Redding hotellia

Plussat: perfect river location. restaurant was amazing

Miinukset: More time there!

Plussat: Dog-friendly. Clean, fresh, comfortable facilities. Fantastic room service meals. Spacious room with comfortable bed and small refrigerator.

Miinukset: Loved everything. It was great!

Plussat: Cheaper prices

Miinukset: Cheaper prices

Plussat: The staff and the hotel were amazing! Nicest people in the world and I need to give a special shoutout to Genevieve, she went above and beyond to help us.

Miinukset: Everything was perfect

Plussat: Convenient location, very comfortable bed and surprisingly great food and drinks.

Miinukset: Parking lot could use some shades, it gets really hot.

Plussat: Great restaurant on site! Close to the Sundial Bridge!

Miinukset: Breakfast dishes in hallway until late afternoon from room service. Looked sloppy..

Plussat: Very easy access from interstate 5 , very friendly stafff members, large comfortable bedrooms. Very quiet surroundings

Miinukset: Didn't expect to pay for parking

Plussat: Nice design

Miinukset: The front staff during the day was not very polite. The mattress were too soft including the pillows. Bit overpriced as compared to other hotels in the area.

Plussat: Staff, facilities and restaurant were all top notch. Unexpected gem in the middle of town.

Plussat: Staff was very helpful and very friendly! The Vallet guys were awesome! Very clean and comfortable room. Great water pressure in the shower! Restaurant attached is very good and very convenient! Hotel is an excellent location for Redding . Close to freeways and pretty much anything you need .

Miinukset: Nothing

Plussat: Yes they were both great

Miinukset: The way I was treated

Plussat: Super friendly staff. Very clean, upscale place.

Miinukset: You have to pay for parking. $10 per night minimum. It's not really close to town, and there are no other restaurants or dinning options nearby.

Plussat: Clean, friendly staff, breakfast had nice options.

Miinukset: Elevator was slow and last checkup was expired.

Plussat: Rooms are big and clean.

Miinukset: Nothing

Plussat: We were traveling with our 5-year-old grandson. Excellent room, excellent breakfast, ample parking, terrific front desk staff, good location. We could not have asked for a better stay. Will definitely stay here again.

Plussat: Everything, amazingly comfortable bed, really one of the nicest, cleanest hotels I've ever stayed in. The breakfast buffet was outstanding. I'd recommend this hotel to everyone.

Miinukset: That my stay was only for one night!

Plussat: I was at the hotel the second night of the Carr fire. The power went out and the manager was exceptionally professional and courteous under very stressful circumstances. He assured us the power would be back on in an hour and it was. Very pleasant stay.

Miinukset: Nope

Plussat: We left behind child’s stuffed animal and it was mailed to us! Thank you so much for saving the day!!

Plussat: The location was good. Easy to find and get on and off the freeway.

Plussat: Everything - we found it all fantastic value for money. The staff across the whole hotel were outstanding - friendly and helpful.

Miinukset: Nothing

Plussat: The warm and gracious staff

Miinukset: The wretched tv in the breakfast room. All hotels seem to do this, not just here. Ugh.

Plussat: The check-in and check-out staff we're very pleasant. We arrived during the terrible fire season in Redding, CA . This property accommodated many of the fire and rescue professionals. Nice breakfast; clean dining area.

Miinukset: Our Rm had small, but irritating maintenance issues; headboard detached from wall, desk chair unusable wedged under the desk, toilet seat did not stay in the upright position, TV turned off every 10 automatically. Mgr was ON IT right away.

Plussat: all around a very good hotel

Miinukset: I liked everything

Plussat: Room was nice and big. Comfortable. Parking was good as I wanted to park near the front entrance.

Miinukset: The elevator made some weird noises when it was settling down on the lobby level.

Plussat: Very comfortable beds, spacious room! It definitely met the needs of a family with 3 little girls!

Miinukset: Small detail I didn’t like was the phone was unhooked so I couldn’t call the front desk when I needed to easily and I wish there were more towels in the bathroom

Plussat: Very clean. The staff was amazing. They were very helpful and sweet. Will return if I'm in the area again.

Plussat: Everything was clean and comfortable. The staff was friendly and helpful. We were pulling a trailer and there was parking large enough. I would definitely stay here again.

Miinukset: N/A

Plussat: Breakfast

Miinukset: Uncomfortable beds

Plussat: We loved the hotel. The location was perfect and the lady at check in was extremely helpful. The beds were comfortable and the breakfast was just we needed before our drive to Oregon.

Miinukset: The lady working when we checked out was rather short and boderline rude.

Plussat: Breakfast was much better than expected. Staff is excellent !!!

Miinukset: No freezer with the refrig.

