Prescott hotellia

Miinukset: We stayed 6 nights but no one cleaned our room the entire time we're there. We had to get towels and supplies from the front desk.

Plussat: Curb appeal

Miinukset: bathroom lights didn't work, bathroom was dirty, TV kept turning off, we were stuck in elevator for about 10 minutes, yelling and door slamming in room next to us. Obviously not a great stay.

Plussat: It did have good views of the city.

Miinukset: Our room was not sound proof. We were awaken both nights by our neighbors loudness. There was no fan to turn on an act as a noise maker. We had to put towels and pillows up against the door to try to muffle the noise. We could every worth they were saying.

Plussat: The views and the outdoor property was breathtaking.

Miinukset: upon arrival we found someone else's dirty under garments on the floor in our closet-yuk. At these times when extra attention is supposed to be done due to the virus, that made me skeptical if even if it was done at all! The air conditioning unit made loud noises each time it went on and was noisy the entire time it was on. Loud noise as it went off too. When visiting the pool early one morning, upon opening, the cleaning lady came in with her cart with sprays hooked on it. Not once did she spray down any of the tables, chairs, or lounges(which were cloth). Again, aren't we supposed to be taking extra cleasiness precautions at this time, especially when there were 50ish folks in there the night before? Needed sheets for the sofa-bed, it took over 40 minutes for them to arrive, then forgot the pillows, another 10 minutes. Asked the maid who had stacks of towels and other replacement items on her cart, for2(two) bath towels. Oh,no, she tells me only little towels-go to front desk in lobby for bath towels-really? Lastly, no restaurants were available, only room-service, yet the bar was serving to huge crowds of people. NO social distancing or mask-wearing. Iy was a disappointing experience to say the least.

Plussat: Price

Miinukset: Could not Check-out early without paying for all nights reserved. I would not consider this a 4 star or a AAA diamond rating at all.

Plussat: Casino on property, live music in lounge and close to whiskey row

Plussat: Victoria at reception was lovely, so hard working, professional & personable. She gave us the perfect room, fantastic view & helped us with any questions & concerns. We enjoyed drinks at the bar & on the patio & a lovely in room breakfast! It was a wonderful “mini-moon” for us after our whole wedding & honeymoon in London was cancelled!

Plussat: Just really nice. Big room. Very quiet. Couch, easy chair. Nice accessories in bathroom.

Miinukset: Smoke smell from casino in lobby. No problem upstairs in the room.

Plussat: Beautiful view

Miinukset: Our keys where not working way before checkout time

Plussat: Beautiful setting and great views

Miinukset: Very dirty rooms. Fingerprints on the dressers, hair in the bathroom,and dried cranberries on the pull-out couch mattress.

Plussat: It was modern, clean, comfortable and afordable.

Miinukset: A small extra charge upon Check-in

Plussat: It is an older hotel but incredibly well cared for. Rooms are so quiet and it was so relaxing. Room service was incredible and so reasonably priced. Huge rooms and the staff was friendly and super helpful. I will stay again for sure.

Plussat: The staff was extremely friendly and the whole atmosphere was of relaxed, affordable luxury.

Miinukset: The balcony in the room was great but no chairs or small table to make it more useable. The pool area was not comfortable as no lounge chairs etc.

Plussat: Atmosphire, relaxfull,convienant,excellantfood.

Miinukset: They had no confirmation of our booking through your website and took forever to get a room. We made our reservations for a deluxe queen room, but they gave us a room with two queens.

Plussat: The rooms were spacious.

Miinukset: The pool area needs to be updated.

Plussat: I liked the location of the hotel. It was not too far away from downtown Prescott, and we were away from the traffic of the main road. It was only a $8 taxi to downtown Prescott.

Miinukset: I did not like their level of customer service. The staff could have been more excited to do their job and not leave us standing at the front desk.

Plussat: Lovely room with lots of space to spread out. Beds fairly comfortable. We had dinner in the dining room and it was good. Unfortunately there was a huge convention at the center the weekend we were there and they overwhelmed the facility. Taking up much of the space in the lobby and hallways.

Miinukset: No where to get coffee in the morning easily. Other than the coffee pot in the room which ended up undrinkable.

Plussat: Nice large rooms

Miinukset: The T.V. had bad sound. If a program had music and narration, you couldn't make out any of the words, just loud music. Thought there would be a small microwave in room, since there was a small refrigerator.

Plussat: It appeared they anticipated everything you would want in your room. They had a refrigerator, microwave, coffee maker (regular/decaf coffee), tea (green/black), packets of condiments for the coffee, several waste cans, upper line of shampoo and such, etc

Miinukset: No

Plussat: Location was amazing

Miinukset: I feel for the price I paid for the room it was inadequate for the astronomical amount I paid

Plussat: character

Miinukset: Was only able to do a quick overnight, could not spend time to really look around

Plussat: location is ideal to explore the downtown area. Close to the courthouse and restaurants, antique stores. Historic charm

Miinukset: I think that the standards of the hotel have fallen a bit. It was looking a bit worn. Carpet on the stairs was dirty. The staff at the front desk was not always as polished as they used to be. Training the staff to be more consistent in the professional behavior.

Plussat: The service was amazing! Front desk and restaurant A+.

Plussat: The historic charm and friendly staff.

Miinukset: The cost of the stay for the size of the room.

