Hotellit lähellä Puerto Vallarta Ordaz lentoasema

Miinukset: Internet does not work and staff was not attentive. hotel changed room when we checked in to a smaller room than we booked (and paid for).

Plussat: Great place to get away and relax. Spa is awesome!!

Plussat: The food you would even want to pay for if it wasn't all inclusive. The service was unbelievable. It also comes included with a beach front property right down the street. It's really quiet and peaceful. We had an amazing time!!!!

Plussat: Everything!

Plussat: The staff at this resort are the best you will experience. Person after person went beyond the call of duty from the restaurants to the pool bar to the reception staff. Size of the resort made it so easy to get around.

Miinukset: Our room did not have one comfortable chair in it. In past years we had a couch but this room had only 2 cane dining room type chairs.

Plussat: Service, food, relaxing,privacy

Miinukset: No answer

Plussat: Boutique nature of resort equates to large availability for cabanas and pool chairs. Food & drink were outstanding. WIFI was great throughout the resort.

Miinukset: The base room was one of the smallest we have ever had in any hotel; We felt it was necessary to upgrade rooms resulting in added costs we did not plan on.

Plussat: Most of the facilities were really nice. The pool area was excellent and the food was good. The staff was incredibly helpful, particularly because we were celebrating our birthdays. 5-star staff.

Miinukset: I didn't like the lack of immediate access to the beach. Further, I didn't like the private pool area set up at all. There was no way to access the pool directly from back patio. I also didn't like the fact that it was an all-inclusive yet I was presented with a bill for almost everything. I was never quite sure if something was extra, or not. That was really annoying.

Plussat: Excellent all around. Impeccable attention to detail. Calm, relaxing, just perfect for a work conference location. Highly recommend it. Would return anytime. Great staff. Love it. Near all. Perfect.

Miinukset: All great.

Plussat: The staff was wonderful, the place was beautiful, and the food was awesome. We would definitely go back there!

Plussat: Everyone was very friendly

Miinukset: As they filled up during the week the service tailed off significantly. Only one restaurant but wide mrenu. Also Italian night didn’t have a single Pasta dish on menu ?

Plussat: Karina, the manager, and the entire staff were truly professional and just wanted us to enjoy our vacation. By the way, definitely don't forget to make it to the Ocean Club, and if you're staying for 5 nights, you'll get to try a restaurant at the Grand Velas; don't miss it!

Miinukset: having to leave ;-)

Plussat: The owner was very helpful! My trip was pleasant overall.

Miinukset: The air conditioner was dripping water constantly. As it was a weekend, it couldn't be repaired. However, the owner was very apologetic and tried her best to fix the situation.

Plussat: Loved the palapa ceilings and the owner,Lourdes was very friendly,kind,caring lady.

Miinukset: Everything was perfect.

Plussat: The area was lovely felt very safe.

Miinukset: It was a long walk to get anywhere. However we did realize a bus stop just around the corner would take you to the marina and save you a 15 mins walk.

Plussat: Very nice owners in a lovely home in a gated neighbourhood walking distance to the Marina.

Plussat: Pretty nice and clean room

Miinukset: The bed was a little too hard and the pillows too flat and not very soft

Plussat: Nice luxurious house. En suite room is huge, very comfortable, spotless & spacious. Nice huge bathroom. Nice lush secure surroundings.There are few planes you can hear, but they didn't disturb us. Recommended!

Plussat: Beautiful property. Extremely nice and thoughtful owner.

Plussat: Awesome location and price, plus gated community

Plussat: Unfortunately there was no breakfast offered the time we stayed there. The host was delightful, the home was charming and everything was so easy. The decor was very Mexican and tasteful, The tile and rock work in the gorgeous bathroom, woodwork detail in the doors etc,the cement work and bright colours on the walls, I loved the pink stairway.. the art collection and furnishings made it feel very homey and had a casual yet posh vibe. We only stayed the one night as a stopover. very close to the airport, and walking distance to the big resorts where there were restaurants to eat at.

