Matkailijoiden arvostelut
Yleinen arvosteluluokitus
7,3
Hyvä
Perustuu 224 arvosteluun
Kokonaisarvosana
7,3
Koneeseennousu
7,4
Comfort
7,3
Henkilökunta
7,8
Viihde
6,9
Ateriat
7,1
PAL Express tiedot
| IATA-koodi | 2P |
|---|---|
| Lentoreitit | 2 |
| Top-reitti | Kalibo – Nanjing Lukou Intl |
| Palvelevat lentokentät | 2 |
| Top-lentokenttä | Kalibo |
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
8,0
Miinukset: My connecting flight going to CGY from MNL August 24th was really depressing - took very long on the runway, assuming it's due to runway traffic? BUT, don't they know these problem occurs almost daily? then my luggage wasn't on my flight? had to stay 1night in hotel which PAL should've pay for.
arvostelut:
-
9,0
Plussat: Everything was smooth except that the flight was delayed.
Miinukset: Flights should be on time.
arvostelut:
-
8,4
Plussat: Nothing special about this flight but everything up to standard.
Miinukset: 30 min delay due to Manila airport constraints. Is there any plan to actually finish the construction of Manila airport? Seems like my whole adult life the reconstruction is still going on and on. Probably my grandchildren will see the finish but I lost hope.
arvostelut:
-
2,6
Plussat: No smile,
Miinukset: Smile
arvostelut:
-
10,0
Plussat: crew is nice
Miinukset: good crews
arvostelut:
-
7,0
Plussat: The crew was excellent on this flight.
Miinukset: Airport organization, traffic flow overall was not good.
arvostelut:
-
3,0
Miinukset: Not good for elderly passengers w/ health issues and traveling alone!!! Ridiculous delays. Extremely inconvenienced at the Holiday Inn Hotel, where PAL bused us early morning b/c plane was grounded. Waited too long to check into hotel room until PAL resolved payment issue. Departed SF next day.
arvostelut:
-
10,0
Plussat: the crew were amazing. ...helpful and courteous
arvostelut:
-
9,2
Plussat: The crew were amazing
arvostelut:
-
10,0
Plussat: They bumped us up to seats with unlimited leg room (no seats in front of us). It was an incredibly comfortable flight. Since it was also a very short flight, I can't say all that much
arvostelut:
-
5,0
Plussat: Seat was okay but mine was not the seat assigned to me - which was non- existent.
Miinukset: Punctuality to fly to destination was lacking.
arvostelut:
-
10,0
Plussat: Overall great.
Miinukset: Was not able to online check in
arvostelut:
-
10,0
Miinukset: If the stewardes would at least smile and made me feel welcome
arvostelut:
-
8,6
Plussat: crew are amazing
Miinukset: I did not like the fact that they moved my flight time and notified me the day before. Coron has poor connectivity, luckily I checked my email the day before and noticed that our flights were moved a few hours early.we were bumped up unfortunately even when tickets were bought full price.
arvostelut:
-
5,6
Miinukset: Be ONTIME BUT YOUR ALWAYS LATE, 30 MIN THIS TIME
arvostelut:
-
8,6
Plussat: The crew was amazing as always and the food was also very good.
Miinukset: I did not find the seat to be very comfortable. The seat cushion was very uncomfortable to sit on for such a long flight. This prevented me from getting any sleep on the plane.
arvostelut:
-
6,0
Plussat: Crew was great!
Miinukset: We didn’t appreciate the delay.
arvostelut:
-
2,3
Plussat: None
Miinukset: Be on time
arvostelut:
-
10,0
Plussat: I liked that we arrived safely!
