Oakville hotellia

Plussat: Location was 1 minute from Hwy 403 and 2 minutes from a mall & restaurants

Miinukset: Sofa bed was not very clean

Plussat: the room was great ,loved the Jacuzzi and the bed ,ice maker in the fridge was great did not have to leave the room .

Miinukset: the front desk guy at check in was not very nice was not happy with his service , the night time guy was very friendly and helpful

Plussat: Comfortable room to work in the evenings. Great sleeping comfort and quiet during nights. Very clean. Thank

Miinukset: I am gluten and dairy free so found there were limited or no options for breakfast. Fruit disappeared quickly and they didn’t replenish so I had to buy breakfast elsewhere.

Plussat: The way the rooms where set up very spacious

Plussat: Couldn’t fault it. Excellent room and breakfast was fab. For a family of 2 adults and 3 kids it had everything.

Miinukset: Location but that was due to not knowing distances etc...in hindsight would have booked nearer to niagra falls but it didn’t take away from hotel.

Plussat: I like everything, from front desk reception( Patrick was amazing)to house keeper.( Elena Vlad ) was very helpful.

Miinukset: Nothing. I can not be more happy.

Plussat: The bed was very comfortable.

Miinukset: The room lighting was awful. We had 1 lamp without a lightbulb and the halogen lights were awful.

Miinukset: Was disappointed that there was no tub in the room.

Plussat: excellent place to stay for holidays and business as well. totally adapted for families (we stayed almost 1 full month/ 2 adults + 2 kids) . excellent facilities, including laundry, kitchen, fitness center and swimming pool. excellent balance quality/cost. Efficient and service oriented staff, kind and careful cleaning employees. the breakfast exceeded our expectations.

Plussat: Location. Overall appearance. The room. All very nice!

Miinukset: Very little.

Plussat: I don't eat breakfast. The location is central to most things I needed to access.

Miinukset: Nothing

Plussat: Breakfast was varied and reasonable quality

Miinukset: Our type of room was not available and we got downgraded A cleaning lady came into the room at 7:30 am while my daughters were sleeping and I was away The breakfast area uses all plastic cutlery plates and glasses which is unacceptable in 2019

Plussat: Lots of restaurants in the area!

Plussat: Very clean and quite property, close to the entertainment centre like Royal accommodation.

Miinukset: Not close public transportation. Restaurant is a bit small.

Plussat: Such a great hotel with an amazing location! Staff is extremely helpful and kind! The rooms are also very clean and the bed was really comfortable! I will definitely stay here again.

Plussat: Love the payout of the rooms and monring breakfast,

Miinukset: all good!

Plussat: Breakfast was good with variety. Jaqueline at the front desk is exceptional! Heba in housekeeping Is truly remarkable and made our stay! She made sure we had everything we needed, checked on us daily for special requests and was warm and cheerful. She is a jewel and the main reason we will return.

Miinukset: Nothing, everything was great.

Plussat: Location and the swimming pool was nice

Miinukset: Faucets in both bathrooms were not working properly. The water was either cold or too hot. The refrigerator in the kitchen was making tremendous noise.

Plussat: good offering of food. Coffee was excellent

Plussat: We had A good stay. Too Is nice and comfortable.

Miinukset: Toilet float in the tank was faulty, had to keep lifting the tank cover to reset and let water fill up the tank for flushing. Fan in the fridge VERY noisy, making it difficult to sleep.

Plussat: Location, good service, good breakfast, just a bit overprice for Oakville.

Miinukset: a bit pricey

Plussat: Excellent in every aspect

Plussat: Was extremely clean, big room!

Miinukset: I paid $278 and the front desk staff informed me I didn’t have a free breakfast, my partner and I travel a lot and stay at Hilton’s very often and have never had this experience. When I brought this up to front desk all they had to say was “it depends on the booking site” When my partner confronted the front desk staff, they went back on their word to me and told him that we do have a free continental breakfast. All and all it was taken care of, I was just disappointed that the staff tried to take advantage.

Plussat: Staff v helpful

Miinukset: Noting

Plussat: Spacious and clean rooms comfy mattress, new hotel it was just awesome

Plussat: It was very clean. Lots of parking

Miinukset: At 6.5 months pregnant, I was put in room 211 right next to the elevators. I did not get a good nights rest before my meetings the next day as the elevators could be heard operating all night.

Plussat: Nice hotel with good not great breakfast

Plussat: Clean, modern, cheery atmosphere.

Miinukset: Air conditioning vents directed right onto sofa area and bed made it hard to control temperature. No door to close off sofa area.

Plussat: The pool was great temperature was awesome. Tons of outside seating which is great to dry off in the sun. Excellent over all.

Miinukset: It was great can’t say I didn’t like something

Plussat: Very clean and modern

Miinukset: Everything was great.

Plussat: Arrived a bit late and someone from the hotel called me to tell me if I dont get there by 5 pm they would cancel my reservations.

