Provo hotellia

Plussat: The room was large with an outside entrance. The bed was comfortable and the whirlpool tub was a treat. The breakfast was wonderful and there were additional snacks in the evening. We enjoyed the outside seating. Overall, the house is beautiful. Leah, the manager, went above and beyond with dining suggestions and information on the city - she even gave us a tour of the house.

Plussat: They gave us a complimentary bottle of sparkling cider which made our romantic stay that much more fun. It also had a great atmosphere!

Miinukset: The eggs they made us didn't sit too well, the rest of breakfast was great though!

Plussat: Lovely people, delicious breakfasts

Plussat: Great breakfast. Location was nice. Hosts were very pleasant.

Miinukset: Too many fragrances in the room.

Plussat: Location was easy to get to. The building is beautiful, and the rooms, including the common rooms are charmingly furnished. The breakfast was the perfect amount, fresh, and delicious, and the manager / cook shared thoughtful and insightful conversation - very nice since we were the only guests that night. Loved the view of the mountains from the yard.

Plussat: The ambience of the 1800s restoration and the complimentary bubbly on ice for our 50th anniversary.

Miinukset: I didn't like the window cooler which noisily went on and off every couple of minutes all night long. It was a continual annoyance all night. And it needs a pocket door on the bathroom. The curtain certainly matched the decor but a door would have provided mor sound proofing privacy.

Plussat: Very convenient to the Convention Center.

Miinukset: More ideal for a romantic couple than for single business travel, but still great.

Plussat: Lovely hikes and scenery

Miinukset: A bit overpriced at restaurants

Plussat: Oops- put this in the wrong box! The only drink that needs fixing is the coffee! I did t like your choice of coffee beans and think you can do better. One night we’re were in the Owl Bar and no one said hi or took our order for 10 minutes. It was all male servers in the bar and they didn’t seem to have the customer service aspect down. Just eye contact and a smile and telling guests you’ll be right with them makes a huge difference.

Miinukset: What I love is the property, so pretty! The staff in the dining room was great!

Plussat: It was our Wedding Night and the Resort was spectacular in setting, atmosphere and just overall fantastic.

Miinukset: There was nothing I could complaint about or didn't like

Plussat: Staff was wonderful. They exceeded our expectations.

Plussat: Magical location. Lovely rustic facilities. Super nice staff. Great food. Lovely experience.

Plussat: Did not have breakfast

Miinukset: Would have liked to have had a desk or writing space with chair in the room but I chose the single/small room so I understand.

Plussat: Fabulous stay! Staff was excellent. Accommodations comfortable. Serene. Dinner at Tree Room was good.

Miinukset: Nothing, truly. Two awesome hikes, a nice dinner and a restful sleep. Could not have been more pleased.

Plussat: Separate wooden cabins, perfect woodsy modern design, private deck with view of the forest, lots of screened windows to let In the fresh breezes. Unexpected bonus of in-room washer and dryer saved us! We also appreciated that such a luxurious place allowed us to bring our dog.

Miinukset: The ONLY thing I didn’t like was that our cabin, number 28, didn’t have counter space for the tall coffee maker. Had to set it on the stovetop to make coffee.

Plussat: Wonderful food! Beautiful setting in the middle of mountains. This is a hiker's dream.

Miinukset: Expect to pay more since you're in a ski resort owned by Robert Redford. The room was small & we had to climb up & down stairs getting to the room as well as within the room.

Plussat: Beautiful location, nice property

Miinukset: Staff was rather inexperienced and unaccomodating

Plussat: Great location, clean, great staff.

Plussat: Super friendly staff and a great location makes this hotel the perfect choice when staying downtown in Provo.

Plussat: We got in late ..regret to miss outside music and we'll patronized bar.

Plussat: Room was great! Liked the location

Miinukset: Multi dispensing shampoo, cream rinse, lotion instead of little bottles.

Plussat: Too. expensive. I didn't eat at the hotel.

Plussat: Cleanliness and spacious room. Staff was great as well!

