Saint Thomas Island hotellia

Miinukset: Aggressive and unhappy bell staff expecting large tips

Miinukset: Almost all of the facilities are closed.This is not advertised. Only a beach bar open due to the hurrican last year. This is not mentioned when you book. booking .com should change this as this is not clear. Very crowed over built complex with hundreds of rooms looking onto a small beach. Not recommended for the money.

Plussat: We liked everything. So clean, nice and we had a the most scenic view. Thank you. And the staff was so helpfull in every way.

Miinukset: I loved everything about this property!

Plussat: We were only there for a short stay but it was walking distance to the ferry, a short ride from the airport and had a nice pool with a view. Staff was super friendly and provided coffee in the morning! Loved the outdoor shower!! Great price compared to other hotels and air bnbs in the area that provided less

Plussat: You have to climb about 3 stories of steps, no elevator

Plussat: Everything, it was a amazing.

Plussat: Excellent accommodations

Miinukset: Nothing

Plussat: Beautiful facility close to the Ferry terminal and local restaurants. The owners were extremely warm and helpful, wonderful experience!

Plussat: The view is spectacular. Amazing pool

Miinukset: Just the steps, but they are VERY upfront about it when booking

Plussat: Candy & Eddie are always so sweet and take the time to hear about your island adventures. They offer advice about where to go & how to get there. This was our 2nd trip to Olga’s and both times we were treated like old friends. The rooms are always in perfect order and you can’t beat the view! I enjoyed our stay here very much!

Plussat: Great location. Wonderful views.

Plussat: Great hospitality. Friendly owner and warm reception. Gorgeous views! Very relaxing accommodations to start our vacation in the USVI.

Plussat: Small and centrally located.

Plussat: Very peaceful and relaxing atmosphere.

Plussat: The best beach to stay at for the money. Easy parking. Good food at the SBB. It wasn’t crowded. Very clean and safe. The beach was beautiful. The marina offered jet skiing, fishing, parasailing.

Miinukset: The sleeper sofa was a bit rough

Plussat: Wow! Amazing place. We were island hoping for our anniversary. We wished we stayed longer at this property! Upgraded, fully stocked kitchen with coffee/tea, super comfy king sized bad, beautiful bathroom, perhaps the best view from the building where this unit is located. Oversized windows with mesmerizing view of St John and British Virgin Islands , super helpful and friendly owner, we even got a bottle of wine and a welcome card for our anniversary! Definitely coming back to this particilar unit! What an end to a beautiful island hoping super anniversary!

Plussat: Beautiful beach, beautiful upgraded condo with stunning views, friendly staff, great fish tacos at the beach restaurant, big bonus having free lounge chairs and drinks being brought to you while you relax. We will be back for sure!

Miinukset: Nothing

Plussat: Communication with owner was awesome! Place was exactly as stated!

Miinukset: Pool was too cold and no jacuzzi.

Plussat: Amenities at or near the location were great; accessible snorkeling right off the beach; amazing ocean view of St. Johns, movable partition in the studio apartment was convenient for sharing with family.

Miinukset: While you could get around without a car, it wouldn't be very convenient - though this is no fault of the property. The owner gave a great pre-trip email about local tips and suggested a car. I'm SO glad the owner said something!!

Plussat: Loved the balcony with an amazing view of the awesome pool. We had coffee every morning overlooking beautiful ocean with views out to St. John. Kitchen was fully stocked. Roomy and nicely furnished. The beach was great with clear water and white sand. Bar area with great live entertainment. We took the ferry from nearby Red Hook to St. John. Easy to get around with taxi service available on site.

Plussat: The view, beach, condo, owner, are were excellent! We will be coming back!!!!

Miinukset: Only that we couldn't stay longer!

Plussat: Everything better than expected.

Plussat: Loved the view and the pool..room was nice too

Miinukset: If you left food out too long small black ants would come out of no where..the bed and couch were uncomfortable

Plussat: Great location! Close to shopping, restaurants and grocery store. At the resort, everyone was so nice and helpful. Very clean. It was the perfect size for my family even after renting an extra air mattress. It was a nice home away from home for a few days.