Plussat: The rooms. The staff. The service. The food! Did I mention service? 2nd to none!

Miinukset: I would highly recommend! The service is 100%. The rooms are clean and the beds are super comfy! I would stay here again for sure!

Plussat: The breakfast was really good, the price was good, the service was excellent.

Plussat: The bed was comfortable, the room was clean.

Miinukset: I wanted to have In room Hot water service. Add some Vegetables in the breakfast would be better.

Plussat: Liked the location and the bar. The room was nice and clean. The staff was very helpful and friendly. The food was good at the Chop.

Miinukset: I didn't like the noise of the trucks on the highway. The first night I couldn't get much sleep. Then I found my earplugs. I didn't like going to Denny's when most places include a free breakfast.

Plussat: The room was clean and the staff was very welcoming

Plussat: Location and ammenities

Miinukset: Washroom was not adequately cleaned. The toilet had a lingering smell of urine.

Plussat: Clean faciliries

Miinukset: Bathroom minimal. Nowhere to place cosmetics, few towels, shower and sink cheaply made brand

Plussat: Very clean

Miinukset: People running up and down the hallway until after 2 am. Also I could hear the highway.

Plussat: Breakfast location

Miinukset: the lobby in general

Plussat: Great service

Plussat: Conveniently located to QEW highway and the Go Train. Comfortable room and bed. The front desk staff were cheerful and helpful. We ate at Chop restaurant onsite and the food/ steak was amazing!

Miinukset: The pillows were a little high, which for some might not be a problem. My neck wasn't happy.

Plussat: Location, cleanliness and friendly atmosphere

Miinukset: Not applicable

Plussat: I did like the bed. Nice and firm. It was a nice stay.

Miinukset: Better would have been like the other hotels in area that have a breakfast in the morning included with your stay. One bill in the morning, and off you go. I did not check but a quiet time swim for adults would be nice. We wanted a swim after our Tournament, but it was crowded with lots of kids. Dont get me wrong. Have 3 and 3 grandsons too, but at our age it's nice to have a relaxing swim without a lot of screaming and playing kids. Adults need an hour, or 2 to wind down too. Kids wind up, and then snooze lol.

Miinukset: we found out the staff are unable to enjoy the facilities that the hotel offers. We think the hotel should allow the staff to make use of the on site facilities like the pool, exercise room etc, when the staff are off schedule.

Plussat: The hotel is modern and new and near a major highway, but it was not noisy! We enjoyed the pool and hot tub very much. No breakfast included, but a Denny’s is within the complex.

Miinukset: We found the duvets too bulky and hot.

Plussat: Welcoming reception area and staff. Comfortable clean room on the lake side. Good breakfast.

Plussat: Room with a view thanks

Miinukset: Plastic cups instead of China which is a shame the lay out of breakfast was confusing to say the least notice it was not just us but everyone getting those breakfast . Car parking charges five dollars really when we are staying on site!

Plussat: Great location!

Miinukset: Pay for parking, only a small fee $5 but should be included when paying $200 + tax for what is a very standard room in a 3.5 star hotel in a suburban city like Burlington. It is not center of a major city such as Toronto and all comparable hotels in area parking is included.

Plussat: location was perfect....good sized rooms.....

Miinukset: breakfast selection was poor........bar was closed for refurbishment

Plussat: Breakfast was OK... nothing very special

Miinukset: The rooms have no drawers! Nowhere to put folded clothes!

Miinukset: Given wrong time for breakfast from the front desk. Parking and cost.

Plussat: The front desk staff was friendly, the hotel itself is very nice and has a beautiful setting on the lake. The room was very clean and the bed was comfortable. The only issue was with the breakfast.

Miinukset: The breakfast was not great. We went down at 9:20, and 3 out of 4 coffee urns were empty, there was no whole wheat bread and no bacon. I asked for decaf coffee, but it wasn't replaced. The bacon finally appeared 20 minutes later. It wasn't so much the food as the service. I think there were 5 girls working, and they moved extremely slowly and were definitely not on top of the food situation; they seemed totally indifferent. TV picture wasn't very clear. It didn't appear to have HD.

Plussat: Wifi was strong. Bed was great. Front desk Richard was helpful.

Miinukset: The food at the restaurant was mediocre, drinks menu needs more local offerings.

Plussat: Quiet, comfortable rooms. Great location. Can walk to many restaurants and shops as well as the waterfront.

Miinukset: The breakfast display was in a dark restaurant within the hotel . Windows are dirty and the music piped in is loud. Yogurt and hard boiled eggs displayed without ice or refrigeration. Try the cafe across the street.

Plussat: Loved the room. Lots of seating for our group of 6 before heading out. Fridge , keurig, comfy bed, nice bathroom and the window will open a bit for fresh air. Nice hot buffet in restaurant overlooking the water. Loved it!

Miinukset: Public parking but there were plenty of spots when we arrived early.

