Peterborough hotellia

Plussat: A very pleasant hotel in a good location, quite but with access to travel links. The room was spacious, a big bath, plenty of wardrobe space, and easy to get to breakfast, etc, from the room, which had a lovely view over the countrywide - a nice way to begin the day.

Miinukset: Evening meals weren't available after 9pm, which was too early as we arrived only at 8.45pm; the leisure facilities, likewise, weren't open, which wasn't highlighted in the booking process.

Plussat: Great location and nice hotel

Plussat: Quiet Location, parking, inn next door

Miinukset: Key card to work 1st time

Plussat: Really good leisure Pool was nice very good massage

Miinukset: Food wasn’t very nice the room was cold tried turning the radiator up it didn’t work in the bathroom they was mould an the room was very dusty The TV and a big red line down the middle made it very difficult to concentrate and watch

Plussat: Location and facilities

Miinukset: Getting there late

Plussat: It was just lovely... everything was clean and comfortable

Plussat: Location and the facilities

Miinukset: Issues with the shower and staff hoovering outside my room at 0800 hrs on a Sunday morning

Plussat: lovely room clean and well maintained.

Miinukset: can't say I found anything I didn't like.

Miinukset: £15 charge for pet

Plussat: Pleasant hotel in a nice location. Friendly staff and good facilities. Nice breakfast with good choices.

Plussat: Love the newly refurbed rooms. Breakfast (smoked salmon and scrambled egg) a little disappointing. Eggs were rubbery. Staff lovely as ever.

Plussat: Everything

Plussat: Whole stay was great.

Miinukset: apart from radiator in my room made a whooshing noise all night. Not very loud but constant and resulted in a slightly disturbed nights sleep.

Plussat: Lovely, old building with a stunning new refurbishment; very friendly staff; room beautiful and comfortable.

Plussat: loction was find

Miinukset: if there offered two types of beacon not smoked for breakfast disable access could be better

Plussat: Such a beautiful old building oozing history. The staff were wonderful and the dinner and breakfast faultless. They had a wedding on whilst we were there, but the staff were still very attentive. A perfect place for a weekend break.

Plussat: Incredible old character building and amazing friendly staff.

Miinukset: Only minor point for an otherwise perfect stay. Room wasn’t to the cleanest standard - mainly just bathroom with couple stray toe nails on the floor and hairs in the bath

Plussat: The staff were very friendly & the room had everything you needed. A nice to have would be a little fridge but they did have an ice machine in reception. Plenty of parking & a Harvester next door

Plussat: The breakfast/dinner lounge was nice. Bed was comfy.

Miinukset: Green light at top of the bedroom door glaring at night. Had to put a pillow up to hide it.

Plussat: Bed really comfortable and two good pillows. Restaurant excellent for breakfast. Really helpful staff. Nice to have a room on the ground floor

Miinukset: Lighting in the room was quite dim

Plussat: The whole experience was good and everyone was friendly and made you welcome.

Miinukset: Not applicable

Plussat: Location

Miinukset: Green light above bedroom door internal very bright not a good night sleep I may as well left the main light on

Plussat: very good service staff very helpfull

Plussat: nothing

Miinukset: everything

Plussat: Staff and management friendliness/efficiency were excellent Very nice basic English breakfast.

Miinukset: Made mistake of deciding to visit Harvester for dinner.... That was really only because my friend though the hotel menu too limited tho' would have been fine for me.

Plussat: Swimming pool

Miinukset: -

Plussat: Meeting friendly helpful staff.

Miinukset: Apart from the weather it was fantastic.

Plussat: Room was clean and tidy, loved the fact I had Sky TV, note left by the housekeeper was a great touch, restaurant staff were a little but chaotic and not very good but overall hard to complain for this style of hotel. Overall I was impressed with this hotel as I have stayed in Holiday Inn's before and they have been terrible.

Miinukset: The coffee tasted awful, the restaurant staff were not good in the evening or for breakfast. The quality of the food was good just the overall level of service let the whole meal experience down.

Plussat: Moyen

Miinukset: Small shower and WC

Plussat: Good large double bed. Good shower.

