Louis Althea Beach Hotel

A very well run resort with good facilities and very close to beach. The enviroment feels very safe & ideal for families, with life guards on duty throughout the day at the pool. Staff are polite and problems were resolved quickly. For example, when we arrived, our aircon was not working properly, but was fixed within an hour of notifying reception. All in all I would recommend - especially for families.

Whilst the overall resort and facilities are good, the Family Suite we had booked seemed a little outdated & a little tatty in places & would definitely benefit from a refurb. It was very clean though. Staff, whilst polite, in some cases could use a little more customer service training. an example would be, on arrival me, my 11 year old daughter and my obviously pregnant partner were not offered any help to get luggage to our room, despite there being several staff around reception and no one else awaiting service. Not a major problem but worth a mention.

Lovely setting by the sea, friendly and helpful staff, good variety of foods, child friendly, nice complex - cosy and not too big, great walks /runs along the seafront. Small sandy beach just outside the hotel, lovely clear, water, good for snorkelling.

I would have liked a second key to the hotel room as the door self locked and if one person was inside with the key the other couldn't get in without the person on the inside opening, or leaving the door ajar. Not sure if second keys were available as I didn't ask.