Plussat: Cleanliness and Staff

Plussat: Nice friendly and helpful staff

Plussat: Great location close to all amenities. Very clean, friendly staff. We didn’t use the restaurant but it sure smelled good.

Miinukset: I thought I would like the covered parking but the parking garage was a bit tight and congested. Good thing we were in a small SUV.

Miinukset: Lobby was a little unwelcoming and the halls were noisy with guests late at night.

Plussat: Location.

Miinukset: My room was perfectly clean, but the smell was really off-putting. A friend said perhaps it smelled like new carpet, in which case, there's nothing you could do. But to me it smelled like MILDEW and was very disturbing.

Plussat: Staff was very friendly and helpful at checkin.

Plussat: Pool and hot tub clean - bathroom spacious and functional - good space in room - breakfast hot n varies daily - good service as needed

Miinukset: No car charger - bed was hard

Plussat: breakfast was very good. Lots of choices and fresh fruit and smoothies.

Plussat: It was a nice room a little pricey but nice enough

Miinukset: The closet door would not stay shut ut kept opening so I had to keep my suitcase in front if it.

Plussat: It was clean.

Miinukset: It was depressingly dark everywhere. The ceilings are low and the lights are dim in the hallways and common areas. The entire place is different shades of dark tan and rust color. No life. I did not want to be there except to sleep. And it smelled like an old lady's house. This property does not currently live up to the Hilton standard and needs a refresh sooner than later.

Plussat: The room was clean and easy access from the freeway. Great cookies and takeaway breakfast was a plus.

Miinukset: Hotel room I booked was not the room I got. I was supposed to have a king and a sofa bed. I just got a king.

Plussat: Everything was great except (see below)

Miinukset: Bed was too firm

Plussat: Staff

Miinukset: No

Plussat: Friendly staff, fast easy check in, room & hotel in general was clean. Would stay again here.

Miinukset: No- cons

Plussat: The very comfortable bed and lovely hot shower. It was in a great location

Miinukset: It is a bit old.

Miinukset: Maid staff not friendly

Plussat: Great breakfast!!

Plussat: The rooms were clean. The staff was friendly and helpful. The motel is at a great location. We loved the king suite and its facilities. We will definitely be back despite the cleaners used.

Miinukset: The cleaner used in the room and hallways was strong. The cleaner smell slightly aggravated our asthma causing us to have to use our rescue inhalers.

Plussat: Rooms are spacious and clean. Convenient location. Friendly staff. Good breakfast.

Miinukset: There’s only one elevator on one side of the building. We had to walk far to get to our room. It seems odd that they don’t have an elevator for rooms on that side of the building

Plussat: Closeness to our destination. Happy staff!

Miinukset: Nothing to dislike, great !

Plussat: Really convenient location, close to BYU campus, shopping and restaurants.

Miinukset: Nothing that I didn't like about this facility

Plussat: We enjoyed the light dinner and breakfast was tasty. The king bed was very comfortable and the water pressure in the shower was great

Miinukset: orange juice machine was broken

Plussat: Staff, room cleanliness, location.

Miinukset: No!

Plussat: Our stay was great. The room was clean, the staff efficient and friendly, bed was comfy. Lots of shopping nearby. And only 3 hours to the national parks (our destination).

Plussat: The staff and how nice they were.

Miinukset: I wish they had more vegan options for breakfast. Like having almond milk too for the cereal. There are many people who cannot have dairy.

Plussat: The room was so comfortable and clean and well stocked.

Miinukset: No

Plussat: Everything

Plussat: Comfortable beds, large room, quiet Friendly staff and willing to fix issues

Miinukset: Smell from AC heating, deep clean of room required (e. g. Cleaning the fronts of bathroom and kitchen).

Plussat: Location and breakfast

Miinukset: Bed not very comfortable

Plussat: Hotel was nice and clean and the room was amazing

Plussat: We liked the location as we were attending a convention on campus. We only ate the breakfast once. I like hard boiled eggs. It was a great room and very quiet.

Miinukset: The noisy elevator

Plussat: Location. Good breakfast

Miinukset: The water pressure in my room's shower was the worst I have ever experienced in my life. Ever. I consistently pay more to stay at this hotel vs. others in Provo and will no longer stay here.

