Provo hotellia

Plussat: The room was large with an outside entrance. The bed was comfortable and the whirlpool tub was a treat. The breakfast was wonderful and there were additional snacks in the evening. We enjoyed the outside seating. Overall, the house is beautiful. Leah, the manager, went above and beyond with dining suggestions and information on the city - she even gave us a tour of the house.

Plussat: They gave us a complimentary bottle of sparkling cider which made our romantic stay that much more fun. It also had a great atmosphere!

Miinukset: The eggs they made us didn't sit too well, the rest of breakfast was great though!

Plussat: Lovely people, delicious breakfasts

Plussat: The ambience of the 1800s restoration and the complimentary bubbly on ice for our 50th anniversary.

Miinukset: I didn't like the window cooler which noisily went on and off every couple of minutes all night long. It was a continual annoyance all night. And it needs a pocket door on the bathroom. The curtain certainly matched the decor but a door would have provided mor sound proofing privacy.

Plussat: Very convenient to the Convention Center.

Miinukset: More ideal for a romantic couple than for single business travel, but still great.

Plussat: Lovely hikes and scenery

Miinukset: A bit overpriced at restaurants

Plussat: Oops- put this in the wrong box! The only drink that needs fixing is the coffee! I did t like your choice of coffee beans and think you can do better. One night we’re were in the Owl Bar and no one said hi or took our order for 10 minutes. It was all male servers in the bar and they didn’t seem to have the customer service aspect down. Just eye contact and a smile and telling guests you’ll be right with them makes a huge difference.

Miinukset: What I love is the property, so pretty! The staff in the dining room was great!

Plussat: It was our Wedding Night and the Resort was spectacular in setting, atmosphere and just overall fantastic.

Miinukset: There was nothing I could complaint about or didn't like

Plussat: Staff was wonderful. They exceeded our expectations.

Plussat: Did not have breakfast

Miinukset: Would have liked to have had a desk or writing space with chair in the room but I chose the single/small room so I understand.

Plussat: Fabulous stay! Staff was excellent. Accommodations comfortable. Serene. Dinner at Tree Room was good.

Miinukset: Nothing, truly. Two awesome hikes, a nice dinner and a restful sleep. Could not have been more pleased.

Plussat: Separate wooden cabins, perfect woodsy modern design, private deck with view of the forest, lots of screened windows to let In the fresh breezes. Unexpected bonus of in-room washer and dryer saved us! We also appreciated that such a luxurious place allowed us to bring our dog.

Miinukset: The ONLY thing I didn’t like was that our cabin, number 28, didn’t have counter space for the tall coffee maker. Had to set it on the stovetop to make coffee.

Plussat: Loved it and great food

Miinukset: They could replace the beds

Plussat: Wonderful food! Beautiful setting in the middle of mountains. This is a hiker's dream.

Miinukset: Expect to pay more since you're in a ski resort owned by Robert Redford. The room was small & we had to climb up & down stairs getting to the room as well as within the room.

Plussat: Beautiful location, nice property

Miinukset: Staff was rather inexperienced and unaccomodating

Miinukset: I had to park 2 blocks away at a grocery store as parking garage was only onsite parking and my Ford truck would not fit. Very inconvenient.

Plussat: Super friendly staff and a great location makes this hotel the perfect choice when staying downtown in Provo.

Plussat: The location. I came into town to see my grandpa who was in the hospital.

Miinukset: i didn’t like the way I was treated when I checked out. My questions about leaving the parking garage somehow seemed stupid/annoying to the front desk woman. Even my 13 year old daughter noticed her attitude towards me. Disappointing.

Miinukset: A breakfast included with the stay would be a nice touch.

Plussat: Staff was excellent, check-in was quick and seamless. Hotel lobby and rooms were beautiful and super clean.

Plussat: Clean rooms, excellent service, and friendly atmosphere with concierges. The location was perfect for our needs and the parking was easy and convenient.

Miinukset: We liked it and would return to this site. There was nothing we did not like.

Plussat: Room was great! Liked the location

Miinukset: Multi dispensing shampoo, cream rinse, lotion instead of little bottles.

Plussat: Comfortable

Miinukset: I lost my goggles and they couldn’t find it.

