Hyatt Place Reno-Tahoe Airport

Excellent customer service

The friendly staff

Nothing

The hotel is very convenient to the Reno Airport. The rooms are clean and comfortable.

The walls are extremely thin. Unfortunately my neighbor had a winter cold, and was up coughing all night which meant I was up listening all night. The walls are so thin that I could hear when they pushed the off switch on the night stand. Also, the heating is not central, and the window system was very loud when it would kick on every couple hours. Overall, not a good night sleep. I was in room 223. Perhaps other rooms or floors have better insulation.