Plussat: Modern

Miinukset: Nothing

Plussat: Room was good size (we had superior) but very badly lit... poor lighting for reading in bed and only one little window with little natural light meaning that lights had to be on all the time. Bedside lights very poor... only one sachet of hot chocolate even though they new we were a couple. Bed was comfortable and shower worked fine. No where to hang an outside coat... problem when it's raining and you come in wet. Public areas are pleasant but breakfast was a bit of a let down... the hot buffet was luke-warm at best with food kept hot under lights... no earl grey tea. The hotel is OK and well situated for the town centre but not anything exceptional... we have stayed here 3 or 4 times now and will try somewhere else next time... Also - I got a better rate through booking.com rather then through my Raddison membership!!

Miinukset: Quite a lot - See above!

Miinukset: Staff could be more welcoming and smile. Reception staff could have been more helpful when asking about Radisson rewards.

Plussat: Service was nice. Basics are ok

Miinukset: Bathroom was without heating and cold.

Plussat: Staff friendly and efficient

Miinukset: Bed not very comfortable

Plussat: The staff were friendly and prepared an early breakfast when requested

Plussat: Simple and easy

Miinukset: Easy and convenient

Plussat: Friendly host

Plussat: Location was good for me

Miinukset: A little outdated

Plussat: Great location attached to good restaurant

Miinukset: Be careful if using SatNav as can take you to location several miles away

Plussat: Viihtyisä ja hyvä huone.

Miinukset: Käytävillä käytetty liika hajusteita.

Plussat: The room was a nice size for the standard double room everything was there that you needed even a fridge, the bathroom is a good size with big double shower in it nicely decorated and spotlessly clean like the bedroom

Miinukset: Nothing

Plussat: Lovely room very clean freindly staff convenient location very quiet all round very nice hotel

Plussat: Friendly staff. Excellent hot breakfasts.

Miinukset: Bed was a little bit hard.

Plussat: Location

Miinukset: Cold breakfast, cold coffee , uncomfortable bed , smelly towels

Plussat: Decent range of continental options.

Miinukset: Nothing.

Plussat: breakfast in bed!! what more could you want :)

Plussat: Fantastic hotel, excellent value for money. Room was very large, nicely appointed and the bed was extremely comfortable. The onsite restaurant was absolutely fantastic, friendly staff and great service.

Miinukset: Our stay came to an end.

Plussat: Friendly, helpful staff Easy to get to by car and has free private parking Easy pedestrian access to town centre, theatre etc Standard room was reasonable size and quite well appointed for price Lovely bathroom with nice walk in shower

Miinukset: Basic facilities, probably popular with business people om the move Extremely uncomfortable bed and pillows, very poor sleepquality

Plussat: Staff were good

Miinukset: Rooms were dark. Bar closed 11pm

Plussat: The location was convenient to where I wanted to be.

Miinukset: No free WiFi given and the restaurant prices for evening meal was terribly high.

Plussat: Great location very close to East of England showground

Miinukset: Bar menu could have been cheaper

Plussat: Location, parking, health club, including swimming pool, general cleanliness, staff were friendly and responsive enough.

Miinukset: Dated appearance (really needs a spruce-up), no room fridge, joined beds uncomfortable compared to one, window doesn't open, sink waste plug was blocked, no recognition as a long standing Marriott customer. Conclusion: The Peterborough hotel is not up to general (world) Marriott standards.

Plussat: The bed was really comfortable had a super nights sleep. Staff were very friendly .

Miinukset: The room was clean but need some DIY improvements. Grout was out in some tiles silicone the bathroom door was so old it really needed replacing the silver covers for the shower were loose and you could see the pipes and the holes. Behind. The room was 220. We also had an evening meal which was fair was no better than harvester across the road to be honest harvester was better value for what we had and was more full. The cheese cake for £6.50 was expensive it looked and tasted like one cheap freezer cheese cake . The breakfast was great super value for money plenty of choice and really fresh.

Plussat: Overall the staff very helpfull.

Miinukset: None

Plussat: Surprisingly pleasant surroundings for a business park location!