Miinukset: It was all good- no complaints at all

Plussat: The location was not in a nice part of town but they did have security

Miinukset: I didn’t like the shuttle driver throwing me out of the golf cart with his aggressive driving. I injured my elbow and now have to seek medical treatment.

Miinukset: I showed the woman at the check in counter a video of a roach crawling around on the wall in my room and she seemed unbothered. So decided to not even elaborate on the fact that the room had a smell.

Plussat: The shuttle service was excellent

Miinukset: The shuttle service after 6:30 pm is a little slow. And the rooms were a little musky when you first enter so needed a little more airfreshner

Plussat: Everything p

Miinukset: Nothing

Plussat: the property is clean , rooms are nice and as pictured , multiple bars and pools . free margarita at check in . close to the aquarium , and water sports like parasailing and jet skis . also close to Coki beach which was beautiful .

Miinukset: the property is a good 30-40 mins from the airport we paid $30 to come to the hotel for 2 of us & $40 to return to the airport . the rooms are far from the lobby you have to catch a golf cart to get around so choose your room wisely . the beach at the property was closed due to algae washed up on the beach . the sink in our bathroom didn’t drain but other then that no real issues .

Plussat: Landscape and meals

Miinukset: Beaches

Plussat: Clean.

Miinukset: The supplies at the room were limited for one or two days. I had to constantly call the front desk for shampoo soap toilet paper etc..

Plussat: Check in experience was outstanding! Bun was extremely friendly and informative!! Isis was also very helpful!! Great first impression of the property and staff!! Shaw was an evening informative shuttle driver. Shawn was an excellent bar tender at the upper pool!

Miinukset: Room lighting was a bit dark.

Plussat: Location and price.

Miinukset: Wasn’t as updated and modern. Staff were not clear and accommodating regarding late checkout. Beach was unavailable due to seaweed. Had to be bused/walk 20 mins to Coki beach. Won’t stay again.

Plussat: I like the security of the gated community

Miinukset: I did not like the lay out of the place where everyone had to get picked up by a golf cart. Driving to your room and parking your car would have been great

Plussat: The staff was nice

Miinukset: The beach could be cleaner

Plussat: The food was good.

Miinukset: The shower was too small and dirty.

Plussat: The food was really great! The staff were amazing, and our room was very cozy.

Miinukset: The bathroom’s shower head wasn’t the best. The price is a bit too much for the room (per night charge).

Miinukset: The hot water in the shower was sporadic which means it constantly went from scorching hot to freezing cold.

Plussat: The staff is extremely nice! They upgraded our room to a balcony with a view since it was our first time there. Which was pretty awesome. And the snorkeling is great at the hotel, absolutely beautiful.

Miinukset: the hotel is very average. It's pretty outdated, the hot water didn't work the first night then the next few nights it would work for about 10 mins. The room was incredibly humid, our clothes in our suitcase were not just damp but wet. The bed is not that comfortable and the food was very overpriced and very average. ONE empanada was 14 dollars. I don't feel that for the price you are getting a whole lot. But overall you aren't staying in your room often so we had a great time

Plussat: Area

Miinukset: Bathroom was not clean and the floor was filthy

Miinukset: Bathrooms could have been nicer.....

Plussat: From beginning to end the staff was amazing! The food is second to none and the location is beautiful!

Miinukset: I guess our room could use a little updating, but overall was nice.

Plussat: The snorkeling the pool the room good was pricy drinks were pricy

Miinukset: No microwave in room hurricane wiped out the other restaurants

Plussat: Staff was spectacular!!! Kind, thoughtful, professional, competent. Front desk, beach, bellhop, and security: Yolanda, Samuel, Ricky, Brittney, Ariel, Sapphire, and the daytime front desk receptionist took excellent care of me and my daughter. Free beach activities were a great asset: value for your buck!