Plussat: The lobby was great. The location - close to a lot of restaurants and the nice park downtown - was terrific. I read that your hotel was haunted. At night, I believe a spirit pressed on my mattress two times.

Miinukset: The room was too small - it was like rooming in a closet. The bathroom was so small, I had to turn sideways to use the toilet.

Plussat: everything. I was able to walk to plenty of things in the half-mile radius of hotel. I love classic decor of hotel and rooms. front desk and employees at coffee bar - very cool and very helpful. been visiting for 25 years.

Miinukset: the restaurant and bar at hotel - WAY COOL. great menu selection. however I felt brushed-off by the guy bartending and waiting tables. he acted way more interested in chatting with locals at bar than actually providing good service to a non-local.

Plussat: The staff very nice, They had a lot to do and did great job.

Miinukset: No

Plussat: Location

Miinukset: In over 45 years of travel and an estimated 400+ hotel stayes,this is the first hotel where I checked out early even though the room was paid in full.

Plussat: The location.

Miinukset: Room was filthy; air conditioner was excessively loud making it impossible to sleep; musty odor made it difficult to breath; mattress tilted; front desk staff were aloof.

Plussat: It's history and it's beauty

Plussat: Beautiful hotel! Love the vintage elevator. Great location and wonderful staff. Lovely breakfast. Highly recommend!!

Plussat: I loved everything about this place!!

Miinukset: No I loved it and would stay again!

Plussat: Located in downtown Prescott on Whiskey Row so it is within walking distance to a lot of great spots

Plussat: Front desk service was great. And the old school ambiance was fun.

Miinukset: We happened to be there on St. Patty's Day, and the bar next door had a party with a live band until well after 1:00 am! I could not fall asleep. But it wasn't the hotel's fault!

Plussat: Lots of character and close to everything

Plussat: Location was great and history of the hotel was fun. Breakfast was good and bar/restaurant was nice.

Miinukset: Small bathroom area and no chain lock or peep hole in door to room.

Plussat: I chose it for its towntown location AND it is reasonable.

Miinukset: Our bathroom was tiny and old fashioned, but who cares? If I want a spa experience I will go to one.

Plussat: Location cannot be beat, and the historical aspect was definitely a draw. The bed and pillows was very comfortable!

Miinukset: The room needed updating.

Plussat: Room and Bathroom were Super clean! Fun riding the oldest elevator in the country. Early morning coffee. Great location! Free parking in garage just behind hotel.

Miinukset: I couldn’t find anything I did not like while here.

Plussat: The charm of the old building and the vintage elevator were awesome! The location was also fantastic...close to everything in downtown Prescott!

Miinukset: The rooms are very outdated, not consistent with the age of the hotel, but like it was updated in the 50s and hasn't been touched since.

Plussat: Love to stay here! Fun and great hotel

Plussat: Nice experience, the location was great and hospitality was exceptional. I m sensitive to sound while trying to sleep...I had no problems in my room.

Miinukset: No in room coffee maker. Small bathroom with no counter top area around sink. Renovation would be welcome but it has a rustic feel that compensates for the lack of modern amenities.

Plussat: I always stay here and always have a fabulous experience! But the view from the room is gorgeous!

Plussat: Clean

Miinukset: Couch uncomfortable and light kept flickering n room

Plussat: The rooms were large,clean and had a microwave and refrigerator so we could prepare our own food. We have food allergies and it is a pandemic. The pet friendly room had outside access from our room.

Miinukset: The staff did not always wear masks.

Plussat: Pet friendly

Miinukset: A bit outdated

Plussat: The layout and access

Miinukset: The lighting and furniture sucks. The I Love Lucy producers want their lamps back.

Plussat: The staff that works there is amazing!! Very friendly , nice and always smiling. They make a difference

Miinukset: no hot breakfast (but understandable with everything going on)

Plussat: Breakfast sucked ...my children had to spend the night in a room across the whole property....when I asked for rooms close together. I know there were openigs... the staff was rude... well the older man at the desk. Incredible.....his "I guess I can help you" attitude. I'm a nurse, and so I am at the HIGHEST level of customer service there is.... Professionalism is somethi g I take pride in myself, and therefore demand it when I am the consumer. I would never speak to a patient, or a patient's family member with such disrespect and incontinence. I felt like we were the burden in his life, and he couldnt be bothered with us. Rude. Not a good look for the La Quinta Inn. We wont be staying there again....which is unfortunate, because I am up there in Prescott all the time for work. The rooms were nice and clean, and our maid service was exceptional. Too bad.

Miinukset: See above

Plussat: Professional, responsive, kind, focused customer service. Answered all questions, responded to needs of our room. Honored veterans by creating veteran parking spots. Thank you

Miinukset: Nothing, except individuals who were not veterans parking in veteran parking spots. (Hotel not able to control I don;t think)

Plussat: Rooms are big

Plussat: Beautiful setting and a lovely room. The front desk representative who checked us in was very friendly. The hotel had a nice greenbelt area for our two pups.

Miinukset: Noisy family above. Front desk contacted but unable to help. Noise went on for 4 hours....until 10:30.

Plussat: The building and balcony were pretty and so was the location. Super clean!

Miinukset: I couldn’t stay longer!

Plussat: The patio area. The staff was very friendly. I like the checkout time as well.

