K+K Hotel Cayre

Great St Germain location close to Seine, Musée d’Orsay, shops and one of the best cheese shops in town.

1. The staff has no urgency at all and don’t manage expectations of when they will get things done. They say immediately but front desk request take 1-2 hours. For example, I had to wait for 2 hours to get a baby bed moved one door down when I had an over tired, crying toddler after a flight from the US. Also no help with luggage when I had my hands full with a dog and a child. 2. My dog was caught in a mouse trap in the dining room!!!!! This means this place is dirty!!! There ended up being traps all over the place that could have injured children and animals. Plus the staff did not care one bit about my poor, shocked dog. 3. Staff does not take responsibility when you point out shortcomings, but say that they are doing all perfectly. The customer is right here does not exist.