Miinukset: The shower was small and tight, The beach was extremely rocky upon entry into the water. My daughter is terrified of cats. There was a cat present and persistent the first night at dinner. Therefore we were forced to find another venue for every other meal of our 3 night stay. Both bands (Friday and Saturday night) were horrible. I would prefer Caribbean music.

Plussat: The staff made every effort to welcome, serve, and accommodate guests.

Miinukset: There has been so much work on the grounds and rooms after the hurricanes that it's hard to fault anything. There was a dead iguana in the bushes and two dead crabs in the hedges around our room door which were a little off putting.

Plussat: Very friendly, got upgraded and such a lovely gem hidden in paradise

Miinukset: The beach is right in your room, sailing hobies and surf are complementary

Plussat: The staff were absolutely fabulous! This is a smaller family run hotel, that could use a little updating [nothing major] that you could care less about because the staff is just that great. They are very accomodating [held our bags for us after we checked out for a few hours]. The only draw back for some travelers might be that there are a lot of stairs, which was not a problem for us and our two younger children. We would definitely stay there again!!

Miinukset: nothing

Plussat: This hotel is very basic and is OK for an overnight stay. It is clean and the room had TV, air conditioning, a small fridge and en suite bathroom and shower. I would stay here again if it was only for a quick overnight. It is value for money. The staff were phenomenal. I arrived at 11:00 PM as did other travelers. The hotel clerk came outside to the taxi to greet us and carry luggage inside. He also carried luggage to the room......the people were very friendly and helpful making for a pleasant experience. Breakfast to order, although limited, was very good and is included in the room cost.......:)

Miinukset: Several floors with only steps - can be a challenge if you have heavy luggage and no one to help......

Plussat: So we got an e-mail a week in advance of staying here that the King bed Harbor View suite that we paid for for our dream trip was not going to be available because there were guests failing to vacate for the next week because of travel flight cancelations. You stated you would be giving us a standard room with a full size bed and a small food comp. at your reataurant for the inconvenience. Classy!!

Miinukset: You didn't offer any other way to resolve this, as in maybe telling the guests in the King Harbor View Suite that unfortunately you have that Suite sold for the weekend and they would be more than welcome to stay in your standard room with a full size bed if they wanted to extend their vacation.......

Plussat: Location

Plussat: It Was A Very Nice Hotel..I Would Recommend It To Anybody

Miinukset: The Location Is Horibble

Plussat: Great location, extremely helpful and friendly staff. Just around the corner from all the shops and boutiques on Main street.

Miinukset: Lots of stairs. Not a problem for us, but if you have any physical disabilities this is probably not the best choice.

Plussat: Fairly clean and quaint. Great Air conditioning.. Didn't get to stay for breakfast as we had to catch the early ferry to BVI. Dinner the night before was good.

Miinukset: Quite a few steps if you have heavy luggage.

Plussat: Bunker Hill is located in the town near shopping and restaurants and is good value for the money. It is not a luxury or beach front hotel, but is conveniently located in the town. The rooms are adequate, wifi is available, the staff are friendly and helpful and the breakfast was very good. It is very acceptable as an 1 or 2 day stay in the town.

Miinukset: Rooms were a bit outdated and there are no elevators to the top floors.

Plussat: What did your like? The staff was very nice and eager to please. Stair are very common at hotels on St. Thomas. This is the first place I stayed where they took up my luggage. They breakfast was good and serviced by a friendly staff. I liked that it was a family run hotel owned by locals. It is closed to all the shopping in the old downtown district which is a lot of fun.

Miinukset: What didn't I like? I would not recommend families with small children to stay there. All the stairs would be dangerous for them. They are doing some additions which are not safe for children. If you can not walk stairs this is not for you.

Plussat: Great Location, staff and breakfast!

Miinukset: Look oudated, the bed needs replacement and the shower was terrible...

Plussat: Small, quaint, stunning view is the harbor, sea planes, beaches, city below. The staff was all very friendly, our room was clean and well appointed it's nice not to be in a traditional, boring chain hotel. The daily breakfast was awesome also.