Miinukset: The sofa bed I slept on was exceedingly uncomfortable, I did mention this when I checked out but receptionist totally unconcerned

Plussat: Stay here every year so know what we are going to.

Miinukset: Location

Plussat: Excellent staff, very friendly couldn’t have done enough. Were very accommodating to our needs whilst staying for a costumed festival, exceptionally comfy beds, clean rooms what more can you ask for.

Miinukset: More information on check in would have been welcome (how to get to the room, check out time, breakfast serving times) however was no big issue as staff very approachable and helpful.

Plussat: The location for the East of England Showground That’s all ....

Miinukset: Bedding and bathroom clean All other aspects filthy ! The paintwork was appalling on the bedposts On all the doors the paintwork was dirty As it was on the wardrobe doors The curtains and soft furnishings were stained and grubby One window pane was broken One of the window catches was in pieces on the window sill The carpet was def not clean and def wouldn’t risk walking on it without some form of foot covering The menu is very much Pub Grub and although edible not particularly good or interesting Breakfast was again just ok Def lacking in content Service at breakfast time is in dire need of more staff One person serving, ordering and then checking people out is DEF not sufficient !!! Which could account for the off hand and bordering on the rude manner in which we were treated ........ Not our fault that they’re understaffed !!!!!!!!! Check in ,while being pleasant enough was again not really adequate We were given instructions where to find our room ie turn right then right again then when you see a door saying rooms 1-5 go up the stairs and your room will be on the right !!! Hardly welcoming ........... On the whole we felt running the place was a hassle and having guests just a bother

Plussat: Friendly staff, clean room, food was great

Miinukset: N/a

Plussat: The location was ideal for our visit to to the Nene Valley Railway. The room was great....with a view over said railway. A fantastic 4-poster bed which I found very comfortable, but then I like a medium/soft mattress. Very friendly staff. The breakfast was incredible...ask for what you like and they are likely to be able to accommodate you.

Miinukset: The towel rail didn't seem to work so the towels didn't dry properly and our room wasn't made up during our stay. I would say that although facilities were good the general decor is somewhat tired. We only ever saw two staff on duty who were run off their feet, which made service a little slow, but didn't really spoil our weekend.

Plussat: Very quaint, olde worlde with friendly staff and lovely food. Will definitely stay again when down this way

Miinukset: Nothing

Plussat: Excellent breakfast. Room was a good size and bed very comfortable. Great central location.

Miinukset: The strong smell of damp/mould in the bedroom.

Plussat: lovely sized rooms and a bath!

Miinukset: nothing

Plussat: Staff very attentive. Superb location.

Plussat: The room was comfortable with nice details such as blackout curtains that actually blocked all the light out and a good mix of lighting options. The bathroom was clean and the water was nice and hot. Good central location within easy walking distance to the centre of the city and it’s restaurants etc. We found the car park entrance first time having checked the hotel website first, however, it used a different postcode to the main hotel and 2 sets of guests arriving at the same time as us had had trouble finding it and had driven around a while finding the entrance.

Miinukset: The view wasn’t anything to right home about, but it was a pretty miserable day anyway. The tv was a little on the small side. The bar service was a little hap hazard.

Plussat: The location was excellent and parking was available. Quiet, comfortable room and a very good breakfast.

Miinukset: The coffee! It was so weak I asked for another pot but this wasn’t really any better. Choice of TV channels was poor and not easy to operate.

Plussat: Location Staff helpful when needed

Miinukset: Initial room had sewerage smell running through it Bed too hard Only whole milk as part of tea and coffee facilities in room??

Plussat: great location and a great staff.

Plussat: Good location and comfortable room

Plussat: helpfulness of staff, cleanliness and location

Miinukset: no lift (elevator)

Plussat: It's an old hotel which has been very well modernised without spoiling its character.

Miinukset: No problems at all.

Plussat: city center location

Plussat: Always clean, staff always friendly.

Miinukset: None

Plussat: Excellent restaurant

Miinukset: Heating a little too high

Plussat:

Miinukset: even with thermostat turned off;the room was very warm all night.

