Richland hotellia

Plussat: Loved the view and the overall feeling of this room. The evening ship loading and leaving port was nice, but it would have been nice to know if the guests in the hotel would have been able to go onboard as well.

Miinukset: I borrowed a DVD player to play discs of the show Yellowstone that we brought along with us. It was great that you had it to borrow. But the cords were too short and the wrong ones to make it possible to make it work. It needed a hdmi cord to work properly. No big deal, we still had a wonderful time at your hotel.

Plussat: Loved the friendly staff, the rooms are spacious, spotless and wonderful. The breakfast was wonderful... Best"hotel" breakfast!

Miinukset: Everything was fantastic

Plussat: The views are amazing. The architecture and interior design are beautiful. And the staff is extremely attentive!!

Plussat: Amazing location on the Columbia river. Very well appointed rooms. Wine tasting event ever night.

Miinukset: All great

Plussat: Went for a relaxing evening and that is exactly what I got

Miinukset: Wine in room was a bit spendy.

Plussat: The rooms were very well-equipped, nicely decorated and had a delightful deep tub for soaking. We got massages at the Spa and appreciated being able to do that in-house. The breakfast pastries were fabulous!

Miinukset: I wish the pool had been indoors. The pictures on the web show a roof over the pool, leading me to believe that it was indoors. That's one of the reasons I chose this location. However, we managed just fine without it.

Plussat: The location, pool, staff and amenities were excellent and the exceeded our expectations. We will be back!

Miinukset: We liked everything about this place.

Plussat: Happy hour was awesome and everything was included - even beer and wine!! Full breakfast, Belgian waffles, fresh fruit, oatmeal, bacon - you name it, not your continental breakfast but a FULL breakfast! Staff was excellent, the eating area and the outside pool was on the second level so it overlooked the Columbia River - nice view. The whole experience felt like your in a hotel twice the price and your near the golf course, freeway, river and shopping.

Plussat: This was the nicest, roomiest, cleanest, best appointed room we have ever stayed in. We will definifely stay here again.

Plussat: breakfast was okay

Miinukset: Breakfast needs to be improved

Plussat: This is the best hotel in Richland. The rooms were great. Nice kitchenette with stove top, microwave and 3/4 size fridge. Breakfast was awesome. Beautiful pool and setting. GREAT FOR FAMILIES!

Miinukset: Need to install full blackout curtains in rooms. Not only to keep AC costs down and thus be more environmentally friendly, it will also keep the lights off of the main drag out of the room.

Plussat: I love how friendly the staff was. And the beautiful swimming pool

Miinukset: they should take into account not everybody can eat wheat their selection of cereal all contained wheat where corn flakes Rice Krispies and many others do not. It would be important to have gluten-free muffins available without being frozen

Miinukset: Wish there was more selection for breakfast, like scrambled eggs or biscuits and gravy.

Plussat: Beautiful, amenities were wonderful and as described, quiet, clean, staff was great, food was good had a wonderful stay!

Miinukset: Nope :)

Plussat: The rooms!

Miinukset: The flooring around the pool is extremely dangerous!! Adults and kids kept on slipping and falling even though they were just walking. I saw several ppl fall on their faces very hard. Several complaints went to front desk but nothing ever done!

Plussat: Hotel was very quiet. Movies in the evening was great for kids. Very clean and everyone was helpful

Plussat: We have lived in the area our whole life and just discovered this Jem! Our stay was amazing from start to finish. The staff was great, the hotel was clean and flawless! They really should advertise the saltwater pool more, because it was amazing as well. Really the only going I could say negative was the eggs in the morning. They were a little over cooked, but I ate seconds all the same. We'll definitely be back!!!

Miinukset: Hmmm, maybe the breakfast could have been a little fresher, but lots of options to choose from... not much bad to say!

Plussat: Breakfast

Miinukset: Thought there would be better river view and access from pool/outside area.

Plussat: Nice new rooms and a great breakfast.