Plussat: Very clean

Plussat: Staff went over and beyond my expectations

Plussat: Cleanliness n friendly staff

Miinukset: Fan in bathroom makes a rattling sound

Plussat: Very friendly front desc lady and other stuff also. Room was clean, comfortable bed. We skip breakfast, they could improve there. Everything else was very nice.

Plussat: Bed is comfy, breakfast had enough to keep everyone happy. This was my third time we have stayed at this place. We like it.eggs in the morning

Miinukset: The eggs were flat and like rubber

Plussat: Close to fwy and two natl parks

Miinukset: Food selection for breakfast was scarce.

Plussat: Extras, such as fresh cookie upon check-in; happy hour early evening, and an amazing breakfast.

Miinukset: N/A

Plussat: Our vehicle was a “ragtop” convertible, which has been slashed in the past. They allowed us to park it in the monitored check-in area to minimize risk. We were and are VERY IMPRESSED!

Miinukset: Everything was great!

Plussat: Very plesant staff. Very friendly in greeting guest. Helpful in providing suggestion regarding the surrounding area.

Miinukset: The hotel was full with many families and groups traveling together. With all of this traffic they could not keep up with breakfast. On one day they ran out sausage and forks. The next day they put out cold eggs.

Plussat: Room location and comfort

Miinukset: No bubble bath soap for big bathtub

Plussat: Really comfortable bed

Miinukset: Breakfast was not that great

Miinukset: Bedding and cleaner bathroom.

Plussat: It’s a perfect stop on the way to/ from very much recommended.

Miinukset: Non.

Plussat: Great breakfast, super convenient location. Evening happy hour excellent.

Plussat: Friendly professional staff, facilities

Miinukset: Nothing

Plussat: Everything. It was great.

Miinukset: Didn’t find the breakfast that great. Just ok.

Plussat: Room and facilities were good

Miinukset: The breakfast food quality is poor. Lower basic room rate and make breakfast optional.

Plussat: Nice staff, nice rooms

Miinukset: The rooms have very thin walls, and particularly from one level to the next. My sleep schedule was dictated by my upstairs neighbors, and I could hear my next door neighbor’s conversation word for word.

Plussat: Very comfortable. Air conditioning thermostats in each room! Nice little kitchen, good dining table, nice sitting area. Several restaurants within walking distance. Awfully nice place to stay.

Plussat: Staff was wonderful, helped above and beyond expectations. We traveled with our dog, and they provided a wonderful welcome packet for her, which included a toy, treats and super healthy food. We stayed in the two bedroom suite, and each bedroom had its own air conditioner!!! The whole place is immaculate.

Plussat: I liked the location of this property. The suite was spacious. I had one little hang-up however - My reservation led me to believe that there were two king beds in the bedroom. There was only one and the property does not have any suites with two king beds except for their two bedroom suites. I felt that I was misled and that kind of took the shine off my experience.

Miinukset: It would have been better if I had gotten the bedroom I was promised.

Plussat: Compared to other hotels on Hilltop Dr., Towe Place Suites is a very good choice. I have stayed in several other local properties in Redding is and so far, this was the best for this side of town. It is not as well appointed as you might think for the price, but the room was very clean and comfortable.

Miinukset: I'm not trying to be super critical but here was our experience...The two bedroom king suite, which I thought would be very quiet, was just as loud from traffic and neighbors as a standard hotel room. The mattresses are very firm, not our cup of tea. The common spaces of the hotel could use more attention from the cleaning staff. Probably won't stay here again for the price I paid.

Plussat: Close freeway access. The room was very clean, and the staff was awesome

Plussat: Nothing

Miinukset: Everything- dirty place with rude staff

Plussat: Staff was very friendly. We came thru a back door and twice staff offered to hold door for us. Every person made eye contact and greeted us with a smile.

Plussat: Property was clean and quiet.Staff was helpful and friendly.

Plussat: The room was very clean and the location of the hotel was excellent.

Miinukset: The room was smaller than expected for a suite.

Plussat: Very clean hotel. Great rooms. Friendly and helpful hotel staff

Miinukset: None

Plussat: breakfast

Miinukset: pull out bed, location of TV

Plussat: Convenient restaurant

Miinukset: Breakfast wasn’t as good as times past.

Plussat: Very nice lobby and restaurant. Breakfast buffet was very nicely done.

Miinukset: Room was very clean and had all the necessities, but a little small for two queen size beds.

Plussat: every thing was really good

Miinukset: nothing

Plussat: Clean and close to the I-5! Nice breakfast choices included!

Miinukset: A little concerned about safety of the parking area but everything was fine.