Plussat: Cleanliness and Staff

Plussat: Great location close to all amenities. Very clean, friendly staff. We didn’t use the restaurant but it sure smelled good.

Miinukset: I thought I would like the covered parking but the parking garage was a bit tight and congested. Good thing we were in a small SUV.

Plussat: Great hotel in a perfect location. Big clean rooms and very friendly staff.

Plussat: Great experience

Miinukset: No. Hate the extra tax and service charges It would’ve been nice to have had continental breakfast

Plussat: Pool and hot tub clean - bathroom spacious and functional - good space in room - breakfast hot n varies daily - good service as needed

Miinukset: No car charger - bed was hard

Plussat: It was a nice room a little pricey but nice enough

Miinukset: The closet door would not stay shut ut kept opening so I had to keep my suitcase in front if it.

Plussat: It was clean.

Miinukset: It was depressingly dark everywhere. The ceilings are low and the lights are dim in the hallways and common areas. The entire place is different shades of dark tan and rust color. No life. I did not want to be there except to sleep. And it smelled like an old lady's house. This property does not currently live up to the Hilton standard and needs a refresh sooner than later.

Plussat: The room was clean and easy access from the freeway. Great cookies and takeaway breakfast was a plus.

Miinukset: Hotel room I booked was not the room I got. I was supposed to have a king and a sofa bed. I just got a king.

Plussat: Everything was great except (see below)

Miinukset: Bed was too firm

Plussat: Staff

Miinukset: No

Plussat: Very clean and quiet. Staff was very friendly and the breakfast was clean, organized and well stocked. Pool area was very clean.

Miinukset: Pool, breakfast and clean room. Big bathrooms

Plussat: Friendly staff, fast easy check in, room & hotel in general was clean. Would stay again here.

Miinukset: No- cons

Plussat: The very comfortable bed and lovely hot shower. It was in a great location

Miinukset: It is a bit old.

Plussat: Third time we’ve stayed there. Great location, staff and breakfast buffet.

Miinukset: We were right next to the gym and when the equipment is being used you can here it loud and clear!

Plussat: Great breakfast!!

Miinukset: Sheets kept coming off the bed. Clock by bed didn’t work.

Plussat: Closeness to our destination. Happy staff!

Miinukset: Nothing to dislike, great !

Plussat: Everything was excellent.

Plussat: Rooms are spacious and comfortable. Breakfast is varied and good.

Miinukset: Nothing to not like.

Plussat: It was nice that there were separate rooms for privacy

Miinukset: There was no hot tub

Plussat: Really convenient location, close to BYU campus, shopping and restaurants.

Miinukset: Nothing that I didn't like about this facility

Miinukset: Would have been nice to add a salad for the 6-7pm dinner hour

Plussat: The staff and how nice they were.

Miinukset: I wish they had more vegan options for breakfast. Like having almond milk too for the cereal. There are many people who cannot have dairy.

Plussat: The room was so comfortable and clean and well stocked.

Miinukset: No

Plussat: Everything

Plussat: Comfortable beds, large room, quiet Friendly staff and willing to fix issues

Miinukset: Smell from AC heating, deep clean of room required (e. g. Cleaning the fronts of bathroom and kitchen).

Plussat: Location and breakfast

Miinukset: Bed not very comfortable

Plussat: Desk agent was very cheerful and helpful

Miinukset: Lighting is poor. Mattress was very uncomfortable.

Plussat: Location. Good breakfast

Miinukset: The water pressure in my room's shower was the worst I have ever experienced in my life. Ever. I consistently pay more to stay at this hotel vs. others in Provo and will no longer stay here.

Plussat: Great service. Room was clean. Beds were very comfortable.

Miinukset: Would've been nice if they had a hot tub

Plussat: Breakfast was great, room was roomy and comfortable

Miinukset: The toilet being in a different room than the shower was interesting. I can't decide if that was a good thing or not.

Plussat: Staff were friendly. Hotel was clean.

Miinukset: My room was right next to street. The toilet ran water off and on throughout the night.

Plussat: Very clean! Breakfast had a great selection.

Miinukset: Couch and carpet In Room and in lobby and elevators needs to be changed, worn and dirty! Breakfast area was not maintained or restocked during breakfast

Plussat: Room was very spacious and clean, staff was outstanding...great hotel if you don't mind the noise from the room above yours.