Plussat: The breakfast was decent

Miinukset: The hotel needs updates on carpeting, coaches along with new hide-beds. Our room had bed bugs on the pull out bed the mattress was stained and very old. After finding bed bugs on the first mattress, we checked the other beds, there were black hairs all over the mattress protectors. Also some blood on the head board. The coach along with the walls in the bathroom and carpet had various stains all over. Including the bathtub which did not drain during our showers. Thankfully another room was Available, it was clean but the room was still old! This was a first stay at a Spring Hills and our last visit. I am disappointed that Marriott would Not be more on top of keeping the hotel fresh and updated. Marriott has always been satisfying but this was like staying at a dirty old motel. Sorry I had to leave such a disappointment review

Plussat: Very friendly and helpful staff and our room was very clean and tidy.

Miinukset: the pull out bed was extremely uncomfortable in the suite. The mattress was well worn and the bedding was old and torn. (recommendation is to not use the pull out sofa bed) The pool had a lot of Styrofoam pieces in it. We had to use the net and clean it out before we could swim. The pool was also not heated which made for a very cold and uncomfortable swim.

Miinukset: Couch and carpet In Room and in lobby and elevators needs to be changed, worn and dirty! Breakfast area was not maintained or restocked during breakfast

Plussat: It was close to everything.

Miinukset: The hotel room was dirty .The couches and carpets had stains all over them.

Plussat: Room was very spacious and clean, staff was outstanding...great hotel if you don't mind the noise from the room above yours.

Miinukset: The last three SpringHill suites we have stayed in all have the same problem...not enough insulation in the floors and ceilings so you hear people clomping along upstairs...difficult to sleep with late arrivals and active people upstairs.

Plussat: great room layout, good breakfast, friendly staff, clean hotel

Miinukset: No hot tub Our room (326) was next to a supply room or maintenance room, and there was a LOUD, ANNOYING humming sound that went off literally every 15 seconds and then it would turn off. And 15 seconds later it would turn on. Very difficult to sleep thru

Plussat: Location and breakfast

Plussat: It was comfortable, stylish and clean. No complaints. We even accidentally left a bathing suit in our room after checkout and the staff was friendly and helpful in tracking it down so we could pick it up.

Plussat: Super friendly and kind staff, beautiful room and beds were amazing!

Plussat: Very clean and the staff friendly and helpful. Easy on and off the freeway.

Plussat: warm place to stay that fit the budget, and in the right location.

Miinukset: Small loud rooms with limited breakfast.

Plussat: I thought the room was very clean organized I liked that this inn had a microwave:)

Miinukset: More towels would have been nice

Plussat: Very clean, spacious, new

Miinukset: Due to my room location a bit noisy, but I'm just thrilled to have had a clean and spacious room

Plussat: Located near many restaurants and gas stations.

Miinukset: Key machine is broken. I had to have six keys made in two days. Equipment in exercise room is all broken. Pool was disgusting. Overall the hotel was dirty and the front desk staff rude about having to continually make new keys for guests.

Plussat: The proximity to Rocky Mountain University and the breakfast included with the room.

Miinukset: There was a weird man staying in a room down the hall from me. He was either drunk or mentally ill, and he approached me to buy him dinner, to which I replied that I was not interested. He did not bother me after that but I was weirded out.

Plussat: The bed was awesome!

Miinukset: Door didn’t close tightly and breakfast was not great.

Miinukset: There was a very strong odor of chlorine or bleach. I think having an indoor pool creates a problem. It was very hard to breathe when coming down the stairwell.

Plussat: Room was not located next to an interstate. I will stay there again for that reason alone.

Plussat: This hotel is amazing! Super clean, comfy beds and pillows, great staff! It was very quiet in our room and the outside lights did not shine through the curtains. Highly recommended! Their coffee at the buffet is even pretty darn good.

Miinukset: No negatives I can see, especially for the value price.

Plussat: The location is great. Free breakfast is good. Nice and quiet. Usually very clean. Basic, but clean and in good condition.