Miinukset: The only thing I would note is that the address was difficult for the taxi drivers to find. We went round and round, and the driver had to consult with others,, and when we ordered a taxi the next day, the same thing happened, they couldnt find it very readily. perhaps a better description, neighbourhood or something for travelers to tell the taxi.. that is the only thing I would say for improvement.

Plussat: Great place.

Plussat: It was clean and staff are friendly

Miinukset: I was offer to upgrade to a room with a view which I appreciated but they didn’t tell me that I was located right next to stairs and an elevator. It was very noise with people walking and it echoed hard to sleep, also I was right next the staff lien closet and you can always hear them talking and opening the door and very early times of the morning. Our sleep was interrupted many times throughout our stay there. Just honk he should have told me. I paid extra to move and I probably won’t have if I knew the location of the room.

Plussat: The grounds are lovely and the staff is great. The access to the beach is a real bonus. Senate at all three restaurants and the food was a cut above what I had initially expected, especially the breakfasts. The rooms are a little Spartan, but honestly very comfortable and extremely clean.

Miinukset: There is no real bar. People hang at the pool all day and they serve drinks in the lobby and restaurants at night, but there isn't a regular bar anywhere on property. Given the amount of alcohol the staff has to run and get (even delivering to rooms) it would seem everyone would be happier with a place that had some music To hang out in. Likely they view the lobby this way, but the ambiance is wrong. It's my only complaint.

Miinukset: room location was one of the worst on the property, simply because it was not reserved directly through the hotel.

Plussat: Nice staff decent food

Miinukset: Very old, rooms definitely need to be renovated I could hear other rooms moving furniture

Plussat: Service is excellent

Miinukset: Cockroche big as my thumb. Steak was a blob of fat with brown gravy.thin walls

Plussat: Beautiful grounds, suites nice w/ great views, pools, bars. Restaurants were good for breakfast, lunch and dinner - open all day long. Friendly staff. Cooking classes, karaoke, dancing, etc.

Miinukset: Only issue we had was that the Mariachi band played in the lobby until 2am, which included trumpets playing loudly. Some guests took that party to their rooms after causing a disturbance. We called front desk and resort compensated us with a couple of $90 spa certificates (hour massage) as well as champagne and choc-covered strawberries. Appreciated that.

Miinukset: No showers by the pools.

Plussat: The service was great. The staff very friendly and helpful. The food was delicious The Place was very clean. This may sound silly but the public bathrooms had scents oils that made them smell very nice and they were always clean. We had a fabulous time.

Miinukset: The bathrooms were a little far from the beach area.

Plussat: Efficient and modern hotel

Plussat: Excellent cmplete business type breakfast, not too crowded, everything warm and ready; would've hoped for a bit longer of the breakfast hours, maybe until 11am, but nothing to really complain about.

Miinukset: The only thing I didn't like was that the parking lot is on the back and there's no easy access to it at nights, there's a back entrence but it's only open during the day, so when I arrived at night I had to walk all the way to the front to access the hotel. Maybe have that back entrance only accessible with your room key at nights.

Plussat: The room was very clean and comfortable I loved all the pillows and the wonderful bed and linens

Miinukset: We booked a king size bed and was given 2 queen beds. As I had just had surgery it worked out ok but the reservation was for 1 king size bed.

Plussat: Bed it's so comfortable ...

Plussat: The hotel is beautiful, and convenient to the airport and marina. The breakfast was very good, and the staff was friendly and helpful, coming and going.

Miinukset: N/A

Plussat: NEAR AIRPORT BUT NO NOISE LARGE ROOMS/ BEDS DRIVING NIGHTMARE NOT PEDESTRIAN FRIENDLY ROADS TAXIS CHEAPER BETTER TO TRAVEL AROUND BUSINESS HOTEL AND HAS EXCELLENT FREE INTERNET BREAKFAST GOOD ROOM SERVICE SUPPLIED BY ADJACENT HOTEL AT REASONABLE PRICES PARKING PROHIBITED IN "OLD TOWN"

Miinukset: HOTEL LIKE OTHERS SITUATED NEAR MANIAC DUAL CARRIAGEWAYS VERY DIFFICULT TO FIND HOTEL FROM AIRPORT IF DRIVING AS DIFFCULT TO FIND U TURN

Plussat: He staff at h front desk was very helpful. Allowing us o leave our bags in a secure area while we went to lunch before leaving for the airport.