Plussat: The location is great close to everything in Redding. the bed was comfortable and the wifi was good. The staff were friendly overall.

Miinukset: The look of the room

Plussat: Most curtious staff ever.

Miinukset: No freezer nor microwave.

Plussat: Room was clean, breakfast was great.

Miinukset: A/C failed during the night. Sleep was thus interrupted and we had difficulty getting adequate rest.

Plussat: Close to freeway

Miinukset: Air conditioner rattled all night long. We’re put in a handicap room that I didn’t request. Shower and countertop sucked

Plussat: The room was very nice

Miinukset: I specifically asked for a room with a microwave. There was not one in room and i had to carry food from very back of hotel to use microwave in lobby ( equivalent to just about a block). Very inconvenient. Food wasnt hot anymore by the time i got back to

Plussat: the pool, breakfast and drinks were great!!!

Miinukset: The heat

Plussat: Perfect location. Restsurant nearby!

Plussat: The bed was really good & had good nights of sleep.

Miinukset: Breakfast more varieties

Plussat: Liked the entrance with the snacks and water and or coffee and tea.

Miinukset: The swimming pool and hot tub were both very dirty. It had a funky smell to it. You can tell that they don’t clean very often.

Miinukset: breakfast option was way too expensive - otherwise a perfect stay

Plussat: Nothing in particular

Miinukset: Overpriced for what it is. There are several properties at Hilltop with similar quality that are much less expensive. Hilltop area also has many restaurants and bars within walking distance from the hotels.

Plussat: Very clean room and very comfortable bed!

Plussat: The lobby was very nice and inviting. Easy parking and several entrance and exits with your card key. Room was clean and everything worked well including the air conditioning

Miinukset: The river view they advertise is pretty far away

Plussat: Very friendly and helpful staff

Miinukset: My mattress had a large divot in it.

Plussat: Facilities were nice , room was clean , staff was very helpful

Miinukset: Breakfast is a la carte.

Plussat: All good

Miinukset: Whats not to like

Plussat: I liked the cleanliness of the room, the breakfast was also better than most- an omelette bar was included.

Miinukset: The location was kind of sketchy. Near a random gas station, with police officers patrolling the parking lot.

Plussat: Nice room and food

Miinukset: Hostess in Restaurant area came off very rude at first but watriess made up for it with being very kind and helpful.

Plussat: Breakfast!!

Plussat: The breakfast was fresh and great. I had a great stay and would book here again.

Miinukset: More weights to work out with.

Plussat: I really liked that the bedroom was separate from the sitting area and could be closed off for privacy.i also loved the breakfast.

Miinukset: Not enough parking.

Plussat: The staff was really friendly and accommodating! The facilities were so clean and lovely. It was comforting to get there have security on the premises and be able to just go to our room. Check in process was really fast as well as check out

Miinukset: Mattresses were a bit hard in the pillows a bit lumpy.

Plussat: the bartender was amazing and so was the lady who works in the food area.

Plussat: Pool was great, as well as breakfast!

Miinukset: Bathrooms need updating...

Plussat: Ez clean in

Miinukset: Nothing

Plussat: We were welcomed and helped by the staff.

Miinukset: The couch bed was ok but not very comfortable.

Plussat: Clean, updated, quiet room. Good free breakfast and happy hour. Nice staff. They are not a very big chain, but I will look for them elsewhere in my travels.

Miinukset: Nothing. It was a great place to stay

Plussat: Real full hot breakfast and amazing friendly staff. Big room.

Miinukset: Soundproofing is poor compared to other hotels. Could hear some toddlers having a party at 3am like they were inside my own room (next door) and a giant was stomping above my head at 5am when I really needed sleep. They did bring earplugs very quickly!

Plussat: The staff were very friendly. Complimentary drinks.

Miinukset: The place was dated.

Plussat: The staff took the effort and met my requests as far as an allergy-free room.

Miinukset: A couple of inexpensive bottles of water in the fridge would have been great.

Plussat: The breakfast was really good and I liked the free drinks in the lobby!

Miinukset: The beds were super uncomfortable and the place is extremely noisy. There is a "suite"-like room with a couch that has pocket doors but the couch does not fold out and the air unit was in that end on the room so it barely reached us in our bed. SO hot and stuffy and loud and uncomfortable. We will not stay at another Oxford Suites.

Plussat: Pool, breakfast, housekeeping, location was very close to main attractions.

Miinukset: Hot tub was broke, a car had its window broken out by theves and glass was not cleaned up.

Plussat: The hot water was instant! No waiting for it to warm up. The breakfast selection was good too with scrambled eggs,hard boiled eggs, bacon and sausage and cereals,yogurt and many other items. The coffee was good as well.

Miinukset: The hallways were strange until you figured it out.