Plussat: The views of Lake Ontario. This hotel is truly a 'Waterfront Hotel'. The back of the hotel has direct access to Lake Ontario and the pier. A very scenic view of either the Lake or the park.

Miinukset: None

Plussat: Its location at the base of the pier right in downtown.

Miinukset: I noticed a few maintenance issues that need addressed. There were some very loose tiles in the restaurant patio floor where we had our buffet breakfast and elevator door didn't close smoothly (a clunk sound that made me nervous).

Plussat: Pet friendly

Miinukset: 20 $ cleaning fee for pet but there was animal dander in room

Plussat: One of the best stuff front desk absolutely amazing . Very clean rooms one of the best hotels in this area I had a pleasure to stay in

Plussat: Staff arranged cleaning personnel to get us an early check-in.

Miinukset: Nothing comes to mind

Plussat: Everything is very good.

Plussat: Clean and tidy! Looked welcoming!

Miinukset: Nothing

Plussat: Front desk staff where very nice. Also they had great tips on where to go out for food. Anything you need they had it covered

Miinukset: I came back to my room around 11:30pm sunday night to find my door left lodged open by the cleaning staff, and by the way when they make up the rooms you never know what you will end up with or with out or what bed will be made or not made...lol

Plussat: The front desk person was amazing!! Helpful and very personable!!

Plussat: Had everything necessary for comfort and right off the highway on a low trafficked street.

Miinukset: Bathroom floor on second day could have been cleaner. But helpfulness of hotel staff made up for that!

Plussat: Good choices for breakfast,friendly staff.

Plussat: They switched me to one of their best rooms for our second night, away from the QEW, and this was great, no noise, excepting that it was near the kitchen, and they start work @ 5:00 am. BUT this was GREAT ! Breakfast was great. JP

Miinukset: We were given a king room with a connecting door on day one - noise thru this door was terrible, and the heater was making loud noises caused by the fan, I did not sleep for much of the first night. Next to the QEW, NOT GOOD, more noise. JP

Plussat: Enjoyed our stay. Lovely staff always helpful x

Miinukset: Nothing

Plussat: We really liked the friendliness of the staff. Nothing was too much trouble for them. It was very clean and it’s so accessible to the stores and highways. Thank you to the cleaners, front staff and the owners. We will return there.

Plussat: Equipment in the room (microwave, fridge, coffee machine). The room is quiet and beds comfortable and clean.

Miinukset: At the price of the room, what a pity that the breakfast is not included (about 14$ + tax). The swimming pool is small.

Plussat: The foyer and location

Miinukset: Bed was not comfortable and bedding not clean. The whirlpool jets were also not clean. Shower door did not open and close with ease.

Plussat: The location is good if you are travelling by car, it is a strategic point if you are planning to visit the city of Toronto or Niagara falls without taking too long in the traffic jams.

Miinukset: The bathrooms, more specifically the showers were really bad in our rooms, no water pressure and poor quality. The breakfast was mediocre, the coffee too. There is no room service after 9 pm on the weekends, so basically if you are travelling from far away having a jet lag, you can't eat anything if you arrive later in the evening. The hotel is also way expensive for what it has to offer. I think this hotel is far from presenting what a Hilton should be.

Plussat: Got free breakfast from all the problems.....

Miinukset: TV didn’t work for 2 of the 3 nights. Internet was awful. The sink in the washroom plugged up. The afternoon staff didn’t know how to fix any of it.

Plussat: The room was clean and smelled clean. The bed was comfortable. It was quiet and I didn't see any shady characters hanging around like I have at other hotels.

Miinukset: It was expensive yet we were charged for breakfast. Less expensive hotels give free breakfasts.

Plussat: Very helpful staff throughout the facility. Muray (desk) the kitchen staff and housekeeping all we’re very attentive

Plussat: Not clean and not worth the money

Miinukset: Room was very small, very expensive breakfast, very expensive for a mediocre room

Plussat: Mr Ihab was nice and very helpfull

Plussat: We are return visitors to this hotel. The hotel staff are fabulous, very helpful and friendly. Hotel is clean and well maintained, the beds are extremely comfortable and the rooms are quiet.

Plussat: the room was very clean and we had a nice breakfast. We will go back to this hotel.

Plussat: The room was very clean. Simple, yet modern. Would definitely stay there again.

Plussat: Breakfast looked good. I like it quiet and it was.

Miinukset: No big deal, but the TV could have been a bit crisper, newer. Watching tennis is much better on a better tube.

Plussat: It is quiet and off the main road but close to shopping and restaurants. The staff is friendly and helpful.

Miinukset: The rear door to the parking lot opens without the key card and needs to be repaired.

Miinukset: Not happy with the amount what we paid cause we want to stay for 6 hours and no comb available, no brush or tooth pest available

Plussat: The bed was comfortable and the breakfast was pretty good...nice variety of things to eat. The ventilation in the bathroom could have been stronger to get rid of the shower steam faster.

