Eman Bkk Hotel

Breakfast and very nice people

I think when the hotel is finished, it gonna be a nice place. Hotel is under construction, a lot of dust all over the hotel, and noisy. No parking available. It will be a good idea to advertise about the construction work. No wall in front of the hotel... at the moment certainly no 4 stars worth

If you want to stay center of construction site that hotel is for you

Can't say I like my stay...

The hotel is under renovation, we couldn't use the pool. The noise started in the morning, we couldn't possibly sleep with that. We booked 2 months ahead, and the renovation started around 2 weeks ago, the hotel could have told us about the renovation, but of course they didn't. No other compensation or apology in person at all, just a notice pasted inside the lift. The front desk wasn't that friendly either. The location is also far from the central station. Room wasn't clean. Not worth the money at all.

The property is nice, rooms are spacious and the breakfast is ok.

A hotel that values its guests and cares about their experience would close while having renovations. This one clearly only cares about profits and not about the guests. We booked this hotel based on what we read on booking.com, thinking there was a pool. Upon checking in, we were told about current constructions, meaning there is no pool. We were disappointed as we clearly picked this hotel for this feature. Asked for a discounted price but we were told the price is already discounted. However, on booking.com, the price clearly shows that the facilities include the pool. We accepted this and moved on. Until next day, when we were woken up at 7:30 am by the insane noise of drilling right above our room. Anyone who thinks I’m exaggerating, I have recordings of the unbearable noise. We complained, but the staff were unable to do anything. When we asked to talk to the manager, they couldn’t reach him. After waiting half an hour, we got an email address. It was the worst experience in any hotel we ever stayed at. Guests go to hotels to rest, and have a good holiday, which is absolutely impossible at this place while the renovations are ongoing. Drilling happened for hours during the whole day, between 4-6 pm on our first day and 7:30-9:30 on our second day. The management of the hotel should realise that especially the rooms in close proximity of the current works should not be given to any guests. In the current state, as works are on the 6th floor, any room on the 5th floor is unbearable!