Miinukset: They accomplished what they set out to do!
arvostelut:
-
8,0
Miinukset: The flight was very late. The bathroom had no toilet paper, or soap
arvostelut:
-
8,0
Miinukset: Delayed flightsToo
arvostelut:
-
3,6
PAL delayed twice, business class left a lot to be desired
Plussat: The fact that we were in a lounge that saved our sanity
Miinukset: Everything - the delays, the miscommunication, the lack of information, quality of business class
arvostelut:
-
8,3
Plussat: Crew are polite, attentive and helpful
Miinukset: No vegetarian meals or wine on PAL domestic flights. I don’t think the flight had entertainment available.
arvostelut:
-
2,0
SCAM!...
Plussat: I like nothing about this airlines!..they are SCAM!!! SCAM!!!!
Miinukset: DELAYED for more than 3 hours..I’m done with this airline.
arvostelut:
-
4,0
Plussat: Professional crew
Miinukset: New plane . Clean . Super delayed flight with no extra compensation to us.
arvostelut:
-
7,6
Plussat: Snack was served, transfer was easy, organized. My check through baggage was handled well.
Miinukset: Cramp space,
arvostelut:
-
7,3
Ok
Plussat: Bus transfers, helpful ground personnel.
Miinukset: Not enough legroom in the plane
arvostelut:
-
6,0
Miinukset: Very disorganized as we didn’t know which way to go looking for terminal 2 despite all the answers we got from asking the airport staff, security and information desk!
arvostelut:
-
4,6
Worst exoerience
Plussat: None
Miinukset: Two hours flight delay from sfo to the philipines. Had to land in japan because they ran out of gas. I had a domestuc connecting flight and had to get my luggage from the carousel. Go through customs and re check rhe luggage in for domestic flught and catch the connecting flight. Heading back to Sfo same routine.
arvostelut:
-
5,0
Plane always late
Plussat: A 1 hour flight took 2.5 because we circled Manila
arvostelut:
-
8,0
Few minutes delayed but still a good flight
Plussat: free snacks
Miinukset: Delayed boarding
arvostelut:
-
10,0
Plussat: Customer service was excellent
arvostelut:
-
8,0
Plussat: the flight was good and on time
arvostelut:
-
9,6
Plussat: The folks working the terminal desk and flight crews were very helpful
Miinukset: the checkin desk did not route my check-in baggage all the way to my final destination almost making me late
arvostelut:
-
4,6
Miinukset: Delayed flight by 1 hr
arvostelut:
-
4,0
Plussat: They gave us snacks and the crew were nice
Miinukset: Its a delayed flight.
arvostelut:
-
5,2
Plussat: the people
Miinukset: flight was delayed and luggage was lost it cost us money. whats next.
arvostelut:
-
7,3
Good Airline
Plussat: Flexibility to change flight, food and baggage allowance
Miinukset: sometimes they delay departure
arvostelut:
-
4,6
Plussat: Nothing
Miinukset: Cramped seating, difficult to get to the bathroom, no entertainment, disorganized boarding process.
arvostelut:
-
4,6
Changed luggage allowance without notice on return flight
Plussat: 15 kg one way, 10 kg on return. Overhead bins too small to accommodate carryons.
arvostelut:
-
10,0
Miinukset: The flight delay announcements were not easy to unserarmtand & not timely.
arvostelut:
-
3,6
Didnt get choice seats
Miinukset: Bought choice seats for comfort and legroom, but did not get them due to aircraft change
arvostelut:
-
3,6
Miinukset: Too many changes, cost an overnight stay in Manila costing 7k + php
arvostelut:
-
10,0
Plussat: It was a comfortable ride
arvostelut:
-
10,0
Plussat: Excellent
Miinukset: Low snacks
arvostelut:
-
3,6
Flight resched 24 hour prior to flight
Plussat: The crew are awesome. We left my son’s carry on (in it was his homework) at tge baggage claim area. AJ pleasantly kept it for us.