Miinukset: The room was too small for the size of the bed. Maybe have less accessory furniture.

Plussat: The continental breakfast was just perfect. Offered a good variety of choices.

Miinukset: The bed was too hard for me, but that could be personal preference. Also I could not stop the AC unit in the room. The fan on it kept going and made it difficult to sleep.

Plussat: Roomy, great facilities. Many eating options nearby.

Miinukset: Nothing

Miinukset: Everything was fine, but the hallways were dirty and it was noisy with some of the guests.

Plussat: close to highways

Miinukset: It met the star level

Plussat: The beds were comfy. Rooms were clean and decor was modern and up to date

Plussat: Staff was friendly. I was particularly impressed at check in. It as a manager who checked me in and boy was he friendly and welcoming! I will definately stay there the next time l come to the Toronto area.

Miinukset: Was not enough bacon at breakfast, lol. Had to wait for more to be brought out, lol. The breakfast on Sunday was scrumptious especially the bacon!

Plussat: breakfast was good. as i had to go into Hamilton the traffic was not fun.

Miinukset: the drive to Hamilton & back (traffic)

Plussat: Breakfast Very good! Everything was refilled quickly and area kept clean!

Plussat: Really love there is a fridge in the rm

Miinukset: I stayed last year in a large rm for less money, I was disappointed in the rm

Plussat: It was located close to the highway and the beds were very comfortable....the breakfast good and it was nice that they served dinner also free of charge

Plussat: It was next to the wedding venue we attended

Miinukset: It was good overall for our purpose, breakfast was ok

Plussat: The hotel was quite full and we didn't hear any other guests during the stay.

Miinukset: The pool rallyings were loose and caused some concern when entering and exiting using the ladder.

Plussat: loved breakfast,there was a nice spread,the location is lovely and the gym and pool very ok

Miinukset: loved the ppty

Plussat: Room was a suite. Kitchenette was well supplied.

Miinukset: There were few places to eat nearby.

Plussat: Staff .location.rooms great ,breakfast really good .washing machines on site as well that was very handy

Miinukset: Booked half board ,but dinner is only served Monday to Thursday ,no dinner service Friday ,Saturday ,or Sunday .not close to anything to buy dinner .& I don’t drive so that was not good for me ,and I didn’t find that out till I got there .

Plussat: That you could smoke there and pet friendly

Plussat: Nice pool, decent breakfast. Nice front desk staff

Miinukset: Hide a bed was very uncomfortable Room was not cleaned during our two day stay - had to go to desk to get clean towels.

Plussat: The room and facilities of the hotel were satisfactory ..our room was a touch cold however everything else was great

Miinukset: Nothing really

Plussat: Looks so luxurious

Miinukset: Perfect not a thing

Miinukset: Need firmer pillows

Plussat: The access to restaurants.

Miinukset: No tourist information, not even a map of Oakville.

Plussat: Updates to room and decor were excellent. We stayed at this location before when it was the Country Inn And Suites. The renovations were lovely.

Miinukset: Coffee in the lobby was not good. Everything else was fine.

Plussat: The deluxe continental breakfast was quite good. Complimentary newspapers available in the lobby was also an added bonus for me

Miinukset: Maybe the walls are too thin. I could hear the people next door to me talking. Not worth filing a complaint because people have the right to talk and they were't being loud.

Plussat: Clean, comfortable hotel with basic amenities. Efficent for travel. Needs to update their TV's.

Plussat: All except that the first 2 nights we were give a king sized bed instead of what I booked for

Miinukset: Is good to listen to customer’s complaints If a customer says he booked for 2 beds in a room which he paid for then the onus lies on the in-charge to find out how and what Two, my colleague arrived on Sunday and was told that the breakfast is till 10am but he did not understand it is only for the weekends The morning of Monday we got to the dining room Around 0930 there was no food and we tried to explain but of course it was difficult to alter their rule Minus these our stay was excellent and can comeback if need be

Plussat: Nothing fancy but a clean, quiet and convenient location. Staff is polite and nice.

Miinukset: Buffet breakfast is very ordinary. Weight room doesn't have a water cooler. Bosu ball has remained under inflated for over 6 months. That room needs love.

Plussat: clean

Miinukset: none

Plussat: Very specious room Brand new hotel Friendly staff 20 minute drive from airport Near scaddabush Italiaan restaurant, very good!

Miinukset: No elevator Breakfast till 9.00, stops way to early

Plussat: The gentleman at the front desk who checked us in was extremely pleasant and helpful (hbatra). He went above and beyond to help us by printing out directions to a local restaurant. It was a very warm welcome indeed.

Plussat: Staff at door very friendly. Room was perfect for what I needed.

Miinukset: Ants on desk and washroom counter

Plussat: Clean comfortable rooms and beds.

Miinukset: Small dinning area

Plussat: The location was very convenient. I like a firm bed and this one was just the right firmness for me. The gym was well-equipped.