Plussat: Room was decent. Clean enough. A/c worked.

Miinukset: Parking lot is ridiculously tight. Narrowest spaces I have ever seen in a similar building. Full size pickup had ZERO room between the lines. And there were MANY of them parked there. I would not stay here again because of the parking lot.

Plussat: Clean, comfortable rooms. The nicest most accommodating staff!

Plussat: The staff was really nice, and the free breakfast was one of the best I’ve ever had at any stay. Usually free continental breakfast is two many people and not enough food, but here they were very attentive and the food was pretty good.

Miinukset: Because our family is so big I have to get two rooms, well one room was perfectly fine, however the other room smelled like wet dog and the bathroom smelled like dog pee. The location is not great, it’s next to the freeway but there’s nothing else close ie food, gas stations.

Plussat: Spacious room, very comfy bed, nice and clean.

Plussat: Tosi mukava paikka yöpyä.

Miinukset: Altaina vain kylmäallas. Lämpimällekin olisi ollut käyttöä.

Plussat: Comfortable beds and the room was quiet even though the property is very close to the freeway.

Miinukset: The bathroom fan was not very strong and it got very humid in there after showering.

Plussat: The people were very helpful, with directions, things to do, and history of the area. Very knowledgeable crew, and so nice!

Plussat: The staff was great

Miinukset: The facility was in poor condition

Plussat: Good location, spacious room with microwave and fridge.

Miinukset: Room smelled mildewy but was otherwise clean.

Plussat: the staff was excellent! and breakfast was great! would highly recommend!

Plussat: Comfortable bed, great shower, conveniently located

Miinukset: No coffee machine in room. Left 15 minutes before breakfast started, door was locked, decided not to wait. Nobody was at the front desk when I arrived at 3:45 PM. Was about to give up when finally someone came 15 minutes later. They need a buzzer or something to let the desk person know someones there. Check-in is supposed to start at 3:30.

Plussat: Great location and value for money.

Miinukset: NA

Plussat: Front desk was managed by family and were very .friendly and helpful. We spent time in beautiful Mt Lassen national Park and surrounds. The breakfast was good.

Miinukset: There was microwave but no coffee or tea or cups provided

Plussat: Clean room

Miinukset: Nothing

Plussat: Not a bad location and we left before they started breakfast.

Miinukset: nothing

Miinukset: Staff was rude, and came across as very homophobic and upset. Didn't speak clear english, and was extremely dismissive and supicous of me paying for the room. Didn't give clear directions. Wifi was terrible, to the point of being unable to use it.

Plussat: Price and staff and location

Miinukset: No iron

Plussat: Clean, basic no frills room. Quiet but we were in the single storey part. Ironing board but had to ask for an iron. Ran out of ice in their machine. Had to ask for a coffee maker. As I said, basic but really, at the price, good value.

Miinukset: Not a warm welcome. Felt like we were imposing with all the things we had to ask for. Very basic breakfast.

Plussat: Very clean room, comfy bed, excellent shower. Check in easy and the staff was efficient and friendly. There was safe parking for our u-haul truck.

Plussat: Clean, comfortable, best deal for the price. I would recommend doing a cash deposit rather than on your card because it won’t be returned right away.

Miinukset: Didn’t receive my deposit back when they told me it would be refunded the same day of checkout & still haven’t received it.

Plussat: Stopped here on my way north. Clean, comfortable and felt safe. Those are all I really care about when traveling through. Pleasant staff. Would definitely stop here again when heading through Redding.

Miinukset: Continental breakfast wasn't much to speak of.

Plussat: Breakfast was very good.Pool was nice & clean.

Miinukset: Rug in bedroom could have been cleaner or needed new carpet

Plussat: Staff was very kind and helpful. Rooms and building a bit out of date but totally functional. Locks all functioned, so I felt safe. We slept thru the breakfast so no comment on that! Stayed just one night when passing thru.

Miinukset: Just that things are older, could use an upgrade.

Plussat: Beds were comfortable. Rooms quiet. Hot breakfast goid.

Miinukset: Coffee maker not cleaned. Mold along ledge in bathtub. Two straight backed chairs in room without bottoms so you sink through. Towels were rough...no softner used. Felt like a loufa. Upholstered chairs in dinning area very dirty. Cream cheese was a “spread” not real cream cheese. Only yogurt was 4 oz. full fat 130-140 calories. No low fat versions. No peanut butter.

Plussat: Nice pool, friendly staff

Plussat: The breakfast the hotel offered.

Miinukset: I was unable to get a ground floor room, when I explained that I had back surgery. It was very painful to climb the stairs to our room. My husband and I were on our Honeymoon, and that was the worst day of our Honeymoon.

