Sudima Lake Rotorua

The buffet breakfast is always good.

I have stayed here numerous times and this was by far the worst. We had booked a so called superior room for 2. Our room (253) had the smallest bathroom I have ever seen in a hotel, the shower floor tiles were badly chipped and the bottom of the shower didn't even prevent water from escaping the cubicle which soaked the floor mat before I even got to stand on it. At breakfast time, as there are large tour group bookings it felt as if we were herded into a little corner for non-tourists. The bar staff were atrocious. When they even bothered to be behind the bar they were disinterested and did not know even the most basic mixes. The last resort was the fact that the much advertised spa pools were out of action and because of this they had even lowered the temperature of the main pool and with it being the middle of winter this to me is not acceptable as I was looking forward to a soak after a long day out in the cold. Their alternative was a 20% discount to the Polynesian Spas across the road which meant having to pay $12 per person extra on top of our hotel bill. This will most probably be my last visit here unless there is a huge improvement.