Miinukset: Nothing

Plussat: Friendly staff. Beds were comfortable. Felt at home. Breakfast was nice.

Plussat: Perfect Place 4 My Kitty

Miinukset: That I Couldn't Shave Kitty In Sink

Plussat: The hotel was very nice. We enjoyed our stay very much. We will definitely come back.

Miinukset: No there was not anything we did not like. It was all perfect.

Plussat: The room

Miinukset: When I got there I had to wait for 30 minuets in the long with my baby and bags at 1am. They changed me an extra 115$ because thy said my reservation wasnt until later that day. It was super unprofessional. They put me in the wrong room! No crib for ba

Plussat: Friendly staff. Great location. Very comfortable room and super clean.

Miinukset: N/A

Plussat: Rooms were set up very well for all our electronic devices.devices . The beds were great.

Plussat: The facility is excellent. The staff are all great. They are very interested in making sure guests enjoy their stay.

Miinukset: I just think hotels are to expensive. Their cookies are not as good as they used to be.

Plussat: Nice cozy and clean rooms.

Miinukset: Receptions could be more friendly. Smile or two will help.

Plussat: The beautiful location on the river is fantastic. If they could spray for bugs it would be even better.

Miinukset: Lots of bugs!

Plussat: Great location. Excellent customer. Great quality. Room was very nice. Great breakfast and lots of variety

Miinukset: NA

Plussat: Extremely close to the park, great view of river, very friendly staff

Plussat: Location convenient to our conference. Clean, modern facility, friendly staff.

Miinukset: Only issue would be that I mentioned to the front desk that the reading lamp over the desk in my room was burned out. Two days later the bulb had not been replaced.

Plussat: Comfortable rooms

Plussat: Yes

Miinukset: Forgot to use my AAA club discount

Plussat: Very clean room. Overall outstanding ambiance, especially for the mid-range price.

Plussat: Clean modern close

Miinukset: Not applicable

Plussat: The staff was very professional and polite.

Plussat: Great location on the Columbia river next to the Amon park where Tumbleweed music festival was held. Very convenient. Breakfast was pretty good (fresh fruit supply wasn''t enough for everyone). Room was clean and comfortable.

Miinukset: I didnt like that they charged my credit card $20 for ˜incidental purchases, telling me I'had receive a credit for it after a few days. This is the first time I have been pre-charged for room charges. They should not have done this. They had my

Plussat: Everything

Miinukset: Nothing

Plussat: Everything about my stay was wonderful! Staff, room, location (was there for convenient) restaurant, good free breakfast, cleanliness. Martha the bartender.

Miinukset: Nothing

Plussat: Perfect location for shopping, eating, and entertainment. Pool was great, as were the rooms.

Plussat: Luxury, comfortable, quiet. Modern. Cool layout. Nice view. High ceilings.

Miinukset: A bit expensive. Not even a water in the room.

Plussat: Very friendly staff, beds super comfy, room clean. Breakfast had great choices, coffee was hot. hotel employee was very nice & helpful

Plussat: We were attending an Americans game and the location could not be beat! Did not have to fight traffic!

Miinukset: I was not impressed with the bathroom. The shower was weak and did not handle my medium length hair.

Plussat: quiet & excellent breakfast

Miinukset: no truck parking so we had to leave our trailer

Plussat: Clean, quiet, comfortable room. The bed was great. Best hotel breakfast I've ever had. Great selection! I look forward to staying here again.

Miinukset: Nothing.

Plussat: Friendly staff. Clean room. Great bed. Wonderful breakfast. Pool and gym open 24 hrs is a bonus!

Miinukset: Not a thing.

Plussat: Easy accessible, also near coffee shops and restaurants

Miinukset: The hotel staff was terrible. I would like to explain what happened but there is a max of 255 words unfortunately.