Miinukset: We have stayed here several times and are usually pleased. This time was disappointing. I took several items to the front desk the next morning. Garbage left in room by prior guests, the plastic wrapped cups had liquid/water(?) inside the plastic.

Plussat: Very clean.

Miinukset: Everything was great, the price was a bit high.

Plussat: Es muy cómodo, y el desayuno.

Miinukset: Nada

Plussat: Beautiful room, nice linens and amenities. Excellent breakfast. Manager was so friendly and inquired about our stay. He was so warm and welcoming. Wanted to hear our thoughts about the facility/service. He had such a pleasant personality.

Miinukset: none

Plussat: Bed & pillows very comfortable. Breakfast ok. Jacob at reception has an excellent customer service attitude. He was very friendly and gave great information about the area

Miinukset: Breakfast cleared away very quickly before end of stated finishing time

Plussat: Bed was comfortable, staff was super friendly. Food was good.

Plussat: Rooms were clean. Staff at check in were efficient. Newer, nicer hotel.

Miinukset: Hotel was sold out. Breakfast area jammed with people no place to sit. Empty fruit bowls, 5 of 6 hot food items OUT, breads gone. Asked front desk man to help older lady restock. He was AMAZING! Waffle slop near 2 machines. Need more people to manage bkft

Plussat: Clean, new . Nice room , great bed. Great staff.

Plussat: Breakfast was better than usual

Miinukset: Needed more attention cleaning tables.

Plussat: Staff was helpful and courteous. Breakfast was awesome.

Miinukset: All good

Plussat: Breakfast was good

Miinukset: Inside room it looks a bit older but otherwise it was fine.

Plussat: Front desk was very helpful. Was able to book a 3rd night

Plussat: This is an Older Hotel that has been updated with the Fairfield by Marriot theme. It looks fresh, but you can still tell that they threw some lipstick on this pig. The night before we were in a newly built Fairfield and it a great hotel.

Miinukset: Opened the door to an eye-watering smell. Smelled a little like a football locker room, very musty and stale. We were too tired to see about a room switch and only had 6 hours before taking off in the morning for the drive home.

Plussat: Location. Near fuel. Near restaurants

Miinukset: Nothing for one nightgood

Plussat: Clean, good location next to freeway on-ramp and major street, complimentary breakfast (waffles crisp and light) fresh fruit, pool,& laundry.

Miinukset: NO ELEVATOR!

Miinukset: The room was very small, tiny bathroom and very outdated. It was definitely not a 2.5 star hotel.

Plussat: The rooms were clean, the bed was so comfy and great locations

Miinukset: We like that our rooms had ac and all but the only problem was that there were no way we can adjust the fan to face towards us it was facing up and the air was blowing up to the ceiling not at us and there were limited outlets

Plussat: Good value

Miinukset: Some freeway noise

Plussat: Hotel was very quiet and I felt safe. The hotel staff were very kind and polite. The beds were very comfortable as well. I'm

Miinukset: My room smelled very strongly of animal urine. Carpets with many stains. Bathroom was very tiny and hard to close the door if sitting on the potty. Many two star hotels are far superior to this one.

Plussat: Close proximity to freeway and restaurants

Miinukset: attached restaurant food wasn't as good as advertised. My ribeye was flavorful but tough.

Plussat: Staff was extremely friendly . The breakfast was good and staff was keeping stocked the entire time. The rooms were clean and nice. It was an overall great hotel.

Miinukset: Bad Smell in the facility, worn facilities

Plussat: Location was good.

Miinukset: This place is an old dump. The carpets are stained. The room door did not closet. The shower handle was falling off. Beds were lumpy. Curtains did not close.

Plussat: It had a roof and running water.

Miinukset: No elevator. It is run down that shows the owners don't want to invest any money into the hotel until it crumbles to the ground. If they make money they don't care. Doesn't match Rammada quality.

Plussat: The location of breakfast was easy to find and comfortable seating. The variety was great!

Miinukset: Fresh fruit and allergen friendly options would be a nice addition to the breakfast spread.