Miinukset: The last three SpringHill suites we have stayed in all have the same problem...not enough insulation in the floors and ceilings so you hear people clomping along upstairs...difficult to sleep with late arrivals and active people upstairs.

Plussat: Beautiful room!

Miinukset: Loved it!

Plussat: great room layout, good breakfast, friendly staff, clean hotel

Miinukset: No hot tub Our room (326) was next to a supply room or maintenance room, and there was a LOUD, ANNOYING humming sound that went off literally every 15 seconds and then it would turn off. And 15 seconds later it would turn on. Very difficult to sleep thru

Plussat: The hotel is close to the hospital.

Plussat: Super friendly and kind staff, beautiful room and beds were amazing!

Plussat: The price and the location

Miinukset: The mattresses were hard too hard for me

Plussat: Clean, comfortable, good location, friendly staff

Plussat: The location is really good.

Miinukset: We have stayed here several times, however the last few times have been disappointing. The rooms were not a clean as before. I would no longer consider this a 2+ rating.

Plussat: It was clean and updated. It’s close to the freeway

Plussat: warm place to stay that fit the budget, and in the right location.

Miinukset: Small loud rooms with limited breakfast.

Plussat: This was a great hotel. The rooms were spacious and clean and the staff was helpful and nice. My teenagers enjoyed the indoor pool and free cookies at the front desk.

Plussat: Much nicer than a 2.5 star hotel

Plussat: Large bathroom with long vanity. Hot bath. Comfortable beds.

Miinukset: Pathetic TV. Maybe it was the service but it was terrible.

Plussat: The room was very nice

Miinukset: The pool didn’t open till 9:00 and I had to leave by then. The treadmill didn’t work. The whole place smelled of chlorine. The staff was unfriendly. The breakfast was marginal

Plussat: The proximity to Rocky Mountain University and the breakfast included with the room.

Miinukset: There was a weird man staying in a room down the hall from me. He was either drunk or mentally ill, and he approached me to buy him dinner, to which I replied that I was not interested. He did not bother me after that but I was weirded out.

Plussat: The location is great. Free breakfast is good. Nice and quiet. Usually very clean. Basic, but clean and in good condition.

Miinukset: We have stayed here several times and are usually pleased. This time was disappointing. I took several items to the front desk the next morning. Garbage left in room by prior guests, the plastic wrapped cups had liquid/water(?) inside the plastic.

Plussat: Price was good for circumstance..

Miinukset: Breakfast said until 9:30. At 8:15 everything was out. No muffins, yogurt, milk. Cereal dispenser was broken so guests had to open top and use hands inside! Asked if they could refill items and they wouldn’t keep stocked.

Plussat: Es muy cómodo, y el desayuno.

Miinukset: Nada

Plussat: Beautiful room, nice linens and amenities. Excellent breakfast. Manager was so friendly and inquired about our stay. He was so warm and welcoming. Wanted to hear our thoughts about the facility/service. He had such a pleasant personality.

Miinukset: none

Plussat: Bed & pillows very comfortable. Breakfast ok. Jacob at reception has an excellent customer service attitude. He was very friendly and gave great information about the area

Miinukset: Breakfast cleared away very quickly before end of stated finishing time

Plussat: Bed was comfortable, staff was super friendly. Food was good.

Plussat: Rooms were clean. Staff at check in were efficient. Newer, nicer hotel.

Miinukset: Hotel was sold out. Breakfast area jammed with people no place to sit. Empty fruit bowls, 5 of 6 hot food items OUT, breads gone. Asked front desk man to help older lady restock. He was AMAZING! Waffle slop near 2 machines. Need more people to manage bkft

Plussat: Clean, new . Nice room , great bed. Great staff.

Plussat: Breakfast was better than usual

Miinukset: Needed more attention cleaning tables.

Plussat: Staff was helpful and courteous. Breakfast was awesome.

Miinukset: All good

Plussat: Breakfast was good

Miinukset: Inside room it looks a bit older but otherwise it was fine.

Plussat: Front desk was very helpful. Was able to book a 3rd night

Plussat: This is an Older Hotel that has been updated with the Fairfield by Marriot theme. It looks fresh, but you can still tell that they threw some lipstick on this pig. The night before we were in a newly built Fairfield and it a great hotel.