Plussat: Very clean, staff very nice, breakfast included was not the best but.with fresh fruits and orange just, just a toast and sweet cake.

Miinukset: Breakfast not good.

Plussat: Breakfast was good. It was kind of crowded trying to get stuff in that little room and we had to wait for waffle batter to be made but once we did get some, the waffles were delicious. The room was a nice size and the bathroom was amazing, shower was perfect.

Miinukset: We weren't happy that the pool was being renovated so we couldn't use it. We had planned to use it so being aware ahead of time would have been nice. Also, the bedrooms could use another chair. The beds are so high so it's not as comfortable to sit on so an extra chair would be great. And the plug closest to the tv wasn't working so I had to plug my phone in using the bathroom plug which I wasn't happy about.

Plussat: The pool was a bonus. Breakfast choices were great. Very spacious bedrooms.

Miinukset: Lots of single use plastic in breakfast room (cutlery and cups). Could do with a tea choice in the room and not just coffee.

Plussat: Everything is so nice. I recommend everyone since breakfast,location and room was super good

Plussat: The hotel was clean.

Miinukset: The payment process there was multiple charges it was on pending for a while, when I call the property to check with them they said they did not see it. also, they charge me extra for new tax law. normally the hotel should be responsible for the difference especially after I paid already. but booking.com was nice enough to give me my difference back. this is the only thing I did not like about the hotel. It was only 8 dollars but I didn't like to the hotel to charge me extra.

Plussat: Location, clean and nice staff.

Plussat: Comfy bed and clean amenities. We got a great deal and feel like it was exceptional value especially since breakfast was included. Pool was lovely and warm and we had it all to ourselves. Room was modern, clean and comfortable. Thanks for a great stay!

Plussat: Very large and comfortable beds, tasty breakfast, convenient location for communication, close to the highway, easy access to the airport and downtown Toronto. Courteous staff. Next to a gas station, a restaurant nearby. Comfortable accommodation before continuing your journey.

Miinukset: All ok.

Plussat: Location and friendly staff

Plussat: Excellent staff, polite and nice behavior, good customer service and support, good breakfast Good parking facility

Miinukset: Everything was perfect, so nothing to dislike

Plussat: Great place with great people at front especially this girl named Sidney!!!

Miinukset: Couldn't stay more... Lol

Plussat: An excellent array of choices - delicious, organized and very clean throughout!

Miinukset: A central location to return dirty dishes is needed - we weren't sure whether we leave the stuff on the table or look around for somewhere to bring them.

Plussat: Location due to my needs Breakfast was ok and simple

Miinukset: Bad smell of carpet and I told the reception but no response at all

Plussat: Staff fantastic, room excellent

Miinukset: Nothing

Miinukset: The breakfast

Plussat: The room

Miinukset: Room was dirty and they did not offer to open up more seating area for breakfast as all the seating was taken I have always tried to stay at monte carlo but not anymore

Plussat: We loved the courtesy of the facility, the room and the breakfast! It is very comfortable, and we really enjoy our stay!

Miinukset: We really loved the place,

Plussat: Staff was very accomodating, friendly and professional

Miinukset: Nothing comes to mind

Plussat: The room. Jacuzzi And a fireplace!!

Miinukset: N/A

Miinukset: The uncleanliness of the tub in the washroom and blanket on the bed

Plussat: Room clean

Miinukset: Check in and out spend too much time and the staff’s English accent hard to understand ; and the cooler/heater machine to noisy

Plussat: Free parking and wifi. Quiet. close to highway. good breakfast

Miinukset: Room was not as big as shown in pictures. for the price i could have gotten a better brand hotel room

Plussat: Nice and clean, friendly staff. Breakfast was basic but everything there was nice

Miinukset: Location is terrible, a shuttle or something would be helpful! Especially for those without a car! The smell was not great, very musky/moldy smell.

Plussat: Breakfast was good with lots of variety

Miinukset: Breakfast seating was cramped, could be laid out better

Plussat: Location close to highway and my destination.

Miinukset: N/A

Plussat: Friendly helpful staff

Miinukset: Clean hotel, friendly helpful staff

Plussat: The bed was very comfortable!

Miinukset: The washroom floor wasn't swept out before my arrival. Otherwise everything else seemed fine.

Plussat: bed very comfortable, good variety of breakfast items, including hot dishes

Miinukset: noisy upstairs, people walking around a lot (we were on the ground floor

Plussat: Front desk stuff goes beyond their way to make your stay enjoyable..I cannot find enough words how nice respectfull they are . The rooms are so clean and quiet .the housekeeping is truly amazing .check in and out fast and easy. My best regards and thanks to the most amazing stuff of this location

Miinukset: This hotel is my favorite place . The front desk stuff is truly amazing housekeeping very caring and friendly helpful every time..the rooms are quiet and very clean

Miinukset: Bathroom not clean

Plussat: The room was fine and the bed very comfortable

Miinukset: The breakfasts were below standard. Cold hard scrambled egg, cold hard hash browns, cold bacon, ok sausages paper cups.

