The Westin Ottawa

Over and above

Before our arrival we were contacted to ensure all our needs would be met. From the valet to the desk personnel to having transportation arranged for our evening to a special anniversary gift delivered to our room we were overwhelmed and so pleased with the attention all the staff paid to us. It made the stay so much more enjoyable and effortless.

Wonderful staff.

The staff are patient and take their time to explain whatever we asked. They made sure we were taken care of. They found and supplied us with a wheel chair. They had a great disabled room. Easy access to a shopping mall.

For disabled it was a long hall but wheel chair availability made it easy.

Absolutely lovely stay

Not only was the lobby staff friendly and engaging, they were extra attentive. The room with the Parliament view was fantastic and no details were overlooked -- linens, towels, cleanliness. Could not have done better for reasonable price or for greater cost.