Miinukset: I thought the breakfast was mediocre,there was a lot of stuff no guestion. There was no gluten free selections. When we asked the staff if there was wheat in some of the dishes the did not know. The eggs seemed over cooked an dried out. The coffee weak and blasé. The fruit was very good,ripe and fresh and tasty.

Plussat: Everything was 5 STAR .Daily free breakfast was awesome.Hotel manager and his entire staff, and cleaning staff were all 5STAR. Could not have been better and more helpful.

Miinukset: Obviously nothing could have been better.

Plussat: When I asked for more shampoo and soap they brought it up quickly.

Miinukset: Well the bathroom garbage was already full which made me wonder about the cleanness. They scared me when I got back from the pharmacy they said check out was at twelve and I remembered I read on my email that I had until one. I had terrible allergies and there was no tissue and I really didn’t want to go ask for it since I had gone to ask for shampoo already

Plussat: Very helpful staff (my husband was in hospital). Great breakfast with wide variety.

Miinukset: The safe is located at about 6 or 6 1/2 feet up. Couldn't use it. Room service sent up the wrong, and much more expensive, wine. Room service closed when I returned from hospital and nowhere to get food.

Plussat: The staff, location, and facilities were great for an airport hotel. The rooms are very comfortable. The internet speed was fantastic. The parking was an additional plus. The fruit selection at breakfast was very good. The bed linens and pillows were nice.

Miinukset: The mattresses were extremely soft and provided little or no support. They were cheap mattresses. This was especially disappointing given that it's a newer hotel. Although the air conditioning was very efficient, it was too loud even while wearing ear plugs. The breakfast, except for the fruit, was like low-quality cafeteria food. Some of the food didn't even taste real. I would have gladly paid more for a real breakfast.

Plussat: Hotel very efficient. Very nice breakfast included. Also felt very safe.

Miinukset: not unhappy... but needed some more area tourist info. Other: Hotel is by airport.... not downtown Vallarta

Plussat: The pool was awesome the staff was great. The restaurant by the pool was awesome l, if not a bit expensive.

Miinukset: The power did go out to most of the hotel after a topical storm, but so we stayed and chilled at the pool most of the day, which happens to be one of the hots days here. The power was out from 8am untill about 530 am

Plussat: The staff was super friendly

Miinukset: It was too hot in the lounge areas

Plussat: Staff was friendly and helpful.

Miinukset: When I reserved the hotel I was not informed that the pool and spa area was closed for renovations. Also the beach area has crocodile that made the beach area unsafe.

Plussat: Excellent location, the people working here were amazing. Love this place. Clean and overall the services were great.

Plussat: The staff was AMAZING!! I have never experienced such wonderful service. The staff got to know us by name, and we looked forward to seeing them daily. We visited the spa and all but one restaurant on the property. We would go back in a heartbeat!

Plussat: Beautiful entry, accommodating staff, gorgeous location.

Miinukset: The pool was under renovation which was inconvenient but they did a nice job of solving the issue by providing transport to/from the Westin.

Plussat: The staff was friendly and made you feel like you were part of their family. The restaurant overlooking the beach I loved. The marina area was great. Restaurants outside the premises and transportation to them was great

Miinukset: No complaints other than the cobblestone roads weren’t made for the small cabs! They beat you up driving over them!

Plussat: Location and facilities

Miinukset: Smell of the room

Plussat: The staff was wonderful.

Miinukset: The pool was under construction. Would not have stayed at this hotel had that been advertised.

Plussat: Was breakfast included?

Plussat: Swimming pool

Miinukset: Nothing

Plussat: We needed a hotel close to the airport due to a canceled flight. This was 5 minutes away. Recently updated hotel and they are completing their pool renovations this summer. Nice gym and spa area, although the jacuzzi did not work well.

Miinukset: Unfortunately the pool was closed for renovations but guests are allowed to use the Westin down the street.