Plussat: The roll in shower was great!!!!!

Miinukset: Not a thing!

Plussat: Dee was the BEST

Plussat: Doug was fabulous and very helpful. And Tabitha did a great job

Plussat: I was very impressed with our stay at travelodge. The staff was incredibly helpful and the rooms were big, comfortable and quiet. I was surprised by the quality of everything for such a reasonable price

Plussat: Fairly clean

Miinukset: Older

Plussat: Nice room, wide bad, enough towels

Miinukset: When we came At 11:30 pm No one was at the lobby We were waiting for the guy about 30-40 min We had a flight earlier in the morning so we should wake up at 5 am. Room was pretty clean and comfortable. The only things wasn’t comfortable is the only 2 small pillow on the bed lol And curtains, no privacy at all... everyone who’s walking by can observe our private stay in the room

Plussat: The staff

Miinukset: The water temperature was weird. It was hard to find a good water temperature

Plussat: The outdoor pool was wonderful! It was quiet and peaceful.

Miinukset: The coffee maker was not really much use, because it barely held enough water for a very small cup of coffee. We bought a french press for $14 at local walmart. Then we had to boil water in paper cups in microwave to add to glass press. An additional small kettle in the room also would have been perfect for Tea and Coffee needs.

Plussat: Excellent renovation of a strip motel.

Miinukset: The Stardust next door is a negative on the location.

Miinukset: Way too noisy, especially when your room is next to the street. Double glazing would be appreciated...

Plussat: The price and it was clean.

Miinukset: It was very noisy.

Plussat: Older hotel, but remodeled and maintained very well. Rooms were very clean, beds and pillows were super comfortable. Out of all the hotels we stayed in over 2 weeks, this one has the best shower head. Breakfast area was very clean and had a good selection for my family. Staff was very friendly. Definitely the best value for our money.

Miinukset: Nothing to dislike.

Plussat: did not stay for breakfast

Miinukset: nothing

Plussat: The beds were extremely comfortable. Loved the faux wood floors instead of carpet.

Miinukset: The Lack of available parking spaces. Creepy people hanging around the property

Plussat: The facilities and location were great. Really nice bed and fridge and shower. We were like half a mile from everything downtown and a mile from turtle Bay and arboretum. Worth the price.

Miinukset: I don't like the 3pm check in time, as well as they didn't answer their phone all the time. We also had a light that didn't work in the bathroom and had to mess around with the plugs in the walls for the lamps to turn on.

Plussat: simple easy

Miinukset: please offer a few small bottles of water in the room that are included, also, Kayak please make this a toggle on your site, so we the users can easily eliminate hotels that don't offer bottled water, thx, tia

Plussat: Very clean and super comfortable ,the morning coffee was great along with a wonderful breakfast !

Miinukset: I loved that there was wonderful dining within walking distance

Plussat: room was nice. Loved the vaulted ceiling.

Miinukset: I appreciate the air conditioning except the air conditioner was up high and facing towards and blowing on the sides of our heads. That's the only thing I would change.

Plussat: Beds were comfortable and clean. Nice fridge

Miinukset: We arrived at 10:30pm and no one answered the bell. When we finally got to the room and went to sleep the digital alarm clock started blasting at midnight. The air conditioning unit is also rather loud.

Plussat: Nice place to stop for the night. Located right of I-5 and has restaurants very close.

Plussat: Good place, nice rooms, wide food selection nearby, quiet, certainly also good for longer stayers

Miinukset: Breakfast was good and rich, but not included on the price

Plussat: We liked the parking access, directly outside the room, for easy unloading. The staff was pleasant. The food ordered to the room was good.

Miinukset: We asked for a King bed, and got 2 Queens, which did not have bedside table on each side for convenience and light for reading. The bath did not have adequate countertops . The room did not have a table for eating. There was no adequate (grassy) area for pet walking.

Plussat: Everything was goof, older hotel but clean. The lounge had a live band and tons of old people boogin' very fun! Waitresses in the lounge were awesome! Drinks were strong and cheap.

Miinukset: When returning to our room it smelled of smoke. This happened to other family members in other rooms also. I think staff may be taking smoke breaks in the rooms or it is coming in through the AC somehow.

Plussat: Restaurant was really good

Miinukset: Bugs coming out of the drain. The rooms have been updated but the hallways and common areas have not. The bugs were the big issue

Plussat: Everything

Miinukset: Nothing

Plussat: Stayed here for a weekend of adventuring. Did a road trip up to mount Lassen one day, and then another day at lake Shasta. Perfect spot to stay for a trip like this, with comfortable rooms, live entertainment in the bar, and a pool to enjoy.