Plussat: Really lovely people running this hotel. I sat at the bar one night - obscenely beautiful view, with Downtown Charlotte Amelie and its lights. Staff is friendly and helpful, calling cabs and making menu item suggestions. Definitely eat at least one meal in the fantastic dining room - the scenery unparalleled.

Plussat: Great staff, great pool w bar and friendly bartender Layla with awesome view, super bar and restaurant for St. Thomas, bar in restaurant has great views of Charlotte Amalie bay and islands. Josie & Jesse were super bartenders and make great drinks.

Miinukset: Could use a little more A/C and I would post instructions for TV use in each room .

Plussat: The guy that checked us in was friendly and there was someone that worked for the hotel that helped in carrying our bags up without us even asking him to do so.

Miinukset: The restaurant wasn't open so they only served pastries that were probably store bought. There was no water pressure in the shower. Didn't know where the ice machine was or if they had one or if it was even working. The table outside our room didn't have a top to it so you couldn't set anything on it. Lots of stairs.

Plussat: The view was spectacular the front desk clerk amazingly helpful

Miinukset: It smelled of sewage as we were above a bathroom by the pool that was extremely dirty. The breakfast included was a packaged danish and coffee

Plussat: Our room was dingy. The pool bar never opened. The food at the restaurant was delicious, and the view is amazing. The room was dirty. There was no hot water and no water pressure. There were stains on the wall and blood stains on the sheets. We wouldn’t stay here ever again.

Plussat: The food was good especially the free breakfast. The front office staff were extremely helpful and nice. The cleaning staff were great. The restaurant staff were wonderful although the service was very slow.

Miinukset: The hotel was old and VERY updated. It needs many repairs ( screens, door handles, window cranks etc). There are no telephones in the rooms. The hotel room was expensive AND outdated. We will never stay in this hotel again and would not recommend it.

Plussat: Everything!

Plussat: The view from my room was beyond amazing and using the cabana in the day time while swimming was perfect. The vibes and music at the bar, 5 dollar drink special and a perfect view to get tipsy from up above. Breakfast also hit the spot!! I didn't want to leave!

Miinukset: Nothing in particular, some portions of the room are outdated but it didn't take away from an amazing view. As for cleanliness, the bathroom could have been better with the furniture and dated cabinets. It wasn't so much of cleanliness vs out dated furniture.

Plussat: The view is incredible

Plussat: The property was established in the 50’s and has retained it’s charm. It is perched on a hill with spectacular views in all directions. The staff were lovely, to a person, gracious and very helpful. Our room was clean and comfortable. The enclosed porch of this mini suite had an amazing view. We had a lovely visit.

Miinukset: Without a rental car, the taxi service to and from any location will add up; mentioned just as a precaution. Clearly not the fault of the hotel!

Plussat: The views and food

Miinukset: Wasn’t the prettiest room

Plussat: Rooms are large with great views. Staff is personable and helpful. Rooms are immaculate. Convenient location—3-5 min. taxi ride to ferries to BVI and St. John. The hotel beach is great and is nestled between Coki Beach and Lindquist Beach—the two best beaches for snorkeling IMO.

Miinukset: Pricey food! Eat elsewhere!

Plussat: Don't stay here, go to Cancun. Wayyy better.

Plussat: Great location. Helpful staff.

Miinukset: The place is falling apart. Everything feels Busch league from the way the room was decorated and cleaned to the literal worst Chinese food we've ever had.

Plussat: Friendly staff. Great pool and outdoor public areas. Good at hotel was very expensive so BYOB and bring snacks with you.

Miinukset: Price of food and bars was outrageous. Cost over $70 for 2 people to have omelette and coffee for breakfast!

Plussat: It was absolutely beautiful resort inputs and outside!

Miinukset: We had requested two beds in a room we only got one king bed. We also met many couples who had the same issue and some vice versa they got asked for a king bed and got two doubles. also the bed was not very comfortable it was kind of firm!