Plussat: Amazing staff service especially by he hotel greeter Pedro!since the minute we got there, he already had gone above and beyond to making our stay there the most welcoming. With this being said, The Westin definitely does not disappoint in how well present, accommodating, and easily accessible to the beach. Defitely recommend a stay here especially during March when all the spring breakers are in town!

Miinukset: Having to pay for WIFI

Plussat: This is a visually beautiful property! We love the lush green grounds, the clean and fairly quiet pools, the large rooms and views. My husband really enjoys the workout facility.

Miinukset: We don't like the rising fees. "Tips" for maid and bell service are now included, and the Westin will charge a US$15 per day "resort fee" starting February 2019. Add 3% hotel tax and the 16% IVA tax that we pay as Mexican residents, and it's not a deal, even at convention rates.

Plussat: Room was nice and relaxing. Check in was easy. Free wifi only in lobby.

Miinukset: Beach was not cleanest water, but most if you go to the beach usually you would leave PVR.

Plussat: Pool design. Friendly check-in staff. Late check-out offered.

Miinukset: Staff seemed stressed and not appreciated by supervisors. Pool lacked towels (were hidden in a rolling bucket), and had zero towels at 7pm when I wanted to go swimming. Lobby was cold and had no warmth or delights. Overpriced food. Far from center of Puerto Vallarta.

Plussat: Pool area, view, size of rooms, cleanliness, beach access, noise level, excellent service

Miinukset: Still seemed expensive, food could be better

Plussat: We loved the gym facilities, tennis courts. Great breakfast spread which was included, rooms were nice and clean. Staff friendly and would deliver drinks to the beach/ poolside.

Miinukset: Wished the beach was longer to walk (cove with little peninsulas that were rocky to cross to get to the next small cove) Didn't like the lunch restaurant/ outdoor eating options during the day.

Plussat: Friendly staff. Lots of nice swimming pools.

Miinukset: Room outdated, and having to pay for wifi in room? This was our second hotel in PV. Not horrible, but probably wouldn't stay here again based on other options.

Plussat: Every single person who works at the westin was SO nice! One morning at breakfast downstairs, I had mentioned to the waiter that my boyfriend and me were loving this place but getting bit so bad by mosquitos after he asked how we were doing. When I came back from getting my breakfast at the buffet, there was mosquito repellant sitting on our table. Arnoldo (our waiter) had left it there for us to use. So nice!! Everyone there was just happy and did whatever they could to make our stay enjoyable-which it was. This place is clean and set in the most perfect location. We cannot wait to go back!!!

Plussat: From the minute you walk thru the door you feel at home. The staff is so wonderful. Location is perfect. Beachfront luxury and pools to get lost I

Plussat: Great hotel, great value for your money, pay no attention to the complaints of lizzards and bugs on the rooms. All hotels in the Puerto Vallarta have this 'problem' because they are so close to nature.

Plussat: Everything was pristine. I loved the temperature and style of the pools! So relaxing! Staff very friendly and helpful!

Plussat: Quiet , close to the mArina.

Miinukset: Beach closed for swimming.

Plussat: The property was clean at all times, all of the facilities were properly functioning (which isn't always the case in my experience). There were a lot of nice activities to do inside the resort and it was located about 20 mins walk from the Marina (lots of restaurants and boat tours).

Miinukset: We were told the morning of our check out that there was a free city tour that we could have had, but we weren't advised of it when checking in.

Plussat: Beautiful. One of my favorite places

Miinukset: Maid service. Normally they are so good. This time we had a made that didn’t clean very well

Miinukset: No Room Service No restaurante after 23.00 No place to Buy Water after 23.00 No servibar

Plussat: Location was good lovely resort Staff very friendly. Tour operator at the resort was very helpful with some of the tours that we had booked before we left Australia he sorted them out for us as we had booked some that were not for us.

Miinukset: The bathroom in our room had a bad odour and there was mould on the tiles in the shower and the tiles on the floor in the bathroom were always sticky it needs a up date.

Plussat: I loved the tub on the balcony. The beach was lovely and nice and relaxing.