Miinukset: The room wasn't as clean as I would expect

Plussat: The breakfast during the covid 19 probably was safe for everyone but im sure if it was under normal circumstances it wouldve been great. They were under construction and the gym wasnt open this was unfortunate and at booking and upon arrival there was no mention of it. I got up early to go to the gym and ...no gym on second floor per gal at the front desk because of construction work being done. That was a bummer.

Miinukset: Breakfast and access to a gym work out. Too many kids in the pool.

Plussat: Nothing

Miinukset: Whorible customer services

Plussat: Pooll and Jacuzzi

Miinukset: The hotel was under construction and a lot of the parking spaces were blocked off so that if you came in late there was nowhere to park but all in all it is a wonderful property over all.

Plussat: Very clean, open/ not cramped, excellent AC/heat, nice little kitchen area, beds are nice and comfortable, bathroom and shower are excellent.

Miinukset: The towels are like sandpaper, lol, could use some softener

Plussat: Wonderful hotel in the heart of Prescott. Quiet, clean, and the staff were great.  the front desk was very welcoming and helpful. One of the nicest Springhill hotels I’ve stayed in. Will definitely stay again.

Plussat: Not much

Miinukset: Was there two nights. Could never get room cleaned. Many promises to send some one right up but never kept. Just many excuses. No one really cared about anything

Plussat: Most welcoming and helpful front desk lady. Newly remodeled clean studio suite, cleverly angled to provide privacy. Nice hot breakfast buffet. several nice eateries within walking distance.

Miinukset: no

Plussat: Room and staff were amazing.

Miinukset: Breakfast could have been a little better.

Plussat: How it accommodated my family of 5 and alot of places don't take 5/6 people.

Miinukset: I didn't see anything I didn't like. My children enjoyed the pool and said it was very nice

Miinukset: Hotel was under reconstruction and no one informed us of such. In addition assigned room was right in the middle of and facing the reconstruction.

Plussat: Outdoor area was very nice

Miinukset: There was poop in the pool and the staff was rude. These are not true suites.

Plussat: Great place to stay

Miinukset: Nothing

Plussat: Everything was perfect.

Plussat: Good location

Miinukset: Hotel was hot bed was uncomfortable Free breakfast was a banana in a bag

Plussat: All staff were eager to make my stay exceptional and they did.

Miinukset: Looks are deceiving! Looks better on the internet then it did when you got there usually Best Western's are very nice but my husband and I were very disappointed !! Too expensive for what it is!!! Not worth the price

Plussat: The staff was welcoming and extremely helpful - went above and beyond! Our room was pristine and accommodated our whole family perfectly, even the dog! Very pet friendly hotel that even had a dog run nearby. Very affordable.

Plussat: Quiet, comfortable, friendly people from the desk clerk to the housekeeping and maintenance staff.

Plussat: Do to the COVID-19 .. there was NO hot breakfast. But the hotel did provided a TO GO breakfast. We still enjoyed it.

Miinukset: NOTHING !!

Plussat: I love how clean it was, And the decorations were nice so inviting I just wanted to jump into bed!

Miinukset: I had to call the hotel almost 10 times my day of check in before somebody answered! It was extremely frustrating as we had people coming at different times. When I finally got through the man was very short with me and not helpful. I was disappointed.

Plussat: Can always get the room I want and staff is very accommodating. Breakfast is great, too.

Plussat: The price was very high and the to go bags only had a muffin and an orange. Pool was vey small but staff was super super nice and helpfull.

Plussat: The morning staff were very friendly. My daughter really liked the lotion that was on the counter and she asked housekeeping for some more and they gave her 3more bottles!! That really made her day!

Miinukset: We asked for 3 keys to our room and only 1 worked. You had to have a room key to get the the ice machine. Breakfast consisted of a walmart brand nutrigrain bar, a banana, a muffin, and the smallest bottle of water i have ever seen. We did not have pillows for the fold out bed and when we wasked for them they documented that we asked for extra pillows. It was hard to get to. You had to go around town to get the the right side of thw road to pull in. You can only get to it from one way.

Plussat: location

Miinukset: Outdated, old, it is odd that coffee pot was put in bathroom counter, perhaps they don't want you feel like to drink it.

Plussat: we had a sack breakfast the sausage burritos were great. the fruit was old and couldn't eat the bananas. the hot tub didnt work the first night but they had it yup and running the next. ot was great Tito see they were always cleaning and we had coffee and lemon/lime water very refreshing 24/7.

Miinukset: we had black mold on two walls of our room. otherwise it was a great experience.

Plussat: Location was great! Staff was Awesome ( Really only interacted with Patrick which was at check in and check out) Beds and pillows were sooooo comfortable!! I would like to know what kind of mattress it was

Miinukset: Not that we didn’t like it but did not take part in the complementary breakfast. I’m sure because of COVID is the reason everything was in bags pre-prepared.

Plussat: Location

Miinukset: Staff was not very competent (3 different people)

Plussat: Location. Beautiful views from balcony.

Plussat: The grounds were very poor.

Miinukset: The room was very unattractive! Nothing like what was shown on line. Pillows were very old.

Plussat: The grounds were beautiful. The staff was great.

Miinukset: The shower curtain was dirty. The paper products were poor. It just seemed worn and carpet felt dirty.

Miinukset: Older hotel , rooms need updating especially the bathroom.

