Overland Park hotellia

Plussat: clean rooms

Miinukset: I thought the service helpers could aleast help a man that was in a wheel chair to get his food to the table or to his room without him having to hold his glass in his mouth and make two trips to get it to his room . they could have at least asked him .

Plussat: I absolutely this hotel! The staff was friendly, fast and efficient. Everyone was so nice

Miinukset: Nothing I loved it!

Plussat: Very good breakfast. Sitting area and lobby very nice for us to gather together.

Miinukset: Nothing comes to mind everything was very nice.

Plussat: Loved the staff - very friendly and accommodating. Also couldn't believe the service and the fact that there was a happy hour WITH food! The breakfast was perfect, and the one staff lady who covers breakfast is so cheerful - always singing and greeting!

Miinukset: Well, I435 could be quieter, but you can't help that, so, No there's nothing I didn't like!

Plussat: The room was huge, clean, and had great lighting. The staff was friendly and let you know about the free happy hour and breakfast. Everything from check in to check out was smooth.

Miinukset: The bathroom needs sort of a condensation fan, but I really did like the design of the bathroom itself.

Plussat: Everything, my favorite motel in the area.

Miinukset: No.

Plussat: Loved our room, very clean and modern

Miinukset: Nothing

Plussat: Nicely decorated and fresh appearance. We liked the happy hour snacks and drinks which were included. The breakfast was a tad below our expectation, but good enough with a lot of selection. The rooms have been remodeled and were done well.

Miinukset: No

Plussat: Everything

Miinukset: Not

Plussat: Awesome place

Miinukset: A/c took a bit to cool fown

Plussat: It is clean

Miinukset: No

Plussat: From the check in to leaving was very nice. The breakfast was exceptional, especially for free. Hot tub and pool were very nice but the water in the hot tub could have been a little warmer but the strong jets made up for that. Will definitely be back.

Miinukset: Beds just a little firm for me, but that's just me. Really a non issue.

Plussat: Friendly, great facilities, area had good restaurants nearby

Plussat: Room was spacious for my family.

Miinukset: Parking sport

Miinukset: Wifi login page clearly stated 3 devices were allowed to be used but only 2 were able to be used due to local hotel policy. Management stated they were going to change page however it never changed during stay. Hotel staff failed to refill breakfast items so that patrons that arrived before closing time were not allowed to eat. Staff started cleaning up 5 minutes before closing time.

Plussat: Very nice and great Suite!

Plussat: Location and amenities provided. Large room, lots of space

Plussat: The amenities!

Miinukset: Cost

Plussat: Staff was fantastic!! Hotel clean and well appointed. We moved over from across the street at Embassy suites. Terrible experience there and it was awesome to come to Homewood and have it be so great! Five stars for sure!

Plussat: The beds were comfortable, the staff was nice, the room was clean.

Miinukset: The hallways were not a comfortable temperature but the room was no complaints about the room!

Miinukset: There was a double hold placed on my credit card.

Plussat: Just a wonderful facility. They should be proud

Miinukset: nothing!!!! it was great

Plussat: Location

Miinukset: The night time front desk clerk was not customer friendly and was a bit hard to deal with.

Plussat: The beds were amazing and hotel was clean. Staff was friendly, breakfast was pretty good.

Miinukset: The pool area is pretty small. Hot tub only fits 4 people cramped in. Water temperature could be a little warmer. (Hot tub was too hot and pool too cold). But we had fun. Hotel was empty so we had a good time being the only family in the pool.

Plussat: the bed was comfortable and I loved the bathroom especially theshower

Miinukset: no

Plussat: Nice location.

Miinukset: I cannot fault the staff for other guests but the pool area, a small area with all concrete/glass walls created such a brutal attack on the senses when a lot of kids were screaming and splashing and crying...it made the experience very unenjoyable.

Plussat: Overall attention to detail by the staff. A pleasant breakfast area with good variety and quality of food. Grab and Go bags allowed us to prepare for our quite early checkout.

Miinukset: Having only three medium size dresser drawers in the room required the second person to live out of a suitcase for four days.