Miinukset: The staff over all was very nice but it only takes one bad apple. When we got out of the car I was already half way out when he grabbed the car door open. When we asked him how was his night she said well a $1.50 would be nice. We didn’t know how to respond. It’s one thing if I have luggage and you help me but it’s never appropriate to ask for a tip. Also, there was no water provided in the room. When we got back from being out we asked to get some water but all the restaurants were closed so they told us we had to go to the connivence store!

Plussat: Staff excellent family family atmosphere service overall very good

Miinukset: Service around the pool very slow

Plussat: The property is great, the restaurants are great

Miinukset: I didn’t like the guys in the reception they look grumpy and not helpful is like they were making me a favor, then they didn’t help us with our bags I guess because we didn’t look important as to other guys that show up on a better truck then ours they help them right away

Plussat: Gardens are amazing, great location, great pools and access to the beach

Plussat: Pools are amazing! Location is great, walkable to the marina area with lots of restaurants and bars.

Plussat: Knowing I was a vegetarian, the thoughtful waitress mentioned or warned that the refried beans contained bacon grease.

Miinukset: No vegetarian menu option(s) in restaurant. Even the beans contained bacon grease. It would be nice if there were a plant based milk offered with coffee. Such as soy, almond,coconut or other nut milk.

Plussat: A great hotel. Good location. Ample parking. Friendly staff. Nice clean rooms. Fantastic shower. Refreshing a/c. A lovely pool.

Miinukset: I guess being in PV, an ocean view would have just made it all the better :)

Plussat: Breakfast was minimal as it was Semana Santa but otherwise everything was great!

Plussat: The staff is exceptional! We checked in early and the we were assigned to was not ready when we went up to it. So we just sat in the lobby to wait for our check in time. The staff noticed us sitting there and quickly assigned us a room already ready.

Miinukset: If I was a really picky person, I guess I could say something. But they met all my expectations since I reserved this hotel the night before flying down to Mexico.

Plussat: We liked the breakfast . the swimming pool

Miinukset: Would be nice if it had a little Lounge Bar area

Plussat: Outstanding Location to Marina. Filling continental breakfast. Great WiFi. Free water. Greeted by welcoming front staff. Restaurant in comfort inn was excellent. 10min from PVR airport. I would stay there again!

Miinukset: All was great!

Plussat: Tosi hyvä sijainti ja siisteys. Hyvät kulkuyhteydet.

Miinukset: Aamiainen oli tosi makea ja yksinkertainen (continental); siitä emme pitäneet, koska ruoka on maassa halpaa, niin voisi satsata aamiaiseen, koska monet jatkavat aamulla matkaa. Hotelli ei vastannut kysymykseeni ennen matkaa mitenkään. Kysyin maksusta. Kun kirjauduin, otettiin kortiltani ensimmäinen yö, mutta ei mitenkään selitetty, mikä on tapana. Eli seuraavana aamuna aamiaisen jälkeen ovemme ei enää auennut, kun en ollut mennyt vastaanottoon maksamaan loppua viipymisestä?? No maksettuan KOKO oleskelumme, ovi avautui, mutta ensimmäinen yö roikkuu vielä tililläni. Laukussani on maksun peruutus, mutta nyt yli kahden viikon jälkeenkin ensimmäinen yö roikkuu tililläni varauksena??? Toivoisi kuljetusta kentälle/kentältä, varsinkin kun saapuminen on myöhä tai aamulla aikaisin. Outo maa voi olla monelle haasteellinen tässä suhteseessa.

Plussat: Really good value, very close to the airport.

Miinukset: All good.

Plussat: Everything was super nice

Miinukset: Cleanness

Plussat: We were given a free basic breakfast with the option of "customizing ' it which I did: it was excellent. The staff was very pleasant. The room comfortable. The price , very attractive. This was a last moment reservation that got me out of a bind and they did not jack up the price on me.

Plussat: It was all about the staff...... Excellent and very helpful

Miinukset: Nothing

Plussat: The location was great for the dental work I was receiving close by. Also the airport was close by. The staff were very good. Nice and friendly.

