Petaling Jaya hotellia

Plussat: Rooms were clean, nice staff who always greets people and we got what we wanted - to relax!

Miinukset: The cafe need to be better - their cake is too old, dry and not tasty. It was for my husband’s birthday (very impromptu) and I tried to chose a nice looking cake. It is still there in the fridge and no one dares to take the next bite! On a lighter note, the waiter is soooo nice he even tried to fix the place with balloon but I dont think he got an approval. A for effort and thanks a lot to you, I did not get his name :(

Plussat: Fluffy pillows, comfy beds, big room and clean bathroom. Very friendly staff. Check in and out was quick.

Miinukset: Renovations near my room. Drilling and knocking in the daytime. I stayed 8th floor facing the water park.

Plussat: Staff were all really friendly. The breakfast buffet was amazing, you can walk into the large shopping centre from the front of the hotel. Great access to Monash Uni

Plussat: Love Everything about this hotel

Plussat: Convenience , near shopping mall Wide choices of fine dining.

Miinukset: Snarky attitude lady from the resort cafe herding hotel guest like a burden . Check out lady at the reception ( working in a 5 star hotel with a 1 star attitude) No USB port No more coming back here

Plussat: Love the rooms and the food! The location just near to sunway pyramid 3mins walk and sunway lagoon 1 min walk from the hotel. Easy access.. Very convenient!

Plussat: I was upgraded to a junior suite so there was so much space. I also liked the bed and toiletries.

Miinukset: The construction in the building next door made so much noise which I could hear even through my ear plugs, but that disappeared during the night.

Plussat: Great location and facilities! Love that it's connected directly to 1 Utama that makes shopping and finding good very convenient. Rooms are clean and well kept, and beds are really comfortable.

Miinukset: Pillows were a tad too soft so I ended up with a bit of a sore neck. Also breakfast can get a bit boring though the spread is decent.

Plussat: Polite staff, timely response to requests, convenience

Miinukset: My room was a free upgrade from booking.com. Price of additional bed does not include benefits of upgraded room. Disappointing as my roommate was unable to enjoy equal benefits even though it’s a free upgrade.

Plussat: We have stayed in this hotel for a couple of times. The location is really great and hotel room is maintain very well. Keep up the good work and we will come back again.

Plussat: The hotel and room were both lovely. Staff were very friendly and attentive. Concierge received a parcel for me and even text me directly when this had arrived. The location linked to 1Utama is very convenient for shopping.

Miinukset: Nothing I can think of, was a lovely stay.

Plussat: Reception was always friendly when approaching. Mira from room service just made my day each time I called. She is exceptional with customer service. She should be employee of the month. Loved the attentiveness of housekeeping making sure you are comfortable and have everything you need. I had a massage at the spa, she was excellent. The pasta fettuccine arrabiata was beyond delicious I had it 3 times. Loved the vegan cake option. Overall ambiance of hotel is incredible. The gym is amazing with great up to date equipment.

Miinukset: The pool was great just a lot of hair on the floor so maybe needs to focus little more on cleaning during closed hours. Maybe add vegan pizza and other vegan dishes to room service menu.

Plussat: The room settings was good. Breakfast has good spread. Location is convenient

Miinukset: Some of the taps were very tight, maybe becos it's getting old. Otherwise, it's all good.

Plussat: Very nice room

Miinukset: Nothing

Plussat: Check in and check out smoothly. Front desk, concierge and housekeeping staff always with warm smile and greeting. Room condition and cleanliness is really superb. Even tv, cabinet and tv controller are dust less! Good job housekeeping!

Miinukset: Only down side is staff name tag word font too small. Unable to take down their name for compliment their good service. Also, no comment card inside room and front desk area.

Plussat: Everything

Miinukset: None

Plussat: Near mall and bus stasion to the airport

Miinukset: The light in the sleeping room can not switch of one by one

Plussat: Location close to a mall. Situated in the heart of PJ, Subang and close to NS Highway & Federal Highway.

Miinukset: The shower temperature fluctuated from cold to hot. Strange for a new hotel.

Plussat: Loved the pool and the bath tub layout in the room

Plussat: Very good value for this price Bright room Excellent rooftop bar + swimming pool Airport bus just downstairs

Plussat: Very convenient. Next to the shopping mall.

Miinukset: Sent a msg to the hotel to emphasize for a non-smoking area. Got info from the hotel that this is a non-smoking hotel. But finally, I was assigned to the room with the smoking smell. Anyway, good that they let me change to another room.

Plussat: Need a variety of food during breakfast

Plussat: Sunway pyramid it is just around the corner so its attached to the hotel

Miinukset: A big hotel but only one restaurant to serve breakfast which is located in sunway resort hotel. What a joke long queing up.

Plussat: Clean comfy rooms, good hotel service, excellent location next to sunway lagoon and sunway pyramid mall. Sumptuous spread of international breakfast at Sunway resort hotel.

Plussat: The location was great as the hotel was connected directly to the Sunway Pyramid Mall. Which made shopping & dining super acessible. Sunway Lagoon is only a stone throw away. Parking was not too difficult to find and there was a direct lift to the lobby. We hardly left the area as everything was right there. Although breakfast was a 5min walk away to another building (Sunway Resort & Spa) breakfast was superb,with a variety of choices from western, local to middle eastern cuisines, they also had an omelette live station and the staff were very friendly helpful.