Plussat: Big room, breakfast and old course family time at the pool and the fact that the pool was 24 hrs and doesn't close at 10 PM. We also like that we were not far from my mother as she lives in Kenniwick too, nice ladies at the desk.

Miinukset: Small bathroom, beds should be soft and comfy, and toilet overflowed.

Plussat: Breakfast was good.

Miinukset: Room wasn’t vacuumed when we checked in. The handicap seat in the bathroom is made of foam and was wet and smelled SO BAD! The smell was just horrible but got even worse after I took a shower. So gross!

Plussat: The breakfast was excellent!

Miinukset: Unable to find my account and had to call when I got home to get points.

Plussat: The room itself had a decent amount of space.

Miinukset: The breakfast made myself and my husband sick on our drive back and it was the only thing either of us had eaten. The bed was really sucky no wonder they put do many pillows on the bed. It was just definitely not worth it at all stay at the holiday inn

Plussat: Comfy bed. Quiet. Easy access. Room is clean and comfortable. Good food nearby, breakfast at the hotel is fantastic! Great place to stopover on the way to our grands.

Miinukset: Not a thing . Satisfied customers

Plussat: Clean, quiet, easy to check in and check out. The Jacuzzi room was awesome and we were able to find dinner / supplies quite close.

Plussat: The staff was extremely helpful, I arrived early and they immediately made sure my room was ready. Also very friendly and kind! And the breakfast was delicious!

Miinukset: The beds need to be replaced, they were not horrible, but definitely could be updated!

Plussat: The room was super clean, beds were amazingly comfortable, breakfast Buffet was outstanding!

Miinukset: Can't think of anything

Plussat: Everything was great!

Plussat: Nicely kept, nice pool and Jacuzzi (open 24 hours), well stocked breakfast. Fresh cookies baked in the evening. Quality stay.

Miinukset: No.

Plussat: The suite was very nice.

Plussat: Clean and comfortable.

Miinukset: No.

Plussat: I liked almost everything with a couple of exceptions mentioned. It was a great stay.

Miinukset: The bath tub was creaky. No big deal. The key card I usually had to try a couple of times but always worked in the end.

Plussat: We thought everything was great. Really didn't expect such a clean beautiful place. It surpassed our expectations. Loved the pool.

Miinukset: Maybe a magnifying mirror, hard to put eye makeup on.

Plussat: Good location away from noise

Plussat: Location was easy to access off the HWY.

Miinukset: We got a King Suite so our son could have a sleeper sofa and the bed was very uncomfortable. We booked for 3 and yet we had to go get the bedding at the desk. They told us at the front desk if the bedding was not there to come back and pick it up. Not a comfortable scenario for the price.

Plussat: Friendly staff and nice amenities

Miinukset: No

Plussat: 24 hour pool!

Miinukset: The breakfast was a joke nothing taste good and was dry , paid way too much for this hotel it was not worth what I paid and was never told about other services that I could purchase while I stayed there would not recamend this hotel to any of my friends .

Plussat: Beautiful pool and hot tub area. The room had extra pillows already in the room. Loved the breakfast and cookies.

Miinukset: No exhaust fan in the bathroom. Not enough cookies in the evening.

Plussat: Location,Location. Staff was very good and efficient. Room was large and roomy.

Miinukset: Pool was way to cold for an indoor pool. Hot tub was like warm.

Plussat: Location, beautiful room at a great price, nice in room amenities.

Miinukset: The bistro and the breakfast items were not to our liking.

Plussat: Location

Miinukset: we got a parking lot view. They wouldn't give us a river view because we booked on line.

Plussat: We ordered a river view for the price and ended up with city view. Very disappointed disappointed. The room was not worth the price. Didn't even have USB ports. The shelf is not attached to the wall. My earring fell behind the shelf because of this.