Miinukset: We are in Coron (an remote island with hardly no internet) and luckily I received. An email notification that our flight was resched 2 hours early. I asked them why, they said they are overbooked. I did not consent to this but they said that they have notified my travel agent which is Kayak. They have apologized but there us nothing they can do.I told them I do not want to be resched early at 0800 which means we have to leave the resort at 0500 since the resort is in an island and the travel to the airport is about 1 hour. I have a 7 year and elderly in laws in their 70s. I want them to have adequate rest since the previous day we were island hopping for 8 hours. I do not like the fact that they would bump a group of 7 whenever they want to.
arvostelut:
-
2,0
Late Again
Plussat: At 1210 they finally announced our plane was late. Onky after i asked them if we were going to board ontime i was told POSSIBLY. HOW IS THAT WHEN THERE IS NO PLANE TO BOARD. WE WERE 95 MINUTES LATE REACHING DUMAGUETE. THIS AIRLINE IS HORRIBLE. AND YOUR APP SHOWS ARRIVED ON TIME WHAT A JOKE
Miinukset: Everything PAL IS HORRIBLE I ONKY FKY THEN BECAUSE THE ONKY ITHER AIRLINE IS WORSE
arvostelut:
-
6,0
Plussat: The staff was nice enough
Miinukset: Philippine Airlines is rarely on schedule
arvostelut:
-
8,3
Plussat: Staff was very nice!
Miinukset: Very crowded and not organized at the check in lines.
arvostelut:
-
10,0
Ahhhh finally a sweet experience with an airline!
Plussat: clean plane, roomy seats, a pleasant change from the planes in the states. At first, I was disappointed to see that I was flying in a propeller powered plane, but as I experienced the flight I was pleasantly surprised to find that this plane was the newest, most high tech sophisticated prop plane I've ever been on. (I'm used to dilapidated old turboprop planes kept running from the 50's and 60's) I look forward to my next PAL flight & highly recommend them to anyone considering a trip.
Miinukset: Initially, the fact that it wasn't a jet, but all that changed after I flew in it
arvostelut:
-
7,0
Plussat: Our gate was vague Plane was 1 hour late and no one told us
arvostelut:
-
9,0
Plussat: Great quick flight. About half the time as before.
arvostelut:
-
9,3
Plussat: From check in to arrival was great with no problems.
Miinukset: Only a brief delay of 25 minutes.
arvostelut:
-
9,0
Plussat: Quick boarding and seat was comfortable.
Miinukset: Just water, tea or coffee to drink. No juices available.
arvostelut:
-
8,0
Plussat: Short flight
Miinukset: Not enough leg room
arvostelut:
-
2,0
Plussat: Nothing
Miinukset: Xiamen airlines is horrible. The staff is rude and not at all accommodating.
arvostelut:
-
2,3
Miinukset: Flight attendants were pleasant but did not necessarily do their job well. I lit up my call button because I needed a blanket. 3 flight attendants walked by it and did not even glance at me. It was blinking because I had to look up several times to ensure that I wasn't crazy.One walked by it twice. I had to actually signal them with my hand. I asked for a blanket and I got a curt response "we don't have enough blankets". Secondly everyone on the flight was freezing. Why so cold PA?
arvostelut:
-
10,0
Awesome
Plussat: Best company there is i always choose them when coming to the philippines
Miinukset: Nothing
arvostelut:
-
7,6
Plussat: Good coffee is always good at the last leg of the trip.
Miinukset: Our gate was changed last minute which caused a little bit of confusion. Once ready to board we walked down 4 flights of stairs (mind you I traveled with 2 children each carrying their own luggage carry ons), jumped on a bus and stopped mid way and sat idle for some time until we were able to walk up another staircase to the plane. Is it normal for all laoag flights to go through this process? Each time I traveled I've been squeezed into a bus with 20-30 tired and irritable travelers. Each time the bus stops at the runway the driver gets harassed with bantering and cynic sarcasm of how typical this is of PAL. If PAL can find a way to shorten this process with the connecting flight you would make more Ilocano travelers happy!
arvostelut:
-
9,3
Going to fly with them again!