Plussat: Good location

Miinukset: Very worn, run down hotel. carpets very dirty, the balcony porch area looked like it had never been cleaned( rocks, dirt, cigarette butts, trash, etc. bugs in the bathroom. the electronic key locks were also not working...so frustrating

Plussat: We liked our room's balcony

Miinukset: There was an issue with a mess on the balcony, and when we requested Reception send Housekeeping around, nobody ever showed up

Plussat: Comfy beds.

Miinukset: Pool hours could've been a little later. A long day on the road and we missed the 10pm closure.

Plussat: Pool was right outside th hotel room. Rooms were clean

Miinukset: The hotel was dated, and while there was not anyone smoking, the hotel had the scent of years of smoke perminating the walls. It was a small that wil never completely go away.

Plussat: Big clean room, friendly staff, pretty good breakfast. Great pool

Miinukset: No elevator to second floor. If a band is playing in the bar on weekends it’s kind of loud in the room. Wish the pool stayed open later

Plussat: The facility and the room was clean along with the staff being friendly.

Miinukset: We definitely did not like the noise and vibration of the construction trucks. It was near to impossible to get a good nights sleep.

Plussat: Location to the airport.

Miinukset: Cleanliness and communication between staff. We had 3 different room. First one hadn’t been cleaned. Second one had been cleaned but was filthy. Hair EVERYWHERE! Including in the sheets! 3rd one was finally decent although the floor was still pretty dirty. I never stepped bare footed on the floor. There were noisy people in the hall all night. We went and bought febreeze to make the room smell better.

Plussat: Friendly and efficient staff, and very clean room

Miinukset: The breakfast area and facilities are too small for the number of people the property accommodates

Plussat: It was clean

Miinukset: My room was next to the exit and the exit door was slamming till late at night and starting from 6 am. People were smoking under my window and I could smell it though the window was shut. Strange noises were heard throughout the night like as if someone was walking on a creaky floor. The beds were too narrow.

Plussat: clean and easy

Miinukset: Needed more protein.

Plussat: I loved the shower head!! and being on the lower level

Miinukset: The Airconditioner was very loud, Needs attention, I had to turn it off, so I could sleep.

Plussat: Great customer service and we really enjoyed the quiet. The location was great. Close to several convenience stores and the freeway.

Plussat: The room was clean and very comfortable! I stayed in St. George UT a couple weeks before; it was dirty!

Plussat: Nothing

Miinukset: Sheets were like sandpaper. Walls paper thin. Old towels from previous people left on the bathroom door.

Plussat: The pool seemed clean, including the area around it. The Continental breakfast was just that... very Continental, meaning it was quite basic compared to other similarly priced hotels.

Miinukset: We stayed in room 177. The electric blow dryer did not function, which we discovered as my wife was about to dry her hair before heading out to breakfast. Our mattress was quite soft, particularly in the middle where it tended to cause us to unexpectedly roll to.

Plussat: location, tv channels and breakfast

Miinukset: cleanliness, room has a moldy smell all time.

Miinukset: Staff is extremely rude, rooms are made for people.under 5 feet

Plussat: It was great

Miinukset: Nothing hopefully be back again

Plussat: The separation between the casino smoke and check in was the best part. Didn't have to walk through the casino to get to check in. Great service from the parking attendance. Will defiantly come back.

Plussat: Showers and water not good. No pressure.. Can't turn hot water down. Beds terrible. Nachos from Restaurant had raw ground beef.

Miinukset: You would not accept our company card so our employees had to use their own money to pay for their rooms. If you are going to do business convention or classes there you should change that.

Plussat: We liked the hotel and casino ... the best part was the spa... Our masseuse Shelly was awesome I had a great experience

Miinukset: To many People at night on drugs

Plussat: Very limited on things to do and restaurant options. Extremely Smokey. Poor circulation in rooms and even though they were non smoking they smelled of smoke.

Miinukset: Not much we liked

Plussat: Staff was very freindly and the room was clean

Miinukset: Bed was a little uncomfortable and the bathroom counter space was a bit small but other than that, it was great. A microwave would havr been a nice addition to the room

Miinukset: Coffee pot was dirty Put thru plain water 5 times and there were still grounds coming out

Plussat: Rob Schneider was ok but the rest was great!

Miinukset: Running toilet in room

Plussat: Everything!!

Miinukset: Wish the restaurant opened early for breakfast !

Miinukset: staff was acting as though they were being inconvenienced

Miinukset: SMOKE SMELL. Rooms poorly lite.

Plussat: The staff was the best.. so friendly almost like family...

Miinukset: Asked for lightly buttered toast but it was soaked in butter. No biggie .. just went and ordered more with no butter...