Miinukset: Opened the door to an eye-watering smell. Smelled a little like a football locker room, very musty and stale. We were too tired to see about a room switch and only had 6 hours before taking off in the morning for the drive home.

Plussat: Location. Near fuel. Near restaurants

Miinukset: Nothing for one nightgood

Plussat: Quiet

Plussat: Clean, good location next to freeway on-ramp and major street, complimentary breakfast (waffles crisp and light) fresh fruit, pool,& laundry.

Miinukset: NO ELEVATOR!

Miinukset: The room was very small, tiny bathroom and very outdated. It was definitely not a 2.5 star hotel.

Plussat: Hotel was very quiet and I felt safe. The hotel staff were very kind and polite. The beds were very comfortable as well. I'm

Miinukset: My room smelled very strongly of animal urine. Carpets with many stains. Bathroom was very tiny and hard to close the door if sitting on the potty. Many two star hotels are far superior to this one.

Plussat: Very comfortable

Miinukset: Nothing

Plussat: Nice clean rooms and the area is very convenient.

Plussat: Clean, comfortable rooms, and staff is very kind!! Check out time is 12 PM so we didnt have to hurry. Continental breakfast included, and it was very tasty. Also you can use the gill for BBQ! Very friendly staff, were helpful and supportive when my puppy got loose. They are also pet friendly and do not charge for pets!!! 24hr laundry as well, $1.25 for a load.

Plussat: Close proximity to freeway and restaurants

Miinukset: attached restaurant food wasn't as good as advertised. My ribeye was flavorful but tough.

Plussat: Clean, comfortable and good breakfast!

Miinukset: They let me use gill so we had a small party. Thank you!!

Plussat: Everything was clean and good.

Plussat: Everything there

Miinukset: Love that place

Plussat: The location was perfect! The room was good. The heater worked well and wasn't too loud. Good microwave for popcorn. Nice fridge for cold drinks.

Miinukset: The bathtub didn't drain. Would have 7" of water in there after a shower, it took all night to drain down. We told the hotel staff every morning for 3 mornings it wasn't working, they said they would fix, but didn't. :( The beds were pretty bad... hard.

Plussat: Is was very quiet. I did not hear any noise outside all night.

Miinukset: The bed was firmer than I was hoping for but I still got a good nights sleep.

Plussat: Husband liked waffle maker. We both liked the bed. Location was convenient.

Miinukset: Bathroom faucet not on tight. Heater vents didn’t cover too large holes cut in floor.

Plussat: Was good

Miinukset: The door lock on outside entrance didn’t work— anyone could have access to the hallways. So security wasn’t great.

Plussat: I was pleasantly surprised by the room and amenities

Plussat: Their breakfast Room had two luggage racks bed and pillows comfy

Miinukset: Stains on carpet constant hot water leak in bathtub noisy heater

Plussat: Location.

Miinukset: There was no working heat, in the winter, in Utah, the front desk could not fix it. Even though there were very few guests in the hotel, they would not give me another room to shower in. Freezing overnight, window would not close completely. Breakfast â

Plussat: The enclosed hot tub / pool was nice. The hot tub jets worked and it was a great temperature.

Miinukset: The pool and hot tub tiles at water level were very dirty, almost black covering the white tiles. This was not stains, as I could scratch the dirt with my fingernail. The fitness center had two treadmills but only one dumbbell and no other equipment.

Plussat: it was wonderful the location and breakfast there was awesome and they have everything I need it or hygiene and many more things too. The price was right and also customer service are there to helped you more each days.

Miinukset: nothing really it all good something it all expectation there..

Plussat: The location was perfect for our needs. Very close to everything in Provo and Orem.

Miinukset: The staff was not friendly at all until we checked out! The noise was terrible. People constantly slamming doors starting at 6:30 or 7:00 in the morning and going until 10:30 or 11:00 at night. It was the worst!!!

Plussat: Inexpensive

Miinukset: They lost our reservation to being with. Then the room was the loudest we've ever had. We could hear people in the connecting room showering and talking and every door in the hall would slam and wake us up. I guess for the money it was fine. The hair dryer in the room didn't work and they quickly brought in a new one.

Plussat: Clean comfy warm room

Miinukset: No

Plussat: Nice people.