Miinukset: Stated above

Plussat: Great staff, great location & great $$

Miinukset: No

Plussat: Clean and very nice location

Miinukset: Not much not to like. Some outdated decor but overall very nice

Plussat: Not what I expected at all They charged me overage amount, which caused me a domino affect for 3 of my checks to bounce in my account at 36.00 each I was there for my husband’s back surgery at Kadlec neuroscience center I told the gal at the front fest She said she would adjust it It took 4 business days, and cost me This really is upsetting

Miinukset: My whole experience

Plussat: The check in were painless and quick. Also early check in accommodation were made for us.

Miinukset: There are only one elevator so the wait can be long.

Plussat: Room was large. Enough towels.

Miinukset: Arrived at 4:30 pm, but couldn't check in until 5:15 because the room was not ready.

Plussat: The hotel was going through a remodel, so the lobby was a mess. That wasn't a big deal, since we didn't intend to use the lobby for anything. I booked through a 3rd party, but the hotel was nice enough to upgrade us (at no charge) to the river view side versus the city view side. Very nice staff in all areas; front desk, housekeeping, maintenance. The room was very clean.

Miinukset: We live about 10 minutes from this hotel. We decided to make it a family fun night/day and stay at this hotel for the pool only. Unfortunately, the pool water was FREEZING! And the jacuzzi was luke warm, at best. What a huge disappointment. We talked to the front desk twice and even had a maintenance employee check the temperature. Everyone said it was a heated pool, but we found that hard to believe. Either their heater is broke or malfunctioning, or its a complete lie. We had 8 people swimming and all of them said the water was freezing. Again, what a huge disappointment. If we do this again, we will pick a different hotel.

Plussat: Location and cleanliness

Miinukset: I reserved a king bed room over a month ago and paid for it a month prior to my stay. No king had been cleaned according to front desk attendant when we arrived. Said it was a house keeping issue, and not “her problem”. Very upsetting considering this was a special date night with my wife I only have the opportunity to have once or twice a year. That’s why I booked everything so far in advance to get exactly what I wanted.

Plussat: Clean and comfortable

Miinukset: Breakfast wasn’t great, long wait and French toast was undercooked. Staff was apologetic.

Plussat: Excellent location for Three Rivers Convention Center Many restaurants close by also plus nice bar/restaurant on site

Miinukset: ?

Plussat: Great place to stay

Miinukset: No

Plussat: Welcoming lobby with friendly front desk staff. Large room with comfortable bed; quiet and convenient location.

Plussat: Staff was amazing. Very personable and truly helpful. Loved the bed and pillows

Miinukset: Hot tub was small, but if thats the only thing wrong, thats a good thing

Plussat: I liked the cool electric blinds. Overall I liked all aspects of this room and hotel.

Plussat: Went above and beyond to make it an easy and comfortable stay

Plussat: Nice clean hotel.

Miinukset: We were on the 2nd floor and The hotel HVAC system was directly Outside our room window and ran constantly and was noisy in our room.

Plussat: Great customer service and nice rooms.

Miinukset: Everything was great.

Plussat: Very clean propert. Female bartender was fabulous. Chef was very accommodating.

Miinukset: That we could not use AARP Discount

Plussat: We liked the indoor facilities albeit the water was quite cold. We didn't like that we were not able to use the facilities through out our stay. Breakfast was cold and eating area was cold. Could have had a better variety of food but overall it wa snot too bad.

Miinukset: See comments above.

Plussat: I really appreciated the sound proof rooms. We recently stayed at another hotel where you could hear people two to three doors down from us. It was Very Refreshing to have sound proof walls! We slept well on the comfy beds, the bathroom lighting was perfect! The pool area was amazing! The pool room was big and well ventilated! My son loved the slide and I appreciated the hot tub, it was nice that I could see him going down the slide from the hot tub. And I sneaked into the sauna for a minute, it was clean and toasty warm! Check in and check out was a breeze. Breakfast was well stocked with a nice selection of breakfast foods! Overall, it was a very pleasant stay!

Miinukset: I do think there should be a breakfast bar crew in the mornings. The front desk receptionist was running between the desk and breakfast area. The hot water kettle was barely warm and the coffee was also colder than it should’ve been.