Plussat: It was an okay hotel. There wasn't anything special. The stain glass window was cool.

Miinukset: The breakfast was something to be desired. The room was extremely small and the food was just adequate. The shower curtain had mold on it. When I mentioned it to the front desk, they just said "yeah, it happens."

Plussat: The front desk is very friendly.

Miinukset: No

Plussat: The room was very clean (but smelled strongly of bleach) and the beds were comfortable. The location is very convenient. The staff were friendly.

Miinukset: The entire place - other than our room - smelled like cigarette smoke. The halls, the lobby, the elevator, the gym and laundry area... all smelled like cigarettes. Breakfast was also pretty bleak, and the breakfast room smelled like cigarette smoke. Also, it’s not a huge deal, but the pool is not heated.

Plussat: Clean and comfortable

Plussat: The room was clean and the breakfast was well presented and tasty.

Miinukset: At 3:40 AM the staff mistakenly gave a couple (luckily a nice couple) keys to my room and they opened the door and startled me out of bed. They were embarrassed and left. I normally don't deadbolt the doors but I will start with this experience.

Plussat: Very nice room. I was surprised

Plussat: Bed

Miinukset: Dirty carpet in hallway

Plussat: Very large room and great location.

Miinukset: After checking in at 12:30am, the front desk called at 1:05 and asked for me to return to the lobby to give additional info.

Plussat: Location was the only thing

Miinukset: I'm really quite surprised but the 7.9 user rating for this hotel. I found the carpets and furnishings filthy and dated. The first room I was given smelled so bad, I had to ask for another room. New room wasn't much better. Would not stay here again.

Plussat: The size of the room and location!

Miinukset: You could tell that it hasn't been updated for a long time.

Plussat: location. Close to freeway

Miinukset: It's a tired, old hotel, showing its age. The carpets are thin and nasty

Plussat: the price

Miinukset: It could have used some updating, flooring was dated

Plussat: Everything

Plussat: The bed was very nice!

Miinukset: The spa was closed

Plussat: Easy access

Miinukset: There was trash outside doors to rear entrances

Plussat: Very convenient

Miinukset: I had to kill a cockroach in the bathroom.

Plussat: I was greeted right away and my concerns were addressed fairly satisfactorily. Very pleasant and helpful staff.

Miinukset: The hotel is laid out badly. I needed a cart to transport my luggage to my room, but there were stairs that prevented me from getting the cart down the hallway to my room. The door closest to the parking lot was not available for entry, only for exit.

Plussat: Staff was helpful and did their best. Cookies at front were wrapped like homemade, but were store bought, not very good. No blue cheese for the Cobb salad.

Miinukset: Blue cheese for the Cobb salad

Plussat: Nice staff and comfy beds.

Miinukset: Pool steps were all moldy ....

Plussat: The concierge was sweet and responsive to our needs.

Miinukset: We were placed in a room that was far from the front desk and this proved to be a problem when the initial room key didn't work, though the concierge was brisk in bringing us a new one. The room was not as clean as I would have liked. The food was only

Plussat: El hotel requiere de mucho mantenimiento esta viejo y deteriorado.

Miinukset: Necesitan modernizarlo.

Plussat: Close to town

Miinukset: This place needs to be remodeled

Plussat: Location, enjoyed visiting the Sundial Bridge on the river and Turtle Bay Exploration Park. Unfortunately it was to hot for the Arboretum walk. Whole Park was put together very nicely.

Miinukset: No, would stay again.

Plussat: It is a good sized hotel with a continental type breakfast. The room was comfortable, but had a smell when you walked in- possibly used to be a smoking room or just animal smell. The hotel accommodates pets, which is lovely but barking dogs are a bit much.

Miinukset: The room was comfortable, but had a smell when you walked in- possibly used to be a smoking room or just animal smell. The hotel accommodates pets, which is lovely but barking dogs are a bit much.

Plussat: Location was great and easy to get to

Miinukset: The hotel was old and run down and did not seem like a 2.5 level. The pool area was extremely crowded with people drinking alcohol and liquor and despite the sign that no glass was allowed in the pool area, the staff was present yet did not say anything.

Plussat: The breakfast exceeded our expectations with a variety to choose from with cereal, yogurt, waffles, fruit, eggs, muffins and juice.

Miinukset: It was nice to be in a pool after a day of traveling, but the chlorine was so strong that it stung our eyes and we had a strong chlorine smell on us after we dried off.

Plussat: Location

Miinukset: Room smelled like dog urine/feces . Will never be back to this location. Breakfast also seemed a bit disorganized. But the cleanliness was the most difficult thing.

Plussat: Very Nice , clean room , above average breakfast.