Plussat: Very pretty property

Miinukset: Hot tub out of order

Miinukset: Very nice they had upgraded our room for some reason. Loved the pillows. I did notice some spots on carpet by chairs but all in all very nice.

Plussat: The location.

Miinukset: The room was kind of cramped. The shower was really hard to get into. You have to squeeze between the toilet and the wall. Pipe hammering noise coming from the wall all night.

Miinukset: Hotel seemed fairly outdated and the pictures online were a bit misleading.

Plussat: Decent views, and hot tub worked as advertised. The bacon, eggs and waffle breakfast in the morning was well prepared, and the piano player in the morning was a nice surprise. Staff were generally friendly, and we had no issues getting questions answers, with parking, billing etc. Weather did not permit swimming, but the pool appeared to be in working condition.

Miinukset: Rooms are extremely outdated and are in desperate need of remodeling and minor repairs. The pictures featured on the website are of very flattering angles and cherry-picked areas that do not represent the overall quality of the resort. Routine maintenance of many things -- sticking room doors, overgrown landscape, non-working fire pits etc -- in additional to very dated rooms, cumulate to a quirky experience I would expect of a smaller bed-and-breakfast hotel. I will not be returning until/unless they undertake a serious remodel and repair effort.

Plussat: Comfortable bed

Miinukset: TV did not work, had to change rooms. No comfortable chair. Definitely NOT a 2.5 Star motel. Front desk lady was GREAT!

Plussat: Convenient to downtown and the realtor's office. Everything close by.

Miinukset: Everything was very good. Breakfast was served and a good variety.

Plussat: Right across the street from Yavapai College. Very easy to get to where we wanted to go.

Miinukset: Parking is snug, and the construction trailers in the parking lot at night made things a touch snugger. There was auxiliary parking available in another lot across from the lobby.

Plussat: Extra parking area

Miinukset: The door had a huge gap and was broken; wouldn't close without pulling/pushing it firmly in place.

Plussat: Excellent location ... close to all! GREAT breakfast and very nice staff!

Miinukset: Room 136 (which we select every time at this property) was extremely musty and humid smelling! I think the A/C unit needs to be cleaned and filter changed(?)!

Plussat: Room had nice decor, clean. Beds were comfortable. Staff was very helpful.

Plussat: Location

Miinukset: Staff was rude, false advertising on site, place was loud.

Plussat: room was clean and ac worked great!!!! easy to let your dog out,parking was close to room. its very close to the town square.

Miinukset: very cramped room but very cheap compared to other dog friendly motels in area.was carpeted and smelled from prior four legged visitors. linoleum cleans easier and doesn't hold smells. bathroom was clean but very small.

Miinukset: Did not clean our room after asking twice and we took our dog out of the room

Plussat: Everything was OK.

Plussat: Was fine for overnite stay

Plussat: Staff was friendly. Bed was very comfortable.

Miinukset: Floor was dirty. Dust and Cheerios along the baseboard.

Plussat: The breakfast

Miinukset: Had to run ac all night because room was very hot and it was winter also beds were very uncomfortable

Plussat: The king bed was very comfortable

Miinukset: Nothing

Plussat: Breakfast was good. Location was close to everything. Did enjoy the comfort of the beds.

Miinukset: There was nothing about the location that I didn't like.

Plussat: Convenient location & indoor pool

Miinukset: Look forward to hot breakfast in future sometime, I know due to virus it’s not possible right now

Plussat: Staff was friendly. Hotel was clean.

Miinukset: Breakfast sucked. Nothing but prepackaged and processed foods. For $330 a night, they could have done way better, covid or not.

Plussat: This hotel had everything we needed: a nice room, microwave, fridge, fitness center, pool, and breakfast! All thst at an affordable price. It was awesome!

Miinukset: nothing

Plussat: Staff were great!

Miinukset: Guests did not wear masks in this time of covid.

Plussat: We liked everything! Plenty to choose from for our breakfast....best hotel we have been too on our third trip to Prescott AZ

Miinukset: Nothing really...we likevit all!

Plussat: How clean it looks!!!

Miinukset: Breakfast is not enough

Plussat: Their is not one thing that I could complain about, it was so clean, staff was amazing, breakfast was excellent. Woulderful stay, will definitely stay again.

Miinukset: Not a thing, everything was amazing.

Plussat: It was clean and the hotel room was modern

Miinukset: The staff knowingly put hot shot fire fighters over me who woke us up at 4:45 am. With dropping heavy things, load noises. When I mentioned this to the front desk staff they knew that they get up very early and made noise but still gave me the room under.

Plussat: I liked the fact that when I walked into the building the staff immediately put their masks on and social distanced. It was very clean.

Miinukset: I would have liked the elevators to have signs that say 1 family per elevator.

Plussat: Friendly staff

Miinukset: All staff should be wearing masks due to covid.

Plussat: we loved the breakfast. Rooms are very clean

Miinukset: The pool was closed. wished they had a jacuzzi

Plussat: .

Miinukset: A bonus and a plus would be to have a coffee machine available 24h

Plussat: The swimming pool and that tables outside.

Miinukset: Our room had the window on the parking lot and it was really loud, all the family has been awake several times during the night by costumers.

Plussat: Walking in we were greeted, and staff was supper polite and friendly.

Miinukset: Mmm maybe have a better elevator lol

Plussat: The swimming pool is great and all out around the hotel is nice

Plussat: We keep coming back to Hampton Inn because of the great location, free breakfast, decent wi-fi and friendly staff.

