Etsi halvat lennot: Norwegian

Miinukset: Delayed the flight so long and it was a longer process then it said

Miinukset: Paid for priority boarding but was pulled out of line and did not get priority.

Miinukset: Letting Customers know ahead of time that food is not included specially on a 12 hr Flight! They can at least offer a glass of water. We paid 8 Dollars for a Sandwich because we where hungry and he said 5 Minutes and after a while we had to remind him that we had placed an order!

Plussat: Did not like anything about this flight to be fair. I thought the price was great until i realized that i came without a checked bag, a seat selection, a meal or even a polite check in process. FLew on some no name generic airline ont he way over, couldnt get a glass of water! WORST EXPERIENCE!

Miinukset: The JFK Norwegian staff at the check in desk were probably the most rude and unprofessional staff i have ever met. The line was around the corner, it took forever to get service and the check in personnel were rude, arorgant and just miserable.. Worst flying eperience EVER1

Plussat: The staff on the airplane was excellent, very friendly and accommodating.

Miinukset: all the boarding and ticket agents were less then helpful and made me check a bag that has always fit on international flights. $100 later and no explanation as to why I had to check it. Gate agents were rude and couldn't answer basic questions.

Plussat: Absolutely nothing

Miinukset: Fight could leave on time. It was one hour late. Not even water served complimentary. Seat old and cramped. Outdated entertainment with no variety.

Plussat: They were polite

Miinukset: The leg room was terrible and the plane was hot.

Plussat: N/a

Miinukset: The screws are very mean and don ‘t care about customers

Miinukset: Letting me check in after my connecting flight on Iberia. I was there 1 hour before take off and the flight was closed for check ins. You cost me $500 extra dollars. It’s unacceptable and should have never been sold the flight on kiwi if your rules didn’t support me boarding the flight. I feel robed

Plussat: Worst travel experience of my life

Miinukset: Everything

Plussat: Newness of plane

Miinukset: Terrible food choice, ran out of food, no options based on diet restrictions, dirty plane, terrible attitude from flight attendants,

Plussat: Airline was changed to wamos. No drinks provided. Crew did not offer water.

Miinukset: More leg room.

Miinukset: The seats were so close together that it was extremely uncomfortable. I was charged 80 Euros extra for my bag which them claim was overweight, it was the exact same 10 Kilo weight as leaving Chicago. No service for water or food food unless you pay for it.

Plussat: I made the mistake to travel with Norwegian, they charged my compact cabin baggage $80 claiming that it met the size requirements but weight exceeded ( never happened with any airline before, I have the bag for 8 years). On the way in the seats had too small leg room so I paid another $70 for a larg

Miinukset: I made the mistake to travel with Norwegian, they charged my compact cabin baggage $80 claiming that it met the size requirements but weight exceeded ( never happened with any airline before, I have the bag for 8 years). On the way in the seats had too small leg room so I paid another $70 for a larg

Plussat: I made the mistake to travel with Norwegian, they charged my compact cabin baggage $80 claiming that it met the size requirements but weight exceeded ( never happened with any airline before, I have the bag for 8 years). On the way in the seats had too small leg room so I paid another $70 for a larg

Miinukset: Don't fly with Norwegian

Plussat: Plenty of legroom, friendly crew

Miinukset: Delays were not communicated at all. Plane was very old with no seat back entertainment or in flight magazine. A large piece of the plane fell off on takeoff and hit a passenger in the head. The crew tried to jam it back in place but it was obvious it would not stay put. It fell off two more times.

Plussat: Nothing

Miinukset: Never ever fly norwegian. Between long delays, rude and unprofessional crew, poor customer service, long wait times on the phone including being hung up or not answered at all and downgraded from premium to a plane without any space, small seats, rude crew that provide wrong information.

Plussat: crew was polict

Miinukset: 4 hour delay. First class boarded first - good. Then it is a free-for-all for everyone to load all at once. Norwegian needs to implement "Boarding groups" for loading the aircraft to have a smoother process.

Plussat: Attendant's were nice

Plussat: Seat just ok

Miinukset: First we were told that we cannot be checked in for the flight because our luggage was not checked to Oakland. Therefore we cannot fly. This was unacceptable because all three flights were on the same ticket, plus we had 2,5 year old traveling with us

Plussat: Flight crew was friendly and personable. Liked them very much!