Plussat: On time service and a very well maintained aircraft.
arvostelut:
-
9,0
Plussat: Everything was smooth except that the flight was delayed.
Miinukset: Flights should be on time.
arvostelut:
-
10,0
Plussat: crew is nice
Miinukset: good crews
arvostelut:
-
10,0
Plussat: the crew were amazing. ...helpful and courteous
arvostelut:
-
9,2
Plussat: The crew were amazing
arvostelut:
-
10,0
Plussat: They bumped us up to seats with unlimited leg room (no seats in front of us). It was an incredibly comfortable flight. Since it was also a very short flight, I can't say all that much
arvostelut:
-
10,0
Plussat: Overall great.
Miinukset: Was not able to online check in
arvostelut:
-
10,0
Miinukset: If the stewardes would at least smile and made me feel welcome
arvostelut:
-
8,6
Plussat: crew are amazing
Miinukset: I did not like the fact that they moved my flight time and notified me the day before. Coron has poor connectivity, luckily I checked my email the day before and noticed that our flights were moved a few hours early.we were bumped up unfortunately even when tickets were bought full price.
arvostelut:
-
8,6
Plussat: The crew was amazing as always and the food was also very good.
Miinukset: I did not find the seat to be very comfortable. The seat cushion was very uncomfortable to sit on for such a long flight. This prevented me from getting any sleep on the plane.
arvostelut:
-
10,0
Plussat: I liked that we arrived safely!
Miinukset: They accomplished what they set out to do!
arvostelut:
-
10,0
Plussat: Customer service was excellent
arvostelut:
-
9,6
Plussat: The folks working the terminal desk and flight crews were very helpful
Miinukset: the checkin desk did not route my check-in baggage all the way to my final destination almost making me late
arvostelut:
-
10,0
Miinukset: The flight delay announcements were not easy to unserarmtand & not timely.
arvostelut:
-
10,0
Plussat: It was a comfortable ride
arvostelut:
-
10,0
Plussat: Excellent
Miinukset: Low snacks
arvostelut:
-
10,0
Ahhhh finally a sweet experience with an airline!
Plussat: clean plane, roomy seats, a pleasant change from the planes in the states. At first, I was disappointed to see that I was flying in a propeller powered plane, but as I experienced the flight I was pleasantly surprised to find that this plane was the newest, most high tech sophisticated prop plane I've ever been on. (I'm used to dilapidated old turboprop planes kept running from the 50's and 60's) I look forward to my next PAL flight & highly recommend them to anyone considering a trip.
Miinukset: Initially, the fact that it wasn't a jet, but all that changed after I flew in it
arvostelut:
-
9,0
Plussat: Great quick flight. About half the time as before.
arvostelut:
-
9,3
Plussat: From check in to arrival was great with no problems.
Miinukset: Only a brief delay of 25 minutes.
arvostelut:
-
9,0
Plussat: Quick boarding and seat was comfortable.
Miinukset: Just water, tea or coffee to drink. No juices available.
arvostelut:
-
10,0
Awesome
Plussat: Best company there is i always choose them when coming to the philippines
Miinukset: Nothing
arvostelut:
-
9,3
Going to fly with them again!
Plussat: On time service and a very well maintained aircraft.
arvostelut:
-
8,0
Miinukset: My connecting flight going to CGY from MNL August 24th was really depressing - took very long on the runway, assuming it's due to runway traffic? BUT, don't they know these problem occurs almost daily? then my luggage wasn't on my flight? had to stay 1night in hotel which PAL should've pay for.
arvostelut:
-
8,4
Plussat: Nothing special about this flight but everything up to standard.
Miinukset: 30 min delay due to Manila airport constraints. Is there any plan to actually finish the construction of Manila airport? Seems like my whole adult life the reconstruction is still going on and on. Probably my grandchildren will see the finish but I lost hope.
arvostelut:
-
7,0
Plussat: The crew was excellent on this flight.