Miinukset: Not a dislike, but, would have appreciated being able to connect my computer to the in room TV via HDMI cable so as to watch Amazon Prime programs on a large screen rather than small computer screen. Remote control unit doesn't allow it.

Plussat: Great place to go!! Very clean!!!

Plussat: I thought the staff was very welcoming and had great manners. Also the pool was a lot of fun. I love the theme of it. I also love that the location of hotel is in the middle of everything my family wanted to go to. The mall, Trader Joe, etc...

Miinukset: No there really wasnt.

Plussat: Very friendly staff, super clean facility and the kids loved the pool.

Miinukset: N/A

Plussat: Clean, good location, adequate breakfast, heated indoor swimming pool, easy parking

Miinukset: Front desk lady had no idea what she was doing

Plussat: Convenient and clean

Miinukset: No

Plussat: The staff was very helpful and friendly.

Plussat: Beautiful view; amazing breakfast

Miinukset: Our room felt somewhat old; I wish the bathroom was updated.

Plussat: Most of the hotel has been updated recently and the care of the owners is evident in the place. Located in the pines with very little road noise it is very relaxing. 2 minutes and you are downtown in the square. We will be returning.

Miinukset: We had no negatives.

Plussat: Excellent breakfast, beautiful surroundings and close to town. Comfortable and clean rooms and a friendly staff.

Plussat: Spotless clean everything. Beautiful setting. Easy access to town and sites, hiking trails. Very peaceful Very surprised how nice it was. All is freshly updated.

Miinukset: Na

Plussat: Good breakfast (Waffles, scrambled eggs, sausage, oatmeal, toast/muffins, yogurt, orange/apple juice, coffee), spacious room w/ microwave/fridge, great quiet location in forested area.

Plussat: So clean and Beautiful setting. Beds so comfortable and breakfast was wonderful. That staff is warm and friendly we will be back next month. G&H

Plussat: Love this place! Staff very friendly and personable

Plussat: Room was perfect for all 6 of us which was amazing. Breakfast was excellent. Area is a bit far away from it all, but that is what I loved.

Plussat: Was suprized with covid 19 they were still offering it , with no precaution being taken

Miinukset: The way breakfast was served

Plussat: Breakfast was good. Great selection

Miinukset: Pool was tiny

Plussat: It was cheep!

Miinukset: No iron and ironing board

Plussat: Slept well. It was nice to have a fridge and microwave

Miinukset: The echo of the Loud choppers coming in and out late at night but the hotel can’t control that

Plussat: Availability and friendly staff.

Miinukset: The toiletry could of been of better quality.(toilet paper and hand soap).

Miinukset: No free breakfast, despite it being advertised.

Plussat: The bed.

Miinukset: I dont like that it does not have iron and ironing boads.

Miinukset: Floors and bath tub wasn’t clean ..... sticky !!!

Plussat: The owner/operator was welcoming and gracious! Very enjoyable experience!

Miinukset: There were a lot of loud guest. There was a fight and police activity. I did not feel that my vehicle or I was safe even though it was parked right by my door. I won't stay there again

Plussat: The person who was in the office was fantastic! Receipt shows it was hotel employee.He was friendly, knowledgeable and nice.

Miinukset: The whole complex had a very cheap/sleazy feel to it. There were people of all hours walking around the parking lot. There was nowhere to sit outside and not very good views. No coffeepot in room and no breakfast.

Plussat: Staff are very kind

Plussat: Stayed here before and liked it, but on this stay they were tearing out the pool with a backhoe jackhammer. So was soo laud could not relax. Called front desk was told they would do nothing to compensate or i could leave. Not cool. Never stay there again.

Miinukset: See above

Plussat: Clean room and easy check out.

Miinukset: Thin walls and windows.

Plussat: There wasn’t any breakfast there due to the Coronavirus

Plussat: Peaceful and relaxing place to stay

Miinukset: Couldn't stay connected to Wi-Fi

Plussat: The only thing I liked was the location.

Miinukset: The room was not at all what was shown in the pictures. The pictures showed updated rooms for the room I selected. The bathtub was gross and the microwave was gross and had a random microwave plate that didn't fit.

Plussat: Everything was spotless. Chrystal clear pool. Exceptional staff, the friendly front desk agent went above and beyond to make my stay comfortable.Housekeeping was wonderful! And they are dog friendly.

Plussat: It was very quiet.

Miinukset: The view out the back was the roof top of a building, so no view. Our room was on the second floor, no elevator, my husband is handicap and stairs are very difficult for him.

Plussat: NOTHING

Miinukset: stated room as"king with balcony"was no balcony. wi-fi had such a poor signal unable to access it. fireplace heater did not work very cold! no toilet paper finding maid impossible had to go buy own, bed poorly set hit knee everytime caused bruizing badly

Plussat: This is a quaint hotel. My room was so cute and I was surprised at the amenities, there was a fridge and microwave. The bath towels were full sized wrap around towels which is unusual in hotels.

Miinukset: The plug for the drain didn't work so I could not take a relaxing bath like I wanted.

Plussat: We had the suite (for 6) and it was cute like a little apartment.

Miinukset: Only thing is we needed to bring an air mattress (sofa bed is like a futon, and I saw it in the photos....it says it sleeps 6 but only if you have small children. There was plenty of room for the full size air mattress so it worked out fine.