Plussat: The beds and towels were good. Breakfast was good. Having a fridge and a microwave was convenient

Miinukset: The gym is outdated. Shower edges have mildew, using the sauna was inconvenient because the front desk was busy I had to wait 20 minutes once.

Plussat: staff friendly and service getting room fast and efficient check out fast very comfortable king bed matress

Miinukset: fast breakfast but only scramble eggs toast i had to prepare tpaster slow

Miinukset: TV was tiny and virtually inaudible. Volume wouldn't go above 22/100

Plussat: The front desk staff were super helpful. We were quite tired after a long drive and the staff assisted us with an early check in. The hotel is conveniently located and about a 45 minute drive from the Budweiser Stage. Check out Jake's Grill next door!

Plussat: Wonder view of river

Miinukset: Pool was dirty and hot tub not working

Plussat: Location proximity to where i had to go these lst two day

Miinukset: Night Staff was unable to answer question or fix any issues. No restaurants and day shift gave me attitude when asking about the night issue. Also the room had ants Not happy with customer service

Plussat: Bed was comfortable and room spacious

Miinukset: Older property and amenities but comfortable as an inexpensive place to sleep and go to work while out of town. Recommend USB ports for the night stand for cellular charging.

Plussat: The room.

Miinukset: Breakfast was not very good.

Plussat: I liked the size of of the room and the friendliness of staff

Plussat: The quality of room compared to cost was great. The in cluded breakfast makes this a great place. Have been in more expensive places and this is a great deal.

Miinukset: No restaurant for dinner. That was the only disappointment.

Plussat: Very nice room. Bed was very comfortable. A little bit further away from downtown Oakville, but well worth the extra few miles. Easy access to the QEW Hwy. My girlfriend loved the fact that a Tim Hortons was located right next door!

Miinukset: Breakfast was dissapointing. Went next door to Tim Hortons for breakfast. None of the TV channels were in HD, only standard digital TV.

Plussat: missed it

Miinukset: the room was cold in temperature and ambience

Miinukset: All good but the breakfast is poor

Plussat: Bed was comfortable. Good size suite

Miinukset: No safety deposit box. No chair or place to hang your c’othes In bedroom

Plussat: L0cation

Miinukset: Nearly everything ,complained wanted replacement light bulb 5 days on a trot ,breakfast was paper plates plastic knifes & forks bad sometimes dirty dinning area selection on breakfast not great not hot milk so why have packets of porridge out can’t really make with cold milk .lifts always seem to have a spillage of something on the floor ,micro waves so close to the sink turn tap on just splashes strange up the sides of the micro wave surprised it didn’t blow . Business room just didn’t have a s-are socket to charge anything had to unplug lamp on desk just to use socket or unplug in bedroom to use , fridge over frosted ,pool dirty jacuzzi come hot tub empty not working no cover or rails thought someone could fall into .just gave up mentioning things there ,WILL NEVER GO BACK ,

Plussat: this motel met our expectations. Everything was as the photos showed online. We booked through booking.com and paid through the website which made checking in easy! Thanks again for a clean, simple and local stay!

Miinukset: beds were not very comfortable and the blinds were super outdated. i suggest updating to curtains which would be easier yo closer and open without feeling like your about to break them !

Miinukset: TV was old, not easy to use

Plussat: Location

Miinukset: The caulking in the bathroom looked like a child had done it and there was mold on it around the top of the tub.

Plussat: Good value and near wedding venue

Miinukset: Weird smell in our room, not bad and it may have been the scent of the cleaning product used but it wasn't the greatest

Plussat: Nothing

Plussat: Comfortable bed. Very clean room. Very modern

Plussat: Fresh coffee and more available in the morning. Motel ideally located and priced for our needs. Staff and management very helpful and accommodating. We spent a 3 night weekend here and would certainly return and recommend to others.

Miinukset: This motel was found by in internet search and was as described. We found it to be an older basic motel that had been totally renovated, and priced fairly. We were surprised to find this quiet little gem so conveniently located for our needs.

Plussat: It was convenient to the location we wanted to visit , prices were average for the area...

Miinukset: Bathroom fan was excessively noisy in operation , sounded like 747 taking off! .....was annoying during the night when operated ...

Plussat: Cozy & comfortable room with a very wide bed. Everything was very clean and tidy. Adequate facilities: fridge, microwave, coffee maker, TV, chairs & table, bedside tables, lots of drawers & nice original decor. Near Niagara Falls, shops and restaurants. Easy check in with key in an envelope waiting for me.

Miinukset: Can’t think of anything.

Plussat: They made an effort. The Room we were staying in was obviously remodeled I loved the coved ceiling and the recently remodeled bathroom. Obviously the building and facilities are a little bit aged but like I said they're making an effort. The place was clean and comfortable. Can't ask much more than that Oh and by the way you do have a really nice view of the city hence the name City View Inn.