Plussat: Liked the view from our waterfront room, convenience of all inclusive, and the staff was good, but it being off season, seemed to be sometimes a bit short on availability.

Miinukset: The food quality was very average. If you are used to eating out above a standard sit down chain (ruby tuesday's, applebees, fridays) you are not going to be impressed with the dinners. Lunch was generally pretty good with some fresh fish, and sometimes cold shell fish. Breakfast was decent, but i have definitley seen better spreads (i get the impression again this was off season, so not their best). The room was very nice, but there were bathrooms in the pool area and other areas that you just felt like they needed refreshed (rust stained urinals, and non working hot water in the mens room, and rusty light fixtures)

Plussat: The staff was very nice and helpful. Helped me plan a romantic dinner on the beach for my boyfriends birthday. The view from our balcony was amazing .

Miinukset: The room could have been a little cleaner( like the bathroom there was some areas I saw cracks on the toilet and the balcony area had some cobwebs ) but overall it was great.

Plussat: The pool/beach and water sports at the resort are amazing! You can snorkel right off the beach and see more fish than if taking a boat tour which is also offered at the resort. It's was great to be at a resort that is all inclusive. The view is also great! The facilities are nice and I loved the decorative tile in all the buildings.

Miinukset: The rooms are not the cleanest; I had an ant problem in my room. Little things are noticeable such as light bulbs being burnt out and not replaced or dirty floors. They have activities at night but they end earlier than when people are ready to go back to their rooms. Not a location I would go back to as a solo traveler.

Plussat: Resort was pretty

Miinukset: Service was the worst ever. They ran out of liquor the ran out of steak knives They ran out of milk. The did not bring coffee cups when bringing a pot of coffee from room service They ran out of beach towels by 11am every day. The beach was not really a beach... you needed water shoes to even get in the water and loads of sea urchins. Pool closed at seven every night Not much for entertainment. Very hard to get off resort unless you wanted to pay 50 buck a couple to go anywhere.

Plussat: Great staff. Great beach. Good food and drinks. The rooms were nice and clean. We really enjoyed our stay and would return again.

Plussat: Everything!

Plussat: the location is great if you like the beach. And the food is good.

Plussat: Great staff. Grear location. Great beach.

Miinukset: The Hotel is a little bit outdated and needs renovations.

Plussat: The beachfront location was outstanding. The staff were friendly and welcoming.

Miinukset: The room was fairly Spartan. The bed was uncomfortable. The water from all the taps was brown with rust. The air conditioning unit worked, but it sounded like a turbo prop was touching down in our room.

Plussat: I liked that the hotel was close to the airport and had everything. It's close to downtown and shopping as well

Miinukset: The hotel restaurant and bar are a bit over priced and mostly American food. I was also checked into a room that was already occupied but it was quickly resolved.

Plussat: Everything..views

Miinukset: N/a

Plussat: The stsff was customer focused, professional, ' went the extra mile

Miinukset: The bath room needed up grading...peeling walls, leaky toilet, not fresh...no microwave

Plussat: The food was delicious and the rooms overlook the ocean.

Miinukset: The food in the restaurant is vey expensive for the amount of food that you get.

Plussat: Location, location, location...then price of stay. An overall great place to celebrate a birthday. Ms Ingrids muffins and coffee at the coffee stand were oustanding. I would hire her as a personal chef next time, she can really get around in the kitchen.

Miinukset: Having to leave... Bring back the crab or seafood pizza to the menu that was AWESOMELY DELICIOUS!!!

Plussat: Friendly staff, beautiful well kept grounds and most of all the view from the balcony.

Miinukset: Was disappointed that as a guest of the hotel a complimentary breakfast was not provided. For example, coffee, bagels, fruits. Dining was a little pricey.

Miinukset: needs face uplift

Plussat: air conditioner bad, toilet damaged

Plussat: The staff was very friendly. Pool was also nice.