Plussat: The staff were courteous and helpful. The room was clean and remodeled. Beds were comfortable.

Miinukset: The room could of been cooled down before we arrived as it was very hot that day and the air conditioner was very loud and prevented a good nights sleep. The bathtub looked new but was very slick.

Miinukset: There return of deposit

Miinukset: The attendant on duty took one look at me and gave a room to her right and told the gentlemen in front of me to go to the left. I later realized that the rooms to her right were older, smelly, un-vacuumed with ugly hair on the bed. Totally disguisting! This was not the room advertized on the internet. I went straight back to the office to complain. The apologizing attendant gave me a room to her left. This time, the room looked alot cleaner and smelled better. We rested ok, I guess Do not recommend anyone staying there. Was a little scary, being a bit away from the town setting.

Plussat: The Sierra Inn is conveniently located just south of downtown Prescott, right on the highway. Even though on the highway, it is quiet. We had a huge corner room (18) with 2 queen beds. Check in was quick.

Miinukset: Cleanliness - One bedspread had a stain on it that appeared to have been pretty recent, like someone had vomited on it. The white grout on the bathroom floor isn't white any more. Toilet paper holder had been pulled off the wall and was missing.

Plussat: it was near restaurants and it was in a good location and it was very clean

Miinukset: there is not small fridge and microwave and shampoo for shower

Miinukset: When we got there the price was the wrong price was $100 more then stated. But they did honor it after supervisor came in

Plussat: That I was left alone, and able to rest due to noise level being kept down.

Miinukset: Cleanliness. They really need to change mop water more often when cleaning floors, as it leaves floors still dirty. Also, lots of corners are neglected in room, leaving built up dirt.

Plussat: absolutely nothing. it was dirty

Miinukset: everything. it would be a list

Plussat: Nothing

Miinukset: Service

Plussat: We could bring our dog.

Miinukset: Didnt like the fact that the reservation wasnt correct. The pictures in the website indicated rooms with a fridge and microwave. Not the case on check in. The price when making the reservation and checkin was different. There was only 1 room booked and I reserved 2. The room keys didn't work initially and they had to be rekeyed. The floors were grimy. There were several long hairs and 1 pubic hair in the supposedly cleaned shower. One of the bedspreads was dirty. My dad found a cockroach in his room. Parking lot was extremely narrow. We had a pickup and parking was excruciating. Oh....and housekeeping cart #2 had a stash of bud light in one of the compartments. Must be using that for stain removal... I do not recommend this place to anyone. And their rates went up to $106/night for the weekend. Not worth it !!! Dont go there. Find another motel!

Miinukset: The cops here 3 of the 4 days.

Plussat: Definitely no thrills the place was filthy we had to have them clean it twice, and with the covid-19 going on they had no amenities at all okay

Miinukset: Nothing

Plussat: Check in was fast and easy, the room was clean and comfortable upon arrival.

Miinukset: Our housekeeper didn't clean our room once during our 3-day stay.

Plussat: Great location. Easy to get to many places of interest.

Miinukset: Ice machines broken. Shower was dirty. Floors had not been swept or mopped. Carpet was not vacuumed. No comforter on the bed.

Plussat: The staff.

Miinukset: Hard to park for signing in.

Plussat: LOCATION

Miinukset: ROOM DID NOT HAVE A MICROWAVE NOR REFRIGERATOR THE HANDICAP REQUESTED ROOM WAS ON SECOND LEVEL WITH ACCESS BY STAIRS. NO INTERNET FOR FIVE DAYS. PLACE WAS RAIDED BY POLICE TWO SEPARATE DAYS. STAFF TRIED TO OVERCHARGE THE RENTAL.

Plussat: Nice updated and clean rooms. Very nice outside eating, pool and jacuzzi area.

Miinukset: The hallway carpet smells pretty musty and heavily stained. Time for a shampoo.

Plussat: This is my go-to hotel in Prescott. Wonderfully appointed, always clean, and nice staff.

Plussat: The location is just off the highway so it has easy access. The room was large enough that you had plenty of space to store your clothes and gear. they had light blocking curtains so the room was dark at night. It had a desk in the room so you could set up your computer without taking up other table space. the full size refrigerator was excellent. it had both a small cooktop and a Microwave. they had both an indoor and outdoor fire pit. the jacuzzi was open later although we did not use it. this hotel has a 24 hour fitness center and a guest laundry if you need it. reception had cookies when we checked in

Miinukset: I did not like the road noise that could be easily heard in the room. because it is on a major highway you have emergency vehicles and sirens all hours of the day and night, I would ask for an interior room on our next stay. we also had an issue connecting to the internet in our room so we had to go to the front desk to get it resolved. the drain in the tub would not stay popped up so we had to use one of the bars of soap to hold it open during showers so the tub did not fill up with water. the people in the room above us had heavy feet so we heard stomping until around 10:00pm then it stopped

Plussat: We had a wonderful time, great staff and facility was very good!

Plussat: Nice, clean, comfortable and the location is premium. The kitchenette was the best feature. Dog friendly most of all. We will be back!!!

Miinukset: Wish they give complimentary slippers especially on winter it’s a must I have to say

Plussat: Felt so comfortable there.

Miinukset: Liked everything

Plussat: Awesome amenities. Pool, patio, fire pits and grills.