Plussat: Breakfast was great! Dog facilities were good. Room was clean and the staff was very friendly. What more could you ask for?

Miinukset: A little too many leaves on dog property,

Plussat: Room was clean.

Miinukset: Carpeting dated.

Plussat: Enjoyed the room and the comfort.

Plussat: It was clean enough and the bed was comfortable.

Miinukset: When I first arrived, The girl at the desk was not very helpful or friendly. Room keys did not work even after I got them to redo the keys. I wondered if the lock was faulty. The hair dryer would not work. The pillows were all very uncomfortable I had to ask the front desk to refill the milk containers at breakfast.

Plussat: Loved the river running through town right behind the hotel.

Plussat: Love the location

Miinukset: It’s becoming my favorite place to do an overnighter

Plussat: Centrally located, larger than average room, nice grounds. Excellent dinner in the restaurant.

Plussat: Bed was really comfortable

Miinukset: Staff member could have given more instructions and friendlier.

Plussat: The location

Miinukset: There were lights does do not work, the Furnance was too noisy and it doesn’t work very well and I ask for toothbrushes and they were out of it. To many apologies.

Plussat: Love the location and the friendly staff.

Miinukset: The room was okay, but the shower was weak and didn't have all the extra shelves like some of your other rooms for extras...like our own shampoo and other toiletries for showing.

Plussat: the breakfast was just fine. the location was excellent. the price was very manageable.

Miinukset: the building shows some wear but it wasn't disappointing.

Plussat: We especially liked the location. Easy to find and off the beaten path

Miinukset: It was pleasant

Miinukset: Front desk guy in The morning was kind of a jeep and had trouble communicating with him. I left my pillow in my room when I checked out but had a relative staying there. I called and told him this and he kept saying to just call my uncle. And I kept telling him someone still needed to get in my old room and get it for home. I repeated 4 times before he actually got it. He still gave attitude. Mendes didn't do their job. They can in at some point and fixed the beds but didn't take trash or dirty towels. Also the tub her hair from previous tenants and they left stuff their so it didn't get cleaned well.

Plussat: I expected the hotel to be in better condition than it was since it is a Marriott. It seemed a bit worn and run-down. There was a large stain on the rug. Early in the morning (around 6 am) the fire alarm went off and woke us up. The fire dept. came but there didn’t seem to be a problem. However, no one that worked in the hotel could tell us what happened. I was also expecting a nicer restaurant inside the hotel especially since the restaurant next door had closed. There was no restaurant nearby that was walkable, we had to drive to find a restaurant. I would not stop there again when I visit Provo.

Miinukset: The staff were never at the des. You could here them chatting in the back every time we walked by. We almost felt like we were inconveniencing them when we asked to check in. It looks like the hotel is closing down and they didn’t care about the appearance.

Miinukset: Was under renovation.

Plussat: Spacy room. Very clean. Quite. Many eating places nearby. Unlike Canadian hotels, TV offered Conservative and Liberal TV stations whereas Canadian hotels only offered Liberal views. Free Parking

Miinukset: Nonr

Plussat: Nothing

Miinukset: This hotel should not be considered a 3 star hotel it was old and the rooms carpet was beyond dirty.

Miinukset: Filthy carpet! Filthy bathroom!

Plussat: Location and staff

Miinukset: No breakfast or restaurant, under construction, dirty floors

Plussat: Room was spotless, staff were all very friendly and helpful.

Miinukset: The bistro was being remodeled, so no onsite restaurant option.

Plussat: The gentleman who checked us in. Polite and friendly.

Miinukset: The first room they gave us smelled terrible, dirty carpet and the air conditioner had a thick layer of dust. 2nd room no smells, dirty carpet, bathroom floors. Bed skirt on bed hanging off and bedding clean but definently worn out. Hotel is in need of revamping and a much needed DEEP CLEANING. Had we not been driving for 11 hours and extremely tired we would have left. Most uncomfortable night. This is not typical of the Marriott hotels...having stayed in some over the years. Very disappointed.