Miinukset: Airport organization, traffic flow overall was not good.
arvostelut:
-
8,0
Miinukset: The flight was very late. The bathroom had no toilet paper, or soap
arvostelut:
-
8,0
Miinukset: Delayed flightsToo
arvostelut:
-
8,3
Plussat: Crew are polite, attentive and helpful
Miinukset: No vegetarian meals or wine on PAL domestic flights. I don’t think the flight had entertainment available.
arvostelut:
-
7,6
Plussat: Snack was served, transfer was easy, organized. My check through baggage was handled well.
Miinukset: Cramp space,
arvostelut:
-
7,3
Ok
Plussat: Bus transfers, helpful ground personnel.
Miinukset: Not enough legroom in the plane
arvostelut:
-
8,0
Few minutes delayed but still a good flight
Plussat: free snacks
Miinukset: Delayed boarding
arvostelut:
-
8,0
Plussat: the flight was good and on time
arvostelut:
-
7,3
Good Airline
Plussat: Flexibility to change flight, food and baggage allowance
Miinukset: sometimes they delay departure
arvostelut:
-
8,3
Plussat: Staff was very nice!
Miinukset: Very crowded and not organized at the check in lines.
arvostelut:
-
7,0
Plussat: Our gate was vague Plane was 1 hour late and no one told us
arvostelut:
-
8,0
Plussat: Short flight
Miinukset: Not enough leg room
arvostelut:
-
7,6
Plussat: Good coffee is always good at the last leg of the trip.
Miinukset: Our gate was changed last minute which caused a little bit of confusion. Once ready to board we walked down 4 flights of stairs (mind you I traveled with 2 children each carrying their own luggage carry ons), jumped on a bus and stopped mid way and sat idle for some time until we were able to walk up another staircase to the plane. Is it normal for all laoag flights to go through this process? Each time I traveled I've been squeezed into a bus with 20-30 tired and irritable travelers. Each time the bus stops at the runway the driver gets harassed with bantering and cynic sarcasm of how typical this is of PAL. If PAL can find a way to shorten this process with the connecting flight you would make more Ilocano travelers happy!
arvostelut:
-
2,6
Plussat: No smile,
Miinukset: Smile
arvostelut:
-
3,0
Miinukset: Not good for elderly passengers w/ health issues and traveling alone!!! Ridiculous delays. Extremely inconvenienced at the Holiday Inn Hotel, where PAL bused us early morning b/c plane was grounded. Waited too long to check into hotel room until PAL resolved payment issue. Departed SF next day.
arvostelut:
-
5,0
Plussat: Seat was okay but mine was not the seat assigned to me - which was non- existent.
Miinukset: Punctuality to fly to destination was lacking.
arvostelut:
-
5,6
Miinukset: Be ONTIME BUT YOUR ALWAYS LATE, 30 MIN THIS TIME
arvostelut:
-
6,0
Plussat: Crew was great!
Miinukset: We didn’t appreciate the delay.
arvostelut:
-
2,3
Plussat: None
Miinukset: Be on time
arvostelut:
-
3,6
PAL delayed twice, business class left a lot to be desired
Plussat: The fact that we were in a lounge that saved our sanity
Miinukset: Everything - the delays, the miscommunication, the lack of information, quality of business class
arvostelut:
-
2,0
SCAM!...
Plussat: I like nothing about this airlines!..they are SCAM!!! SCAM!!!!