Plussat: I liked everything except what I point out under "didn't like"

Miinukset: I booked for three nights. When I checked into my room, I was surprised to see that it had an inner door leading to an adjoining room. If I had known that this would be the case, I would not have chosen or accepted this room. Before I unpacked my suitcase, I immediately spoke to a man who appeared to be an assistant manager about this annoying situation and he told me (a) the door was locked, so there should be "no problem," (b) the door was built in such a way that noise from the other room would "never" be heard, and (c) they would not be placing anyone in that adjoining room during my three night stay. The first two nights of my stay I did not hear any noise from the adjoining room. The third night, however,t I arrived late and had an hour long phone conversation with someone overseas before going to sleep. The morning of my departure, to my surprise, I could hear very clearly a couple in the adjoining room, and I could understand everything that the woman was saying. When they turned the TV on, I could hear the TV very clearly. I then realized, for the first time, that this couple probably had to listen to my hour long phone conversation the previous night. I feel sorry for them. If I had known that they were there, and could hear me, I never would have had that phone conversation at such a late hour. The hotel management person who told me (b) and (c) above is responsible for the deceptiion. I am giving lower ratings to the "staff" and "facilities" and "comfort" only because of this one person and "adjoining room incident."

Plussat: Location, staff

Miinukset: Under construction right now

Plussat: Staff was very helpful when I dropped an earring down the drain. The maintenance man immediately came and retrieved it. Roomy breakfast area and good food.

Miinukset: Hotel was under remodel and it would have been helpful to know that ahead of time. Only 1 hotel employee was on duty from about 5 p.m. to 3 or 4 a.m. He or she had to leave the front desk unattended if a guest needed something. All employees GREAT!

Plussat: The room was felt like home and was up to date.

Miinukset: The staff at breakfast were not professional when talking at breakfast. They were talking loudly saying why they don't like working when the hotel is full of guests.

Plussat: Location and room

Miinukset: No

Plussat: Balcony

Miinukset: Everything else

Plussat: The location was very accessible

Miinukset: The rooms are a little on the small side

Plussat: The location was good

Miinukset: The carpet felt moist and gross, it made the room smell a bit like mildew. There was an emergency light above the bed that kept blinking continuously throughout the whole night, we didn't notice it until we turned of the tv to go to bed. We paid 117 for 1 night and the price did not include free breakfast. It was a hassle to get the wifi password; all hotels I've stayed provide wifi password at the time of check in when they give you the room key. Don't plan to come back

Plussat: Not in a bad area

Plussat: The pillows on the bed were like sleeping on tiny clouds and there was even an extra one in the closet!! The bed was perfect for both of us; soft but firm. The shampoo/conditioner/body wash was absolutely heavenly-I was pleasantly surprised with the quality. The housekeeping staff was also wonderful, replenishing towels and making the bed. The Bistro inside the hotel was cute and served a nice variety of food. We were in town for a wedding and stayed two nights, but we will absolutely come back to this hotel if we are ever in the area again!

Miinukset: There isn’t one thing I can say that would need improvement.

Plussat: Big Room, nice bed with great pillows. spacious bathroom and separate sink area.

Miinukset: all good

Plussat: Nice bed manager was nice

Miinukset: Getting charged 210 dollars in my account for a hold

Plussat: N/a was fairly disappointed

Miinukset: The service and rooms were not so swell at all

Plussat: The hotel was nice and well maintained and our room was very clean and quiet. The person who checked us in was very welcoming and friendly--she made a good impression.

Miinukset: Took awhile to get hot water to our 3rd floor room. There was no microwave in the room or complimentary coffee in the hotel lobby. We never use Bistros at Courtyard because it's too expensive. We prefer stays where we can get a free breakfast.

Plussat: This hotel was clean and comfortable. The staff was courteous and friendly. Overall this hotel was great.

Miinukset: Nothing.

Plussat: The accessibility to everything

Miinukset: The bag for dirty clothes was tiny

Plussat: Staff was outstanding. Location is fine. Wifi was speedy.

Miinukset: Mattress was old and uncomfortable. Thermostat was motion detection so woke up to a room in the fifties.