Plussat: The staff was very friendly, the sheets were so soft, the bed was very very comfortable. A very restful experience and that was just what I needed.

Miinukset: no.

Miinukset: No continental breakfast Carpet was dirty dirt spot No information about service available in the hotel or city

Plussat: The location was great.

Miinukset: The carpet in the room was filthy. There was mold Groton the ceiling in the bathroom. The room smelled bad too.

Plussat: Availability of room. Location.

Miinukset: Run down and dirty. Faucet broken. Noisy traffic outside. Needed a deep clean. Wallpaper and paint peeling. Just a dingy place. Would not recommend.

Plussat: Location

Miinukset: I don’t know that I classify waffles and cereal as breakfast but I must be getting used to other upgrade hotels that serve you eggs and proteins

Plussat: In a nice part area of town. Easy check in. Thanks for the toiletry samples. Breakfast and coffe included. Free parking.

Miinukset: Room was connected to another room. People next door were noisy. Needs laundromat. Should have more towels for a double bed room. Breakfast available could include sausage or bacon. Shower Drain was slow. Shower curtain rod in need of repair.

Miinukset: It was supposed to be a non smoking room, but reeked of cigarettes. The water pressure & temperature was inconsistent & downright terrible; I was burned with scolding hot water one minute, then it would go ice cold & I'd be freezing the next. The staff were flat out rude multiple times & the room was poorly cleaned. I was extremely disappointed, I used to stay at this hotel a lot & I feel that the management has really let it go downhill. I will not be staying here again.

Plussat: Location close to our son.

Miinukset: Bathroom light didn’t work. Dirty linens hanging in bathroom. Hair that was not ours in sink and bathtub.

Plussat: good bed

Miinukset: it was clean

Plussat: Clean, comfortable, good location, good price

Miinukset: Online and in my confirmation email it said checkout was at 12:00 and so I planned accordingly. when I got there the staff said checkout was 11:00 and they were not very accommodating.They expressed their frustration with Wyndham to me. Should not do th

Plussat: Love the location and staff were very prompt and professional. Star rating should be 4 stars!

Miinukset: Nothing to do with the hotel and staff did their best addressing the No Smoking policy they had

Plussat: Staff attitude

Miinukset: Room was dingy and dark. Not fully cleaned.

Plussat: The location was great. The price was decent.

Miinukset: There was someone in my room when I first entered it - so we had to get a different room. The attendant didn't seem overly concerned about it either. The room was extremely dated and musty. The protective door jam was broken. The room was dark and poorly lit.

Plussat: Good value. Breckfast ok,

Miinukset: Finding the place was a pain. Sat nav wasn’t great.

Plussat: Clean, quiet, friendly staff, good location

Miinukset: really cheap, druggies hanging out outside all the time, might have lived there. Stay somewhere else if you can

Plussat: Everything was very clean and simple; as was the process of checking in.

Miinukset: There was a leak in one of the bathroom water pipes, we need to totally all of our towels down to contain it.

Plussat: Kitchen

Miinukset: Dryers not clean and smells ,smoke

Plussat: The beds were clean and very comfortable. The towels were clean and fresh.

Miinukset: The walls need to be repainted, it just was grungy looking. The important things were clean but I would not stay here again.

Plussat: Vanity was more than I expected. The overall bathroom was more than I expected.

Miinukset: I was a little surprised with the couch.

Plussat: N/a

Miinukset: The whole check in process to way to long. The young lady behind the desk wouldn't even make eye contact when my husband explained he was hard of hearing and needed to have her face him when she talked to him. She never did. When he asked about a veterans discount she said we couldn't have it because we used bookings.com The room was clean but had a funny odor. All the furniture was missed matched. There were light bulbs out The whole facility looked tired.

Plussat: Convenient. Good value. Clean room. Kitchen and dinette. Comfortable bed.

Miinukset: Missing drain plug in bathroom sink...minor issue. WiFi was somewhat weak and intermittent.

Plussat: Spacious room. Plenty of pillows and towels. If I were staying longer it would have been adequate.

