Hotel Maya Turquesa

None

Worst hotel and service from any hotel I have ever stayed with

Cosy Good location

Ended up paying some 800 pesos extra for unclarified reason.

Room had aircondition, thats the only luxury. Unfortunately, the bathroom was taken over by cockroaches, i killed atleast 8 and thats not actually my business.

Cockroaches all over

The room we booked was equipped with a fridge, kitchinetter with a microwave oven and a cooker and a coffee maker. The room was spacious and quite comfortable. Walking to the pedestrian zone and the beach is no more than 5 minutes - very convenient location.

The hotel charged the bill in advance - even during the period of cancellation free of charge. We had to insist on and wait for the one room we wanted (with a kitchinette), as we were offered many other available rooms that were very poor value for the money. The hotel can get quite noisy, especially due to a bar with a loud music opposite. It was tricky to get our valuables from the hotel locker, since the manager was out and she had the only key available. I am quite sure - especially during the off-season - one can find more reasonable accommodation at the same price in the area.

Close to 5 avenue, the main shopping street in Playa del Carmen. Not far from the beach.

Not as nice as the pictures implies. No fridge or microwave in our room. We only got one towel each, none to dry our hands on. The shower leaked so there was water all over the bathroom floor and the hotelroom floor. Most of the staff did not speak english.