Miinukset: Breakfast opened late. Was on a time schedule. Was very basic

Plussat: convenient location, very helpful staff, and is way above the 3 star rating. This is a really nice hotel!

Miinukset: nope! All was good!

Plussat: The hotel was very pleasant, the staff was professional and very nice. Breakfast was very good. The overall experience was excellent.

Miinukset: Nothing

Plussat: The front desk staff was friendly, helpful, and efficient. Everything we saw was spotlessly clean. The location was convenient. Parking was satisfactory.

Miinukset: We reserved a room with a king bed. It was a small king bed if that's possible. The bed was hard--hard enough that we didn't sleep well. The odor of cleaning chemicals was so strong it induced swollen eyes and uncontrollable sneezing.

Plussat: The pool and outdoor fireplace area looked nice, but we couldn't use it.

Miinukset: Staff not conscientious of COVID 19. No masks, no distancing, no sanitizer. Pet hairs in room & refrigerator had not been cleaned. At check out the front desk person was smoking by front door. I left room keys at the desk. Never told about $2 parking fee!

Plussat: The room was nicely done

Miinukset: The shampoo and conditioner we're in very small bottles, there wasn't lotion in the room. The breakfast was a disappointment. Sausages was burnt, didn't know where to put plates and it was dirty. I was charged twice for my room and a week later..no refund

Plussat: Big room. Appeared clean. The front desk closed at 10pm so they called me to make sure u was going to make it in on time.

Miinukset: It’s not been updated for a while.

Plussat: Very clean, we took a white glive litterally and could not find a spec of dust and even under beds every where was clean. A great value, and it was awesome to see the planes.

Miinukset: There wasnt really anything we didnt like...

Plussat: Accommodating

Miinukset: No

Plussat: Very clean, mostly kept up.

Miinukset: Mostly, the matress was very poor.

Plussat: Price

Miinukset: Yes, I had a large stain on my sheets. I called the front desk 3x with no answer and had to sleep on top of the covers.

Plussat: Nothing.i stayed one night & left next morning. Bad location,poor area. Not a nice place. Chemical,musty odors poor lighting, old furniture. They.charged my credit cRd for my full reservation,"only stayed 1 night"..they oweme $---.

Miinukset: the plus in the motel did not work

Miinukset: This is NOT a 3 star hotel. Would barely be a 2 star. Very loud. Could hear EVERYTHING in the rooms next to us.

Plussat: How clean everything was

Miinukset: Bed OK, old leather seats with it missing, bad leg

Miinukset: Noisy.... Thin walls.

Plussat: Nothing

Miinukset: Literally everything I felt very unsafe and it was not clean at all

Plussat: Location, room is clean with hair dryer, coffee pit, refrigerator & microwave.

Miinukset: The shower head spray was not the best. One of the beds sounded like it was covered in plastic.

Miinukset: Woke up to the smell of cigarette smoke coming from somewhere, annoying, but not a big deal

Plussat: Location

Miinukset: Toilet didn’t flush correctly. The bathroom had a drip from the shower head and the tub spout. The bathroom tile grout looked extremely dirty. Need a overhaul!!

Plussat: The location is the seller for this hotel

Miinukset: The room would have been better with air conditioning and the tv didn’t work properly

Plussat: On Memorial Day weekend we waited until Thursday to book a room in Prescott. It was our 39th wedding anniversary and my wife did not let me that she really wanted to get away until Thursday. I personally like to avoid travel on holidays

Plussat: Room was a nicer room, community balcony, vintage atmosphere was great.

Miinukset: Communication ahead of time that room would not be made up each day because of COVID-19. Just because the entire city was doing the same thing doesn't mean this shouldn't have been communicated when booked.

Plussat: Hello! The room was small, quaint, and cozy. Sheets were clean and crisp, with a very cute clawfoot bathtub to top it all off. The hotel staff was personable and we highly appreciated the quiet time that was posted on the door before going into the rooms.

Plussat: The room was nice, the bed comfortable. Good size bathroom. Very charming porch, nice to sit in rocking chairs and enjoy a drink. Love the location, a few minutes from downtown, close to restaurants and shops.

Miinukset: Wish the breakfast had more options, like yogurt and granola or more fresh fruit.

Plussat: We liked staying in such a historic hotel. Very clean and comfortable and great location, walk to everything.

Miinukset: Well, the rooms were small, but that’s the way it was 100 years ago.

Plussat: The hotel was clean and the staff was super nice! It was walking distance to Whiskey Row and all sorts of little restaurants and shops! There was a restaurant on one side and a coffee shop on the other. It was perfect!!

Miinukset: They have refrigerators in a little room where you can keep leftovers. We marked our leftover box as requested and the next day we went to retrieve our leftovers and it was gone. We were a little bummed by that. We were excited to eat the leftovers the next day.

Plussat: The location in downtown Prescott is fantastic, and the staff is completely amazing! The room was clean, with a nice view of the commercial buildings behind it 😆 The bed was large, but left no space to move around, great bathroom though!!

Miinukset: The room did need a table and a couple chairs sit and eat at, especially considering nothing was open due to the whole covid-19 thing, but it was still a wonderful place to stay and we’d do it again in a heartbeat!

Plussat: Walking distance to everything down town. Hotel is historic and has a lot of charm. The staff is excellent!

Plussat: Great place to stay with your pet. The room was the perfect size.