Miinukset: Norwegian ground and boarding crews are terrible. No announcements and help queuing up the boarding crowd. It's in need of training and improvement.

Plussat: The crew was polite and attentive. I flew in the premium cabin and found the seat very comfortable.

Miinukset: The check in lines were disorganized and extremely busy. The flight was called to board an hour and a half before departure. However, boarding didn't begin for over an hour. Due to that, I wasn't able to use the lounge, which I had paid to use.

Plussat: There was little to like about the entire travel experience. The check-in line was the longest I have ever seen, almost 90 minutes of waiting. The check-in & gate staff were rude and had no care for our check-in situation or information about the delayed and changed flight! Never Norwegian again!

Miinukset: Everything. The plane crew, which was subcontracted airline, not Norwegian, did the best they could with the upset and tired passengers.

Plussat: Staff friendly at all junctures check in gate and in flite

Miinukset: Bus gate, long wait, small seat for price i paid, food very mediocre,

Miinukset: No food, no drinks, no water, everything is for sale 3 hours delay at departure

Miinukset: Do NOT spend money buying an upgrade for priority boarding. There is no such thing on this flight - the staff actually told us that we board at the end after everyone else... The boarding process was a mess and the flight barely had water

Plussat: I liked nothing.

Miinukset: The flight was cancelled 22 hours before take off. There was an email sent to notify me. No text message or phone call; has I not checked my email I would have shown up at the airport with no flight. I tried to call their customer service and was out in hold for over an hour with no resolution.

Miinukset: Making and being offered a solution that wasn’t two days later. When our plan had to emergency land due to engine surge there was no one working at the Norwegian desk. You had to wait in line for an hour and a half for a person to give you a slip of paper to call. They should have just told everyone

Plussat: crew was nice. large double decker plane so it was nice

Miinukset: flight delayed for 4 hours.

Miinukset: Lost bag

Plussat: Clean plane. Comfortable seat. Attentive crew.

Miinukset: Three customer service issues with Norwegian - double charge, 5 hours late missed connection, and lost bag —- and still waiting for their replies more than two weeks later.

Miinukset: Plane switched at last minute, 6 hour delay

Poor service at high price

Plussat: Waited forty mins at a check in line, and this was for premium. Staff unconcerned, working slowly. Only two checkin agents for premium. No lounge access. another long line to board. Uncomfortable seat that barely reclines. Mediocre food. And all this at a high price for a round trip NYC-MAD-NYC. Avoid this airline.

Miinukset: Pick most anything. The price. The checkin, counter agents, boarding, my seat. Overpriced “budget” airline.

Plussat: WORST STAFF EVER. Incredibly rude and not helpful. DO NOT FLY.

Miinukset: Canceled at one day before flight incurring much cost due to non refundable reservations.

Plussat: The crew was lovely and accommodating

Miinukset: You have to pay for everything. No meals, no water, was included on an almost 9 hour flight. We booked a flight through Norwegian on the way to Athens and did not have to pick a meal in advance however apparently on our return flight we had to? Doesn’t make any sense. Also there is very little room.

Plussat: Ticketing staff very friendly. Smooth check in process.

Miinukset: Disorganized on boarding of passengers. Entertainment system had to be rebooted three times by the captain. Crew not super friendly.

Plussat: Not much.

Miinukset: Everything. Ridiculously low baggage limit, so they can slam you with extra charges. Then they charge you for food and drink, even in premium economy. Most employees we encountered were unhelpful and indifferent if not outright rude.

Plussat: Seats were okay. Nothing else was. This is by far the worst premium economy cabin I've encountered.

Miinukset: Most airlines provide more and better amenities in coach than Norwegian did in premium economy. No pillow. Amenity kit. No food, other than two small boxed lunches with tiny portions. Lousy movie selection. Oh, and customer service sucks.

Plussat: Nothing was good.

Miinukset: Plane was. Hanged. I had booked a business class seat and plane had NO PREMIUM / BUSINESS CABIN. I got an economy seat AT 70-80% if business seat cost and also was forced to pay for my bag to be checked at checkin - even tho the ticket I booked had 2 BAGS INCLUDED IN FARE. VERY UNACCEPTABLE.