Miinukset: I didn’t have hot water in the shower all six days. I told the front desk about the situation everyday, but nothing was done to fix the problem.

Plussat: Night Shows are great. People are very kind. Food is great

Miinukset: All good

Plussat: The food was delicious, the staff were really friendly and attentive. Location was prime!

Miinukset: I liked everything!

Plussat: Nothing

Miinukset: Everything could of been better. Hotel was dirty, water was yellow, staff was unhelpful and not accommodating. Our first room had a broken balcony door and I had to beg them to switch us rooms. The next room was filthy with bugs and towels were stained with nastiness. Food was alright, not the best.

Miinukset: our rooms were infested by german cockroaches and mine was an ocean view room

Plussat: We took advantage of the free kayaks and paddle boards. The guy working there was excellent. The bartenders and waiters were good but a few more waiters would have been perfect. The buffets and menu restaurant food was good for the most part.

Miinukset: There was no plug in at the computer desk. They broughtr 2 prong extension cord for a 3 prong plug which was useless.

Plussat: Food is terrible had to eat out of resort everyday

Miinukset: Food and drinks terrible

Plussat: The location. The activities. The spacious room. The staff kindness.

Miinukset: The lunch buffet is somehow a bit more limited in quality, but still ok. The kids care is limited. One has to "dump" the kids, without being authorized to be with them for a while for integration. After 10-15 mins if they don´t integrate, parents are called and requested to pick them up.

Plussat: Food pool place locations

Miinukset: The cleaning they dont clean good the bath room was duty I reserved 2 rooms 1 with ming bed and 1 with 2 bed and they gave me the 2 rooms with 2 beds and when I ask them they toll me they will change me the nex day the hotel was empty

Plussat: The customer service

Plussat: N

Miinukset: No. Beach service

Plussat: The pool was great!

Miinukset: The food was not really good!

Miinukset: Speciality dining was confusing to book. They only had a person there for 2 hours a day and the line was ridiculous since I had book excursions at 10:00. So I didn’t get to enjoy any special dining. The front desk person needs to let the guest know when to book the reservation

Plussat: The room was clean and the air conditioner was wonderful. I was a little disappointed in breakfast, but it would not distract me from staying again. Oscar and Deb from the front desk were more than efficient and pleasantly helpful.

Miinukset: Breakfast

Plussat: Location is amazing, you have a ton of restaurants and things to do at walking distance, the garden is beautiful and the staff is super nice!

Plussat: Location was great/Pool area and grounds clean. Right on marina so access to shops and restaurants was easy.

Miinukset: 1. Rooms were dated with poorly lit bathroom 2. 1 live & 1 dead Cockroach greeted us inside the room so room cleaning was suspect. 3. We had family room but hotel charged additional for my son after we got there. 4. Breakfast buffet was poor for pri

Plussat: The staff is what makes this property worthwhile. They are super helpful and always very attentive to all guests. The money that you pay is worth it for a short stay 3 day max.

Miinukset: The room had no hot water because the shower handle was broken, there was an open sewer in my room next to the toilet and it was so noisy at night. I called the front desk to ask for a room change and they told me they couldn’t because they were full (which I understand) then they said they would send someone right away to fix the issues. I came back to my room 4 hours later and nothing was done. I went up to the front desk to ask again and they finally send someone.

Miinukset: wifi connection not the best

Plussat: The loquetion is excellent and the rooms are are clean and the service at the restaurant are excellent and the walk to get to the restaurant is beautifully especially the garden ,and the pools are very clean I was impressed with every ting definitely I will come back here

Plussat: Location

Miinukset: I have regularly stayed here... I had requested an early checkin as I had cataract surgery that morning... the hotel emailed that if a room were available they would be pleased to accommodate When I arrived at hotel I was advised a room was available but they charged a fee in excess of 60% of the room cost... I feel this is extremely excessive and totally unwarranted... given my eye issues I had no choice... very disappointed particularly since I regularly stay there

Plussat: The hotel in general.

Miinukset: The stairs to the room should have a safety bar.

Plussat: All staff super nice, make you feel that you are in family!