Plussat: Friendly staff

Miinukset: Slow to check out. Needed more staff on at this peak time. Very noisy outside on sat night

Plussat:

Miinukset: Room was too hot

Plussat: visit the area

Miinukset:

Plussat: Staff & accommodation were fantastic, very friendly place to stay

Miinukset: Food was very average

Miinukset: The rooms were tired and damp odours Shower needed a good clean

Plussat: Breakfast only

Miinukset: Room is very old and not clean, staff is only one person and has to wait for everything, no other facilities

Plussat: The room had all the facilities, tea/coffee, hairdryer, iron/board, hot water and heating. Nice location by the river, Nice pub and dining room, free parking and good wifi. Very friendly staff and good breakfast.

Miinukset: The room had a very damp/musty smell and the shower room had some mould and needs completely refurbishing. The heating was on during the evening but not in the morning, so quite cold. The evening meal (pie and mash) was just okay. Very lumpy mash and slightly undercooked potatoes, poor vegetables and very salty gravy with meat that needed longer cooking. The worst thing was the noise of a water pump/boiler continually starting and stopping until at least 12.30 p.m. so I couldn't sleep (room 3). The room also needed a good clean (bits on the carpet and cobwebs/dust. There is a door in the entrance that is linked directly to the pump room, so avoid this room. They also had very limited beer options, only Guinness or one IPA, no bitter or cask ales, unusual for a country pub. I wouldn't stay again because of the damp smell and noise.

Plussat: A great location, Breakfast was good,

Miinukset: Room was awful musty, and very tired, front door was rotting and warped so made it difficult to open and close, and the bathroom door was also warped so didn’t close, the bathroom needs desperately to be replaced.

Miinukset: The toilet in the pub was not clean and the restaurant needed a maintaing hand

Plussat: Fantastic Food. Good size rooms. Modern clean layouth.

Miinukset: One member of staff a little abrupt on arrival. Other staff tried very hard.

Miinukset: Very friendly staff And there's a kitchen you can use witches handy

Plussat: Barry is a great host and very accommodating!

Plussat: Bed was comfortable,staff very helpful and friendly, good for an overnight stay

Plussat: The price was very reasonable and as we were staying for a Funeral it suited our purpose. The welcome and service were excellent and staff very friendly.

Miinukset:

Plussat: Location + carpark

Plussat: the room was so comfortable and i liked the atmosfer of the hotel that made me feel like being at home . the manager was so kind to me and helped me enjoy my trip, i love that place!

Plussat: Value for the monmey

Plussat: Liked the location just across from station and not far from shopping centre. Also staff were really pleasant and friendly and think my friend and I made them laugh so a very pleasant stay

Miinukset: Ilmastointi puuttui.

Plussat: Room was amazing

Miinukset: No lift only stairs didn't effect us but may other people

Plussat: continental side excellent

Miinukset: The fried breafast particularly the scrambled egg it tasted like it was cooked the day before,

Plussat: Food

Miinukset: wifi

Plussat: Very polite and helpful staff, comfortable room, decent breakfast.

Miinukset: The only thing I can think of is that a duvet doesn't really make sense in June ;-)

Plussat: The hotel is perfectly located for a stay in Cockermouth. It is super clean and has a real sense of grandeur. Breakfast is great and it would be hard to beat on value for money. A solid choice if staying in this area.

Plussat: Perfect stay. Lovely hotel. Huge rooms and bathrooms. Will definitely stay again.

Plussat: Bed was comfy, nice bar, great location

Miinukset: Bathroom smell from drains

Plussat: Staff, shower and location. Also pet friendly

Miinukset: The room was smelly and the bed uncomfortable. The first room we were given stank of smoke (room 124). 2nd room (121) stank of dampness like there had been a flood in there. Made even my clothes smell

Miinukset: Bathroom smelled strongly of stale tobacco smoke. Overall, the room and the premises badly need refurbishment. Threadbare carpets throughout speak volumes.

Plussat: The receptionist was amazing

Plussat: The bed was very soft and comfortable.