Miinukset: It is non smoking but the room smelled of smoke. The room was completely dark and if it weren't for my cell I wouldn't have found the light switch. All in all it was comfortable but the smoke smell is so off-putting it set the tone for my stay. It was a little noisy because if the trucks all night.

Plussat: Location was great but it wasn't so clean

Miinukset: The room was not maintained unless we asked for clean towels and the kitchen was not cleaned during all our stay

Plussat: The rooms were newly remodeled.

Miinukset: The tenants in the room directly above us, started running jumping at 3:30 in the morning and did not stop until we checked out at 9:30. I don't know what was going on. I called the front desk and complained, and noise stopped for only about 30 minutes

Plussat: Location

Miinukset: Holes in the walls from pictures I guess. Bathroom sink was weird. No carpeting on the floors!

Plussat: location

Miinukset: We were cautioned that if we stained any towels or linens we would be charged for them. Had to ask for toilet paper and towels.

Plussat: No Breakfast. Inexpensive, but zero amenities.

Miinukset: Missing lights. No electrical outlets near breakfast bar. Only recommend if you are on a strict budget

Plussat: Fantastic staff!! Very spacious and clean rooms.

Plussat: The place was very excellent and I enjoyed my stay there. Roy Patel and his wife were very pleasant and I enjoyed conversing with them. I was very happily surprised by how quiet the room was. It is near a freeway interchange and on a busy street but in my room it was quiet.

Miinukset: The breakfast is ok, a little on the weak side. It was not bad, just not great. Entrance to the property, when going west during busy traffic is challenging. At other times it was fine. Entering when going east was easy.

Plussat: Nothing!

Miinukset: The ceiling was missing in the bathroom, no baseboards. No one was there to check me in. Because I had to wait to check in,I missed my ride & had to ride the bus,making me late for my appointment!There was noise all night long! I didn't get much sleep!

Plussat: Some people don't drink coffee. Would have been nice to have hot water and tea bags offered. Also more bath towels.

Miinukset: after driving many hours through a torrential rain storm, it would have been swell to actually have desk staff say hello.

Plussat: very attentive to our needs ,fast turn around time on service. very warm and welcoming. very kind in helping us with whatever we needed and everything was clean and spot on .

Plussat: King size bed. Location was good staff was very nice at check in.

Miinukset: Bathroom faucet only had one knob working. We didn't use the shower because of the stopped up water, and how dirty it was. The walls , baseboards, bedroom floors were so dirty. Sheets smelled not sure if they were washed. Rooms need to be upgraded if they want to hold their name Provo Suites

Plussat: The staff was super nice and helpful

Miinukset: When we got into our room the bed looked like it had been slept in and there was trash left from the previous occupants. It looked like no one even tried to clean it.

Plussat: Absolutely NOTHING!!

Miinukset: Whole lot... Goodness gracious

Plussat: I liked the price I liked the location.

Miinukset: The room was so dirty. There were man whiskers all over the sink that had not been cleaned from someone else staying in the room. The floors were filthy dirty with crumbs, dust and built up dirt behind everything.

Plussat: Convenient location, cheap price, kitchenette. New windows block out the outside sound and maintain the temperature. They are renovating and it is helping some aspects. The owner was very nice and provided me with a bedside lamp and mug upon request.

Miinukset: The cleanliness was really lacking. The floor was so dirty I needed to clean it myself, and the towel I used was black after I did so. The hotel lists an in-room coffee maker but there was no coffee-maker.

Plussat: Fridge

Miinukset: Mice in the walls

Plussat: I left too early for breakfast. The location was convenient to the freeway. Nothing was fancy but everything was clean. Good value.

Miinukset: No carpet meant the floor was cold, especially getting out of bed in the morning.

Plussat: The bed was nice and comfortable. There was ample room.

Miinukset: Bathroom had not been cleaned. There is a ring around the tub and spots on the Mirror above the sink.

Plussat: Nothing!

Miinukset: I will enter my several complaints elsewhere. Suffice it to say that no one should ever spend $45 on this hotel. It's definitely worth another $20 to stay somewhere clean and safe!