Plussat: Location is good, and the landscaping allows for a very nice quiet space for sitting outside. I visited in late summer, so of course the creek was dry, but I walked the trace and could see in the spring that it would be quite nice with cool weather.

Miinukset: It is a little worn around the edges. We had #2, and it had a non-functioning TV, urine stains around the toilet, and pretty beat up draperies and such. Definitely could profit from some upgrades.

Plussat: Close to family

Miinukset: Very dirty, sheets had hair in them, stains all over walls.

Plussat: Beautiful setting, open space in room.

Miinukset: Sheets were not cleaned appropriately

Plussat: Met great company, while keeping to the CDC guidelines!!! Had a blast!!!

Plussat: I did not have to talk to anyone just enter code and I was in. There was extra plates and dishes and silverware. The room was very cozy and the property was nice and tucked away in the mountains so for someone who likes to feel secluded it was nice.

Miinukset: There was no napkins or paper towels in the kitchen, there was no plunger in the bathroom and with no staff this could have been a problem. The extra blanket in the closet has dog hair on it and the courtyard was very dark at night so some wild pigs were sniffing around and scared me when I went to go to my vehicle at night

Plussat: Nice quiet cottage!

Miinukset: We had a lot of trouble with the TV. The cable kept messing up the picture and some channels wouldn't come in at all! Not sure I like the fact that management is no longer on site.

Plussat: Very nice place to stay. Fire pit in front of every room. Nice court yard.

Plussat: Enough trees to make you feel secluded. Very happy there is a full kitchen with all the things to cook and eat with. Just feels like old fashioned cabins.

Miinukset: The was really nothing negative.

Miinukset: Was a little upset with the cable television. It kept displaying a no signal detected on the screen. We weren’t able to watch some shows before bed because of this.

Plussat: Great place ! We booked a super last minute stay ( booked Thursday night and stayed Friday - Sunday ) Super clean and easy check in , can’t wait to come back soon !!!

Plussat: I loved this place! The lady in the office was so nice and made my experience perfect! Much better than my last experience at the Gordon James Motel. Gordon James had no pots/pans/silverware. It was dirty.I stayed for 20 mins and they charged me ----

Miinukset: Parking! But it was worth the walk. I will definitely stay again.

Plussat: Great staff and very homey feel

Miinukset: No

Plussat: The room was very clean and well appointed. There is a good restaurant next door to the motel. Staff were very friendly and helpful. There was no noise or other issues to disturb my rest. This is a great motel and I will stay here again.

Miinukset: This motel met all my needs.

Plussat: Liked the location, staff & that there was a restaurant next to the lodge.

Miinukset: Would liked to have a microwave & a coffee maker with real coffee.

Plussat: was very nice place

Miinukset: no

Plussat: Close to town center

Miinukset: No frig, no ice maker, no coffee maker, no extra blankets, or pillows or towels.

Plussat: The rooms were comfortable, the television was 50" and had good definition with the full range of premium movie channels. It was clean and used the space it offered well. The internet speed was solid and consistent. Their queen beds were kings.

Miinukset: The entrance is awkward depending on the direction of approach. Might have benefited from a bath tub, there was only a shower.

Plussat: Loved the decor! It was very clean and had great coffee

Miinukset: nothing!

Plussat: All. Will stay again if in the area.

Plussat: Staff. Price & location

Miinukset: Real coffee in room

Plussat: The Apache Lodge gave us a great enjoyable stay in an excellent historical motel. It was pure fun to immerse ourselves in the motif of the motel. We thoroughly enjoyed our stay.

Plussat: Clean

Miinukset: small pet grass area

Plussat: The room was clean and affordable.

Miinukset: The TV operated from the internet. Which buffered constantly. The channels that did work was from over the air which were about 10 channels of old shows. So if you think that relaxing with a TV show is going to happen it doesn't. Also the fridge in the room left everything just a tiny bit cold.

Plussat: Without being too far to walk into the downtown/square area, this hotel is just far enough to be quiet and not on a super busy street. Good beds and clean room. Great shower.

Miinukset: TV channels were difficult to see/control and the hair dryer quit working after a few minutes, but overall it was a great stay.

Plussat: Very clean spacious room with refig and microwave

Plussat: We liked the proximity to Embry-Riddle, room price and having 2 queen beds.

Miinukset: No.

Plussat: The location was close to downtown

Miinukset: The hotel is next to a sports bar that was a little loud. The person upstairs was noisy on both nights-loud dropping of metal and such.

Plussat: Good for a one night stay if that for adults only, if you don't mind leaving with bug bites.

Miinukset: They charged me extra for my two small children. And the lady kept saying it is OK, it's your fault just fix it and it's OK. I also left with 3 bites on my body. We were staying there for two days until we were able to sign a lease for our house and we had a U-Haul trailer on the back of our truck and had nowhere to park. There are like 10 parking spots if that and none of them are big enough for a full size truck if that.

Plussat: The two ladies that ran the place were fantastic... very friendly...

Miinukset: The employees and the friendly ppl we met

Plussat: Great area. Nice rooms, 3 friends up from Phoenix to escape summer heat

Miinukset: Small parking lot

Plussat: The room came with a fridge and microwave. And a good size shower/tub

Miinukset: My room was on the street so I could hear what traffic their was..also someone was on the little courtyard under my room sitting and coughing at 2 am till almost 4 am...I am a very light sleeper.