Miinukset: DELAYED for more than 3 hours..I’m done with this airline.
arvostelut:
-
4,0
Plussat: Professional crew
Miinukset: New plane . Clean . Super delayed flight with no extra compensation to us.
arvostelut:
-
6,0
Miinukset: Very disorganized as we didn’t know which way to go looking for terminal 2 despite all the answers we got from asking the airport staff, security and information desk!
arvostelut:
-
4,6
Worst exoerience
Plussat: None
Miinukset: Two hours flight delay from sfo to the philipines. Had to land in japan because they ran out of gas. I had a domestuc connecting flight and had to get my luggage from the carousel. Go through customs and re check rhe luggage in for domestic flught and catch the connecting flight. Heading back to Sfo same routine.
arvostelut:
-
5,0
Plane always late
Plussat: A 1 hour flight took 2.5 because we circled Manila
arvostelut:
-
4,6
Miinukset: Delayed flight by 1 hr
arvostelut:
-
4,0
Plussat: They gave us snacks and the crew were nice
Miinukset: Its a delayed flight.
arvostelut:
-
5,2
Plussat: the people
Miinukset: flight was delayed and luggage was lost it cost us money. whats next.
arvostelut:
-
4,6
Plussat: Nothing
Miinukset: Cramped seating, difficult to get to the bathroom, no entertainment, disorganized boarding process.
arvostelut:
-
4,6
Changed luggage allowance without notice on return flight
Plussat: 15 kg one way, 10 kg on return. Overhead bins too small to accommodate carryons.
arvostelut:
-
3,6
Didnt get choice seats
Miinukset: Bought choice seats for comfort and legroom, but did not get them due to aircraft change
arvostelut:
-
3,6
Miinukset: Too many changes, cost an overnight stay in Manila costing 7k + php
arvostelut:
-
3,6
Flight resched 24 hour prior to flight
Plussat: The crew are awesome. We left my son’s carry on (in it was his homework) at tge baggage claim area. AJ pleasantly kept it for us.
Miinukset: We are in Coron (an remote island with hardly no internet) and luckily I received. An email notification that our flight was resched 2 hours early. I asked them why, they said they are overbooked. I did not consent to this but they said that they have notified my travel agent which is Kayak. They have apologized but there us nothing they can do.I told them I do not want to be resched early at 0800 which means we have to leave the resort at 0500 since the resort is in an island and the travel to the airport is about 1 hour. I have a 7 year and elderly in laws in their 70s. I want them to have adequate rest since the previous day we were island hopping for 8 hours. I do not like the fact that they would bump a group of 7 whenever they want to.
arvostelut:
-
2,0
Late Again
Plussat: At 1210 they finally announced our plane was late. Onky after i asked them if we were going to board ontime i was told POSSIBLY. HOW IS THAT WHEN THERE IS NO PLANE TO BOARD. WE WERE 95 MINUTES LATE REACHING DUMAGUETE. THIS AIRLINE IS HORRIBLE. AND YOUR APP SHOWS ARRIVED ON TIME WHAT A JOKE
Miinukset: Everything PAL IS HORRIBLE I ONKY FKY THEN BECAUSE THE ONKY ITHER AIRLINE IS WORSE
arvostelut:
-
6,0
Plussat: The staff was nice enough
Miinukset: Philippine Airlines is rarely on schedule
arvostelut:
-
2,0
Plussat: Nothing
Miinukset: Xiamen airlines is horrible. The staff is rude and not at all accommodating.
arvostelut:
-
2,3
Miinukset: Flight attendants were pleasant but did not necessarily do their job well. I lit up my call button because I needed a blanket. 3 flight attendants walked by it and did not even glance at me. It was blinking because I had to look up several times to ensure that I wasn't crazy.One walked by it twice. I had to actually signal them with my hand. I asked for a blanket and I got a curt response "we don't have enough blankets". Secondly everyone on the flight was freezing. Why so cold PA?
arvostelut:
Lennon tila
PAL Express reittikartta
Suositut lentoreitit
Lento
Mistä
Mihin
su
ma
ti
ke
to
pe
la
S
M
T
K
T
P
L
2638
Kalibo
KLO
Nanjing
NKG
Suosituimmat lentokentät, joihin PAL Express lentää
PAL Express yhteystiedot
- 2P IATA-koodi
- +1 800 435 9725 Soita
- philippineairlines.com Vieraile
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