Etsi halvat lennot: Royal Air Maroc

Plussat: Was told no upgrades were available yet only 1 seat in all of business was occupied. Perhaps either know what you're doing or properly share information.

Miinukset: Crew watched as people struggled to find space for carry ons, etc. Instead of helping to speed the process they just stood there staring aimlessly. Super helpful.

Plussat: Row to myself.

Ok 0.1

Plussat: Nothing

Miinukset: Royal no good since they keep my money i paid for my ticket because I didn't show up at the airport by accidentally that I been sent in different airplane! They cancelled my name on the board for go back home and they said I have to paid again since They' won't t refund my money I had to paid again to return back home! very poor customer service No Cap closed for me to read English and staff was rude!

Miinukset: The crew members need to learn customer service and be polite to clients.

Terrible service. Dirty plane

Plussat: Getting off

Miinukset: Very very poor customer service

Baggage nightmare

Miinukset: The airline lost my baggage for four days, had no explanation and no idea where it was. Despite being told they would follow up with me I had to call over and over each day as I was getting no info. Eventually, they came to deliver the bag but tried to give me someone else's bag. Apparently, they had given my bag to someone else! By the time I located my possessions this debacle had caused a number of other problems. Would never use this airline again.