Plussat: The room was clean. A good place to spend the night.

Plussat: Great for kids — huge indoor pool and large water slide.

Plussat: Beds were good. Breakfast had a lot of options

Miinukset: Renovated but not done very well. Not great quality.

Plussat: Comfortable bed, clean

Miinukset: Scratchy towels, terrible shower head

Plussat: I liked how the beds were comfortable and how the bathroom was so large.

Miinukset: Only had one type of scrambled eggs would have preferred more.

Plussat: Breakfast

Miinukset: Guest/Cherry pickers/Migrants loitering in the Halls!

Plussat: Good pbreakfast

Plussat: Pool area.

Miinukset: A baby sized toilet seat?? Cold breakfast. Check-in time later than 1 pm.

Plussat: The beds were amazing, breakfast was small but good.

Miinukset: There is a coffee stand in the lobby but the service was terrible and the front desk clerk was rude .

Plussat: Customer service girl was very sweet and provided great customer service and my kiddos loved the water slide

Plussat: location location location

Miinukset: Bar and restaurant closed Sunday

Plussat: Nice older hotel on an island in the middle of the Columbia. Very quiet location with great views, get a river view room. The food on site is quite good, they also run special nights for guests. Thursday night is free wings and drink specials, Friday they have a comedian in. Great custom cooked breakfast. The room itself was quite good, comfy bed, decent pillows, good water pressure and hot water. Decent towels.

Miinukset: The TV was a bit small. The internet would not stay up in my room, I had to go to the lobby to get a strong consistent signal.

Plussat: Spacious bathroom. Comfy bed. Quiet hotel.

Miinukset: Room and hotel in general could be cleaner.

Plussat: Location and great breakfast.

Miinukset: Our air conditioner was very old ,dirty and loud we like the cold air so we kept it on but really didn't sleep well from the noise.The hotel staff is very nice but the whole place inside needs a fac3 lift big time.

Plussat: The location was nice.

Miinukset: To much was wrong. The first room I was in looked like a hotel room from a truck stop. Old worn and stained carpet. The bed was sagging and the TV was stuck on Telemundo. Next room was nicer but still not that wonderful.

Plussat: The view was decent but seemed old definitely needs to be remodeled.

Miinukset: I m very upset that I was charged and accused of smoken in the room when I did not smoke in the room also I called the front off and left a message for the manager its been two days and no call back I will continue to dispute this and justice .

Plussat: Location. Nice view which I paid more for.

Miinukset: Unfriendly employees receptionist and restaurant server.

Plussat: Location

Plussat: Great location, friendly, helpful staff. Older facility but acceptable.

Miinukset: All was good

Plussat: Nice quiet place, nice people.

Miinukset: Pillows too soft.

Plussat: Clean room, great breakfast,nice view of the river

Miinukset: Toilet ran off and on

Plussat: Good central location and right on the water. It was cloudy and windy so did not get to take advantage of the pool or nearby walks.

Miinukset: I like a super quiet room. My room was above the main lobby air conditioning units, and so was a little noisy. Add that to in wall heating/AC unit and active refrigerator. Most people would not notice. Otherwise room was fine.

Plussat: Excellent customer service. Inviting seating area and breakfast was good.

Miinukset: My bed was a bit sunken, could be better or replaced.

Plussat: Clean and good equipped kitchen in the room. The barbecue place on the small little patio was great.

Miinukset: It is very noisy due to the direct proximity to the highway. Would stay in an other hotel next time!

Plussat: The staff was really nice. The breakfast was good. It’s great to have a kitchen where I can keep and reheat leftovers from takeout.

Miinukset: None of the outlets in the room worked well. Either I couldn’t push my plug all the way in or the plug would fall out of a loose socket. The bathtub stopper wouldn’t stay up so I stood in water during my showers.