Miinukset: The breakfast was minimal is nothing to write home about but at least it filled your stomach.

Plussat: Very clean. Nice staff

Plussat: conveniently situated close to the highway 403

Plussat: Proximity to highway. Good staff.

Miinukset: Room felt dated.

Plussat: Front desk staff at checkin and checkout were friendly, caring, and professional. Location was convenient--just off the highway and a quick drive to restaurants. It was quiet and there was free parking.

Miinukset: There was no change room for the pool and exercise room.

Plussat: The proximity to the 403. The gym was ok but one of the treadmills also needed repair.

Miinukset: The hotel looked a little run down. There was no hot tub and room service only from 530 to 1030pm. Also there was no breakfast. For the almost 200 the room cost I didnt see the value.

Plussat: For the price should offer some free continental breakfast

Plussat: The room was clean.

Miinukset: When booking I asked for a early check in and was told that they could not accommodate but if we arrive early it may be possible. Arrived at 1:50pm and was told the room would not be ready until 3. Me and my partner came back at 3:30 and waited in line to check in. The check in process took 10 minutes before she gave us the key. I arrived in the room and noticed it was not the room I paid for. It was a queen bed when I paid for a king bed with a sofa. I called the front desk and spoke to the woman that checked me in, I was put on hold for 4 minutes. She came back on the line and said she would be coming right up to give us the keys for the correct room. I offered to come down but she said she would come up. We waited by the door with our bags and items in our hands. 5 minutes passed and I called the front desk again, another women answered and said she would sending the maintenance man up with the keys. The maintenance man came with the keys to the room we were already in. Frustrated I called the front desk again and the original women that check us in said she was coming up to give us the keys yet again. Since we were on the second floor we had a view of the front desk and noticed the women wasn't coming up. We decided to go down stairs where we waited another 5 minutes in a line to receive our correct keys. This took almost 25 minutes of back and forth.

Plussat: Nothing

Miinukset: First of all I booked two of their biggest rooms. One for two nights and the other for one. I spent over $700 for just those two rooms. Then they charge me an extra $250 saying that housekeeping smelled weed in one of the rooms. I called several times asking for proof ! They never gave me any proof ! They said they were sure that there was weed. And to say i was the bride and the other room was with the groom where they had a professional photographer and videographer taking their photos ! It is impossible that there was weed to be smoked in that room because they were all having their pictures taken and had to leave for church and the night before it was only the groom and best man who were clean and rested up for the big day ! I had almost 400 guests, and instead of me recommending this hotel to them I SURELY WILL NOT! They even said they would call me back once they talk to housekeeping and surely it’s been almost a month and nothing. I even called them more than 4 times and talked to several people and they all said the same thing that they’d get back to me! Instead of me feeling at ease after my wedding day because I already had enough expenses this hotel just ruined it! DONT EVER GO HERE! They charged me for weed WITH NO EVIDENCE !

Plussat: Good amenities and comfortable room.

Miinukset: Hotel seemed worn and in my opinion overpriced as a result.

Plussat: The gentleman that checked us in was SO nice! He answered our many questions and was an absolute pleasure to deal with! Thank you! The location is great!

Miinukset: I wish they had breakfast included!

Plussat: The pool

Miinukset: The sheets didnt get replaced timely and room lacked ventilation

Plussat: the room... loads of space and the overall view

Miinukset: Did not get an English Breakfast.

Plussat: There was a miscommunication over bookings and the staff was happy to help and accommodate us.

Plussat: The breakfast was very good, the location is ideal, the rooms were very clean and the staff were very friendly and accommodating.

Miinukset: Would have like to use the pool, but it's just too out in the open - I didn't like that everyone in the lobby, or in the elevators, or even on the second and third floor could see us in the pool, and probably hear everything we were saying.

Plussat: Nice rooms

Miinukset: I left my air-pods charging in my room and they got stolen. The hotel will not do anything about it. They make me feel as if it is my fault. The WORSE

Plussat: great location, nice staff, clean rooms

Plussat: Staff was great and room was above expectations

Miinukset: Nothing

Plussat: They upraded my room. It was also recently updated

Miinukset: The pool is open in the middle of the main floor making the hallways and lobby humid

Plussat: Area it was in

Plussat: The pool was great. It was close to the go station and restaurants

Miinukset: Wish a continental breakfast was part of the price

Plussat: Relatively quiet room. Bathroom spacious with good shower. Bed was comfortable

Miinukset: Air conditioner was rather noisy. Had to sleep with it turned off. Do NOT like pet friendly aspect as I could smell wet dog in corridor and heard dogs barking. Rate is getting too high for my company to approve the expense. A pity as I like IHG

Plussat: Much warmer welcome than last time. Front desk staff very helpful.

Miinukset: Had to wait for room to be ready for an hour after permitted check in time. This was very disappointing and inconvenient.