Miinukset: The room is alittle squeezy, but for 3 nights it wasn't too bad. It would have been nice if they provided 2 chairs in the room afterall the room was for 2 guests. We found ourselves just sitting on the floor instead.

Plussat: Very clean, everyone spoke english and were courteous, convenient

Miinukset: parking was first come first serve and difficult. They apparently rent parking to business people as after work hours it was OK. They need to dedicate parking for hotel guests.

Plussat: Friendliness of staff. Comfort and cleanliness of hotel and its spacious room.

Miinukset: Public transport connection or availability is lacking. Immobile without own transport.

Plussat: Great service

Miinukset: Bathroom had a dirty face towel with brown stains on it, bathtub looks dirty.

Plussat: It’s very well planned and perfectly set in a business centre without all the hassle

Miinukset: Only some guest who were very noisy but the staff were ready to move me to another room in an instant.. thank you

Plussat: It’s location and ambience was perfect.

Miinukset: This time around, I was disappointed with the receptionist Ms Elche, who did not even smile and was rather unwelcoming. I have stayed in Eastin before but this time around I was asked to pay RM 450.00 as deposit for my 3 nights stay..... apparently for phone lines and the bar in the room! Obviously, Ms Elche was not customer friendly that afternoon on the 29th Sept 2018.

Plussat: Breakfast was terrible

Miinukset: Breakfast

Plussat: The decors of the lobby that stands. The room size and the iron sets that makes the day.

Miinukset: The surroundings buildings that are offices in nature makes the environment stale. On Weekends its quiet like cemetary.

Plussat: The room was spacious, clean and very comfy. The staffs were friendly and helpful. The buffet breakfast was great with plenty of choices.

Miinukset: There were 2 TVs, one in the living room and one in the bedroom. But they were a bit small for the size of the room. The toiletries were also not up to expectations.

Plussat: Big room. Excellent buffet breakfast

Miinukset: Old towels that should be taken out of circulation

Plussat: The general atmosphere and staff were friendly

Miinukset: Nothing

Plussat: Clean and comfortable

Miinukset: No toiletries

Plussat: The bed and blanket quite comfortable.

Miinukset: Smaller room as for family room

Plussat: Everything was up to expectations. The room was clean, TV is functioning well, the bed was comfortable and the staff was friendly too.

Miinukset: The area around the hotel was a bit dark and quiet. It felt a bit dangerous to stay around the area. The water heater wasn't hot enough.

Plussat: Comfortable bed. Clean.

Miinukset: No simple cupboard.

Plussat: Nice and clean

Miinukset: Clean

Plussat: Good location.

Miinukset: Found cockroach and black ant in room. Very noisy during night time due to nearby pub with loud music.

Plussat: Location excellent.

Miinukset: Room no windows. WIFI signal in room weak & unstable.

Plussat: Clean, all facilities, bathroom new

Plussat: I get drinks only but the drinks should be taste bit these no sugar at all in the drinks special cofee

Miinukset: the space quit small with bathroom also quit small

Plussat: Bed was very comfy. Response was fast Location Food Brealfast TV so big and nice channels

Miinukset: Water was dark yellow Shower area looks like 1 star hotel View so bad Electricity plug near bed had problem and i had taugh time not to be able to charge my phone Overall will not go back to this hotel. Not value for money there are better hotels in same area with same amount.

Plussat: staffs are very friendly, very good breakfast

Plussat: Breakfast is delicious

Miinukset: A bit far from the LTR station.

Plussat: Quick and efficient service. Staff is always smiling and attentive. Room service 24/7

Miinukset: The rooms need a bit of upgrading but it was still good for a short stay

Plussat: Interior

Miinukset: No Internet provider for all room and stay

Plussat: Room was spacious. Very clean. Your staff has been very helpful. Definitely will come again.

Plussat: Bed is nice.

Miinukset: Swimming pool is not kids friendly.

Plussat: Japanese food is very nice and the decor also beautiful.

Plussat: The room comfort, peaceful and quiet

Miinukset: Toilet because it cannot be lock. I think there is a need to separate the washing basin from the toilet. It will give more spaace for more people to use the toilet.

Plussat: Food and good stay

Miinukset: Comfort

Plussat: Fast check in ...cool

Plussat: Fast check in.love it

Plussat: Lift is available for disabled person.

Miinukset: It is very difficult to park your vehicle there.

Plussat: Location is great, near shopping mall and there are several food stall and mini market around the area, Breakfast Menu is suitable for my taste and they also give free drink like teh tarik from the dispenser, Friendly Staff and also value for money.

Miinukset: Parking far from entrance to lift

Plussat: Very Japanese style, the bed is very comfortable.

Miinukset: Room price different from booking to check in when make payment,feels Confused person.

Plussat: Location is great with plenty of eateries and shops nearby, and an underpass to The Starling mall. Easy to hail a grab to the nearest MRT station as well. Room and toilet was spacious and staff were friendly.

