Balthazar Hôtel & Spa Rennes - Mgallery

Peilissä olisi voinut olla valot, vessassa ei ollut käsisuihkua eikä äänieristystä.

Great location, in the heart of the city, easy to access public transportation and commercial area.

Nothing.

While the hotel has many of the Sofitel brand features the one thing that makes this hotel one of the best I've ever stayed in is the staff. To a person they are the most professional, courteous, helpful and genuinely happy to welcome you to their city group. No request however small was treated as trivial. Thibaud who welcomed us on the footpath to take our car was a harbinger of the complete welcome and care we received. Staying four nights with lots of luggage and a heavy e-bike on the back we required plenty of assistance and he gave it in abundance. They deserve awards for hospitality and professionalism. If we ever return to Rennes we will definitely stay here.....it was our pleasure.

Nothing!

Practically everything ..

The room was a little dark

Staff walked in my room when i was undressed. They made up for the mistake, it can happen but i like the professionalism they handled this and the hand written note i got. Liked the woman behind reception with the short hair. Really helpful and funny. Great personality. Massages were really good. Great hotel, hotel itself did not exceed my expectations, staff behind reception and Valet service did exceed my expectations.

Pool is in the sauna in the basement. Breakfast is 28 euro per person a night. Across the street you get a fresh croissant and coffee for less than 5 euro's. I like luxury but this is too much. I do feel for a 5 star hotel you can't limit people to the sauna. I understand it's a small space, but then arrange something else. E.g. expand. Laundry carts in hallway to sauna. Everyday, all the time. If you take a shower, water is everywhere else in the bathroom because of how it is build. (Room 112)