Etsi halvat lennot: Norwegian

Plussat: Plane looks so nice.

Miinukset: Fly more than 3 hours without drink or snack.. really ? Horible!!!

Miinukset: All snacks had to be paid for, there was no complimentary food on an 11 hour trans-atlantic flight.

Plussat: Entertainment was good.

Miinukset: Give us some water for free damn it. Some lady passed out and hit her head. The whole reserving food thing is very discriminating.

Miinukset: None of the staff could tell me which gate number it the flight was due to an error in number switching, causing me to go through security check 3 TIMES over 3 HOURS which ruined my experience and put me in an aggravated mood! Crew spoke without empathy & redirected their anger of gate errors at me!

Plussat: One of the crew members offered to help with my bag since he said we had to stow it above us. I was in the seat near the bathrooms so there wasnt a location to store my personal bag under as in other seats (normally I keep my personal bag with me under the seat in front of me.)

Miinukset: Was not offered water, tea, or food while those around me & even next to me in my aisle were being offered them! Was not until the end of the 8.5hr flight as the woman was at my aisle that I mustered up frustration to ask for water! Also got ELBOWED in the back of my HEAD by another passenger!

Plussat: The price

Miinukset: This is miss leading selling economy comfort as business class

Plussat: longest wait time, so many crowds, so much chaos

Miinukset: everything

Plussat: Nothing

Miinukset: I was forced to pay $93 for a carryon that I used with Norwegian 2 weeks before.

Plussat: The price.

Miinukset: Everything. The service overall is terrible. Experience was nothing to write home about. The attitude of the cabin crew / flight attendants have to be one of the worst in the industry. You get what you pay for.

Miinukset: When you pay over 500 per ticket and don’t even get a glass of soda water or a bag of pretzels, I find it disgraceful. I will never fly Norwegian again and I will urge my friends and family notnto.

Plussat: It’s bad — it’s really bad

Miinukset: Crew and stuff are rude and bad, these guys are not ready to operate internationally

Plussat: Nothing

Miinukset: Would never recommend to anyone. They do not even serve orange juice to you without payment. Had to pay for headphones to watch movies. Staff was very unpleasant and unwelcoming. There is no food unless u request. Snacks are all sold out. Horrible airlines Never again will fly with this airlines

Plussat: Cabin crew were competent

Miinukset: Over three hours late in taking off

Miinukset: The boarding staff at Oslo airport should not be the money maker for the company and not choose languages by face .. my one was pulled out because it was 1nch to tall the woman before me sane language nothing they charge me another fee

Miinukset: Overhead bag to go cargo at cost of 100 fee. Bag then missed plane and was without clothes on landing. Norwegian rep at bag claim indicated I would be fully refunded for necessary clothes purchase and baggage fee, as next flight with bag would not arrive for 24 hours. They now refuse to reimburse

Miinukset: Bad! I will defiantly fight for a refund !!!

Miinukset: Horrible check in!!!! Came theee hours before my flight and they were so slow that we had to wait an hour for passengers that still didn’t pass security because they only had two people doing check in,. Also I had to bags to check in and I had to pay 200$ Per bag because I didn’t check in online!

Plussat: Had decent movies and seats were somewhat comfortable.

Miinukset: Could have had better movies, I did not get any food or snacks, there was a big dog under the seat next to me and it took up half of my leg space...didn't know how that was allowed.

Plussat: New airplane, seemed clean and well put together.

Miinukset: I think the tickets should more explicitly advertise which seats include meals or drink service. Was shocked to discover that no water was offered to passengers unless they paid for it separately. Isn't hydration a health concern at high altitudes?

Miinukset: Delay, rude service, ran out of food for vegetarians

Plussat: Absolutely nothing - I will probably never fly them again.

Miinukset: The coldest plane ever! Using my outdoor jacket and still cold! No ac on but very cold! I think is because they are renting blankets at $5 - ridiculous. Food: nothing! If you prepay then you get meals, water and coffee, if not you’re ignored! You can order from the snack bar at $3 a water!

Plussat: boarding was easy as the airplane had three rows of three seats and the attendant showed us were to go.

Miinukset: Entertainment. I was not aware that i would have to purchase headphones to enjoy the in flight entertainment. i ordered a meal months before when i booked my ticket. During the flight, i didnt receive my meal nor was made aware how to receive it once on the plane.

Miinukset: It would have been great if they didn’t wake up up an hour and a half before landing on a red eye, just to try to SELL US COFFEE AND SNACKS. Absurd. I’m unnecessarily tired, and still have 6 hours of travel today.

Plussat: It's nice that Norwegian loads from both ends of the plane...it would be better if people could read or listen to those instructions

Miinukset: I get that it is a budget airline, but water. Come on. It's water. I'm not asking for food or there to be an entertainment system for the 7hour flight, there's not, or USB chargers, there aren't, but the least you could do is offer people some free water when you come up and down the aisle weaving

Plussat: Seats had plenty of room.

Miinukset: It could have been explained that carry on bags would be weighed, also neither food nor snacks were provided on a 6 hour flight. Crew did not even offer water.