Miinukset: No hot water available, and the room was noisy. (Air cond was making a lot of noise and late at night there were people singing loudly outside.) Toilet lacked a shower curtain.

Plussat: Located right in front of a mall which is convenient and to the sides of the hotel, plenty of restaurants mostly Chinese cuisine. Rate for a single room with basic facilities was great.

Miinukset: Suggest to have a reading light next to the bed because once you switch off all the lightings including the toilet, the room is completely in the dark.

Plussat: Clean, good value for money, near shopping mall and good places to eat

Plussat: Nice location, around got shopping mall, restaurant, finance banking and coffee shop

Plussat: Location and staff

Miinukset: No shower curtains or doors Parking is an issue

Plussat: The bed is comfort, toilet is clean, aircond cold enough, and is convenient to stay for work

Plussat: Everything else is great in my experience!

Miinukset: The soft pillows.

Plussat: The space is very big for what you paid for. Staffs are okay, easy check-in and check-out.

Miinukset: Parking is very bad. There are no signs in the parking lot on where to park. Very bad condition. Toilet is quite dirty when we checked in. The walls of the hotel rooms are thin. We can hear the housekeeping in the morning when he was cleaning the room at the end of our row.

Plussat: Service

Miinukset: No

Plussat: nearby shop/cafe/restaurant has a preferential price to guests who staying at that hotel. parking area. staff efficiency.

Miinukset: Lobby smell & air ventilation.

Miinukset: Shuttle Bus was discontinued during my stay. Should be made known and updated on the booking website. I would have stayed at another hotel if there was no shuttle bus service to nearby shopping malls.

Plussat: Comfy bed

Miinukset: The reception guy on day of check in..didnt smile at all

Plussat: The staff are helpful and kind at all times; personal attention is given making my stay even more pleasant. It's definitely worth the price i pay. Tried similar category hotels - had nightmare experience! Thank you Verve Hotel, for a good stay experience - The way to go, for sure.

Miinukset: Breakfast is fine but variety can be improved including local mee siam, mee rebus, or cereals for western touch.

Plussat: The room is clean and comfort

Miinukset: No hot water inside the room

Plussat: Good breakfast,parking

Plussat: I liked the location and the breakfast.

Miinukset: The room was very dusty.

Plussat: nice sky bar and swimming pool.

Miinukset: buffet breakfast close at 10am and i and my family walk in about 9.45am and pay for the bill only your staff toeld me is up to 10am and request me and my family take more food before the staff start take away the food....this is very bad impression for me as a first time staying at Best Western. the food also lousy....

Plussat: So far so good...keep up the good work

Plussat: Location is good with easy access to near by mall, shops and restaurants.

Miinukset: Front desk staff very clueless and inefficient during check in and out. They didn't understand that I need to store my frozen goods into their freezer, which they had left behind their counter till the day I checked out. All of the goods u purchased was melted and spoilt. As I was rushing to airport, didn't have the time to explain and argued. Though as they knew that I was upset, they showed no signs of apologies nor propose a compensation to their misconduct.

Plussat: I like that the staffs are super friendly and nice, and so welcoming. I like that it is located beside The Curve and the family room is really value for money.

Miinukset: N/A

Miinukset: Unfortunately swimming pool was under mainte ance & i need to park my car by using the mall parking basement. I thought the price included with parking.

Plussat: Very nice friendly staff....service via sms very good. Nice room . Clear tv channels. Fantastic location

Miinukset: The pillows were hard Breakfast must change a bit...no need nasi lemak everyday...need more pastries

Plussat: Awesome location

Miinukset: Breakfast could have been better

Miinukset: Got Thief inside this hotel

Plussat: Location

Miinukset: Quality, wifi connectivity , cigarette smell

Plussat: I stay at deluxe room w/o window Room is good, just no toiletries provided except bathcream. Luckyly i bring my own ^_^ Other than that, everything is ok ^_^

Plussat: Please put some perfume in the room

Miinukset: Smell of room

Plussat: Easy access to highway , food.

Miinukset: Previous stay.. Elevator not working. Room leaking.

Miinukset: The room was filled with the smell of cigarette smoke which turns out that there were ashes in the drawer. The room was a bit damp. The bed was not cleaned properly as there were dust and hair around.

Plussat: The environment was sufficiently clean and spacious. It was very good value for what I paid. Great service and will definitely come back for future trips.

Plussat: Surrounding with restaurants

Plussat: staff yg friendly the big man just call (bob),Mizan and the beatiful girl ,bilik private room dan sangat bersih sekali and last harga yg paling murah untuk tidur next time this hotel i check in again because like 5 star hotel service

Plussat: Cleanliness Friendly receptionist

Plussat: Staff friendly...noisy also inside i cannot sleep.

Miinukset: Scared the door entrance seperate the reception.sometimes other people in out the hotel if push more open door still open only so long for lock also.scared the location also i first time there.

Plussat: Good

Miinukset: Car Parcking payment, can give fee for coutemer

Plussat: Friendly staff

Miinukset: Tiada

Plussat: The location & the price is comfortable

Miinukset: The payment type on the offer rate can be done also by cash.