Miinukset: After Hurricane Dorian passed, no electricity for 3 nights. No candles nor flashlights for guests. Generator that was working was used only for the restaurant and front desk. The walk ways were dark and very unsafe. Limited outlets for charging. They are still doing work after the hurricanes 2 years ago.

Plussat: The staff were kind and helpful Chef Jeff is outstanding

Plussat: For a stay close to the airport, it was a good value for the money

Miinukset: Food was just ok.

Plussat: Staff were very friendly and helpful. Within walking distance (1 mile) of a grocery store and places to eat.

Miinukset: Water temperature needs adjusted. The water would go from comfortable to scalding to cold while each of my family was showering.

Plussat: The staff, the view and the value we got for our money.

Miinukset: Little bit of a walk to the nicest beach. About 9 minutes but the hiking trail with the shipwreck right outside our hotel was worth the extra 9 minutes

Plussat: Amazing view, full kitchen, ac. Super surprised at how nice this was.

Miinukset: It was great

Plussat: I was there for 2 days but only stayed for 1 day. The manager was very understanding and. Refund was issued the same day. My sister and I will return to the property on our next trip to see our family.

Miinukset: My only issue was the A/C was loud. That's it. A small thing.

Plussat: I did not use it.

Miinukset: The air conditioning is weak and the size of the bathroom is very small

Plussat: It was a basic room at a very good rate. It was in a very convenient location to all the shopping and restaurants, as well as the harbor.

Miinukset: The hotel was a little run down. It needs updating and some cosmetic improvements.

Plussat: conveniently located in the centre of the city

Miinukset: spots on linens

Plussat: Near to main street

Miinukset: Building old

Plussat: The ac

Miinukset: The lights in my room wasn’t working. Only in the bathroom

Plussat: The bed was very comfortable the room very clean

Miinukset: The stairs due to my injury

Plussat: This is the second time(year in a row) I have stayed at the property. They were remodeling some of the rooms the first time I was there and I must say they look great! The beds are very comfy and the air is nice and cold. They also now offer bottled drinks and snacks for purchase in the office. This was a huge plus for me as I could just run down to the office and pick up a couple bottles of water as needed and I did so many many times during my stay! I can't say enough about the owners, they are wonderful!!! My sister and I had a couple of quick chats with the man and he was very friendly and helpful! I also had an issue with my flight getting continuously delayed so my sister arrived about 4 hours before I did. The problem was that the room was only in my name. I called and they agreed to work with us and give her a key and just let me check in later when I finally arrived. They also allowed us to do a late check out to accommodate our late afternoon flight. Both of these were by no means expected, but were greatly appreciated!!! If we choose to go back to the Virgin Islands again next year there is no doubt I will choose to stay here for a third time!

Miinukset: I honestly have no negative things to say about this place! I have stayed here alone one year and with my sister the next and I have always felt comfortable and safe! This is an older hotel, but they have made several updates and keep the rooms very clean! To me cleanliness and comfort are all that matter!

Plussat: nothing. charging for the first night you credit card and then I pay cash by arrive and don't rebound is a scam..

Miinukset: nothing

Plussat: The TV viewing options including Netflix, YouTube experience.

Miinukset: The AC was okay but may be its positioning will not allow for fast circulation of air. No breakfast included.

Plussat: Harry was very nice, he showed us around. Nice views.

Miinukset: Cold shower. Room looked like it was falling apart. Very expensive for what it is ($200/night). People staying at the sister hotel, Bunker Hill were paying half and it was better.

Plussat: I’ve been to the galleon house many times probably over 10 still a favorite

Miinukset: Perfect!

Plussat: The staff were extremely helpful and also were smiling. From the porch there are several lovely views. I though that it was worth the money but don’t come expecting some grand place. It really feels more like a hostel than a hotel. So if you don’t mind that I would recommend. I plan on going back to the island in the future and I already know i will stay here again.

Miinukset: The rooms could be deep cleaned. That would have made the whole experience rather perfect but it was a little dirty. Specifically the ac unit was covered in dirt and for a brief amount of time my sister and I debated if it was mold. So we didn’t really use it and instead just had the fan going. I would say if your wanting to take a vacation with a budget this is a great place but if your a germaphobe definitely don’t stay here.

