast.

Plussat: Great location & try Red Crab near the mall

Miinukset: Parking was horrible. Although we had to park near Lowe's. Hotel is great just don't understand why they chose such small parking lot. for such large place.

Plussat: Professional staff and room cleanliness

Miinukset: No

Plussat: I liked the look of the hotel. The lobby is beautiful. Even though I dont eat breakfast the presentation of the buffet was excellent. The room was nice and clean. The bathroom was big enough to dress in.

Miinukset: I didn't like the moisture in the room and they way it seemed to go from super cold to humid.

Miinukset: Nice spacious room, very clean. Personnel were friendly and helpful.

Plussat: Breakfast was good. Would have liked to have had some bacon or sausage. Location was perfect for the two appointments we had.

Miinukset: The room was very spacious but there was not a comfortable chair in the room(1 hardback and one office chair)

Plussat: Nice hotel

Miinukset: Nothing

Plussat: Comfortable pillows and bed. Breakfast was jus enough service was also great

Miinukset: The closing time of the pool. Wish there were biscuits and gravy and Pepsi products

Plussat: Love the place , bed was very comfortable , and bathroom was very clean and organized, will stay here again.

Miinukset: N/a

Plussat: Bed was comfortable. Everything very clean.

Miinukset: Nothing

Plussat: Location was great, great pool and rooms clean and well appointed. Staff greeted guests appropriately and with a smile. Great property. Manager should be commended for running a tight ship.

Miinukset: liked everything

Plussat: Stayed in a studio with 2 queen beds it was spacious and very comfortable. Desk, sofa, coffee table, wet bar, mini fridge. Comfy beds. Breakfast included and it was pretty good as far as hotel free breakfast goes!

Miinukset: Wish it was cheaper, but can’t really complain about much else.

Plussat: I did not have coffee

Plussat: Breakfast was great!! The room was clean and spacious. The bed was very comfortable.

Plussat: Nice size rooms and the location

Miinukset: Got double charged for my room

Plussat: Clean, spacious room. Quiet. In an isolated area (which helped to make it quiet), but close to lots of restaurants and stores. Convenient to the airport. Great shower. Good variety for breakfast. Would stay there again.

Miinukset: It's a little ways from downtown Charleston, but it's really not that far by car (about 15 minutes). Otherwise, nothing to not like.

Plussat: I did not get to stay there because the night before I slept in until 1210and check out was at 12 they called police and they put a no trespassing order on me. I feel that the hotel should have asked me to go instead of this. I was gone by 1220 anyway

Plussat: Super comfy beds. Nice lounge area/common space

Miinukset: Very limited channel selection on TV - also 2 major channels had no sound. Mattress was comfortable but lopsided and sloped to the Left

Plussat: Clean, comfortable, spacious, location, at an unbeatable price!

Miinukset: N/A

Plussat: The staff was very friendly. Hotel was clean and quiet. Breakfast was good

Miinukset: I didnt like the hold they placed on my card for incidentals that has still not been released 5 days after checkout. Not did I like being told the hold was for one amount and then being charged a higher amount.

Plussat: Location was great

Miinukset: Pool wasn’t clean and the elevator was slow..

Plussat: Grits for breakfast

Miinukset: Everything was good

Plussat: Price and location.

Plussat: Staff was amazing and helpful. We stayed during Hurricane Dorian.

Plussat: Absolutely nothing!!!

Miinukset: Awful horrible general manager!!!

Plussat: Our room was large enough for 3 adult to stay comfortably. The fold out sofa was an asset.

Miinukset: My room TV could only access Analog programming. The digital channels did not work. I wished that grits could have been available at the breakfast bar. The only hot cereal was oatmeal.

Plussat: Friendly staff. Big room. Clean and updated. Will definitely stay here again.

Plussat: Nothing

Miinukset: Filthy. Roaches crawling up the walls

Plussat: Very clean and comfortable very professional staff

Plussat: The cleanliness of the hotel

Miinukset: No, everything was great!

Plussat: Layout of the room, the hotel lobby ambience.

Plussat: Front desk person was pleasant

Miinukset: Website said "pet friendly" but when we arrived we were told we couldn't stay with our caged hamster and rabbit. And this was during a hurricane evacuation

Plussat: The staff was great, the facility was nice,and the lava cake was the bomb!

Miinukset: Newer place needed to be a little cleaner. Doors need wiped down parking lot swept.

Plussat: If They had night lights in the rooms it would be very nice

Miinukset: No night lights in the rooms

Plussat: The food was prepared well. The staff was well mannnered and timely on every detail.

Plussat: The bed was very comfortable.

Miinukset: Our room did not have a microwave.

Plussat: Bed was comfy. I only eat egg whites

Miinukset: Dog barking

Plussat: The room was spacious and clean. The beds were comfortable. The breakfast was good with a variety of food. The cost was fair and the staff was friendly. I would definitely stay here again.

Miinukset: Nothing worth mentioning.

Plussat: The property was somewhat clean.

Miinukset: I found pizza in boxes in 2 of the armoire drawers . Yuck!

Plussat: Nice, clean room. Friendly staff. Decent location.

Miinukset: Beds were old and subpar. Definitely need to be replaced.

Miinukset: Room was in horrible condition for a crown plaza. Bathroom door broken. Closet door broken. Tv did not work. Phone in toom diid not work. Bed was old and lumpy

Plussat: Bed was big, room was clean and the location was great!

Miinukset: No complaints

Miinukset: No issues with anything.

Plussat: Yes

Miinukset: More attention was needed in our room. Pieces of food and dust was founded behind our bed. There was a dirty face cloth behind the chest and someone took our Wooden wine holder with wine in it. When I discovered it missing I called the hotel ;to be told it wasn’t there by some one at the front desk. I was told that the manger of housekeeping would call me back and never heard from him at all. I called back spoke with a manager who was over the front desk who said she would have him to call me back and Iam still waiting to hear back. Three days has passed.