Miinukset: The food was terrible.

Plussat: the location of the property

Miinukset: booked 2 rooms and i wanted a late check out for 1 rooms at 1pm , which i was not allowed .

Miinukset: Had a top level room with an electronic key and in two incidents wasted about 4-5 hours of time with the staff trying to get into my room due to the key not working even after being reprogrammed. If this wasn't enough I forget my phillips electronic toothbrush in the room after an afternoon check in and it wasn't reported by staff and I'm rushing to try to get it back before my flight.The door problem should've been fixed after the first incident and I should get my toothbrush back. Who steals a toothbrush???

Plussat: all inclusive was perfect

Plussat: Sijainti oli hyvä jatkolentoa ajatellen. Huone oli kompakti ja mukava. Sänky hyvä.

Miinukset: Ilmastoinnin käytöstä olisi voinut ohjeistaa paremmin. Ihmettelin huoneen kuumuutta illalla ja yöllä. Aamulla vasta huomasin ilmastoinnin. Olisin kaivannut jotain ruuan osto mahdollisuutta, kun tulin myöhään hotelliin. Vesipullojen ja juomien myynti voisi olla näkyvämpää aulassa. Sujuvan Englannin osaaminen olisi tärkeää myös työntekijöille.

Miinukset: Room was small,also tried using a stair way and could not access the floor on foot ,locked out on all floors and had to return to the room by first walking down to the parking lot,very confusing.

Plussat: Great location, everything new and clean. Great staff, very close to the airport

Plussat: Everything was good.

Miinukset: I like everything

Plussat: Very close to airport

Miinukset: Rooms are very small

Plussat: Close to the airport

Miinukset: Hard time getting down to the street at 4:30 in the morning to go to airport , no elevator and escalators were not working.

Plussat: 10 min kävely lentoasemalta; hotelli one näkyy sinisenä ( myös yöllä), kun tulee ulos asemalta. Säästyy 17 usd taksirahat. Sopii hyvin kun saapuu tai lähtee tai muutama yö. Venesataman kävelee 10 min. Bussi keskustaan 10 peso, voi maksaa 1dollari setelillä ja saa vaihdon paikallisessa. Allas Ok ja aurinkotuolit. Aamiainen hyvä. 24 h kahvit ja juomavesi respassa. HotellinHinta/laatu hyvä.

Plussat: Flying out Earl from PV? This is the place. Easy 5 minute walk even with two pull behind pieces of luggage.

Miinukset: The rooms are small, but get over it. It's perfect for a solo or couple overnight. Extended stay, probably not so much, but that s not really a criticism.

Plussat: Excellent staff. Excellent location to airport. Great breakfast. Nice swimming pool area.

Miinukset: 1) Room was unacceptable (bathroom sink blocked, blood stains on floor, no bath towels, and sewer odour). 2) Like many other hotels. It would be nice if your hotel would upgrade rooms for customers that have special visa credit card. Such as Visa Infinity Privilege 3) A gym is essential for your customers. If not possible to create one at your hotel. Perhaps your hotel can arrange something with another hotel or local gym. Surely your customers would be pleased.

Plussat: Location to airport and marina

Plussat: Receptionist who checked me in was extremely courteous, just excellent.

Plussat: was the best

Miinukset: maybe more AC

Plussat: The water into swimming pools is warm. The view from swimming pools is awesome.

Miinukset: There is no refrigerator into the rooms. My room had no balcony.

Plussat: I liked the fact that the property was away from the town centre. I liked the atmosphere of peace and quietness. Activities organised by the hotel were enterntaining and facilities were averagelly good.

Miinukset: Some of the details in the room, like window and shower curtains were broken or stained and that gave a careless image of the place. Staff members were always polite and we had a very good time though.

Plussat: Not really anything

Miinukset: The food was terrible Nothing worked in the room No smoking even on our balcony Way too expensive for such a poor quality

Plussat: I like the people working very polite it make u feel comfortable

Miinukset: I was dissatisfaction about the room it was kinda cheap .especially the bathroom

Plussat: First of all, I wasn't expecting the place to be all inclusive so I would say that this is what I loved the most. Their food is amazing and it's a buffet that pretty much is included with your accommodation. Unlimited drinks as well and you won't have to worry about paying because like I said, all-inclusive. They also have swim-up bars which was my priority when looking for a hotel to book. Staff is so friendly and welcoming.

