Etsi halvat lennot: Porter Airlines

Porter = Spirit?

Plussat: Once they were up and running, Porter was a great airline. Flight was short so i didn't expect anything fancy on the food menu anyway

Miinukset: My flight got delayed at least 5 times. Not a great first experience. Had an eerie likeliness of Spirit, which we all know is just not a real airline. not sure if I would fly again if that is the general perception of Porter airlines. I could care less about comfort as long as I get to where I am going on time, which I did not.

Miinukset: the flight was delayed many times with no real explanation. i tried calling customer service to get on an earlier flight, wait time was 75 minutes, and i found out that the earlier flights had been over sold so there were no openings... and they cancelled other flights later in the day which is why the earlier flights were overbooked. Also, the flight attendants seem to be militant about everything during take off and landing (this is not a good thing). If a customer wants to land with headphones in, i do not see a problem. this seems to be a change from every other porter flight ive been on.

Plussat: Cancelled with no explanation and a very last minute email notification. No compensation provided or lodging. They just booked me on a flight two days later! Unbelievable. I will avoid flying with them ever again.

Miinukset: Cancelled with no explanation and a very last minute email notification. No compensation provided or lodging. They just booked me on a flight two days later! Unbelievable. I will avoid flying with them ever again.

Awful

Plussat: Johnathan at the gate was very informative and gave us information. But it was very obvious how unorganized the company is run.

Miinukset: We were delayed going from Newark to Montreal (both legs), as well as Montreal to Newark. The reason given for the delays was "there is an international pilot shortage" by a Porter gate women, meaning that Porter books more flights then it has hired Pilots. Probbaly one of the most unorganized and unprofessional business models in the industry. The lounge does not even have food for purchase, the refrigerator shelves are empty and no where to go get food. Has been an awful experience.

Flight cancelled for lack of crew and spent 2.5 hours on hold

Miinukset: Flight from north bay to Toronto was cancelled the day before. Spent 2 hours and 24 minutes on hold to talk to someone from porter airlines to find it what happened, and then 45 minutes on the phone trying to rebook flights. Ended up renting a car and driving through the night to get to Toronto. I'm not planning to fly porter again.