Plussat: Clean rooms and updated interiors

Miinukset: none

Plussat: It is located close to my family, front desk staff nice, continental breakfast, and cookies waiting for arrival.

Miinukset: Busy freeway noise, neighboring room had a barking dog, cleaning staff still comes knocking even when we declined,

Plussat: They cancelled my reservation the day I was supposed to stay

Miinukset: If they had room

Plussat: The rooms are CLEAN! Comfortable beds - nice location and PET friendly!

Plussat: The location near the river, and easy access to freeway.

Miinukset: TVs were a bit small, and the sofa was not comfortable.

Plussat: Clean,convenient, and quiet

Miinukset: Told me my credit card was denied, but when I checked it was charged. Second credit was charged also, plus another ---$ for room I already paid for. Manager fixed next morning, when I checked out I was told credit card was denied and I needed to pay ---$

Plussat: Easy access to freeways. Quiet location. Walking distance to various eateries. Fast friendly staff.

Plussat: Everything

Plussat: I liked the space of the room, the cleanliness, and the super helpful and friendly staff!

Miinukset: No balcony

Miinukset: Everything about the stay was terrible the housekeeper didn’t come in just did a trash and left,the front desk was rude and when it came to accommodating the stay that we had a coupon for they refused to honor even though they said they would the day I checked in . The breakfast seemed like they heated up from the day before the ac was not working the heat in the room was unbearable Spoke to a supervisor named Val was rude when I told her what happened also some of my clothes and chargers disappeard the water in the shower was cold when put on the hot setting

Plussat: Nice location, great value.

Plussat: It was close to the Toyota Center which was the purpose of the selection. Also wasn't spread out so you didn't have to walk long distances. Liked having continental breakfast.

Miinukset: There was no soap, shampoo or lotions in the room. Not impressed when there is no soap to wash your hands.

Plussat: The location was great for my needs.

Miinukset: The breakfast could have had more variety.

Plussat: Staff was very helpful, and the faciliTy was very clean!

Miinukset: No.

Plussat: It was clean and the staff were very friendly. We will definitely stay here again

Plussat: The staff was most helpful and courteous. Beverages, especially coffee, was most appreciated. Also, the breakfast was excellent and most helpful as I cannot take my medications without food.

Miinukset: I can't think of a thing.

Plussat: Location, breakfast, staff.

Miinukset: Shower head bad Dated

Plussat: Location to the Toyota Center

Miinukset: The water in the shower never got hot, the bed was super hard, the complimentary breakfast had little to choose from and there was only one waffle maker with a long line to make one, the tv remote barely worked and the mini fridge froze everything.

Plussat: nice rooms, clean, good breakfast

Plussat: Location

Miinukset: Coffee maker. Breakfast

Miinukset: Limited choice on breakfast buffet

Plussat: Good breakfast

Miinukset: Although you have a “ non disturb” thing hanging on your door, they keep knocking the door.

Plussat: Nice quite

Miinukset: No restaurant

Plussat: Good location and a fair price. Appreciated the breakfast and the hotel permitting a pet friendly room.

Miinukset: No

Plussat: It was located right next to a large mall so lots of food choices.

Miinukset: Scratchy sheets and air conditioner was not very good.

Plussat: nothing

Miinukset: The hotel staff lied about why they hadn't cleaned my room. There was no manager on duty to help. They charged my card for cleaning fee after they had not cleaned my room the night before, and it was out of retaliation.

Plussat: Nice clean comfortable property in a convenient location. Good breakfast selection.

Miinukset: Everything was great, no didn't likes here!

Plussat: It was inexpensive and close to shopping and food.

Miinukset: It was not as clean as I would have liked. Seemed like the carpets need shampooing.

Plussat: Great location for shopping!

Miinukset: The staff wasn't very friendly.

Plussat: Price and location

Plussat: Staff was friendly and efficient. Good options for breakfast.

Miinukset: Supposed to have a king-sized bed, was given a queen. Microwave didn't work and TV had to be turned on manually.