Plussat: Free hot and tasty breakfast, location and the staff!

Miinukset: Shared room has no closets, or even hooks, upon which to hang ones' clothes or enough places to rest your belongings. Bathroom is not air conditioned so taking a shower quickly becomes superfluous and unnecessary in the summer heat and humidity!! Public spaces need a thorough cleaning and freshening up to remove cobwebs, old fixtures, etc.

Plussat: Trying hard to find something positive to say. We liked that it was close to the waterfront but we found the downtown and waterfront to be poorly lit and pretty sketchy at night.

Miinukset: To start out, the price we paid ($187 for one night) was exorbitant for the room we were assigned. Perhaps we were being charged High Season rates for Low Season occupancy on May 10th. I understand that the entire island of St. Thomas is recovering from the hurricane 18 months ago but the proprietors of this hotel are making no effort to clean up their property of debris or maintain basic sweeping/painting upkeep. See photo of the area in the walkway right outside our room and below the balcony. We had an air conditioner that was leaking water on our balcony. Mold in the shower. No ice in the refrigerator or down at the front desk. Almost no outside lighting provided despite the fact that there were many steps and turns. And, the final straw was returning to our room after dinner in the dark around 9pm to find a drunk man passed out and bleeding on the pathway to our room - who we had to step over to get to our room! Not what I expected for almost $200 a night!!!

Plussat: This was a stop over for me. In and out. But I have used the hotel many times before.

Miinukset: Always the steps, but you get use to them.

Plussat: Location

Miinukset: Lol. Lots of stairs

Plussat: Excellent location with a fabulous view. Breakfast was good selection, tasty and hot. Managers Harry and Sojna are friendly and accommodating. Great pool, always clean.

Miinukset: Railing to upper level rooms needs paint. Clean up of the vegetation around levels and above pool.

Plussat: It was cute, charming, clean and comfortable! Great location.

Miinukset: So many stairs

Miinukset: They double charged me. I’ve been sending emails asking them to forward me an invoice with no response. I have decided to have the bank settle it on my behalf.

Plussat: The location

Miinukset: Too many stairs

Plussat: Friendly staff, great location, resident lizards, and tasty breakfast

Plussat: Location

Miinukset: Outdated and the price should reflect that.

Plussat: Location

Miinukset: Staff are not friendly No cleaning of Beds daily

Miinukset: No cable TV, phone wasn’t working. Too expensive

Plussat: Very convenient location.

Miinukset: Water cooler in gym not working.

Plussat: Location was nice.

Miinukset: The furnishings need desperately to be upgraded. The bathroom with its squared off corner sink was dangerous to say the least, kept hitting elbow. The coffee maker in the room did not work and no coffee was available in the lobby. Small refrigerator was fine but no microwave which would have been nice.

Plussat: The Bar and Restaurant

Miinukset: Property is under construction.

Plussat: I've stayed here multiple time before, and it's always provided a safe, dry place, convenient to ferry and anything waterfront, on safari route, and while not like spotlessly clean, certainly clean enough to let you be comfortable.

Miinukset: Is it worth what they are asking? You know, most places O would have to say "no", but for St. Thomas and the Caribbean in general, it's not a bad deal. There are cheaper places, but they aren't half as clean as WP.

Plussat: Hotel was close to the ferry terminal. Free access to the beach.

Miinukset: The staff was not friendly. We asked for flowers to be in our room upon our arrival during the booking process but was told when we got there that it was not a service they provided. Why offer it online then? The website stated that breakfast was complimentary but when we arrived, we were told that there was no complimentary breakfast. The hotel was under renovation. We had to pass through that to get to and from our room. Did I mention that the staff was "salty" meaning unfriendly? I can't remember anyone of them smiling. This was our honeymoon. The honeymoon was fantastic but this hotel was awful. One more thing, the pictures on the website did not match what we saw. There was no carpeting in our room and it was not was updated as the pictures indicated. We could tell that the furniture was old as the wood was chipping.

