Etsi halvat lennot: Royal Air Maroc

Plussat: It was a very bad flight. i wouldn't recommend Air Maroc. Despite flying business class, the food was below average. there was no entertainment. seat was not comfy. Check in was very slow as well although we were very few.

Miinukset: Flight was 2 hours late and simply because of poor operations in the airport and on the flight. Failing to match the boarding list with the check-in list! And during the 2 hours sitting on the plane Zero communication from crew on the issue.

Miinukset: Fix the damn problem that always occur with this company from loading luggage to boarding

Plussat: Seat was filthy. There was a gross locker room smell. Crew was decent/brusque.

Miinukset: The issue is the transit time in Casablanca. The conditions on the place to sleep are catastrophic. No room. You are all in the same room ( mens snd wifes) 30 hours transit. I will never spend night in Casablanca

Business Class is non-existent

Miinukset: The Business Class seats are the same as Economy. Also the plane boards from the rear so Business Class has to wait to deplane LAST. Waste of $$$ Lost Luggage: Airline failed to get luggage onto connecting flight even though there were 2 hours in between flights.

Miinukset: We didn’t fly and we paid extra money to fly on 8-3-2019. We arrived one hour and five minute before and the crew refused to check us in and said we should be there at least one hour and half. Very very poor service,i will never fly with RAM.

Miinukset: Boarding was a complete debacle. There was no rhyme or reason and that led to it taking forever. The flight staff were rude and not very responsive. Among many things, they ran into a nearby elderly passengers seat several times with food/beverage carts and did not apologize.

Plussat: Late from Dakar, couldnt provide accommodation at Casablanca, Late again from Casa entertainement system wasnt working on my seat

Miinukset: Pretty much everything

Plussat: Not really good. Starting from the ticketing, not friendly, late on take off and landing as always

Miinukset: Travel with Air France or British

Plussat: On time. Generous luggage allowance.

Miinukset: Passport control in Tunis was very bad. Transfer process in Casablanca also not great. Tunis Casablanca leg was very cramped seat.

Plussat: the crew were friendly and attentive.

Miinukset: Plain maintenance. accuracy in timing is a very important part food improvement luggage never arrives with you ....thats a problem and they open your bags when your in transit and a few items were missing for me ...

Plussat: Nothing we were delayed for two hours

Miinukset: They could have paid more attention to my luggage by not losing them

Miinukset: Too much focus on business class and 1/2 hour delay

Miinukset: This was my worst flight experience. Our flight delayed 3 hours from JFK to Casablanca and the airline did not make arrangements for the connecting flights in Casablanca. Everyone on the flight from jfk missed their connection. This caused so much frustration for myself and others.

Plussat: Ok

Miinukset: Honesty

Plussat: Arrived safely

Miinukset: Cleanliness of bathrooms, overall service were lacking. They closed the bathrooms due to turbulence and proceeded to serve coffee. How does that make any sense?

Plussat: I was eventually brought to my original destination

Miinukset: Missed my connecting flight because there was a delay in boarding. Staff did not make any announcement stating that people who do not have connections to please wait so that people in my situation can possibly make their original connection (neighbor same problem). Poor explanation for lost luggage

Plussat: Nothing - never fly airline again.

Miinukset: Airline cancelled flight 1.5 hours before departure. Booked us an another flight that landed 3 hours after our connecting flight departed, with no info on how we were to get home.

Miinukset: They move the flight one day back one hour before the flight.. Also another day of day in airline original country.. This is unsatisfactory..

Plussat: Nothing

Miinukset: I am still in Casablanca and my fly was weave

Miinukset: This the worst trip ever boarding was delayed by 5 hours and the people at the counter knew and didn’t bother informing me when I checked in. I paid a lot of money for business class and the plane has all seats same to top it despite that there is other space the put a big fat guy in the seat next

Plussat: Crew was great love the extras like headphones, pillows, blankets and socks. I think the socks saved me on our long flight. Loved that you served tea and coffee after meals.

Miinukset: Food was not very good. Bathrooms were NASTY! The crew needed to server drinks more often and need more of a variety of juice add apple cranberry just a suggestion. The flight delay was horrible. You add 2 hours of delay to a 8 hour trip that stinks.

Plussat: Crew and food

Miinukset: Was an hour late, they lost 2 of my bags, plane was full of screaming kids with terrible parents. Will not fly this airline again.

Plussat: Horrible airlines...i will never flight them again. Bad customer service in New York and Casablanca. Long delays, dirty planes, very noisy cabin, limited entertainment, etc......

Miinukset: Too long to write, kick them off of your platform ASAP or I will never use kayak

Plussat: Nothing

Miinukset: Extreme lack of communication about boarding. First flight was delayed and second flight started boarding and left over an hour later than scheduled, but again no communication to explain what was going on. Absolutely one of the worst flying experiences I've ever had. Would 100% NEVER recommend this

Plussat: There was not a single thing that I liked about this trip/airline.

Miinukset: Absolutely no communication about boarding after my flight got delayed an hour until I heard "final call." Missed my connection in Morocco and got another flight over 6 hours later with no accommodation. Terrible food and entertainment. Boarding started an hour later but no communication again!

Miinukset: We could have had regular updates on why our flight was delayed so long

Plussat: Absolutely nothing

Miinukset: Literally everything

Miinukset: 3h 45m stuck on a bus without air, then a plane without AC on the tarmac in Tunis in July - is that even legal? And then another 45 min delay on the 2nd leg to JFK for "loading bags."

Plussat: They changed the flight dates and won’t refund my money, so I couldn’t take the flight I paid for.

Miinukset: They changed the flight dates and won’t refund my money, so I couldn’t take the flight I paid for.

Plussat: Lyon was great service

Miinukset: Have a crew that knows what they are doing in Casablanca

Plussat: Nothing was very good.

Miinukset: Long delay for taking off, probably because of the late arrival of my first flight. This whole airline must just always be an hour late. My bag didn’t make it to Miami, I have no idea what continent it’s even on.

Plussat: Nothing was very good.

Miinukset: They didn’t get my bag from Casablanca to Miami. There was about a 45 minute delay in taking off.

Plussat: We never got on this flight, still stuck here in Rome

Miinukset: Why are flights overbooked ? It makes no sense to lose a full day without compensation for this

Plussat: Nothing , the flight was overbooked and they did very little to fix it

Miinukset: We were sent from terminal to terminal and we are now on a flight with Alitalia today

Plussat: The seat was comfy and the people were pleasant

Miinukset: The piloting was rocky at best, the person next to me invaded my personal space too often, and the boarding process was confusing