Miinukset: Hair all over the tile floor and in the tub.

Miinukset: really cheap, druggies hanging out outside all the time, might have lived there. Stay somewhere else if you can

Plussat: Everything was very clean and simple; as was the process of checking in.

Miinukset: There was a leak in one of the bathroom water pipes, we need to totally all of our towels down to contain it.

Plussat: Comfortable bed. In room coffee.

Miinukset: Difficult to find. No one in office when initially checked in and out. Difficult to find as a long way from hwy.

Miinukset: Floors looked like they were not vacuumed when I arrived, hair in the sink, everything is outdated inside, bathroom is tiny, hot water in the shower works for seconds only. Random spots on the walls have paint chipping will not be staying here again. I’m not the type to ever put in reviews weather the rooms are good or bad but this place is horrible and has the weakest breakfast ever.

Miinukset: The noise of other guests, the noise in the parking lot, hollow walls you can hear everything in other rooms, the room smelled like sewer, the bed uncomfortable, the room was freezing, when you turn on the heater it would blow the curtains around so people could see in the room. Overall dissatisfaction.

Plussat: location was great. breakfast could use some king of protein.

Miinukset: The place is old, and there was a layer of old dust on the couch arms-for that reason, I didn't dare sit on it. The corners on the bathroom floor had accumulated filth.

Plussat: Location

Miinukset: I don’t know that I classify waffles and cereal as breakfast but I must be getting used to other upgrade hotels that serve you eggs and proteins

Plussat: needs updating, the shower/tub faucet leaked. quite a drive from the freeway but if your there for the college it would be a good location. good restaurants nearby.

Miinukset: needs to be updated and the shower faucet leaked.

Plussat: The room was clean and the bed was comfortable

Plussat: Room was ok They served free breakfast and coffee

Miinukset: Not that quiet, neighbors were out of their room every 5 minutes to smoke and argue Front desk was kinda smelly

Plussat: Price

Miinukset: Noise above. Breakfast was not appealing

Plussat: Clean, comfortable, good location, good price

Miinukset: Online and in my confirmation email it said checkout was at 12:00 and so I planned accordingly. when I got there the staff said checkout was 11:00 and they were not very accommodating.They expressed their frustration with Wyndham to me. Should not do th

Miinukset: Wish had a cot for 6th person

Plussat: Staff attitude

Miinukset: Room was dingy and dark. Not fully cleaned.

Plussat: The beds were clean and very comfortable. The towels were clean and fresh.

Miinukset: The walls need to be repainted, it just was grungy looking. The important things were clean but I would not stay here again.

Plussat: Vanity was more than I expected. The overall bathroom was more than I expected.

Miinukset: I was a little surprised with the couch.

Plussat: N/a

Miinukset: The whole check in process to way to long. The young lady behind the desk wouldn't even make eye contact when my husband explained he was hard of hearing and needed to have her face him when she talked to him. She never did. When he asked about a veterans discount she said we couldn't have it because we used bookings.com The room was clean but had a funny odor. All the furniture was missed matched. There were light bulbs out The whole facility looked tired.

Plussat: Convenient. Good value. Clean room. Kitchen and dinette. Comfortable bed.

Miinukset: Missing drain plug in bathroom sink...minor issue. WiFi was somewhat weak and intermittent.

Plussat: Slept well. Had to pay a non-refundable deposit for our little dog. This is a place where transient people stay. Just so you know. Otherwise, there were no incidents to report.

Miinukset: Facilities are in need of update.

Plussat: Only thing I liked was the new modern bathroom sink.

Miinukset: This place was recommended as comparable to the other hotel we had booked. It was not comparable. The room smelled musty. It was not clean. No continental breakfast. No pool. Not close to where we wanted to stay. The dumpy room cost more than the other hotel. We were disappointed and won’t stay here again.

Plussat: The beds were large.

Miinukset: Unfortunately the floor was dirty, even after we asked housekeeping to mop it. The refrigerator didn't work. We had to go and buy ice to keep our things cold in a cooler. The ceiling in the bathroom was leaking. Maintenance did come to fix this though.

Plussat: Location was great but it wasn't so clean

Miinukset: The room was not maintained unless we asked for clean towels and the kitchen was not cleaned during all our stay

Plussat: The rooms were newly remodeled.