Plussat: Bed was clean and sheets changed daily. Cheap decaffeinated coffee. Yuck! Great location.

Miinukset: Very high taxes, not clearly advertised on the original price offer. Room could be cleaner. Bathtub and room floor not properly cleaned and maintained.

Plussat: The worst

Miinukset: Nothing good about this hotel except it’s close to the ferry

Plussat: The location by the ferry terminal and within walking distance to “town” was great. The room I had was recently renovated, much better than past experiences.

Miinukset: It’s under construction, which you don’t find out until you’re in the lobby, and there are no other options. Work went on from 7am-9pm. Saws going. If you like to party late and sleep in, this is not the place for you. If you’re considering it, call them directly and ask about the construction. I promise you it will impact your stay. And the prices are not cheap.

Miinukset: The menu items in the Hotel restaurant were over priced for a la Carrie items. The maid didn’t clean our rooms until 4pm each afternoon, there was some banging and drilling in the room next door to us at 1am I’m the morning, we thought someone was trying to get into our room.

Plussat: I didn’t like anything a bout it

Plussat: Right next to airport

Miinukset: Run down, no restaurant, no vending, I was supposed to have ocean view and got the back alley view, tv in room didn’t work

Plussat: Close to airport. Free shuttle to beach.

Miinukset: No tv Thought It would be closer to beach. Limited options at restaurant Bar closes too early No pool But I see they are still recovering from the hurricane.

Plussat: location

Miinukset: TV did not work. AC not blowing cold. Slept one night without being able to lock sliding door before being fixed. Room not ready til 4.15 pm.

Plussat: Clean, spacious. The restaurant was surprisingly good but they had limited hours and it wasn't clear when they would be open.

Miinukset: Apart from checking in, there was no one staffing the location. I has a question about the internet service which was not working and I stopped by the "office" several times and also left voice messages but there was never a response.

Plussat: The staff at the Bistro were awesome

Miinukset: Tv program, remote control that works, hot water. Price was too steep for what I got.

Miinukset: The room was too hot

Plussat: The view.

Miinukset: The first room we received the AC didn't work and the toilet didn't flush. We were then put in another room. The TV remote didn't work, so we had to go to the tv to change channels (if they were even working). The hot water for the shower never got hot. It would be nice if these rooms had ceiling fans, especially being next to the water with the breeze. The knobs on the closet kept falling off.

Plussat: The view was beautiful !

Miinukset: The WiFi nor the Tv was working in the rooms. Also the girl that I first encountered and ask about early check in immediately got an attitude and acted as if early check in was a foreign concept in the United States of America she was just rude for no reason . After that another girl actually checked me in and she was great and very nice.

Plussat: Location. Evening bartender excellent.

Miinukset: Flooding in lobby, halls, and some rooms. Staff was overwhelmed. They did the best they could.

Plussat: I like the location, Right next to the airport. 5 Minute walk from the airport. No need for a taxi

Miinukset: I didnt like that the room was full of mosquitoes. The wall had all the evidence of dead mosquitoes that the previous guest(s) had to deal with. There was no cable TV ( there was a sign at front desk that did say there was some issues with the tv channels) The AC was dirty and even though it was on the lowest setting, the room wasn't cold. To get hot water in the shower I had to run it for almost 10 minutes for the water to even get warm. The option was there for me to ask for another room, but after a long day and getting to the room late, i really didnt have the energy to go back and deal with moving, thinking what if the next room would be the same. I just needed sleep. The bed was comfortable enough for one nights sleep.

Plussat: Everything...this property is a DIAMOND IN THE ROUGH, THEY'RE STILL RECOVERING FROM MARIA.......THE STAFF WAS GREAT... MY ROOM WAS EVERYTHING...I GOING TO BOOK HERE EVERY TIME I COME

Miinukset: NOTHING, but bring mosquito spray!