Miinukset: Upon arrival they took my card and charged it for a deposit. They did not mention the deposit they put on the card would take a week after checking out to refund. After calling the staff to inquire I was extremely disappointed in there customer service.

Plussat: Nice and clean

Miinukset: Nothing

Plussat: The room was very comfortable, the pool and hot tub open 24 hours.

Miinukset: The staff member who checked us in just didn’t seem attentive, we waited a couple minutes while she filled some container, and did some random tasks in the lobby. Would’ve preferred to just be checked in before her chores.

Miinukset: The bathroom door didn't lock. The hot water in the shower would only get luke warm.

Miinukset: Our total was supposed to be 164? And this morning woke up to almost 300$ in charges from the hotel. I will be calling as soon as they open. I have found cheap places tend to do this. I usually spring for an actual nice hotel. They have to keep their breakfast room locked so people don’t steal food. Felt like a jail.

Plussat: The breakfast was fine and as expected for the price. The sauna, hot tub, & pool were great! The room was clean & comfortable. The front desk lady was very friendly!

Plussat: From the outside the buildings look dated but our room was all brand new and the bed was very comfortable. Breakfast was good as well.

Plussat: The beds were comfortable and the pool and hot tub were nice.

Miinukset: There was a lot of people on the property causing a scene, the police had to be called on them. We didnt feel comfortable about that situation and we saw people vehicle prowling in the parking lot.

Plussat: Good location and price.

Miinukset: Towels were pretty rough.

Plussat: 24 hour pool

Miinukset: No

Miinukset: When we checked in my 7 year old found a narcotic pill in the bathroom. When I notified the desk, I was told the manager would contact me. Nothing. When I finally was able to talk to the manager, he was borderline ride and said the general manager would call me. That never happened. This is obviously not the place to take your family.

Plussat: The hotel was very clean and updated. Amenities were nice although I did not use them. Bed was supportive but on the firm side. Room had a nice sitting chair plus a desk. A large upholstered bench was nice for placing suitcases. Front desk was friendly.

Miinukset: Eggs tasted like powdered eggs. The heater in the room was hard to keep on without overheating the room.

Plussat: Location

Miinukset: No elevator. It was being remodeled so kind of dusty

Plussat: Swimming pool open 24\7

Miinukset: Was great

Plussat: Breakfast was very good The staff was always eager to help

Miinukset: The first room had a high ozone smell and no bed spread on the beds. I inquired about the smell and was very quickly given another room .

Plussat: Rooms were spacious, clean and well laid out. Work space was great and wifi was adequate. Good value for the money.

Miinukset: Did not find any derogatory condition s, will stay here again without reservation.

Plussat: Convenience of location, beds comfy. Do need small dining table and chair in ALL rms

Miinukset: No table, needs sm tables

Plussat: The rooms were clean, and had a fresh smell, not musty. Beds were comfortable.

Miinukset: There was really nothing we did not like.

Miinukset: No water pressure in bath/ shower. When I told the front desk, she shrugged her shoulders and did nothing about it. I later learned from others in my group, they had a similar experience.

Plussat: Good variety of food for brrakfast

Miinukset: Hard to see where to turn from the main road—need better signage.

Plussat: Great location plus having an indoor pool and Jacuzzi is a nice bonus.

Miinukset: Breakfast was minimal and when items were gone, they were not replaced.

Plussat: Noelle upgraded our room when we got there and was very accomodating...great employee!

Miinukset: Security....one motorcycle helmet was stolen....

Plussat: Wowza, they had a awesome breakfast spread. I wasn't expecting eggs and sausage in the mix and my sister was pleasantly surprised about the Greek yogurt too. Oh, and the AC works amazingly well, and toasty showers.

Miinukset: Can't think of anything.

Plussat: The front desk staff were both so friendly and the breakfast was great. We were pleased there was an elevator!

Miinukset: Can't think of anything negative.