Miinukset: The only thing I didn't like is that the beach is a bit of a walk, and they have no room service so you can't order food and have it delivered. You have to go to one of their restaurants that's open from 11pm to 5pm which is a bit of a walk. Also, there are iguanas freely roaming around which isn't necessarily a bad thing but make sure to keep an eye out especially when you're eating by the marina.

Miinukset: Poor lighting, sewage problems in shower, no wi.fi

Plussat: The food in general is good for an all inclusive with the money i spent. The hotel is a little bit old and there are some things that could get better, the way the hotel is managed is very old fashion and with few tweaks the experience could be much better.

Plussat: Made to order omelettes

Miinukset: Staying in the Villas is a long walk to Lobby for a morning coffee. Should be provided at the beach bar from 7-9:30am

Plussat: The property in general correct, location is good, it is clean, staff are friendly and helpful but the overall impression is medium. Good thing is that you can access the hotel on the other side, which gives you beach access and a bigger pool!

Miinukset: I hope this feedback will help to improve overall quality as the place deserves to be a good destination. - checkin at 16-00 and checkout at 10-00 (!!!). 25 USD/hour extra! - reception is extremely slow. Plan some time ahead on checkout. - please remember that breakfast is NOT included. We accidentally took it and didn't pay at the restaurant - it was panic! Guess how many time I had to spend in the reception to settle the bill? - absolutely no sound protection in the room. You can hear your neighbors breathing. Imagine if they do a party (that is what happened btw). - would be good to have 1-2 free teabags in the room :)

Plussat: Very close to the airport (however, far from the center), you can use he facilities of the close-by Regina resort (beach access, restaurants, variety of swimming pools). It’s a great place if you just want to relax in a restore and are not very into exploring the area.

Miinukset: The facilities were a little bit ran down and not well maintained, very far from the center and thus without a car it is rather hard to explore the city and the area around.

Plussat: Then outside pool area

Miinukset: Our room had cockroaches, our towels weren’t clean, our shower head didn’t work

Miinukset: Stollen jewelry and money, rundown,hot water takes 20 minutes to heat up,rude staff after being stollen from

Plussat: Close to the ocean.

Miinukset: Nothing like the pictures provided at Booking.com site. The beds were very firm(same as sleeping on the floor). No elevator. Only a fridge and coffee maker.

Plussat: The hotel was spotless!! I would definitely recommend for an overnight stay! Close to airport and bus station.

Plussat: Comfortable settings.

Miinukset: Supply face cloths ,Small Fridge ..

Plussat: Location

Miinukset: Terribly Overpriced. Room was so small, dirty and hotel was gross from the minute we walked in the front door, even the reception desk was a filthy area. We were handed two towels with rips and holes, and a filthy remote after we paid a deposit. We were charged 50$ for a 20$ room. 20$ would be generous.

Plussat: Really near to the airport.

Miinukset: The staff wasn't great and it could be more clean.

Miinukset: The sheets were dirty and the pillows smelled gross - we didn't really feel comfortable sleeping there.

Plussat: For myself, the location was good. I intended to take the bus to my final destination and it is very close to the main terminal. The staff were helpful - a small problem with the television was dealt with immediately, and when asked about bussing within PV, they were able to tell me which bus I needed to catch - and which to avoid. Also, while the bed was quite firm, it was still very comfortable.

Miinukset: My only problem was with a guest. A smoker, he left his ashes and butts on the floor of the veranda instead of finding an appropriate place to dispose of them. Rude and inconsiderate of the other guests and staff.

Plussat: The guy at the desk was very friendly and kind

Miinukset: The Windows didn't lock. I questioned my safety. I lived to tell about it. 59$ seemed way too much got such a basic room. With 1 towel, no hand towel or face cloth. Also it was very noisy on the street till midnight