Plussat: Very comfortable, clean

Miinukset: No

Plussat: Great food , close to CHS. Comfortable bed Hugh shower with great water pressure

Plussat: Nice lobby, free parking, handy for the airport.

Miinukset: We asked for a non smoking room, but the first room we were allocated smelt strongly of cigarette smoke. They did allocate us another room on request.

Plussat: The room was clean, and the hotel was fairly accessible to the freeway so we could drive into downtown in about 15 minutes.

Miinukset: My fiance and I traveled to the Charleston area for a romantic weekend getaway to celebrate two years together. Upon checking in the front desk rep told us they had us on the first floor and that we should be in a nice quiet location. This was a blatant lie. Our room was located directly across the hall from a hospitality suite (nothing more than a guest room that had been converted to a hospitality room for group events) that was being used for a high school class reunion. Although the class reunion was taking place in a larger conference room in another part of the hotel, we were kept awake until at least 1 am because of incredibly loud, drunk patrons hanging out in the hallway right outside of our room. The hospitality room door was wide open and the noise was deafening. I called the front desk twice to let them know the situation and ask about changing rooms, and they were overall completely unhelpful and dismissive. The front desk rep said that no one should have been in the hallway when they obviously still were and that they were completely booked for the night and had no other rooms available. While it was understandable and out of their control that the place was fully booked, the staff did nothing about the noise problem or the guests loitering outside of our room. The fact that she went out of her way to tell us they had us in a quiet area of the hotel when we checked in was even more aggravating. Overall, to call this property a four star/four diamond hotel is a joke as nothing about it from the pool to the room lived up to that rating, and the staff did nothing to make the situation better.

Plussat: Location

Miinukset: Having to call the front desk 2 times to have my room cleaned! Someone came around 8 that night to bring clean towels!

Plussat: Location and bar.

Miinukset: Nothing.

Plussat: Very clean, very new hotel. The staff was always helpful and friendly. Breakfast buffet was good. The hotel is close to Tanger Outlet and restaurants. We can definitely recommend the hotel and would stay there again.

Plussat: Location perfect for our needs. Breakfast items could be more appealing. Maybe an omelette bar

Miinukset: Breakfast bar.

Plussat: Hotel was very accommodating!

Plussat: Clean and staff very befouled

Plussat: Its close proximity to the coliseum was great. The bed was super comfortable.

Miinukset: I think $3 for a 16 oz. soda is ridiculous.

Plussat: We had a concert to attend Friday night and we were able to walk across the road from the hotel to the concert. Loved the breakfast bar and staff were very helpful and friendly. Room was nice and clean. Will definitely look for a Home suites for our next travels.

Plussat: It was right across the street from North Charleston coliseum. We walked to our concert and saved parking fees. Now that we know this this will be the go to place when going to the coliseum.

Miinukset: Overall very good no complaints.

Plussat: Very clean, inside outside, customer friendly. Breakfast was outstanding. I will be staying here more often during my time in Charleston sc.

Miinukset: The hours for breakfast need to be a little longer. The serving area is kind of small.

Plussat: It was nice, clean, and a great value overall. It’s like affordable luxury.

Miinukset: Some of the houses around the property looked sketchy.

Plussat: We love the area & the rooms the desk clerk was great we been traveling a long time but never had anyone to check on us when we got in the rooms to see was everything ok I thought that was great

Miinukset: The bus wasn't ready that day but we went in our ride so it was still ok

Plussat: Staff friendly. Large suite with lots of amenities and good breakfast.

Plussat: Everything was wonderful!

Plussat: The room size and amenities. Location could not have been better

Plussat: The person at check in did everything possible to assist us. Great attitude and most helpful.

Miinukset: Nothing worth noting

Plussat: Location it was within walking distance of where I needed to be

Miinukset: I didn’t like that I was right next to construction I didn’t like that the pull-up mattress was all springs and look like somebody had the period on it that there was a water stain on the ceiling and that the toilet keeps popping up the dishwasher was as loud as it can be. I feel I got ripped off for the price. the other bed was hard and hard to sleep on for the price that I paid I could’ve stayed at the Ritz I felt like I was staying in the crappy of hotel there was

Plussat: The room was fantastic! Comfy mattress and pillows, nice TVs, and very quiet! We will definitely stay here again in the future.

Plussat: Bed was comfortable and the breakfast was good. The rooms were very nice and clean. Customer service was awesome and close to all attractions. Felt like home enjoyed the two televisions and the separate living room area.

Miinukset: Liked everything

Plussat: My 6 year old really liked the mini-waffles at breakfast!

Plussat: Very good

Plussat: Great room size. Nice bedding. Clean. Nice pool, hot tub, basketball area. Good breakfast.

Plussat: The staff was very friendly and helpful

Miinukset: The room was dated, the breakfast buffet options were disappointing, with no fresh fruit, and the airport shuttle did not run the morning of my departure even though I set up and confirmed the shuttle time and availability the night before.

Plussat: not much of anything

Miinukset: found bugs in room (2nd day) changed rooms. Got to new room only to find toilet broken. (fixed quickly after call made). Top coverlets on bed very dirty, headboards very dusty other furniture dusty floors not swept well, interior of all drawers dirty, found mold in kitchenet coffee mug. Maids walked into new room twice with sign clearly on door for no service today other staff was great. but due to bug issue will never stay again

Miinukset: Jacuzzi wasn't working. The room layout could've been better. It was pricey.

Plussat: Friendliness, helpfulness of staff, cleanliness!

Miinukset: It was all great!