Plussat: The jacuzzi was warm, the pool was cool

Miinukset: They had no hot water, but they did call and let us know ahead of time.

Plussat: small for all the rooms that were in this place. Pool was small and people were drinking beer and some were in glass bottles.

Miinukset: Frig was loud. pool was small. Pool was in the sun most of the day. Curtains were old and had holes. Toilet was loss. Toilet needed to be fixed.

Miinukset: Room is little bit old. Expected more cleanliness, especially bed covers.

Plussat: the pool and hot tub

Miinukset: breakfast

Plussat: The room was clean. Expected less with it being dog friendly.

Miinukset: Only two bath towels. Our occupancy was four. Breakfast was okay.

Plussat: Best customer service we have received over the 4 hotels we have stayed in during this holiday. Good location for Lassen NP which was excellent.

Miinukset: Just not quite far enough away from the interstate, so can hear background traffic noise.

Plussat: Convenience; dog friendly; value for price

Miinukset: dog area outside was full of dog poop that wasn't picked up; put in a room by the ice machine so very noisy; hair from previous guest on floor behind bathroom door; no coffee in the room but did get coffee in the lobby

Plussat: Near I5 and located near restaurants and gas station.

Miinukset: Rude guests yelling and slamming doors at 4 am. Thin walls so neighbor taking shower very loud in our room.

Plussat: The paint colors in the room.

Miinukset: We were welcomed by a cockroach on the floor; when I took it to the front desk to let them know, the woman said they didn't have a cockroach problem, it probably came in with us, and ignored the whole incident. There were 2 tiny towels for 4 guests, no shampoo/conditioner, no mini fridge, no coffee maker, no safe, blankets were very thin, A/C wouldn't adjust and air was muggy even with it on. One of the ice machines and a vending machine were out of order. There were 2 police cars in the driveway when we arrived. Not a comforting feeling.

Miinukset: Room stunk of cat urin

Plussat: Cheap. Average motel room. Near to diners.

Miinukset: Strange smell. Strange people talking loud at night at the parking lot. My daughter take a walk around and get scared.

Plussat: Easy parking, good location off the highway and downtown. Clean rooms.

Miinukset: Air conditioning struggled to keep the room really cool. But it was bearable.

Plussat: Location near highway

Miinukset: cleanliness of room

Plussat: The pool is great and the room, and grounds are great!

Plussat: Friendly staff

Miinukset: Extra for WiFi, loud location.

Plussat: Proximity to town

Miinukset: Strong police presence, supposedly due to a lot of complaints. Patronage population had things to be desired, looking as they were tweakers and other addicts. It was noisy at night even with the ac blasting.

Plussat: Located near many restaurants and fast food.

Miinukset: The employees were very loud in the morning, often discussing their previous nights activity.

Plussat: Location was nice and so was the staff.

Miinukset: The beds were hard and springy and the room smelt like it used to be a smoking room.

Plussat: quick overnight stay while driving. You get what you paid for.

Miinukset: Towels are thin. Will not stay here again.

Miinukset: Tv to small and was not loud enough bathroom not real clean

Plussat: Nice price for 1 night. Their staffs were friendly. Good place for people who love a quite motel. There were a microwave and a fridge so it is convinent to warm up your food.

Miinukset: Bathroom is a little bit dirty. And there were some flies inside.

Miinukset: I asked for first floor because I have kids but did not able to accommodate my request. I even try to check in around 3pm. Staff can also be a little bit friendlier. Not happy to be at work I guess.

Plussat: Room clean and had a table and two chairs

Plussat: The room was clean.

Miinukset: The way the Wifi, was set up. Very frustrating.

Plussat: Shower head and water pressure were unexpectedly wonderful.

Miinukset: Very average building and room, but good value. Seemed clean.

Plussat: Staff was so kind!

Miinukset: Smoke smell in a non-smoking room.

Plussat: very close to I-5 and inexpensive

Miinukset: no

Miinukset: The rooms were dirty n the shower was very small n the shower curtain was so old it kept falling off n the shower leaked everywhere...bed were very uncomfortable...and the other people were very loud even at midnight

Plussat: The rooms are very clean. Water pressure in bathroom poor, shower was great!

Plussat: There was a huge spider in my room upon arrival. I went to the front desk to ask for bug spray but they didn't have any. Desk clerk offered to switch my room however I had way too much stuff to transfer, it was late & I was tired after driving 3 hours to get there so I opted not to switch rooms. There were 5 flies in the room that I killed throughout the night. When I was ready to check out in the morning the desk clerk was very rude, even went as far as to tell me, :well you get flies in your house!" Her name was Wendy and not customer friendly!!

Miinukset: customer service

Plussat: No problem !! Good location!