Miinukset: The first room we were allocated smelt of damp or must, it also had a dilapidated feel about it. However on informing the staff, they immediately swopped us to another room that was very comfortable. I feel that someone from the staff should have been aware of the conditions in the room, which were not in my view healthy or acceptable.

Plussat: Good location, perfectly pleasant but the building is rather ‘tired’

Miinukset: Shabby. Mould in the bathroom. No huge complaint. We would probably stay again if we had to

Plussat: every thing

Miinukset: noise 1.30 am from other customers

Plussat: The staff were very attentive and friendly and the bed was very comfortable

Miinukset: Nothing

Plussat: All was very nice. Helpful staff and excellent food.

Plussat: Pleasant staff

Plussat: The bed was extremely comfy and the room fitted to a good standard.

Miinukset: Nothing

Plussat: Clean and tidy. Staff are friendly. Breakfast nice.

Miinukset: Mattresses on bed need upgrading . Hole in nets at window.

Plussat: It was the perfect location for us. Had an evening meal and it was really nice. Staff were fantastic

Plussat: The staff was extremely nice and helpful.

Miinukset: It was all good, just a bit run down

Plussat: Great location, room very clean and comfy. Staff very helpful.

Plussat: good location to Peterborough and football ground staff very friendly and hotel is going through a revamp, its looking good good breakfast also

Miinukset: bedrooms need a little TLC otherwise good hotel and good value for money

Plussat: What a bargain! Clean, well positioned with customer focussed staff!

Plussat: Room was basic but clean, comfortable with everything we needed. Bathroom good with lots of hot water. Staff were helpful and welcoming. Breakfast was good but would have liked some fresh fruit. Coffee was good. It was a bonus to have car parking.

Miinukset: The fire exit sign on the ceiling was too bright and a bit disturbing.

Miinukset: Shower in the room rubbish ,no heating in the bar couldn’t stay for a drink to cold

Plussat: Enjoyed sitting outside looking over the lake.

Miinukset: A really loud continuous noice behind our wall in the morning sounded like hoovering but was really early 7am woke us up and went on for ages

Plussat: Cant remember i was drunk

Miinukset: Dont know i was drunk

Plussat: I was very surprised with this hotel, everything exceeding expectations, safe parking very clean, pleasant staff 10/10

Miinukset: shower curtain

Plussat: Added greatly to our Peterborough experience

Plussat: Room and bed comfortable

Miinukset: No lift to1srfloorstopping on our return journey ey

Plussat: Breakfast was good, with a touch of old style service

Miinukset: The bar area for supper could have been much better presented.

Plussat: breakfast was the only good thing

Miinukset: when we got there couldn't find our booking and when they did was told it was only for 1 night instead of two 20 mins later it was sorted

Plussat: Staff were fantastic and very attentive. Great location in a lovely village and the hotel has alot of history attached to it which makes it very interesting. Nice well maintained garden. The conservatory is very pleasant (but needs a bit of maintenance as it had a leak!!!). Comfortable bed and nice bathroom with Elemis toiletries provided.

Miinukset: The Haycock looks very tired in places and in need of updating and repair. Carpet in our bedroom was stained alot and im sure it could have been sorted fairly cheaply with a carpet cleaner. Tap in bathroom drippping, and toilet roll holder not fitted properly.

Plussat: Good selection for breakfast. One of the staff, Steve was excellent, very helpful and knew exactly what was going on. We asked for a garden room as we had the dog with us which they provided and that was very useful.

Miinukset: On check-in the staff had no knowledge of my booking and were very disorganised. Having my booking reference number made no difference to them. I waited a long time to actually be given a room key. Rooms are very dated and old fashioned. The hotel needs a lot of work doing to it.

Plussat: Didn't have any food there

Plussat: Friendly and helpful staff.

Miinukset: Poor service due to lack of experience and young staff during event.

Miinukset: Bathroom was a bit tired, shabby in places. Extractor fan wasn't working well

Miinukset: It is extremely dated and warn out

Plussat: The food was very tasty but limited choice

Miinukset: Very poor service and room very dated with furniture that's either broken or thread bare. Very poorly lite throughout the hotel. Bathroom tiles on floor cracked and uneven.