Miinukset: The tenants in the room directly above us, started running jumping at 3:30 in the morning and did not stop until we checked out at 9:30. I don't know what was going on. I called the front desk and complained, and noise stopped for only about 30 minutes

Plussat: Location

Miinukset: Holes in the walls from pictures I guess. Bathroom sink was weird. No carpeting on the floors!

Plussat: location

Miinukset: We were cautioned that if we stained any towels or linens we would be charged for them. Had to ask for toilet paper and towels.

Plussat: Fantastic staff!! Very spacious and clean rooms.

Miinukset: Needs some renovations

Plussat: The place was very excellent and I enjoyed my stay there. Roy Patel and his wife were very pleasant and I enjoyed conversing with them. I was very happily surprised by how quiet the room was. It is near a freeway interchange and on a busy street but in my room it was quiet.

Miinukset: The breakfast is ok, a little on the weak side. It was not bad, just not great. Entrance to the property, when going west during busy traffic is challenging. At other times it was fine. Entering when going east was easy.

Plussat: Some people don't drink coffee. Would have been nice to have hot water and tea bags offered. Also more bath towels.

Plussat: I usually have a lot to promote a stay. I will not return to this place

Miinukset: Poor maintenance. Appeared to be building materials - old - stored in the hallway. The room looked dirty - crumbs on the bed. Mold stains in the bathroom

Plussat: Easy to find, comfortable bed, good price for my needs

Miinukset: Soap and shampoo left open in shower from previous client. Had to call front desk at 7:45 a.m to get someone to come and open up for the advertised Continental Breakfast.

Miinukset: after driving many hours through a torrential rain storm, it would have been swell to actually have desk staff say hello.

Plussat: very attentive to our needs ,fast turn around time on service. very warm and welcoming. very kind in helping us with whatever we needed and everything was clean and spot on .

Plussat: King size bed. Location was good staff was very nice at check in.

Miinukset: Bathroom faucet only had one knob working. We didn't use the shower because of the stopped up water, and how dirty it was. The walls , baseboards, bedroom floors were so dirty. Sheets smelled not sure if they were washed. Rooms need to be upgraded if they want to hold their name Provo Suites

Plussat: The staff was super nice and helpful

Miinukset: When we got into our room the bed looked like it had been slept in and there was trash left from the previous occupants. It looked like no one even tried to clean it.

Plussat: Absolutely NOTHING!!

Miinukset: Whole lot... Goodness gracious

Plussat: I liked the price I liked the location.

Miinukset: The room was so dirty. There were man whiskers all over the sink that had not been cleaned from someone else staying in the room. The floors were filthy dirty with crumbs, dust and built up dirt behind everything.

Plussat: Convenient location, cheap price, kitchenette. New windows block out the outside sound and maintain the temperature. They are renovating and it is helping some aspects. The owner was very nice and provided me with a bedside lamp and mug upon request.

Miinukset: The cleanliness was really lacking. The floor was so dirty I needed to clean it myself, and the towel I used was black after I did so. The hotel lists an in-room coffee maker but there was no coffee-maker.

Plussat: The bed. The bed. The bed. A four-star king size bed in an otherwise one starroom. A bonus that satisfied a pet peeve, there was an actual nightlight, Maddeningly not found in almost any hotel room. Neighborhood was not terrific, but just a few blocks from Center Street with nice Restaurants and coffee shops. Parking and Wi-Fi were both just fine. Oh, and the price was great value for the money.

Miinukset: Worn out furniture and hideous decorations. No coffee in room or in lobby. No kitchen as shown on website, but the usual fridge and microwave.

Plussat: Fridge

Miinukset: Mice in the walls

Plussat: I left too early for breakfast. The location was convenient to the freeway. Nothing was fancy but everything was clean. Good value.

Miinukset: No carpet meant the floor was cold, especially getting out of bed in the morning.

Plussat: The bed was nice and comfortable. There was ample room.

Miinukset: Bathroom had not been cleaned. There is a ring around the tub and spots on the Mirror above the sink.

Plussat: Nothing!

Miinukset: I will enter my several complaints elsewhere. Suffice it to say that no one should ever spend $45 on this hotel. It's definitely worth another $20 to stay somewhere clean and safe!