Plussat: Location

Miinukset: Staff did not tell us consistent information. We have been told we will get good rates for long stay, but next day, another staff did not give us good rate, so we changed the hotel.

Plussat: Clean, quiet good variety for breakfast, great TV and really liked the size of the mini fridge and was working perfectly. I would recommend this hotel as I have travelled the world and it is very difficult to find this quality of room even at much higher prices

Miinukset: Bed a little too firm for my liking but I am not the norm

Plussat: Staff was lovely. The breakfast in the morning was very nice.

Miinukset: There was a very strong and overwhelming scent of marajuna throughout the halls. Beds and pillows were not very comfortable. Common areas ex. stairs hallways were not very clean.

Miinukset: we wanted a first floor room but none were available.........my wife has difficulty with stairs and the tiny service elevator could not be operated without assistance from the front desk. they were very helpful..........but it was an inconvenience

Plussat: Not expensive. The breakfast was normal in american standart.

Miinukset: The hotel is alittle bit old. The lobby does not smell good. It says they have fitness room but no. It looks like storage room. Very small to do sport. Also when i visited, one of the station was out of order. The sink in my room did not drain hence i needed to get hotel fixed it next day.

Plussat: Best breakfast of any *** hotel . Food was HOT and included sausages + baked beans. Coffee ok, just a bit weak. Comfy bed, big room, large fridge & lots of counter space. Modern bathroom. Quiet. Staff lent us 2 wine glasses & 2 glass cups! Nice.

Miinukset: People standing outside near our sliding door smoking.

Plussat: The Breakfast was the best considering I am in all Hotels & Motels across Ontario for my business. I was very impressed and they accommodated me a day earlier arrival with a beautiful Suite..it ended my week long road trip on a Positive Note! thank you for the excellent customer service & a pleasant experience

Plussat: Was a comfy bed , excellent breakfast quiet area easy to get to.

Miinukset: No pool

Plussat: Friendly staff, great breakfast

Miinukset: If travelling for work great close to everything-- LOUD highway noise.

Plussat: Great staff

Miinukset: No chairs out side

Plussat: Rooms are really small. The location was good close to everything. The hot breakfast was good enough.

Miinukset: The carpet in the room i stayed needed replacement looked very old.

Plussat: Big room, comfortable bed. Near a plaza. Breakfast is easy but have multiple choices.

Plussat: Everything else was great.

Miinukset: Breakfast doesn't open until 7am. We've stay in 2 different rooms.. bathroom GFI outlets are loose. Plugs won't stay in them.

Plussat: Location, quiet room

Miinukset: The microwave and a light stopped working in the middle of using it, and it took a couple of follow up calls to the front desk for them to say that they couldn't fix it on a Sunday. I was offered complimentary breakfast.

Plussat: Location with easy access, close to the highway and quite a few nice restaurants just a short walk away, including the nicest looking and biggest greek cuisine restaurant I have ever been into!; Lots of choice for breakfast at the hotel restaurant, with a la carte menu and nice low cost buffet; Bed extremely comfortable!; Very good sports installation: tennis court, indoor pool, fitness room close to a very nice vast atrium; Free parking and lots of space!

Miinukset: Every staff member I met at the desk was polite but definitely not too warm or friendly; The maintenance staff was more cheerful than the clients service staff! Both my tub and sink drains were clogged, I asked for it to be fixed on the first morning and they forgot, I had to phone again at the end of my day to have the plumber come to my room at that time; The housekeeper did not bother to clean my sink and my tub, which needed obvious cleaning after the clogging; The building definitely shows its age: Although my room was nice, there is carpet everywhere, even in all the corridors and staircases, it is obviously dirty, aged, and rolls up in many places. Breakfast not included but at least the buffet is not too expensive; I have stayed in many Holiday Inns, this one is definitely the worst I have seen so far; You pay a lot for the sports installations but it lacks for many other important things.

Plussat: Friendly staff

Plussat: Nice room and comfy with complete amenities

Miinukset: None at all.

Plussat: Staff

Miinukset: NA

Plussat: Great Customer Service. Loved the atrium.

Miinukset: Nothing to dislike.

Miinukset: My room was very loud. The smokers area was right outside my room.

Miinukset: Room smelled musty, and unpleasant odors, carpet was damp, skirts on beds were soiled. Made me question whether the sheets were clean. Did not spend the night due to unpleasant odors. Provided my business colleag a room at my personal home for the night.

Plussat: It is a very nice hotel but need to be renovated.

Plussat: Location was perfect

Plussat: Great location and excellent staff

Miinukset: Our original room smelled like urine and something else worse. We told the front desk and they switched us to another room the next day when one came available and gave us a free breakfast. They were wonderful about correcting a problem.

Plussat: Location

Miinukset: The air conditioner was not working, there items left in the room by the last person and the bathroom needs to be updated. Mold in the tile grout and drain in the shower did not open