Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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2,0
Plussat: Nothing since they didn’t honor my reservation despite confirming it 4 days prior to traveling traveling. Further, no one even offered any help finding another car.
Miinukset: Starting with don’t overbook, Avis should at least pay a penalty to confirmed renters if they cannot fulfill their obligations
arvostelut:
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10,0
Plussat: The car was available
Miinukset: The waiting time could be less But overall everything when great.
arvostelut:
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4,8
Miinukset: When we arrived they told us they didn’t have any full size vehicles (which is what we reserved) so they would have to give us a mid-size. They also said it was going to take 40 minutes before our car was ready. We ended up waiting almost 3 hours! We will not be renting again from them in the future
arvostelut:
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5,2
Rental car disaster in paradise...
Plussat: I did like that the car was clean, it was the car I reserved.
Miinukset: Avis did not have my car! I land on an island and now I am stranded at the airport with no car, Avis tells me its Kayak's fault, and Kayak's office was closed. NO one was willing to help me on either side. I had to take a cab to the airport and come back the next day to the same location to get a car that was already there. It was bad, I had to spend my first 2 days of vacation dealing with this rental car reservation. No thanks AVIS or Kayak.
arvostelut:
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3,6
Miinukset: The tires on the car were in awful condition. We had to consistently put air in one and by the last day it was flat & we drove to the airport on a donut. Driving in St Thomas is all hills with cliffs on one side so bad tires are dangerous! Also they charged us $130 more than the quoted price. And there were no signs at the airport so we didn't know where to return the car.
arvostelut:
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4,4
Miinukset: 1. Pickup was not at the airport but somewhere else. Taxis only take cash and they charge per person (we were 3). 2. Drop off was very confusing, no one in the area. Parked the car at a spot and looked for someone for around 5 minutes. Finally, found someone and had to go to the terminal, make a like at the reservations, finally checked out with no receipt. Was directed to go to a website with a record locator number to find out the charges incurred. 3. Alarm remote died and the car would not start with the key. Would have been stranded for hours, but luckily there was a hardware store near by that helped me install a new battery. Still, the alarm remote worked intermittently. Ended up using the car with no alarm.
arvostelut:
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10,0
August in St. Thomas???
Plussat: The A/C worked great!!!
arvostelut:
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3,2
Plussat: Nothing.
Miinukset: Reserved a van, got a much smaller vehicle with no room for our family.
arvostelut:
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7,6
Miinukset: The car had Cockroaches....
arvostelut:
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8,0
Plussat: 1-Sport button to use on hills in St Thomas & St John helped significantly. 2-Yaris had very comfortable ride & good trunk size. space. 3-Yaris had great turning radius.
Miinukset: 1- Horn didn't work! Would've been helpful to use on a few occasions. 2- No windshield fluid! Empty. 3- Didn't realize there's a $500 refundable holding fee on all debit transactions.
arvostelut:
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4,0
Plussat: It didn't break down.
Miinukset: I thought I was booking Avis at the airport... turns out I booked Avis by the "docks". Had to take a 20 minute shuttle to the office I made a res at. Car was older... dented and scratched. Check tire pressure was on.
arvostelut:
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5,6
Car below Avis standard
Plussat: They did allow me to return it to the airport
Miinukset: Vehicle was pretty beat up. Not up to standards I thought Avis would have. Rental was deceiving, as I thought I was picking up at the airport only to find I had to pay $24 for two of us to take a packed van taxi about 2 miles into town to pick up. Car was not there when we arrived and low and behold, we had to wait for the location to get one from (where else) the airport!! Go figure.
arvostelut:
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7,6
Miinukset: The car had Cockroaches....
arvostelut:
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8,0
Plussat: 1-Sport button to use on hills in St Thomas & St John helped significantly. 2-Yaris had very comfortable ride & good trunk size. space. 3-Yaris had great turning radius.
Miinukset: 1- Horn didn't work! Would've been helpful to use on a few occasions. 2- No windshield fluid! Empty. 3- Didn't realize there's a $500 refundable holding fee on all debit transactions.
arvostelut:
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2,0
Plussat: Nothing since they didn’t honor my reservation despite confirming it 4 days prior to traveling traveling. Further, no one even offered any help finding another car.
Miinukset: Starting with don’t overbook, Avis should at least pay a penalty to confirmed renters if they cannot fulfill their obligations
arvostelut:
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4,8
Miinukset: When we arrived they told us they didn’t have any full size vehicles (which is what we reserved) so they would have to give us a mid-size. They also said it was going to take 40 minutes before our car was ready. We ended up waiting almost 3 hours! We will not be renting again from them in the future
arvostelut:
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5,2
Rental car disaster in paradise...
Plussat: I did like that the car was clean, it was the car I reserved.
Miinukset: Avis did not have my car! I land on an island and now I am stranded at the airport with no car, Avis tells me its Kayak's fault, and Kayak's office was closed. NO one was willing to help me on either side. I had to take a cab to the airport and come back the next day to the same location to get a car that was already there. It was bad, I had to spend my first 2 days of vacation dealing with this rental car reservation. No thanks AVIS or Kayak.
arvostelut:
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3,6
Miinukset: The tires on the car were in awful condition. We had to consistently put air in one and by the last day it was flat & we drove to the airport on a donut. Driving in St Thomas is all hills with cliffs on one side so bad tires are dangerous! Also they charged us $130 more than the quoted price. And there were no signs at the airport so we didn't know where to return the car.
arvostelut:
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4,4
Miinukset: 1. Pickup was not at the airport but somewhere else. Taxis only take cash and they charge per person (we were 3). 2. Drop off was very confusing, no one in the area. Parked the car at a spot and looked for someone for around 5 minutes. Finally, found someone and had to go to the terminal, make a like at the reservations, finally checked out with no receipt. Was directed to go to a website with a record locator number to find out the charges incurred. 3. Alarm remote died and the car would not start with the key. Would have been stranded for hours, but luckily there was a hardware store near by that helped me install a new battery. Still, the alarm remote worked intermittently. Ended up using the car with no alarm.
arvostelut:
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3,2
Plussat: Nothing.
Miinukset: Reserved a van, got a much smaller vehicle with no room for our family.
arvostelut:
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4,0
Plussat: It didn't break down.
Miinukset: I thought I was booking Avis at the airport... turns out I booked Avis by the "docks". Had to take a 20 minute shuttle to the office I made a res at. Car was older... dented and scratched. Check tire pressure was on.
arvostelut:
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5,6
Car below Avis standard
Plussat: They did allow me to return it to the airport
Miinukset: Vehicle was pretty beat up. Not up to standards I thought Avis would have. Rental was deceiving, as I thought I was picking up at the airport only to find I had to pay $24 for two of us to take a packed van taxi about 2 miles into town to pick up. Car was not there when we arrived and low and behold, we had to wait for the location to get one from (where else) the airport!! Go figure.
arvostelut:
